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The surge in digital payment technologies and the swift transition to a cashless society have propelled the adoption of embedded payment systems, marking a significant shift in the payments landscape. Despite its increasing prevalence, the factors influencing the intention to use embedded payment systems remain underexplored in the academic literature. This study addresses this gap by analyzing the factors affecting young people's intention to use embedded payment systems in Türkiye. Through a questionnaire survey of 807 respondents, the data was analyzed using Structural Equation Modeling. The findings reveal that lifestyle compatibility, social influence, personal innovativeness, hedonic motivation, and perceived trust collectively account for 72.6% of the variation in the intention to use embedded payment systems. However, the statistical insignificance of perceived ease of use and facilitating conditions suggests that other factors may significantly influence the intention to use these systems. This empirical study is the first of its kind on embedded payment systems, providing valuable insights into digital payments literature and guiding private sector professionals in devising effective strategies to promote widespread adoption of this payment method in Türkiye. [ABSTRACT FROM AUTHOR]

The retail payments market is developing, and the implementation of digital payments has been one of the trends in consumer finance worldwide. This is the first study to jointly examine the perception of digital payment methods and financial services' role, for consumers with and without disabilities. First, based on a nationwide survey on Internet users in Poland, the authors compared the popularity of selected financial services among consumers, then the perception of characteristics of payment methods. The results revealed that consumers with disabilities use a wide range of payment services, and they are included in digital finance. Moreover, contactless payment cards are used by consumers with disabilities even more often than by consumers on average. The results suggest that the control over finances make digital payments an important empowering tool for consumers with disabilities. Finally, the paper provides recommendations for the banking sector, on strategies for offering digital financial services. Points of Interest: This paper examines the potential of new cashless payment methods as an empowering and assistive technologies for consumers with disabilities. The research found that consumers with disabilities use a wide range of payment services, and contactless payment cards are used by them even more often than by non-disabled people. People with disabilities also perceive payment cards as giving great control over their personal finance. This suggest that new payment methods might be their assistive and empowering tool of everyday life. Consequently, the research recommends that entities designing new payment methods should meet the needs of people with disabilities, because they could be improving their shopping and banking experience with appropriate adjustments. [ABSTRACT FROM AUTHOR]

Do not save what is left after spending but spend what is left after saving. —Warren Buffet —Our spending habits are shaped by our upbringing, our values, ethics, our view of life, security, and one's expectations of the future. However, the mode of payment also has an impact on the spending patterns of an individual. It is clear that the introduction of digital payments has affected spending patterns and subsequently savings habits. People generally aren't getting better at saving through technology they are getting better at spending. The case examines and highlights the behavior of individuals who use cash and cashless digital payments in conjunction with their respective spending and saving patterns. [ABSTRACT FROM AUTHOR]

Proptech applications are experiencing growth and popularity as technological advancements transform how people search for and pay for rental accommodations. Despite the increasing adoption of these apps, a gap exists between users who used these apps for searches and those who make rental payments through them. This study investigates the reasons behind resistance to using the payment functionalities of proptech apps among users who have adopted the search features but not the payment feature. To explore this, the study employs Innovation Resistance Theory (IRT), mixed with variables from UTAUT2. Previous research showed that various barriers can influence user resistance to app payments. A mixed-methods approach is used in this research, combining qualitative preliminary testing and quantitative main testing. The study adopts convenience sampling to gather data. Data were collected through questionnaire and analyzed using Multiple Linear Regression Analysis in SPSS 27.0. The findings reveal that three main barriers—Risk, Tradition, and Image—significantly influence users from making payments through proptech apps. The Risk Barrier pertains to concerns over security and privacy. The Tradition Barrier involves users' preference for conventional method ways over alternatives. The Image Barrier relates to the perception of the app's reputation and trustworthiness. Future research recommendation include conducting discriminant analysis to compare nonadopters of proptech app payments distinct groups, incorporate demographic elements such as age, income, and gender as moderating variables and including additional independent variables that can expand the research scope. This study contributes to the existing literature by addressing user resistance to increase the adoption of digital payment functionalities in proptech applications. The findings can help app developers and marketers design better strategies to overcome these barriers and promote wider acceptance of proptech app payments. [ABSTRACT FROM AUTHOR]

