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The article looks at companies that provide solutions to help organizations in the U.S. more efficiently address issues related to their compliance with the Telephone Consumer Protection Act (TCPA).

The article offers information on several companies which provide billing solutions. Among the companies featured include Amdocs, leader in revenue management and convergent billing systems for the telecommunications industry, Cass Telecom which provides telecommunication expense management, mobility, and management solutions, and Canadian telecommunications software and service provider Dialexia.

The article offers information on the best and worst development related to technology for 2013. It states that there several devastating instances that occurred in 2013 including the technological failure of the Health Insurance Marketplace, the PRISM scandal in U.S. government, and failure in telecommunication. Moreover, it discusses the benefits of technology including the creation software telco, cloud networking, and big data.

This article reports that many businesses are working to leverage game mechanics including avatars, leaderboards and online badges in non-game environments. The move aims to drive sales and user engagement, enhance learning and increase productivity. Brian Blau of Gartner Inc. mentions that Badgeville, Big Door or Bunchball are the top gamification companies. NBC.com, National Football League and Verizon Wireless are also cited as among organizations using gamification to drive user behavior. INSETS: Move to Online Textbooks Opens Opportunity for Games;Games Encourage Learning through Collaboration, Failure.

The article presents a review on the positive developments in the communications front in general and related to Voice over Internet Protocol (VoIP) and unified communications in particular for 2010. Movers for the year included Apple which unveiled the iPad, Microsoft's introduction of PBX functionality within its Office Communications Server 2007 R2 product and the introduction of telepresence solutions from BrightCom, Polycom and Vidyo. It notes that BroadSoft went public while Skype filed for an initial public offering (IPO) in August 2010.

The article discusses the use of network functions virtualization (NFV) and software-defined networking (SDN) strategies by the broadband service providers for the telecommunication industry in the U.S. It features the high-technology company, Edgewater Networks which provide solutions to enable the strategies to manage the existing product lines. It also notes that the Enterprise Session Border Controller (E-SBC) of the company supports the Voice over Internet Protocol (VoIP) calls.

The article discusses the continuous growth of GENBAND in the telecommunication industry. The company expects a pro forma revenue of 800 million U.S. dollars in 2010 and 2,220 workers around the world. GENBAND has done a series of acquisitions over the previous years including NextPoint Networks in 2008. It is also noted that the G9 gateway, flagship product of GENBAND, remains a main player in its new product strategy.

The article focuses on advanced services and products launched by several telecommunication companies in the U.S. equipped with unified communications (UC). It states that Samsung Business Communications Systems launched a line of Voice over Internet Protocol (VoIP) telephones known as the OfficeServ SMT i-Series that has integrated communications applications. Alteva has created an efficient way to interconnect its messaging services and hosted voice with the product suite of Microsoft Communication Services.

The article discusses the views of several telecommunications executives in the U.S. on the link between the session initiation protocol (SIP) and unified communications (UC). Nemertes Research communications and collaboration research vice president Irwin Lazar mentions that SIP is becoming an important UC protocol which can be used to allow interconnection with conferencing. Ingate executive Steve Johnson says that the company is starting to use SIP to initiate a video session.

The article discusses initiatives undertaken by the telecommunication industry to incorporate next-generation communication networks, services, and processes. According to the author, BT and Qwest are developing definitions and service catalogs for telecommunication providers offering voice, data, and video connectivity as well as for those offering web- and cloud-based services. The author also mentions the role that the service-oriented network (SON) will play in the industry's initiatives.

The article reports on the increasing relevance of telecom expense management (TEM) as a force in the business service portfolios of telecommunications firms. The growing relevance of TEM is evidenced by the decision of companies like PAETEC and Verizon Business to assist customers in managing their costs. Verizon has selected Quickcomm Software Solutions and Sybase to provide help in delivering integrated inventory and expense management.

The article discusses how telecommunications company Sprint is uniquely positioned to be a partner for getting the most out of a Machine-to-Machine (M2M) deployment as it understands the complexity and challenges faced by businesses in developing and rolling out M2M solutions. Also discussed is Sprint's offering that allows for clients to access wireless data service in more than 165 countries worldwide through its Sprint Global IP network.

The article offers information on the growth and expansion of telecommunication service provider ANPI LLC. It states that ANPI is half owned by a group of 125 small Illinois Commerce Commissions (ILECs), and the company is the largest provider of wholesale services to this type of telecommunication company. It mentions that 70 percent of company's revenue comes from wholesale customers, while the other 30 percent is derived from enterprise business.

