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The increased usage of social media in organizational settings has raised questions about its effect on job performance. This study explains the interplay between social media usage, transactive memory capability, employee creativity, and job performance within the Chinese organizational context. The rationale for this study stems from the need to understand how social media usage can enhance job performance through cognitive and creative processes within teams. On the basis of earlier literature, the survey questionnaire was designed to collect data and the survey included validated scales to measure these constructs. The data is collected from 816 employees in China via online resources like social media and emails and then Structural Equation Modeling is used for empirical analysis through AMOS software. The findings show the positive impact of social media on job performance while transactive memory capability and employee creativity mediates this relationship. These findings contribute to a better understanding of how social media can be leveraged to improve job performance. Practical implications highlight the importance of fostering transactive memory capability through social media platforms, facilitating employee creativity, and ultimately, bolstering job performance. Additionally, this study underscores the need for organizations to strategically harness the potential of social media as a catalyst for innovation and knowledge sharing, thus optimizing workforce performance in the digital era. [ABSTRACT FROM AUTHOR]

Purpose: One of the most important challenges confronting enterprise managers is that of controlling employees' social cyberloafing. The use of enterprise social media entails opportunities for cyberloafing. However, previous research on how enterprise social media use affects cyberloafing is rather limited. Using the job demands-resources (JD-R) model, this paper proposes a research model to investigate the relationship between enterprise social media usage and employees' social cyberloafing behavior. Design/methodology/approach: Structural equation modeling was performed to test the research model and hypotheses. Surveys were conducted in an online platform in China, generating 510 employees' data for analysis. Findings: First, both public social media and private social media used for work-related and social-related purposes have a positive effect on employees' job engagement. Further, job engagement has a negative effect on employees' social cyberloafing. Second, the use of public social media for work-related and social-related purposes has no effect on employees' emotional exhaustion. However, work-related private social media usage has a negative effect on employees' emotional exhaustion, and social-related private social media usage has a positive effect on employees' emotional exhaustion. Further, employees' emotional exhaustion has a positive effect on employees' social cyberloafing. Third, there are significant differences in the effects of enterprise social media on employees' social cyberloafing between male and female employees. Originality/value: First, this paper contributes to the social cyberloafing literature by establishing a relationship between enterprise social media usage and social cyberloafing in relation to the dual influence mechanism. Second, it contributes to the JD-R model by clarifying how the use of enterprise social media with different motivations affects social cyberloafing through a mediation mechanism, namely, an enabling mechanism and a burden mechanism. Third, this paper also contributes to the social cyberloafing literature by revealing the boundary condition, namely gender, between enterprise social media use and employees' social cyberloafing. [ABSTRACT FROM AUTHOR]

Purpose: By building and examining an integral model, the principal objectives of this research are to systematically explore how indirect and direct network externalities lead to user loyalty toward WeChat through the mediating effect of perceived gratifications. Design/methodology/approach: The data were collected through an online survey of 688 young people in Mainland China. To empirically assess the conceptual model, zero-order correlation analyses and structural equation modeling were carried out utilizing web-based data. Findings: Path analysis results demonstrate that indirect network externalities and direct network externalities exert a significant impact on users' hedonic gratifications and utilitarian gratifications. Moreover, the study discovers the significant mediating influences of utilitarian gratifications on the association between indirect network externalities and user loyalty. Research limitations/implications: Theoretically, this article may extend the scope of diverse studies on the association between network externalities and perceived gratifications and offer fresh insights into how mobile social media could actually improve user loyalty through enhancing perceived values among younger generation. Practically, this research assists mobile social media practitioners in retaining users and gaining competitive advantages over rival applications. Originality/value: Although the extraordinary growth of WeChat has successfully become the dominant media by which individuals develop interpersonal network and contact with others, the roles of perceived gratifications between network externalities and user loyalty toward WeChat have not yet been investigated in depth. These obtained outcomes not only enrich the existing literature regarding the relationship between network externalities and affective response, but also offer fresh insights to mobile social media designers, marketers and users. [ABSTRACT FROM AUTHOR]

