1. Make the Connection Between Outcomes and ROI.
- Author
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PHILLIPS, PATTI P. and PHILLIPS, JACK J.
- Subjects
- *
CHIEF learning officers , *RATE of return , *BUSINESS insurance , *LEADERSHIP training - Abstract
Leadership development is crucial for organizations, but it often fails to demonstrate its value to executives. A US-based insurance company invested in a leadership development program but struggled to connect it to important business outcomes. The program resulted in significant behavioral changes among leaders, but the CEO wanted to see how these changes impacted key performance indicators. To address this issue, leadership development teams should focus on connecting their programs to impact measures and ROI from the beginning. Executives should encourage accountability, providers should present data that shows business contribution, and L&D teams should plan and design programs with clear objectives and collect data to demonstrate their impact. [Extracted from the article]
- Published
- 2024