The article announces the winners of the 2012 "Internet Telephony" Product of the Year Awards for Internet protocol (IP) communication technologies including Acme Packet's Net-Net 6300, Dialogic's Dialogic BorderNet 2020 Session Border Controller, and TelePacific Communications' Nationwide SIP Service.

This article offers news on companies that took part at the ITEXPO held in Austin, Texas, on October 2012. ANPI ZONE, a provider of long-distance, session initiation protocol and tandem services to small rural independent telcos in the U.S., is moving to capture more enterprise and small and medium businesses. AudioCodes Inc. showed off its 420HD Phone which is designed around Microsoft Lync at ITEXPO. GENBAND, a voice infrastructure supplier, promoted its enterprise business during the event.

The article highlights the initiatives of Sansay Inc. in bringing to market its high-performance session border controllers (SBC). A number of customer organizations, including AireSpring, Endstream Communications LLC, and Impact Telecom, have deployed Sansay appliances in their networks. Sansay President and Chief Executive Officer (CEO) Andy Voss compares the company's SBCs to that of Acme and MetaSwitch. Sansay has also developed next-generation telecommunication infrastructure products.

The article reports on Cisco Systems' use of in-person and online resources to help provide employees in information technology and telecommunications the information and tools needed to do their jobs, adopt new networking solutions, and get insight into communications trends. The Learning@Cisco umbrella is described to have many initiatives which include Learning Partners, Learning Network, and the Network Academy. That the company aims to address the knowledge gaps that exist within the communications work force and to develop talent is pointed out.

The article reports on the partnership between AudioCodes and Avaya to provide a hybrid solution that offers centralized, distributed communication architectures. According to the author, the companies' hybrid architecture, called the Survivable Intelligent Edge (SIE), allows users to retain their connectivity in the wide area network. The author adds that the SIE improves survivability and reliability of remote offices. A description of companies that implement SIE is provided.

An interview with Cesare Avenia, Ericsson's head of market unit South East Europe, is presented. When asked about his professional background, he cites his positions dedicated to the telecommunications industry and his experience as an industrial marketing teacher at the university level. Avenia describes Ericsson's overall strategy to build on its leading portfolio in mobile and converged networks, services and multimedia. He shares that Ericsson's branding strategy is the ability to bring sustainable value to all stakeholders.

The article discusses the role of policy management as a key enabler in mobile broadband. Policy management is defined as the practice of allowing or denying subscribers the ability to enjoy various services and capabilities on the network. According to Olivier Suard, marketing director at Comptel Corp., service providers use policy management not only to deny services but also use it in positive ways. The author highlights the continued policy of inspection vendors and operation support system outfits to control the kinds of services subscribers get.

The article announces the unified communications product of the year winners that includes several telecommunication companies Alaska Communications, Fonality, and XO Communications.

The article discusses the developments implemented by companies in the telecommunications industry in 2009 amidst the economic crisis. Clearwire has introduced its initial worldwide interoperability for microwave access (WiMAX) networks during the year. Verizon Wireless also committed to use the long term evolution (LTE) technology in its services. Social networking sites, such as Facebook and Twitter, have become very popular, partly due to the use by politicians.

The article reports on the increasing popularity of Wi-Fi among telecommunication companies in the U.S. in 2009. The use of Wi-Fi was popularized by frequent travelers and college students, which resulted in the emergence of Wi-Fi service aggregators Boingo and Wayport. Several cities in the country also launched Wi-Fi efforts, including San Francisco, California. An announcement was also made by AT&T to buy Wi-Fi outfit Wayport for 275 million U.S. dollars.

The article focuses on the implementation of the Open Internet Order by the U.S. Federal Communications Commission (FCC) on June 12, 2015, and its impact in the U.S. telecommunications industry. Particular focus was given on the opposition of several groups regarding the issue, which include the CTIA-The Wireless Association, telecommunications company AT&T, and the American Cable Association.

The article reports the availability of telecommunications company NTT Communications Group's Arcstar Universal One Services that will allow chief information officers (CIO) to use a portal to configure and pay for network services and allow the businesses to be more agile and potentially save money. Topics discussed include NTT Communications' Corp.'use of an in-house SDN/NFV solution which include the controller, to power Universal One and the benefits delivered by NFV and SDN to enterprises.

The article discusses the outlook for machine-to-machine (M2M) communications technology in 2014. According to the author, Berg Insight projects that M2M devices with cellular connectivity will increase by 22 percent in 2014 and reach 164.5 million in emerging markets. The author mentions the challenges that the M2M sector are facing in 2014 and the near future which include fragmentation within the marketplace and the lack of established models for M2M.