Green consumption, originating from the consumption phase, fosters a resource-efficient and environmentally friendly societal model. This approach proves advantageous in addressing green development by influencing the source and establishing a sustainable and ecological economic growth model. The rise of social networks facilitates widespread exposure to novel products through live broadcasts, enticing consumer purchasing impulses. This trend allows individuals to make purchases conveniently from their homes via online platforms. The increased use of social media prompts citizens to actively engage with social and environmental issues, thereby enhancing awareness within the social business environment. The primary objective of this research is to examine the impact of social media marketing campaigns on the green purchasing behaviour of Chinese consumers. The study aims to elucidate the influence of social media marketing on the environmentally conscious buying patterns of Chinese consumers and investigate the mechanisms through which this impact occurs. Specifically, this investigation explores the potential mediating role of brand image in the relationship between social media marketing and the adoption of environmentally friendly products by consumers. To empirically test the hypotheses proposed in this article, quantitative analytical methodologies were employed. A questionnaire-based approach yielded five hundred first-hand data points, subsequently processed and analysed using statistical software programs such as AMOS and SPSS. The empirical findings of this study affirm the correctness of each hypothesis. [ABSTRACT FROM AUTHOR]

Marine ranching can help solve the dilemma facing food systems by providing more food for humans under the constraints of resources and the environment. Many marine ranching enterprises have committed to ecological development to help advance the 2030 Sustainable Development Goals. Little is known, however, about the drivers, initiatives, and performance implications of this behavior. To fill this gap, we conducted case studies of five early movers among marine ranching enterprises in China. These firms took both fishery output and environmental protection into consideration and achieved significant results. We identified six main drivers: "synergistic benefits," "sustainable business value," "government incentive and supervision," "sense of social responsibility," "environmental pressure," and "market enforcement." The main initiatives, meanwhile, were "habitat restoration," "ecological production," "science and technology innovation," "ecological operation," and "ecological management." We showed that businesses' ecological development practices can generate synergistic benefits, including economic, environmental, and social benefits. Moreover, based on our key path analysis of early movers' ecological development practices, we developed an ecological development model to illustrate their successful experiences. This model can help guide other businesses toward fulfilling their ecological development commitments. [ABSTRACT FROM AUTHOR]

Knowledge payment is an emerging business mode that has developed in the era of social media. With the impact of Internet technology, the knowledge payment market is rapidly expanding, especially in China. However, piracy leads to more intense competition and affects the profits of knowledge providers and knowledge payment platforms. Government policies combined with the anti-piracy measures of these platforms have become effective methods to combat piracy. This paper investigates the impact of government subsidies and anti-piracy efforts on a knowledge provider's and platform's optimal decisions. We develop a two-stage knowledge payment product supply chain with a knowledge provider and a knowledge payment platform. The platform in the leader position of the supply chain has anti-piracy efforts and the government subsidizes the platform. Stackelberg game models are constructed and compared to examine the equilibrium solution in relation to three modes (no government subsidies and no anti-piracy efforts; only anti-piracy efforts; and both government subsidies and anti-piracy efforts). Our analysis shows that (1) both government subsidies and anti-piracy efforts increase the quality level and unit quality signing bonus of the knowledge payment product. Meanwhile, the product's retail price increases with anti-piracy efforts but decreases within a certain subsidy range. (2) The knowledge provider's profit always increases with the anti-piracy effort level, while the platform's profit is an inverted U-shaped relationship with the anti-piracy effort level. (3) Government subsidy behavior can always increase a knowledge provider's profit but may not necessarily increase the platform's profit. Moreover, there exists a certain threshold: when subsidies are lower (higher) than this threshold, it is more beneficial to the knowledge provider (platform). In addition, we also find that the method of high subsidies combined with a low anti-piracy effort level benefits both parties and that the subsidized party will be more sensitive. The results will provide knowledge providers and platforms with new market management insights from the perspective of government subsidies and anti-piracy efforts and guide them to make optimal decisions. [ABSTRACT FROM AUTHOR]

