Diversity Is Driving the Bus.

The article focuses on the use of diversity by high-performing organizations to gain a better understanding of their market and build an organization that reflects that market in different ways. It states that globalization and demographic changes are redefining workplaces, resulting in organizations identifying new markets and employees that help provide access to those customers. It mentions that organizations are increasing their emphasis on diversity recruiting and are more likely to focus training on diversity skills. Associate editor Eric Davis of the Institute for Corporate Productivity mentions that these organizations are not measuring return on investment for diversity investments and have a talent- and strategy-based impetus for diversity.