The article discusses the results of a survey by Dimensional Research that was sponsored by Dell Software on whether Microsoft Lync generated savings for companies. According to the author, the survey found that 80 percent of the companies that adopted Microsoft Lync hopes to save on their travel budgets, 76 percent hoped to lower costs of other web and teleconferencing tools, and 66 percent hoped to lower spending on meeting room space.

The article focuses on the success of Google Fiber which is a fiber-to-the-premise service of Google in the U.S. It mentions the first anniversary of Google Fiber in Kansas City, Kansas in November 2013. According to the company's director Michael Slinger, they want to install thousands of miles of brand new fiber-optic cables in Kansas and Austin, Texas, which requires many months of engineering, planning, and construction before they can open sign-ups and impart service to customers.

The article offers information on the phases of the strategy offered by Tekelec that can assist service providers to evolve into digital service providers which includes Diameter Network, Cloud XG and Thinking Networks. It states that Diameter network can prevent signaling storms through load shedding and balancing, Cloud XG includes components that can virtualize and assign resources to a function, while Thinking Networks automatically adjusts to the requirements of applications and services. INSET: Ulticom Delivers White-Label Diameter Controller, Enhances ....

The article announces winners of the periodical's 2012 Telecom Expense Management (TEM) Excellence Awards including Amtel Inc., Etelesolv and MTS.

The article discusses how very-high-speed digital subscriber line 2 (VDSL2) vectoring can help telecommunications companies get more value from their existing copper. Vectoring addresses noise from other VDSL lines. By coordinating all VDSL pairs in the cable, vectoring can improve data rates by up to 50 percent. Higher data rates can be achieved by adding copper bonding into the mix.

The article discusses the author's conversation with Ron Bregman, chief executive officer and co-founder of telecommunication solutions provider Telco Depot. Topics covered include a background on Bregman's involvement in the telephone business, the service offered to value-added resellers, and the company's portfolio of voice-over-Internet Protocol solutions including D-Link, Aastra and allworx.

An interview with Jeff Dworkin, director of marketing at Sangoma Technologies Corp., is presented. When asked on the products sold by the company, he says that the company provides hardware and software components for internet protocol (IP) communications systems of telecommunication and data communication application. He notes that the company aims to provide high quality products. He cites that Sangoma acquires VegaStream Inc. to accelerate its roadmap.

The article reports that Kutenda delivers professional services that help telecom agents and information technology (IT) outsourcing outfits create websites, enable search engine optimization, engage in e-mail marketing and do webinars.

The article focuses on the role of Pac-West Telecomm in the telecommunications sectors as it is currently led by chief executive James Hensel. Hensel claims that the company has focused further on product creation since it released Telastic, an integrated telephony and cloud computing carrier service. Pac-West is a telecommunications company specialized in providing solutions to communication products and services like voice-over Internet Protocol, session border controllers, and private branch exchange.

The article focuses on a new category of communication infrastructure called the policy exchange controller. Brian Partridge, vice president (VP) of network research with Yankee Group, mentions the belief of their company that policy exchange controllers are important building blocks in the all-Internet Protocol (IP) world of Long Term Evolution (LTE) and IP Multimedia Subsystem (IMS). Kevin Mitchell, director of solutions marketing, says roaming is the initial application for which policy exchange controllers are likely to be used.

An interview with Philippe Babin, general manager at Media5 Corp., is presented. According to him, smaller service providers must offer better service and tailored offerings in order to compete with national service providers. He talked about their product, the Mediatrix iPBX Series, a solution that is specifically designed for the small service provider. When asked if he sees the small service provider becoming obsolete, he said not at all.

In this article, the author reports on the deal between Skype and Verizon Wireless. She relates Skype's Jonathan Rosenberg's observation that they have been successful in the area of video calls. She adds that Jonathon Gordon of Allot Communications sees a different path in patronizing an application that runs across a telecommunications company's networks. She believes that the partnership between Skype and Verizon is a way to support voice services.

The article offers updates on issues and developments in the telecommunications sector, with a focus on the Supercomm event, as of December 2009. She cites the reasons behind the postponement of the Supercomm 2009 held in October in Chicago, Illinois. She claims that the deferment was largely due to the issue on the American Recovery and Reinvestment Act law and the broadband stimulus program. She also notes the opinions of several speakers at Supercomm on the stimulus package, including John T. Stankey and Matt Niehaus.