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Our paper develops and tests a research model that proposes that job satisfaction (JSAT), career satisfaction (CSAT) and work engagement (WENG) mediate the effect of psychological contract breach (PCB) on affective organizational commitment (AOC). Data were collected from small-sized hotel employees who occupy frontline positions in three waves in four cities in Ghana. The hypothesized linkages were assessed via structural equation modelling. The empirical data confirmed all the hypothesized relationships. Specifically, PCB had a negative impact on AOC. Additionally, JSAT, CSAT and WENG mediated the effect of PCB on AOC. Discussion of implications of the findings are included in the paper. [ABSTRACT FROM AUTHOR]

The paper investigates the relationship between tourism, energy consumption, trade openness, economic growth, and CO2 emissions for 20 economies of the APEC region from 1995 to 2017. This paper employs cross-sectional dependence with heterogeneous panel estimation techniques. The data confirms cross-sectional dependence, and the CIPS panel unit root test shows that the variables are stationary at their first differences. The Westerlund panel cointegration test affirms a long-run relationship among the variables. Tourism and trade openness have significant positive effects on CO2 emissions while economic growth and energy consumption adversely affect CO2 emissions in the long-run. The panel non-causality test reveals that there is a one-way causality running from tourism to CO2 emissions and economic growth to CO2 emissions. [ABSTRACT FROM AUTHOR]

The authors specifically frame tourists' decision making using Schmoll's tourism consumer choice model and propose spiritual tourism experiences as alternatives to drug use along the Hummus Trail. A review of research into social tourism: Launching the annals of tourism research curated collection on social tourism. The maturing field of tourism research has also birthed affiliated research streams such as tourism geographies, tourism economics, and tourism and medical interventions (e.g. Wen et al., [17]). The tourism and hospitality industry has earned global recognition thanks to its unprecedented growth prior to the COVID-19 pandemic. [Extracted from the article]

The aim of this paper is to explore how the experiences of international volunteer tourists can contribute to the rejuvenation of the concept of pilgrimage in the contemporary world. Through thematic analysis of the individual portraits, this paper identifies the intertwining of the rejuvenation of pilgrimage with the concepts of meaning, ritual, and transformative experiences within the context of international volunteer tourism. The findings suggest that the current understanding of pilgrimage in contemporary tourism surpasses the notion of a journey to a religious destination, transcending religion itself. This paper extends the comprehension of modern pilgrimage and spirituality, and highlights the necessity for further research into the complex interconnections between tourism, religion, and spirituality. [ABSTRACT FROM AUTHOR]

This paper investigates chain hotel employees in Sweden and their ability to work against sex trafficking. Using ten semi-structured interviews, the research asks questions about employee's relationships with external stakeholders (the police, booking channels, non-profit organizations, and competitors) and macroenvironmental factors (political and legal factors, economic, socio-cultural and health). The findings highlight that lack of communication, cooperation and autonomy hinder chain hotel employee's ability to recognize and prevent sex trafficking. The paper concludes by emphasizing the need for better interdisciplinary engagement to help eliminate sex trafficking within the tourism and hospitality industries and reiterates the call for actionable outcomes that empower chain hotel employees to work with external stakeholders to find viable solutions to help stop sex trafficking. [ABSTRACT FROM AUTHOR]

The purpose of this viewpoint paper is to provide practical managerial strategies to address the problematic behaviour of visitor non-compliance at national parks. This paper provides a descriptive overview of current non-compliant behaviours in national parks and offer suggested practical solutions and directions. Although past studies have explored the underlying motivations behind visitor non-compliance in national parks, research on management tactics to curb this problematic behaviour remains limited. Therefore, more attention is needed to solve this perennial issue. While most national parks use a combination of both direct and indirect management tactics to manage off-trail walking behaviour, it is recommended park managers try using indirect management tools first before converting to rigid authoritative direct management approaches to manage non-compliant behaviours in national parks. This paper also advocates for future research to identify reasons behind non-compliant behaviour in national parks and examine the effectiveness of direct and indirect management tools across different visitor segments to address this problematic behaviour. [ABSTRACT FROM AUTHOR]

