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An interview with Matthew D. Rosen, chief executive officer (CEO) at telecommunications company Fusion Telecommunications International is presented where he discusses the company's product portfolio, cloud computing technology, and the company's acquisitions.

The article announces the winners of the 2015 Channel Excellence Awards given by the magazine "Internet Telephony" including Cradlepoint, XO Communications and AireSpring.

The article looks at companies that provide solutions to help organizations in the U.S. more efficiently address issues related to their compliance with the Telephone Consumer Protection Act (TCPA).

The article offers information on several companies which provide billing solutions. Among the companies featured include Amdocs, leader in revenue management and convergent billing systems for the telecommunications industry, Cass Telecom which provides telecommunication expense management, mobility, and management solutions, and Canadian telecommunications software and service provider Dialexia.

The article presents information on various high-technology companies in the U.S. which offers teleconferencing or videoconferencing that allow people to communicate around the world. Acano offers incompatible audio, video, and web technologies in coSpaces for the consumers. Alcatel-Lucent Enterprise SA features its OpenTouch Communications Suite that support video collaboration in smartphones. Blue Jeans Network makes video communication at work, at home and on the road.

The article offers information on business support systems (OSS) and operations support systems (OSS) offerings from various companies including ACSI-Automated Communications Services, Accenture and Amartus Inc.

The article discusses the billing solutions provided by different companies. These include Advanced Technology Group, BeQuick Software, BillingPlatform.com, Profitec Billing Services Inc. and Freeside Internet Services Inc. The article describes the advantages and benefits of using the products of these companies.

The article presents the products of various carrier and enterprise session border controllers (SBCs) including a complete SBC solution that simplifies Internet Protocol (IP) service deployment and traffic control from ADTRAN, the Cisco Unified Border Element (CUBE) from Cisco and Edgewater Enterprise SBC from nd Edgewater Networks.

The article previews several Web Real-Time Communication (WebRTC) solutions including the AddLive WebRTC platform, ACONYX Unify from AGNITY Inc., and ANYMEETING all-in-one conferencing tool from ANYMEETING Inc.

The article discusses how service providers and their suppliers are utilizing software-defined networking (SDN) and network functions virtualization (NFV) to compete with app-based competitors. The service providers mentioned in the article include GENBAND which is positioning itself to provide more applications such as real-time communications solutions by acquiring uReach Technologies in February 2014.

The article reviews several enterprise collaboration solutions including BTG Private Cloud Solutions from Breakthrough Technology Group, Avaya Aura Collaboration Environment from Avaya Inc. and Kona Business cloud-based social collaboration and productivity platform from Deltek Inc.

The article offers information on the best and worst development related to technology for 2013. It states that there several devastating instances that occurred in 2013 including the technological failure of the Health Insurance Marketplace, the PRISM scandal in U.S. government, and failure in telecommunication. Moreover, it discusses the benefits of technology including the creation software telco, cloud networking, and big data.

The article discusses the growing popularity of WebRTC, an open source project aiming to enable the web with Real Time Communication (RTC) capabilities. It explains that while WebRTC failed to get the support of Microsoft Corp. and Apple Inc., it is already supported on more than one billion endpoints and this is expected to reach 3.9 billion by 2016. It also highlights the benefits and advantages of WebRTC.

The article discusses updates on NTT Communication's commercial software-defined networking (SDN)-based services. Topics discussed include SDN deployment, NTT's enterprise cloud and mergers and acquisitions. Also discussed are strategies of several leading telecom equipment vendors to grow the SDN market including that of Compass-EOS, Pica8 and Alcatel-Lucent.

The article offers information on the role played by software-defined network (SDN) in computer technology industry. It states that SDN focuses on active flows in the network, understanding the requirements of those different flows, and using the network to provide those flows with the appropriate bandwidth and other network resources.

This article reports that many businesses are working to leverage game mechanics including avatars, leaderboards and online badges in non-game environments. The move aims to drive sales and user engagement, enhance learning and increase productivity. Brian Blau of Gartner Inc. mentions that Badgeville, Big Door or Bunchball are the top gamification companies. NBC.com, National Football League and Verizon Wireless are also cited as among organizations using gamification to drive user behavior. INSETS: Move to Online Textbooks Opens Opportunity for Games;Games Encourage Learning through Collaboration, Failure.