China has achieved great economic and technological development, with the internet emerging as a further significant factor. Chinese millennials have grown up with the internet, which has shaped their ideas and behaviors. According to social change and human development theory, rapid development and popularization of communication technologies drive human change. Compared with traditional media, social media has become more integrated into people’s daily lives, which makes the effects of social media more potent. The current study tested the mediating role of desire for fame in relation to the connection between active WeChat use and future goals, including intrinsic and extrinsic goals. A sample of 422 Chinese university students completed a survey measuring active WeChat use, future goals, desire for fame, and narcissism. Results indicated that active WeChat use was associated with both extrinsic and intrinsic goals. Moreover, desire for fame mediated the association between active WeChat use and external and intrinsic goals. The mediation path linking active social media use to intrinsic goals differed from that linking active social media use to external goals. Compared with individuals with low-level narcissism, individuals with high-level narcissism who actively use WeChat were more likely to desire fame, which further drives them to pursue external goals. These findings advance understanding of how and when active WeChat use is associated with future goals for millennials, thus providing more empirical data at an individual level to enrich theory in the Chinese context. [ABSTRACT FROM AUTHOR]

Establishments could reach target groups via utilisation social media channels that have been improved via Web 4.0 technology. Especially, businesses in tourism could direct the social media channels via using sensory factors while building up their products. It is sighted that the Covid-19 pandemic process, which has expanded the whole world afterwards emergence in China, has trigerred substantial wreckage to tourism sector. In this study, it is working up to find out the divergence in social media postings of hotels along the pandemic period. This study contains the social media postings of hotels in Ayvalık on Instagram social media channel. In this study, social media postings of top ten accommodation establishments in Ayvalık classified by points given by the cunsomers on Tripadvisor, have been analyzed. 30 Contents that containing Covid-19 pandemic process shared by these accommodation establishments on Instagram with using content analysis method, have been examined. The examined contexts have been coded in line with considering Benoit's (1997) Image Restoration Theory. Meanwhile the context analysis is performed by the researchers, texts and messages which are given by way of contents to cunsomers by hotel establishments on Instagram social media channel have been analyzed via the themes of "reducing the negative effects of the epidemic on the mental health of individuals", "convincing studies with the measures taken to protect human health during the epidemic process" and "accepting that the epidemic period has changed human life". As a result of analyses, it has been specified that the contents postings of accommodation establishments on social media are mainly carried out within the scope of "measures taken against the negative effects that the epidemic may bring". In order respects, it has been determined that messages are given to customers mainly within the scope of "reduction the negative effects of the pandemic on individuals" through posting contents by accommodation establishments. [ABSTRACT FROM AUTHOR]

Purpose: A lack of reliable and effective communication tools poses major barriers impeding the performance of construction projects consisting of diverse participants. Although some construction project teams (CPTs) begin to apply social media (SM) as an available approach for project management the entire mechanism of SM adoption in this specific context remains understudied. Therefore, this study aims to adopt a CPT's lens to investigate the critical antecedents and associated effects underlying SM adoption in the construction industry. Design/methodology/approach: Based on the technology–organization–environment (TOE) theory, a conceptual model was proposed and tested by empirical data collected from 159 CPTs in China. Structural equation modeling technique was employed for data analysis. Findings: The results demonstrate that all the five extracted TOE-based antecedents including two technological factors (i.e. compatibility and expected cost), one organizational factor (i.e. top management support) and two environmental factors (i.e. project partner collaboration and project fit) are crucial to the adoption of SM in CPTs. Besides, SM acceptance is found to mediate the relationships between organizational and environmental factors and SM use. Moreover, SM use significantly predicts the communication effectiveness of CPTs. Research limitations/implications: A questionnaire study based on cross-sectional data from China may only unveil the logic of SM adoption in the context of Chinese construction industry within a shorter time interval. It is recommended that future research could develop longitudinal studies among various construction practitioners in different countries to further specify and generalize the current findings. Originality/value: This paper provides a comprehensive understanding of SM adoption in the construction industry by exploring the preadoption antecedents and postadoption effects from the perspective of project teams. The empirical findings advance the current web-based project management literature and afford new insights for construction practitioners into better managing SM application to reap its full capabilities in projects. [ABSTRACT FROM AUTHOR]