Progressive attitudes towards cannabis consumption have resulted in many countries decriminalizing its use. South Africa is only the third African country to liberalize the recreational consumption of cannabis, potentially raising both societal concerns and economic opportunities for the country, including the development of cannabis tourism. This paper synthesizes the contemporary literature – drawing on experiences and best practices associated with cannabis decriminalization and its moral regulation within tourism. With reference to effectively balancing the economic benefits of cannabis decriminalization versus its contentious social ramifications, the paper is a concerted effort to identify actionable and socially grounded solutions to sustainably managing the cannabis decriminalization-tourism nexus for the government and tourism practitioners in African tourism destinations such as South Africa. [ABSTRACT FROM AUTHOR]

This paper builds on the literature on whether tourism promotes balanced regional development (BRD) by examining intra-regional disparities as part of total tourism inequality, an issue that is rarely addressed, and then not for a developed country. To that end, Mean Log Deviation (MLD) indices of tourism demand and supply indicators are compared in the case of Greece. The results indicate that inter-regional disparities are the main driver of total inequality, apart from the case of domestic tourism. The latter can be a more effective tool for BRD, which is not accomplished under the current tourism spatial pattern. The paper, lastly, provides recommendations at which level (national or regional) tourism policy becomes more essential to effectively reducing inequalities. [ABSTRACT FROM AUTHOR]

This paper investigates the use of social media to underline the tourism cultural heritage of Bucharest. The authors examine the history of the city, dating back from its settlement during the Ottoman Empire and passing through a series of radical changes: the period of Phanariot rulers, the golden age as the "Little Paris" of the Balkans, the Communist period, and the current democratic regime. The paper is based on the reviews' study from the Tripadvisor.com platform and investigates tourists' emotions during their travel experiences. Sentiment analysis of Bucharest as a tourist attraction was developed based on the emotion criteria (anger, anticipation, disgust, fear, joy, sadness, surprise, trust). The findings revealed that visitors have favourable emotional responses towards the tourist attractions. [ABSTRACT FROM AUTHOR]

This paper reviews the literature on distance decay in urban and rural tourism. Through a systematic literature review, this paper aims to understand the current state of knowledge regarding distance decay in tourism including (1) reveal the main topics and domains, (2) variables applied in past studies, while simultaneously distinguishing them in the form of urban and rural tourism as well as (3) identify potential areas and gaps for future studies. The findings indicate a growing interest among tourism researchers to examine distance decay, with studies predominantly focusing more on urban tourism than rural tourism. Additionally, this review recommends future studies to investigate distance decay in crisis and disaster management for future study regardless of urban or rural tourism settings. [ABSTRACT FROM AUTHOR]

This paper examines the extent to which COVID-19 impacted the livelihoods of game park employees in a destination with ongoing political and economic challenges. Data were collected through interviewing employees revealed employee resilience levels and strategies to save their livelihoods during a crisis. It showcased the weaknesses of organizational social capital nodes in assisting employees during their vulnerable moments. It was found that employees on short-term contracts were the most affected, as they were the first to be laid off. The paper suggests up-skilling game park employees and develops empowerment interventions that help them generate second streams of income. This coping strategy is rarely discussed in the literature of tourism crisis and disaster management. [ABSTRACT FROM AUTHOR]

This study explores the impact of vacation satisfaction on relationship quality in diverse Indian couples. It considers factors such as commitment, relationship type, and demographics. The research also explores the influence of travel motivations on relationship quality, encompassing aspects like goal attainment and commitment. The results indicate that Push and Pull motivations positively contribute to vacation satisfaction, underscoring their role in enhancing satisfaction. Moreover, the study emphasizes the importance of vacation satisfaction, commitment, and relationship quality in overall relationship quality improvement. Notably, different relationship types (cohabiting, not living together, married) do not alter the link between vacation satisfaction and relationship quality. The paper concludes with implications derived from the findings of the study. [ABSTRACT FROM AUTHOR]