The article presents several quotes from key players in the communications infrastructure industry including Mike Palmer of Verizon being optimistic about the future of the industry in 2012, Brian Protiva of ADVA Optical Networking relating the profitability of their business, and Vlad Ellis of Speedflow Communications telling how 2011 was a strong year for them.

The article reveals the machine-to-machine (M2M) solutions that aid on asset tracking and real-time logistics based on the book "Aerotropolis: The Way We'll Live Next," John D. Kararda and Greg Lindsay. The authors claim that M2M systems have become essential in supply chain operations of companies like FedEx and UPS since the costs of M2M radios have shrunk to less than 10 dollars. Software solution providers Numerex and OnAsset Intelligence have made asset management and logistics applications for companies like DHL and CH Robinson Worldwide.

The article presents a review on the positive developments in the communications front in general and related to Voice over Internet Protocol (VoIP) and unified communications in particular for 2010. Movers for the year included Apple which unveiled the iPad, Microsoft's introduction of PBX functionality within its Office Communications Server 2007 R2 product and the introduction of telepresence solutions from BrightCom, Polycom and Vidyo. It notes that BroadSoft went public while Skype filed for an initial public offering (IPO) in August 2010.

The article discusses the drivers and markets that justify the development of telepresence and videoconferencing technologies. Industry observers note that the increasing appeal of videoconferencing for most companies is driven by the need to save on costs related to travel and carbon emissions, faster collaboration, and shorter time-to-market cycles for products. Research shows that telepresence sales reached a total of 567 million dollars in 2009 with more services and offerings being developed by companies like RADVISION, and Orange Business.

The article presents ways to build more efficient networks to keep up with Internet demand in a sustainable way. A better way to increase subscriber base for the Internet is by adopting a new approach related to core Internet routing called hybrid optical switching. It is an architecture that enables the traffic that is not dropped off in a certain location to bypass the router and be optically amplified and regenerated so that it is ready to proceed to its final destination.

The article reports on the increasing popularity of machine-to-machine (M2M) communication in consumer and business vertical applications as of November 2009. A significant growth in the adoption of M2M communications since 2007 has been confirmed by Jasper Wireless. Among the companies that have announced M2M initiatives were General Electric and General Motors. It is predicted that the M2M market will reach 50 billion U.S. dollars in 2010.

The article offers information on ITEXPO, a business technology exhibition, that will be held at the Anaheim Convention Center in California from October 5 to 8, 2015.

The article discusses the use of network functions virtualization (NFV) and software-defined networking (SDN) strategies by the broadband service providers for the telecommunication industry in the U.S. It features the high-technology company, Edgewater Networks which provide solutions to enable the strategies to manage the existing product lines. It also notes that the Enterprise Session Border Controller (E-SBC) of the company supports the Voice over Internet Protocol (VoIP) calls.

The article discusses the personal cloud described as a mobile computing and communications environment where individuals can seamlessly merge the personal and professional use of their devices and leverage popular applications and services such as Dropbox and Twitter. Topics discussed include the challenges of this flexibility and productivity which come in the form of security, bandwidth and services and Alcatel-Lucent's entry into the enterprise networking and communications solutions.

The article announces the winners of Internet Telephony's 2014 Channel Awards including the company LiveOps, Calabrio and PanTerra Networks.

The article discusses developments in satellite communications in the U.S. Topics covered include investment of satellite network operators for the expansion of their capabilities and the activities and initiatives of some of the major satellite operators including Google Inc., Iridium Communications Inc. and SPOT LLC.

The article evaluates Internet Protocol (IP) cameras, including IP cameras from Bosch Security Systems Inc., the Cisco family of IP cameras from networking company Cisco and IP surveillance solutions from D-Link Systems.

The article provides information on Internet Protocol (IP) phone deployment infrastructure provider Phybridge and its IP voice migration solutions. It discusses the significance of infrastructure upgrade costs in IP telephony noted by Nemertes Research, the benefits of Phybridge's solutions to customers, the use of the Phybridge solution by TransUnion Credit in Chicago, Illinois.