Purpose: Previous studies overemphasize the negative effects of social media usage (SMU) within organizations and underestimate its positive influences on employees' behavior. This study attempts to link employees' social media use at work to their creativity performance. Design/methodology/approach: Based on the bounded generalized reciprocity theory and unbounded indirect reciprocity (UIR) theory, the authors developed a research model. To test the model, the authors collected a set of 172 paired data of organizations and employees from 31 knowledge-intensive enterprises in China to test the hypothesis. Findings: This research found that the social, cognitive and hedonic uses of social media all directly affect employee creativity. Relational energy fully mediates the effects of the cognitive and hedonic usages on creativity. Moreover, job autonomy moderates the effects of the relationships among the social, cognitive and hedonic uses on employee creativity. Originality/value: The conclusions not only enriched authors' understanding of the effectiveness of interpersonal interaction but also extended the research boundary of the relationship between SMU and employee creativity. [ABSTRACT FROM AUTHOR]

The present study is aimed toward examining the attention received by research papers through social and electronic media in business research. In recent years, altmetrics has emerged as a complementary measure of the impact of research works besides citation analysis and bibliometrics. Using the altmetric attention score (AAS) the paper is the first research of its kind to shed light on the characteristics of 100 papers receiving the highest online attention. Various predictors of online engagement with articles in business research journals having an impact factor greater than 6 are discussed. Data was collected from the Dimensions.ai database and analyzed using R statistical software. It is found that the Journal of Business Ethics contributed maximum papers with the highest AAS followed by the Journal of Business Research. Using the Kruskal-Wallis rank-sum test it was determined that AAS in business research is dependent upon article type, topics, and journal of publication. Most of the papers in high impact factor business journals have been contributed by the authors of USA, UK and China. [ABSTRACT FROM AUTHOR]

Up to now, the development path of Chinese women's liberation movement and modern Chinese women's literature is fundamentally different from that of the West. Therefore, the study of Chinese women's literature can not only rely on the essentialism of western feminist literary theory but also must return to the social reality and cultural reality of China. Based on social media data mining, this study uses the Word2vec model to map the text content to a more abstract word vector space, improves the original Text Rank algorithm from three aspects, semantic association between words, word frequency, and word directionality, then carries out feature extraction, and applies this algorithm to the generation of user tags. The feasibility and superiority of the model are verified by comparative experiments on LFR benchmark network. The research in this study provides a reference for the analysis of users' interests and behaviors and has certain theoretical significance and application value. [ABSTRACT FROM AUTHOR]

This article draws on the two authors' extensive fieldwork experiences in studying Chinese feminists and lawyers on social media to offer some thoughts on how to conduct qualitative research in the digitalized world. We argue that qualitative methods such as participation observation, in-depth interview, and textual analysis can provide thick descriptions and deep, localized knowledge of social processes that go far beyond the sketches of Big Data. Social science data collection and analysis on social media need not only Big Data's bird's-eye view, but also the day-to-day ethnographic immersion—"living on the sites" and interacting with research subjects over a long period of time. The rise of social media has not changed the basic principles of doing ethnography, such as the importance of immersion and reflexivity. Nevertheless, ethnography of online groups presents new challenges and opportunities in terms of accessing field sites, analyzing ethnographic data, and research ethics. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of the present study is to build a research model to study how the use of different enterprise social media platforms affects employees' relationship capital, and the moderating role of innovation culture is also examined. Design/methodology/approach: Structural equation modeling was performed to test the research model and hypotheses. Surveys were conducted in an electronic commerce company in China that uses different social media platforms, generating 301 valid responses for analysis. Findings: First, private social media used for work-related purposes can contribute to employees' relationship capital, and public social media QQ used for work-related purposes can contribute to employees' communication quality. WeChat used for social-related purposes has a positive effect on employees' information exchange. Second, innovation culture acts as a positive moderator between work-related media use and employees' information exchange, while innovation culture acts as a negative moderator between social-related WeChat use and employees' information exchange. Third, innovation culture acts as a positive moderator between work-related QQ use and employees' trust, while innovation culture acts as a negative moderator between social-related QQ use and employees' trust. Originality/value: First, this paper contributes to the information system (IS) social media literature by studying the effect of the use of different enterprise social media platforms used for different purposes on employees' relationship capital. Second, the authors contribute to relationship capital theory by clarifying that use of public and private social media platforms for social- and work-related purposes is an important driver of the formation of employees' relational capital. Third, the present study also contributes to enterprise social media literature by confirming that innovation culture acts as a different moderator between use of different enterprise social media platforms and employees' relationship capital. [ABSTRACT FROM AUTHOR]