With the rapidly emerging development of technology-mediated tourism experiences and place-based digital services for visitors, there is a lack of awareness regarding the spatial implications of technological implementations. Based on a participatory action research method applied in this study on five research-based destination development projects in Sweden, we propose a spatially sensible approach when developing enhanced experiences for visitors through digital technology. This paper is motivated by the emerging criticism of how media technology is shaping and reshaping spaces. Drawing on the theoretical underpinnings of the growing field of geomedia studies, we propose "geomedia sensibility" as a way to offer a sensible approach in the co-creation of digital experiences at destinations. [ABSTRACT FROM AUTHOR]

This study examined how online review characteristics contribute to the star ratings of the Top Quick Service Restaurant in the Philippines. We collected a total of 8258 reviews through Data Miner scraping tool. Results showed that the reviews made by the Google local guides, in general, were readable, brief, and more positive in valence. While the SEM results demonstrated causal relationships of review characteristics to star rating, readability and positive tone showed a weak positive effect. In contrast, review length and negative tone had a high negative effect. Positive and negative emotions did not affect GLG's given star ratings. Implications are discussed in this paper. [ABSTRACT FROM AUTHOR]

This study examines how managers test strategies, focusing on their understanding of the strategic planning process, and aims to develop a framework for integrating cutting-edge technologies in strategy testing. We used elite interviews with top hotel managers in Turkey and a hermeneutic approach to establish this framework. Results indicate that managers have limited knowledge of strategy testing, which is not yet recognized as a distinct phase in strategy development. Scenario planning and AI-driven methods are only minimally adopted in the industry. We introduced a “techno-human” model that integrates AI and human-oriented decision-making for strategy testing. Our paper contributes significantly by analysing top managers’ use of testing methods in strategic management and highlighting an overlooked area in the literature. [ABSTRACT FROM AUTHOR]

Rural tourism describes a range of tourism activities which take place in the countryside. Conclusion This paper showed that the COVID-19 pandemic has had a significant adverse impact on most I TER i businesses and, by extension, on rural tourism in Portugal. Recent scholarly literature has stated that the COVID-19 pandemic has had a positive effect on rural tourism due to the increase of tourists seeking for a safe/low-risk destination in scarcely populated areas (Seraphin & Dosquet, [3]; Vaishar & Stastná, [6]). [Extracted from the article]

This editorial for the Special Issue on "Navigating the destination of the future" seeks to provide an overview of the six (6) contributions selected from the 4th Caribbean International Tourism Conference, 11–13 December 2019 Barbados. These papers cover a range of topical issues from air services route development to education for tourism. The common thread running through them is their relevance for geographically small destinations, particularly, though not exclusively, in the Caribbean region. This editorial contextualizes these contributions in terms of the ongoing Coronavirus pandemic, which has been particularly devastating for the travel and tourism industry. It concludes by suggesting that while the future for travel and tourism in geographically small destinations is uncertain, one answer must lie in the privileging of indigenous voices. [ABSTRACT FROM AUTHOR]

This paper examines whether, following a prolonged health crisis, the offer of a tourist destination coupled with the use of health and safety protocols at the destination, influences brand equity and intention to visit. Specifically, it (a) examines whether the indoor/outdoor activity offers influence brand equity and intention to visit, (b) demonstrates whether health and safety protocols influence brand equity and intention to visit, and (c) tests whether there is a moderating effect by the use of health and safety protocols in destinations specializing in indoor, rather than outdoor, activities. The study is based on an experimental design in which the type of offer (out/indoor activities) and the use of anti-covid protocols versus their non-use were manipulated. [ABSTRACT FROM AUTHOR]

