1. Análisis de la eficiencia de la calidad de la gestión. Caso empresa química.
- Author
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David Ramírez-Betancourt, Francisco, Salgado-Cruz, Maile, Alawi, Abdulmuneem Mohammed, and Alfonso-Roque, Lians
- Subjects
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CHEMICAL processes , *SOAP industry , *MANUFACTURING processes , *SOAP manufacturing , *INDUSTRIAL productivity , *PRODUCTION losses , *PRODUCTION management (Manufacturing) , *QUALITY control costs , *DESCRIPTIVE statistics , *TOTAL quality management , *CHEMICAL industry , *INDUSTRIAL costs , *RAW materials - Abstract
The problems that affect the efficiency of the quality of the management of the soap production process in a chemical production company are determined through the development of a procedure. Tools such as document analysis, interviews, graphic analysis, Pareto diagram, Brainstorming, Cause-Effect diagram, OTIDA diagram, descriptive statistics, and quality costs are used. Theoretical methods were used: induction-deduction, historical-logical, analysis and synthesis, and hypothetical-deductive. The evaluation of management efficiency based on this procedure is 1, on a scale of 1 to 5, and a qualitative evaluation of Very bad. 76.8% of the failure costs are costs due to loss of time in the production process by towing the raw material. [ABSTRACT FROM AUTHOR]
- Published
- 2023