Given the promising growth of digital payments in India, this study aims to identify motivational factors influencing digital payment acceptance among Indian consumers and how consumers perceive these services when segregated by demographic profiles of gender, age, education and income levels. An online survey targeting 386 respondents was targeted to study the key determinants of digital payments adoption. The study reveals that trust, subjective norm, perceived risk, ease of use, and usefulness are key predictors of digital payment adoption. In addition, invariance analysis provides empirical evidence of scale non-invariance when consumers are segregated by gender and education. The study is pioneering in digital payments as useful insights are gained, which can help policymakers and service providers design future strategies for wider acceptance of digital payments. [ABSTRACT FROM AUTHOR]

Abstract The surge in digital payment technologies and the swift transition to a cashless society have propelled the adoption of embedded payment systems, marking a significant shift in the payments landscape. Despite its increasing prevalence, the factors influencing the intention to use embedded payment systems remain underexplored in the academic literature. This study addresses this gap by analyzing the factors affecting young people’s intention to use embedded payment systems in Türkiye. Through a questionnaire survey of 807 respondents, the data was analyzed using Structural Equation Modeling. The findings reveal that lifestyle compatibility, social influence, personal innovativeness, hedonic motivation, and perceived trust collectively account for 72.6% of the variation in the intention to use embedded payment systems. However, the statistical insignificance of perceived ease of use and facilitating conditions suggests that other factors may significantly influence the intention to use these systems. This empirical study is the first of its kind on embedded payment systems, providing valuable insights into digital payments literature and guiding private sector professionals in devising effective strategies to promote widespread adoption of this payment method in Türkiye.

The rapid increase in the use of technology, especially finance (fintech) in recent years has changed the way we conduct financial transactions with digital payment systems. However, the acceptance and adoption of this technology are still a concern for researchers and practitioners in this field. This study aims to evaluate the use of fintech in the context of digital payments by applying the Technology Acceptance Model (TAM) method version 2 where the TAM model will be used to measure and analyze the factors that influence user acceptance of the use of fintech in digital payments. Through this research, it is hoped that a better understanding can be obtained of the factors that influence user acceptance of fintech in digital payments, especially for the benefit of further development. The approach used in this research is quantitative by using a questionnaire as a data collection tool. Respondents for this study were selected from groups of users of digital payment applications such as OVO and Gopay. [ABSTRACT FROM AUTHOR]

The emergence of Financial Technology (FinTech) has profoundly reshaped global financial services and markets, introducing innovative solutions that enhance accessibility, efficiency, and security. This paper explores the transformative role of FinTech in revolutionizing traditional financial systems, focusing on key advancements such as digital payments, peer-to-peer lending, blockchain, robo-advisors, and decentralized finance (DeFi). The integration of these technologies into financial services has empowered consumers with greater financial inclusion, enabling access to banking services in underserved regions, improving the efficiency of cross-border transactions, and offering personalized financial products tailored to individual needs. Additionally, FinTech's role in improving market transparency, reducing transaction costs, and fostering financial innovation is discussed. Despite its numerous advantages, the rapid growth of FinTech presents significant risks. The study highlights challenges related to cybersecurity, regulatory compliance, and data privacy. The decentralized nature of many FinTech innovations also raises concerns about consumer protection and the potential for financial instability. Regulatory bodies face difficulties in adapting to the fast-paced development of FinTech, which may result in gaps in oversight and increased exposure to fraud and financial crime. Furthermore, the reliance on digital platforms heightens the risk of exclusion for individuals without access to the necessary technology or digital literacy. By synthesizing existing literature and current trends, this paper provides a comprehensive overview of the opportunities and risks associated with FinTech. The paper concludes by suggesting strategies for mitigating these risks, emphasizing the importance of regulatory frameworks, cross-sector collaboration, and the need for continuous innovation to balance the benefits and challenges of FinTech in reshaping global financial markets. [ABSTRACT FROM AUTHOR]