Nationality is considered a highly relevant determinant of tourism expenditure. In this paper, we use survey data to estimate the main determinants of daily tourism expenditure in 2019 for five nationalities of a major coastal destination, the Canary Islands. A total of 38 regressors, based on literature, are used with the help of quantile regression analysis to understand the behaviour patterns of different expenditure segments. To obtain segmented information on the determinants of expenditure, independent quantile regression models for each nationality are estimated and compared. Results show that there are similarities but also some remarkable differences between nationalities regarding income, age, travel group, educational level, or content of the package that can be used in destination management and marketing. [ABSTRACT FROM AUTHOR]

The horizon of heritage tourism research has been expanding in tandem with the rapidly growing heritage tourism industry. The paper aims to accentuate the innovative concepts, patterns of scientific contribution, and emerging research arena using knowledge domain visualization software—CiteSpace. Analysis of the data set revealed seven active clusters. The sub-areas lately in focus are sustainable tourism activities, integration of heritage in urban planning, and local communities' perspectives. Future research may be conducted in evolving areas like heritage tourism around volcanic regions, analyzing indigenous people's psychological constructs towards involvement in heritage tourism, and promoting international festivals in heritage places. [ABSTRACT FROM AUTHOR]

This paper applies the Integrated Threat Theory as a framework for an exploratory sequential mixed-methods approach to examine the impacts of tourism on Seychelles' residents. In-depth interviews of 28 informants revealed residents' perceptions of tourism's negative impacts. Findings were combined with factors from previous studies in a quantitative survey of 281 respondents for a more comprehensive view. Results revealed that residents perceived restricted access to beaches near hotels, the strain on public infrastructure, economic leakages, and unfavourable employment prospects (vis-a-vis expatriate staffers) as unsavoury aspects of tourism. These impacts notwithstanding, Seychellois remain positively disposed to tourism and hold favourable attitudes towards tourists. Thus, while realistic and symbolic threats were confirmed, they did not translate into intergroup anxiety and negative stereotypes. [ABSTRACT FROM AUTHOR]

Tourism, travel and hospitality report a high prevalence of human trafficking, predominantly for sexual exploitation. With human trafficking recognized as a form of international organized crime and a serious human rights violation, states are bound to address it comprehensively. In parallel, the private sector in tourism, travel and hospitality has demonstrated engagement in the fight against human trafficking through a wide range of initiatives and ethical commitments that have been adopted locally, regionally and internationally. The current debate on the need for a business and human rights legally binding instrument serves as a backdrop for this concept paper to argue that the existing regulatory anti-trafficking framework is adequate to effectively address human trafficking in tourism. [ABSTRACT FROM AUTHOR]

The paper explores the menace of drug tourism on the hummus trail of India. The study unfolds Israeli tourists' socio-psychological background, motivations for escape and transformation, and drug use behaviour in India. A qualitative research design was applied to understand travel experiences. The finding highlights three significant themes supported by textual descriptions of narratives produced as evidence. Schmoll's tourism consumer choice model was used to understand the travel decision-making process. The study proposes curating spiritual experiences through tourism for people's mental health and well-being by replacing drug abuse on the hummus trail of India. [ABSTRACT FROM AUTHOR]

The tourism industry is fragile as it is prone to numerous risks such as the outbreak of deadly viruses, and natural and human-made disasters. These risks have a significant impact on tourists' decisions when choosing a destination and while in a destination. This paper investigates the risks perceived by Australian tourists and how these risks affect their intention to revisit the Pacific Island Country of Fiji. Through a quantitative survey with 301 tourists, augmented by qualitative interviews conducted among management of hotels, as well as the DMO, the results show that tourists continue to perceive Fiji as a relatively safe destination however there are increased in the perceptions of risk concerning disease risk and financial risk. [ABSTRACT FROM AUTHOR]