The article looks into the effects of the decisions of the U.S. Federal Communications Commission (FCC) on Internet protocol (IP) interconnection on copper, wireline, and time-division multiplexing (TDM) networks. Topics include the future of the copper communications infrastructure, the increasing popularity of the use of fiber, and the public switched telephone network (PSTN). It also discusses the need to revisit the Telecom Act of 1996.

The article discusses developments in the Internet telephony industry worldwide as of January 2014. Based on the Global Mobile Consumer Survey by Deloitte, there were over two billion smartphones, 300 million tablets and one billion portable personal computers used worldwide by the end of 2013. The opinions of Gartner's Peter Middleton, Paul Macchia of Verizon, and Alcatel-Lucent's Jim Guillet on the developments are also cited.

The article focuses on the status of global M&A activity for 2013. It says that acquisitions indicate the willingness of corporation to address competitive challenges. It mentions notable transactions including the $130 billion buyout of telecommunication company Verizon to Vodafone, the $7.2 billion acquisition of multinational corporation Microsoft to communication company Nokia, and the $21.6 billion investment of Japanese internet corporation Softbank to telecommunication company Sprint.

The article reports on the working of the voice over internet protocol (VoIP) provider Momentum Telecom with value-added resellers to bring its varied services to small and medium business customers across the U.S. as of 2013. It notes that Momentum Telecom's offerings include its hosted PBX, SIP trunking, and hosted Exchange services. The company's move to embrace the channel is reportedly fairly recent, but was already considered nearly 3 years ago.

The article discusses the growth plans of UNSi, a carrier and provider of Internet and managed services. According to UNSi chief executive officer (CEO) Francis John, the company's growth plans incorporate mergers and acquisitions strategies and expanding the network in the Midwest and Southwest regions. John said that the company is targeting companies that will expand their network and go-to-market reach and add complementary technologies to their existing portfolio.

The article features the Shango market which enables the order and fulfillment process of any application or Internet Protocol service from any provider through its common application programming interface. It states that it has facilitated more than 5 million transactions of voice and data applications for more than a thousand of its trading partners. It offers information on how buyers and sellers benefit from Shango which include selection of voice services and quickly onboard subscribers.

The article discusses how mobile Internet service providers can boost their service visibility and take advantage of problem situations experienced by subscribers. It states that since congestion can be forecasted by facilities-based service providers, they can provide additional service of alerting the subscribers and offering them solutions such as upgrade of subscription plans. This type of service can create revenue and reduce help desk requests while establishing themselves in the chain. INSETS: Gigamon Approaches Big Data from a New Angle;Procera Takes DPI to the Next Level;The Mobile Subscriber High Five.

The article offers information on the development of internet protocol (IP) unified communication platforms by the company Shango. It states that Shango marketplace facilitates the order and fulfillment process of any IP service or application from any provider. It mentions that the company has created an open, common platform for communication service providers (CSPs), which eliminates the need for manual swivel chair processes when putting together an IP-based offering.

The article focuses on the decision of the Mayo Clinic in Arizona to create the Telestroke Network, which connects the Phoenix facility with 12 rural hospitals in the state and Missouri, for patients to have immediate high-technology, state of the art stroke care. It cites the use of videoconferencing devices to connect patients and health care workers at remote hospitals with neurologists. It also mentions the barriers to the adoption of telemedicine including licensing restrictions.

The article discusses the plans of Aspect under a new management, which includes new chief executive officer (CEO) Stewart Bloom. Aspect, which is part of the Golden Gate Capital portfolio, provides customer contact and workforce optimization solutions. Some of other new executives at Aspect are chief marketing officer Jim Freeze and chief financial officer Bob Krakaur. The company is aiming to consolidate some of its product development teams.

The article discusses why the new technology called Web Real-Time Communication (WebRTC) could become the next game changer in communications. WebRTC allows voice and video interactions from a web browsers in real time, without the need for special client software. To enable real-time communications directly from one person to another, WebRTC allows an individual or organization to send a uniform resource locator (URL) which links to an RTC server to another person.

An interview with Jordan Socran, vice president of business development-North America at Radialpoint, is presented. Socran revealed that Radialpoint was originally founded in 1997 as Zero Knowledge Systems Inc. He relates that carriers, independent software vendors and wireless providers are some of the customers of the company's technology support solutions. Socran also explains the different schools of thought on data analytics and the ways organizations can leverage big data and analytics.