With the development of social networks, the complexity of the factors affecting the users' information dissemination is increasing and the complexity of online social networks and influencing factors of individual behaviors and attitudes make the development of online public opinion present a dynamic, complex, and multifactor evolution. Analyzing the influencing factors of public opinion dissemination is conducive to optimize company management and information diffusion management. However, there has been no comprehensive analysis of the complex factors that influence the dissemination of information; this study focused on synthesizing 20 empirical studies on the influencing factors of China public opinion dissemination from the perspective of the user, and a meta-analysis was conducted. We establish the influencing factors of users' information adoption model from three aspects of information source reliability, perceived information quality, and the heat of public opinion events based on elaboration likelihood model. The results indicated that the main influencing factors of public opinion communication are authority, reliability, quality of information form, quality of information editing, quality of information utility, and event attendance preference. Among the factors, authority and quality of information editing have more significant impacts on users' information adoption behavior in the dissemination of public opinion. In addition, whether the type of event was a public emergency had a moderating effect. The results are helpful to explore the universality of the influencing factors so as to help related regulators better build a multiangle supervision mechanism and conduct early warning of information diffusion. [ABSTRACT FROM AUTHOR]

Purpose: Social media has emerged as a new marketing channel and an important source for customer inspiration. Understanding the sources and consequences of customer inspiration via social media is important for both researchers and marketers. However, little has been done to empirically examine customer inspiration in the social media context. Specifically, the process through which customers become inspired and motivated by social media to purchase the advertised products remains elusive. Therefore, this study extends the conceptualisation of customer inspiration into the social media context, and explores the antecedents of customer inspiration from three perspectives: informational, social and personal. This study also examines the impact of customer inspiration on customers' behavioral intention. Design/methodology/approach: Survey methodology was used and data from 679 respondents were collected in China. To examine the hypothesized relationships, partial least squares (PLS) was used to analyse the data and Smart PLS 3.0 was used for data analysis. Findings: The study findings demonstrated that the vividness of ads, social influence and promotion focus had positive impacts on the "inspired-by state", and subsequently the "inspired-to state", which in turn positively influenced customers' purchasing intentions. However, media richness has a negative impact on the "inspired-by state". Originality/value: This study provides the first evidence of customer inspiration via social media and examines its antecedents and consequences. Practically, this study offers useful guidelines and suggestions for firms on how to inspire customers using social media. [ABSTRACT FROM AUTHOR]

In the present research, the researchers conducted an empirical study on the impact of information from social media on the business performance of small enterprises in China. Findings indicate that the information regarding government and industry policies has a significant impact on business performance. In addition, gender and education of entrepreneurs have moderating effects on the impact of information to business performance. [ABSTRACT FROM AUTHOR]