The rapid evolution of digital payments, particularly mobile wallets, has transformed the financial landscape in India. Driven by technological advancements, increased smartphone penetration, and government initiatives, ewallets have become a popular alternative to traditional payment methods. This paper explores the rise of e-wallets in India, emphasising their role in enhancing convenience, speed, and accessibility for consumers. The COVID-19 pandemic further accelerated the shift towards digital payments, with contactless transactions becoming necessary in the era of social distancing. This transformation is marked by diverse digital wallets, including open, closed, and semi-closed wallets catering to specific user needs. The study also highlights the competitive market dynamics and regulatory frameworks that have fostered trust and security in e-wallet adoption. The findings underscore the importance of continuous innovation in the payment ecosystem, as financial institutions and technology providers adapt to evolving consumer behaviors and market trends. [ABSTRACT FROM AUTHOR]

Mobile payments are known to add convenience to make payments using smartphones. Different wireless communications are used to make those payments. Mobile payments are made for various purposes like in stores, transportation, and restaurants. Online payments are also made by them. Some of the benefits of mobile payments are security, convenience, and flexibility. Online payments have been very popular in this day and age in India. There are still several challenges which should be addressed for large-scale adoption. From payments through cheques and traditional banks to mobile and internet banking, and introduction of UPI apps, digitalization has come a long way. Rural India has made a drastic impact on the economic growth of India, with emerging changes in internet penetration and impact of demonetization, apart from online initiatives for rural India, there is a need to improve digital payments. Transformation for digital payments is improved even in rural economy. Some of the revolutionary developments in this day and age are Paytm, PhonePe, GooglePay, etc. for smooth digital payments. Hence, this study is aimed to investigate the adoption of UPI services and payment issues faced by rural people in India. To fulfill these objectives, primary data will be collected through online survey using a self-structured questionnaire distributed through Google Form. [ABSTRACT FROM AUTHOR]

The medium of exchange for the transactions has been continuously evolved right from the stage of barter system to the current cashless economy. The cashless transactions, in real sense, the transaction between two entities without a medium of exchange. This paper intends to analyze the Cashless transactions in terms of value and volume. For this study the cashless transactions data is analyzed for 5 years. The secondary data is collected from RBI website. The RBI Annual Report 2019-20 and 2021-22 are used to analyze the total cashless transactions in the past 3 years. The statistical tools like Graph, Chart and percentage has been used to analyze the data. [ABSTRACT FROM AUTHOR]

In late 2021 and early 2022, CEMLA conducted a thorough survey involving 12 central banks to analyze key aspects related to the potential implementation of a Central Bank Digital Currency (CBDC). The findings revealed prevalent issues and objectives regarding digital payments in the region, as well as promising avenues for central bank involvement. However, it highlighted the challenges of creating a universal CBDC framework due to significant disparities among neighboring countries. Nonetheless, the collaborative research approach promises valuable insights for future efforts. To protect participant anonymity, each country’s responses were anonymized with randomly assigned letters.The survey extensively examined awareness and understanding of CBDCs across diverse stakeholders in Latin American nations, including the general public, corporations, and financial institutions. These insights could shape educational campaigns and communication strategies, enabling policymakers and central banks to effectively share information about CBDCs.Moreover, this research effort sheds light on public perceptions, expectations, and concerns about CBDCs in Latin America. By exploring various dimensions such as awareness, interest, adoption potential, concerns, preferences, and regulatory considerations, the survey offers a comprehensive understanding of the CBDC landscape in the region. This holistic approach provides valuable insights for policymakers, central banks, and stakeholders to navigate the complexities of CBDC implementation effectively and responsibly.