Although social media studies in tourism are increasingly important, little is known about factors influencing intention of sharing tourism experiences in social media. Tourists are unwilling to share experiences as much as tourism business expected. Thus, this article aims to identify the relevant theories and influencing factors through Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA). The paper reviews 31 hospitality and tourism articles published until June 2021. As there is a lack of widely used theory, a model combining the Theory of Planned Behaviour and Technology Acceptance Model is proposed. The study highlights the influencing factors of sharing tourism experiences in social media from different perspectives with an integrated model and provides implications for researchers and destination managers. [ABSTRACT FROM AUTHOR]

In pursuit of better travel decisions, potential tourists are not only exposed to online destination marketing content but are also exposed to user-generated content (UGC) which are based on the subjective evaluation of people's travel experiences. These user-generated contents have been observed to significantly influence tourist travel intentions, vlogs in particular. This paper aims to further our understanding of how tourists perceive user-generated videos and their influence on their travel intentions. A survey was conducted among tourists (n = 274) in Cape Coast Castle, Ghana and analysed using a Partial Least Squares Structural Equation Modelling (PLS-SEM) technique. Results suggest that tourist's perception of user-generated videos in relation to their perceived credibility and perceived fairness influenced their travel intentions. [ABSTRACT FROM AUTHOR]

Among other business types, hotels serving as temporary accommodation for visitors with solid ties to local conditions present unique hazard-prone characteristics, and show vulnerabilities based on their location. Departing from the significance of the topic for the Turkish case, this paper focuses on the risk perception and responsiveness of the lodging industry. In doing so, an empirical study was carried out in Ankara city. Data from 75 hotels were gathered via a questionnaire designed to identify their locational attributes and operationalized by multiple logistic regression analysis. Although hotels in the sample accepted that safety is a significant issue for both the continuity of their operationality and guests, hotels were reluctant in developing systematic and effective tools for disaster management.. [ABSTRACT FROM AUTHOR]

Tourism demand is influenced by many factors including price-related variables like exchange rate. This paper aims to examine the influence of the exchange rate increase on the domestic tourism demand of Iran. To this end, the social accounting matrix is modified to incorporate domestic tourism as a distinct sector, and is fed into a CGE model. The results show domestic tourism demand is decreased for all households after a 50% increase in the exchange rate. However, the export of many sectors is improved. Inbound tourism, proxied by hotel sector, is also increased. The consequences of the exchange rate increase are not homogenous in all sectors, and it is recommended to study all aspects in exchange rate policies. [ABSTRACT FROM AUTHOR]

Anchored on Dowling and Pfeffer's (1975) Legitimacy Theory, this thematic content analysis paper purports to understand the ontology of various social responsibility-driven initiatives of chefs in various countries. Specifically, YouTube videos and online news published by major search engines were content analysed. Interestingly, a concept dubbed as The Anatomy of a Caring Chef during the COVID-19 Pandemic, consisting of three constructs of chefs as the Community Supporter, Community Leverager, and Community Enabler, emerged that offers an interesting portrait of global chefs' corporate social responsibility in this challenging times. The implications of the study's findings to the food industry, limitations, and recommendations were also discussed. [ABSTRACT FROM AUTHOR]

This paper aims at deepening our understanding of organizational values and leadership in 3–5 star rated hotels in Jordan. This would be achieved through using the Competing Values Framework multidimensional instrument, to which 140 individuals responded. Cluster analysis was conducted to categorize responses into distinct groups of clear leadership roles and organizational culture models. The most dominant leadership roles were monitor, innovator, and mentor; also, there was an obvious presence of Open System and Human Relations Models. That was expected since most of respondents were in supervisory and non-managerial levels. Moreover, the absence of the Rational Goal Model indicates that Jordanian hotels should consider motivating staff more through personal achievement, recognition, growth, promotion, and providing opportunities for advancement. [ABSTRACT FROM AUTHOR]