Social media has become an important channel for firms to market and promote their brands, products, etc., but research on its marketing effect, especially the effect of different types of marketing content, is still in its infancy. Based on the dynamic capability theory, we analyzed the relationship between social media marketing, measured by firm-generated content, and firm performance and consumer engagement. Then, we validated the relationship with the panel simultaneous equation model using firm social media marketing and consumer engagement data from Sina Microblog, which is the most popular social media platform in China. The results show that firm social media marketing has a significant positive impact on firm performance. Informative and Persuasive firm-generated content have significant impacts on firm performance in direct way as well as indirect way by achieving with influencing consumer engagement. Our findings have various implications for academic research and practice. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to investigate what factors can affect people's continuous watching and consumption intentions in live streaming. Design/methodology/approach: This research conducted a mixed-methods study. The semi-structured interview was deployed to develop a research model and a live streaming typology. A survey was then used for quantitative assessment of the research model. Survey data were analyzed using partial least squares-structural equation modeling. Findings: The results suggest that sex and humor appeals, social status display and interactivity play considerable roles in the viewer's behavioral intentions in live streaming and their effects vary across different live streaming types. Research limitations/implications: This research is conducted in the Chinese context. Future research can test the research model in other cultural contexts. This study can also be extended by incorporating the roles of viewer gender and price sensitivity in the future. Practical implications: This study provides managerial insights into how live streaming platforms and streamers can improve their popularity and profitability. Originality/value: The paper introduces a novel form of social media and a new business model. It illustrates what will affect people's behavioral intentions in such a new context. [ABSTRACT FROM AUTHOR]

Purpose: The purpose of this paper is to investigate how four enterprise social media (ESM) affordances (visibility, association, editability and persistence) affect social network ties (instrumental and expressive), which, in turn, influence the in-role and innovative job performance of employees. Design/methodology/approach: A survey of 251 ESM users in the workplace in China was conducted. Findings: All four affordances are positively associated with instrumental ties, yet only the association and editability affordances are positively related to expressive ties. Although instrumental and expressive ties are positively related to in-role and innovative job performance, instrumental ties exert stronger effects on in-role job performance, whereas expressive ties show stronger effects on innovative job performance. Research limitations/implications: First, additional relevant affordances should be included in an expanded model. Second, future research could examine how patterns of affordances use (unrelated, or hierarchically or sequentially related) affect organizational network ties. Third, there are likely (many) other exogenous factors affecting the model's relationships. Fourth, the data collected are self-reported. Practical implications: This study advances the theoretical understanding of the role of ESM affordances in the workplace, especially through their influences on network ties. The findings can guide organizations on how to emphasize ESM affordances to foster instrumental and expressive ties to improve the job performance of employees. Originality/value: First, it provides novel views on affordance theory in ESM contexts by empirically testing four central affordances, thereby further providing preliminary evidence for prior theoretical propositions by confirming that social media affordances might be associated with or influence relational ties. Second, the study integrates an affordance lens and a social network perspective to investigate employees' perceived performance behavior. Including social network ties can offer a more detailed understanding of the underlying processes of how ESM affordances can and do affect job performance. Third, it supports the validity of distinguishing instrumental and expressive ties in ESM contexts, thus offering a possible explanation for the inconsistencies in prior research on the impact of social networks on employee outcomes. Finally, it also shows how two kinds of organizational performance (in-role and innovative) are somewhat differentially influenced by affordances and network ties. [ABSTRACT FROM AUTHOR]

With globalization, corporations increasingly have to consider both domestic stakeholders and overseas stakeholders (i.e., international publics) in their corporate social responsibility (CSR) practice. Digitalization empowers international publics to scrutinize and react to a (multinational) corporation's CSR strategy, further affecting corporate outcomes of CSR practice. Drawing on the social media context and attribution theory, this study investigated international publics' reactions to corporate disaster relief, an emerging type of mobile-enhanced CSR (i.e., mCSR) practice, in the United States and China by looking at individuals' engagement with mobile social media during disasters, attribution of CSR motives, and level of CSR skepticism. Using structural equation modeling analysis, the survey data of randomly recruited Americans (n = 816) and mainland Chinese (n = 430) suggested that mobile social media engagement reinforces the values-, strategic-, and stakeholder-driven motives of mCSR in the United States and China. Egoistic-driven CSR motives elicited publics' skepticism toward mCSR, while values- and stakeholder-driven motives inhibited skepticism in both countries. However, the effect of strategic-driven motives on skepticism was inconsistent internationally. Last, CSR skepticism triggered negative relational outcomes between the mCSR-performing corporation and various stakeholders in both countries. This study advances CSR and attribution theory and contributes to the practice of CSR, public relations, and international business in the social media and disaster response context. [ABSTRACT FROM AUTHOR]