Boycott is a form of protest that has been employed worldwide to challenge policies and alter behaviour that is perceived to be unacceptable. However, few studies have addressed tourism boycotts, particularly factors that influence participation from a spatial perspective. Utilizing tweets that were posted calling for the tourism boycott of China, Kerala, South Africa, and Spain, this paper analyses the spatial distribution of boycott calls. Proximity associated with awareness, local politics, changing ideologies, access to the boycott space, and concern about the boycott trigger is observed to contribute to the spatial distribution of participation in the boycott calls. [ABSTRACT FROM AUTHOR]

This paper identifies the categories of accommodation establishments' names in Bulgaria and determines the role of a property's characteristics (category, location, type, and size/capacity) on the chosen name using a quantitative approach. The findings indicate that male, female, and family names, and names indicating geographic toponyms, represent nearly half of all names. Plants, emotions, and quality-related words are also widely used. Furthermore, results reveal that category, location, size, and type of establishment influence the naming of establishments. In addition, the findings illustrate that Bulgarian names prevail in the naming of establishments. Binary logistic regression reveals that urban, higher category, and larger properties are more likely to have foreign names. The theoretical and destination marketing implications are discussed as well. [ABSTRACT FROM AUTHOR]

This paper aims to examine the impact of social media use on consumers' restaurant choices. It presents data from a questionnaire developed for examining social media use and restaurant choice on a trip and home. Exploratory factor analysis was performed to explore the underlying theoretical structure of the phenomena. Four social media use factors were extracted. Then the measurement model and the structural model were tested. Findings show that three social media use factors (searching for services, social interactions, and searching for products) influenced individuals' restaurant choices on the trip (more) and at home. Based on the results, restaurants should appear more on social media. Restaurants are recommended to share the ambiance, foods, and menus on social media frequently. [ABSTRACT FROM AUTHOR]

Creative tourism has a potential role in promoting social benefits for communities and social inclusion of artisans; however, studies investigating this are lacking. This paper contributes to filling this gap in the literature by exploring the role of creative tourism in combating social exclusion among older artisans in the context of Loulé Criativo, a pioneering creative tourism initiative in Portugal. This qualitative study reveals, from the perspective of management staff and older artisans, that creative tourism reduces the social exclusion of older artisans through processes as improving social relations, fostering creativity and strengthening connections to place and community. Policy makers and tourism professionals can use creative tourism initiatives to actively engage older artisans and promote their empowerment and social recognition. [ABSTRACT FROM AUTHOR]

The purpose of the paper is to apply the Slutsky equation to the Bass diffusion model to examine the price and income elasticities of hotel demand in different tourist destinations including cultural, commercial, and coastal cities. The sample was a set of 120 points by ex-post data from the Smith Travel Research in Vietnam. Findings indicate the price in a leisure destination in the beginning of the tourist area life cycle is inelastic, whereas the prices in the business and culture destinations at the end of the cycle are elastic. This study identifies the hidden cost when demand increases in the three destinations, ultimately allowing hoteliers to effectively strategize when making price changes within their industry. [ABSTRACT FROM AUTHOR]

Tourism in many developing countries is viewed as a strategic industry for socio-economic development. Therefore, competitive strategies are prevalent in marketing key anchor products like sea, sun, sand, and wildlife. The competitiveness of tourism destinations depends on how it is viewed. Formed images, about a place, determine whether to buy or not the product "destination". This paper examines how destination branding can gain competitive advantage by modelling a factorial analysis to check interactions between elements. Study findings indicate a statistically significant association between destination branding and competitive advantage. [ABSTRACT FROM AUTHOR]

The paper examines generational travel behaviour and intentions of Portuguese tourists before and after the pandemic. The comparisons established a framework to understand what really has changed. The sample includes 490 Portuguese tourists. Our analysis revealed three clusters which are distinct in terms of generation belonging and distance travelled, among other variables. The results suggest that the willingness to travel is higher than previously, working as a kind of revenge to mitigate the isolation times. Strategical implications for practitioners are outlined. [ABSTRACT FROM AUTHOR]

Higher education and its ability to produce a high quality, specialized labour force is vital to Caribbean destinations and their ability to innovate and remain highly competitive in the global tourism market. The purpose of this paper is to engage in exploratory research to determine the extent to which Caribbean tertiary institutions are educating for destination success. The tourism curricula of six institutions across the English-speaking Caribbean were evaluated using content analysis. The study disclosed that there is good alignment between the tourism curricula across the region and the definers of destination success. However, urgent consideration must be given to reshaping the curricula to provide a better balance between knowledge acquisition, knowledge creation, knowledge application and knowledge transformation. [ABSTRACT FROM AUTHOR]

Overtourism, normally associated with large cities, is also evident in small, regional destinations. The town of Karlstejn (Czech Republic) receives up to 250,000 tourists per year who influence the environment and the locals' quality of life. The negative effects of overtourism on locals are already well mapped. However, despite the influence and vital role of visitors for destinations, limited research has addressed their perspectives. This paper thus aims to examine visitors' perceptions of overtourism. 174 questionnaires, completed during August 2019, were evaluated using Principal Component Analysis (PCA), linear regression and non-parametric analysis of variance (ANOVA). The results contradict the generally accepted definition of overtourism that implies a deterioration in locals' quality of life and a negative impact on visitors' experiences. [ABSTRACT FROM AUTHOR]

This paper presents residents' perspectives on the impacts of party tourism in Bocas del Toro, Panama. Quantitative and qualitative data were gathered from local stakeholders via surveys (n = 193) and semi-structured interviews (n = 23). Survey results demonstrate that party tourism's economic benefits do not outweigh the social costs, which was surprising given the early stage of tourism development. Findings also suggest that older generations and those uninvolved in the industry perceived party tourism impacts more negatively than younger and economically reliant respondents. Semi-structured interviews elaborated on resident perspectives and lead to recommended pathways for mitigating negative party tourism impacts and also validate the need for a better understanding of the role of party tourism in destination development. [ABSTRACT FROM AUTHOR]

Destination collaboration is deemed critical for tourism recovery, particularly after periods of crisis like COVID-19. This paper explores destination-based tactics and collaborations when pursuing air services. An online database and interviews with industry practitioners reveals that "market research and intelligence", "collaboration and relationship building", and "administrative support and regulatory compliance guidance" are practiced but not documented in the extant literature. Destination organizations including airports, government agencies, tourism authorities, and travel trade businesses make distinctive contributions, and smaller airports engage closely with the travel trade. Our findings extend the application of stakeholder theory to the field with more empirical evidence and address shortcomings in air service development interpretations. A more comprehensive definition of air service development has also been proposed. [ABSTRACT FROM AUTHOR]

The intersection between circulatory migratory travel and connections to the ancestral home constitutes diaspora tourism. Where there is a growing body of literature on diaspora tourism, the tendency has been to focus on demand side interactions and omit supply side perspectives. Using a conceptual framework underpinned by demand and supply side analyses, this paper provides a more comprehensive examination of diaspora tourism, focusing on tourism flows between the Guyanese diaspora in Toronto and their homeland. The study employs a mixed-method approach and the results show that there are significant misalignments between demand and supply that need to be addressed if Guyana is to reap optimal benefits from its largest visitor segment, the diaspora market. [ABSTRACT FROM AUTHOR]

The 28th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism was successfully hosted by the Collins College of Hospitality Management at Cal Poly Pomona, Los Angeles, California, on 6-7 January 2023. During the panel discussion, these editors shared valuable thoughts with graduate students, academic faculty and industry professionals about the prospects in the hospitality and tourism industry and the evolution of hospitality and tourism research. [Extracted from the article]