This paper investigates the impact of opening microblogging account in Sina Weibo on the diffusion of firm-specific information in Chinese stock market. With the unique sample of firms opening their official accounts, the empirical results show that this newly emerged information diffusion channel, i.e., Sina Weibo, plays an important role in conveying firm-specific information to the market. Generally speaking, these empirical findings have practical implications to securities regulators who have interest in monitoring the diffused information via social media. [ABSTRACT FROM AUTHOR]

An emerging body of literature has revealed that social media enhance digital business governance to facilitate Internet companies in generating profit throughout regulating the everyday lives of users. However, although existing debates are often contextualized in the West, little attention has been paid to China, where social media are widely used. To fill this knowledge gap, this article investigates the digital business governance practiced by Chinese Internet companies such as Tencent. Specifically, I employ an affective lens to analyze how WeChat, the most popular social media application launched by Tencent, allows this Internet company to influence users for its own business purposes. Chinese college students, which constitute a representative group of young people, were early adopters of WeChat, and they have led the trend of social media use in China. Based on a yearlong netnographic study of Chinese college students, the results reveal that the affective design of WeChat captured their attention and influenced their everyday practices. These results provide insight into how digital business governance operates in the Chinese context, in which authoritarianism and capitalism work closely together. [ABSTRACT FROM AUTHOR]

Copyright of Journal of China Tourism Research is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

WeChat business is an emerging way of doing business in China, which can be considered as a marriage between traditional e-business and social networking communications. In WeChat business, firms have developed customer relationships along two distinct ways: business relationships and friendships. However, research on the combination of business relationships and friendships is relatively nascent, and there are contradictory findings. In this study, we examine the effectiveness of the two relationship strategies using data from a field experiment through the WeChat platform by an apparel firm. Results from the field experiment suggest that development of friendships with new customers can help the strategy of developing business relationships; but developing friendships and business relationships with experienced customers negates each other. The study contributes to the literature on relationship marketing and role theory, and helps WeChat managers clarify how new social networking relationships with customers can be effectively leveraged. [ABSTRACT FROM PUBLISHER]

This cross-cultural comparison examined the mechanisms driving consumers' online group-buying (OGB) intention in China and United States. Chinese consumers expressed stronger inclination to participate in OGB than their U.S. counterparts. Opinion leadership emerged as a significant antecedent in both countries. However, perceived trust toward group-buying websites contributed to U.S. participants' OGB intentions but not for Chinese consumers. By contrast, perceived popularity significantly influenced Chinese consumers' OGB intention only. Consumer need for uniqueness did not significantly predict OGB intention in the United States, while Chinese male consumers with a greater level of CNFU were more likely to participate in OGB. [ABSTRACT FROM PUBLISHER]

Copyright of Research Papers of the Wroclaw University of Economics / Prace Naukowe Uniwersytetu Ekonomicznego we Wroclawiu is the property of Uniwersytet Ekonomiczny we Wroclawiu and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Social media data have been widely used to enrich human-centric information for situational awareness and disaster assessment. Owing to the granularity of topics detected from disaster-related contents, the effectiveness of social media in reflecting disaster losses is still limited. To address this limitation, this study developed a methodology for assessing disaster losses using social media data, which was composed of data preprocessing, fine-grained topic extraction, and quantitative damage estimation. The proposed methodology was demonstrated in a case study of Typhoons Hato & Pakhar, which caused persistent damage in southern China from August 22 to August 30, 2017. The results highlighted the capability of the proposed methodology in using fine-grained topics to assess disaster losses, e.g., the disaster losses were significantly correlated with infrastructure damage-related topics. The study provided useful insights in disaster damage assessment through the fine-grained topics in social media. • A new semantic method is used to represent topics at a fine granularity level. • The relationships between fine-grained topics and economic losses are analyzed. • Our method provided useful information in rapid disaster response and relief. [ABSTRACT FROM AUTHOR]