Pursuing the first RESNET conference model, an innovation was introduced in this conference, consisting of a call for an idea development and competition sessions judged by Antonia Correia, Levent Altinay, Marina Novelli, and Metin Kozak. The 2 SP nd sp Tourism and Hospitality Networking Conference (RESNET) was held from 6 to 10 September, in Istanbul, Turkey, organized by Kadir Has University (Turkey), University of Algarve (Portugal), and University of Wisconsin-Stout (U.S.A). [Extracted from the article]

The senior tourism segment has acquired vital importance in the tourism industry and is characterized by longer stays, less seasonality and greater spending than other segments. There are, therefore, unexploited business opportunities with this kind of visitor. The purpose of this paper is to identify the link between the business opportunities within the framework of senior tourism and several factors linked to the hotel and catering and services industry. This research focuses on the Region of Murcia on the Spanish Mediterranean coast and analyses the factors that affect greater entrepreneurship level in this region. The results confirm that the environment, social and commercial networks and sustainability have significant effects on the recognition of opportunities. [ABSTRACT FROM AUTHOR]

In today's competitive environment, customer delight plays a crucial role in enhancing customer loyalty and positive word-of-mouth. This paper provides a needs-based analysis of customer delight in hotels among senior tourists, who represent an increasingly important target for the hospitality industry. A total of 38 senior tourists were interviewed. Data were collected utilizing the critical incident technique and analysed through text mining analysis. Four main dimensions of customer delight emerged from the study that represent the fulfilment of different needs: learning, authenticity, exclusivity, and sharing. These findings theoretically contribute to the understanding of guest delight from a senior tourist's perspective and can help hotel managers to design delightful customer experiences. [ABSTRACT FROM AUTHOR]

The purpose of this paper is to research the main travel-related concerns that senior tourists face when planning a leisure trip. The study comprises 470 tourists, aged 55 or over, who visited the Azores and aims to determine the importance attributed to travel-related concerns and to investigate whether there is an association between socio-demographic characteristics, physical limitations, perceived economic performance, and social status and these concerns. It also intends to identify distinct market segments according to these variables. A quantitative approach allows concluding that senior tourists attach higher importance to the food supply, comfortable accommodation, and climate. Senior tourists are not a uniform market: three clusters were found, which have implications in product planning and development. [ABSTRACT FROM AUTHOR]

The goal of this paper is to develop a theoretical perspective to better understand senior tourist behaviour. The perspective is guided by concepts from research on senior tourism, goal theory of leisure travel satisfaction, and socio-emotional selectivity theory. It examines four central principles: (1) selecting leisure travel goals that have high levels of positive valence, (2) selecting leisure travel goals that are very likely to be attained, (3) engaging in actions that would implement leisure travel goals, and (4) engaging in actions that would allow tourists to experience goal attainment. We describe these theoretical principles and sub-principles in relation to senior tourists to build a research agenda to encourage future research. [ABSTRACT FROM AUTHOR]

This editorial sought to highlight the relevance and potential of the senior tourism market; discuss shortcomings related to current aged-based segmentation approaches; and highlight the contributions made by each of the nine papers of this Special Issue on Senior Tourism. This editorial updated relevant data related to the senior tourism market, emphasizing todays characteristics of this segment. It points also directions for future research and concludes that this special issue makes a significant contribution to senior tourism research. [ABSTRACT FROM AUTHOR]

Applying a mixed method of quantitative and qualitative design in explaining the travel motivation of film tourists in visiting a film-shooting destination. With international tourism becoming a profitable market, the economic benefit of film- and drama-induced tourism should not be overlooked (Dean & Suhartanto, [3]; Kim et al., [13]). The findings conversed some great lengths and provided substantial contributions to investigating the effects of travel motivation and viewers' intention to travel to TV drama locations within the Malaysian market context. [Extracted from the article]