The boom in online transactions has also become a momentum for MSMEs to be able to go public or become better known to the public. By entering the marketplace, MSMEs have the opportunity to move up in class because they have shifted from initially only carrying out conventional (cash) transactions to digital (cashless). Digipay is a digital payment application system using Government Credit Cards (KKP) and/or CMS Virtual Accounts developed by the Ministry of Finance in collaboration with Himbara Bank. The ecosystem is formed from the APBN Money Supply (UP) Management Working Unit and vendors/shops/stalls/etc. (MSMEs) based on accounts at the same bank. Digital Payment - Marketplace integrates APBN user spending units, MSMEs as providers of goods/services, and banking in one ecosystem. This research aims to find out how Digipay Management Innovation is at the Lamandau Regency Ministry of Religion Office? And What are the supporting and inhibiting factors for implementing digipay at the Lamandau Regency Ministry of Religion Office. This research is descriptive research using a qualitative approach to library research and field research and in an effort to obtain real data using observation techniques and interview techniques. The research results show that financial management through Digipay at the Ministry of Religion, Kab. Lamandau in 2023 is not yet optimal and still needs to be further improved. The inhibiting factors include the mindset of the work unit and business actors, limited human resources for financial managers/lack of user capacity on the part of the financial management work unit which only focuses on a handful of employees. To further optimize and expand the use of the Digipay application, there are three things that need to be done. Firstly, regulations for imposing sanctions on work units that do not use Digipay are established. Second, more massive socialization, to business actors (MSMEs) and cooperatives so that they are more familiar with the Digipay application and become involved as vendors in procuring government goods and services. The three additional employees who have the capacity to manage finances at the Ministry of Religion of Lamandau Regency. [ABSTRACT FROM AUTHOR]

A gambler's payment behavior – the deposit and withdrawal of funds – precedes and follows the act of gambling. Given this separation, the methods and results of machine learning models built at the payment-level could be better generalized across gambling formats. With this study, we empirically evaluated this notion by validating a cluster analysis across two independent datasets of digital wallet payment transaction records. Using a discovery dataset comprising 2,286 customers of a casino-focused Internet gambling brand, the k-means algorithm revealed five distinct payment profiles. Using a validation dataset comprising 5,580 customers of a sports-focused Internet gambling brand, we evaluated the generalizability of the discovery payment profiles. Specifically, we assessed validity by (1) clustering the validation dataset using the discovery method, (2) classifying the validation dataset into the discovery clusters, and (3) assessing the stability of cluster membership. Two large low risk clusters were validated across datasets. Three smaller potential risk clusters were only partially validated. Our findings suggest that gamblers' payment behaviors are somewhat representative of their gambling behavior and may reflect dynamics of certain gambling formats. Stakeholders employing data science methods across gambling populations should be mindful of specific contexts and tailor analyses accordingly. [ABSTRACT FROM AUTHOR]

The benefit of digitalisation, including the use of information management systems and electronic databases, in improving the effectiveness of social protection programmes is acknowledged by researchers and practitioners. However, concerns about digital- and financial exclusion stemming from increased reliance on digital technologies have also surfaced in recent studies. This study uses official data from South Africa's General Household Survey and the Global Findex database to explore these concerns. The potential gains of expanding social protection programmes through digitalisation are tested with simulations and distinct levels of income shocks. Additionally, two logistic regressions are employed to analyse relevant demographic variables for digital and financial inclusion. In combination with the quantitative approach, qualitative interviews were conducted with social protection experts from the South African Social Security Agency to gain insights into the impact of the digitalisation of social protection programmes. The results suggest that digitalising identification and delivery mechanisms in social protection improves equality through increased income levels. Digital access is associated with education, income, gender, population group, family size, and participation in the formal or informal sector. Financial access is linked to education level and gender. The study also identified perceived opportunities, including enhanced verification and streamlined application processes, which can improve programme effectiveness. However, integration, coordination, limited digital infrastructure, and digital illiteracy challenges may increase both digital- and financial exclusion. [ABSTRACT FROM AUTHOR]

This study aims to explore the major determinants of women's street vendors' mobile payment (m-payment) adoption in India. This study is examined by a well-known theory namely, the Technology Acceptance Model (TAM). The additional constructs such as Customers' Digital Literacy (CDL), Perceived Trust (PT), and Social Influence (SI) incorporated into the basic TAM model. The sample respondents particularly women street vendors were interviewed using a structured questionnaire, a judgment sampling method was employed to collect data from 275 women street vendors. The statistical techniques namely descriptive statistics, measurement model or Confirmatory Factor Analysis (CFA), and Structural Equation Modeling (SEM) were used to analyze the data. The findings of the study reveal that factors such as CDL, perceived ease of use (PEOU), perceived usefulness (PU), and Perceived Trust (PT) have significantly determined the intention to adopt and use m-payment methods among women street vendors. However, Social Influence (SI) has shown an insignificant effect on women street vendors' m-payment payment adoption intention. The study's empirical results offer valuable insights to the central bank, and policymakers to take strategic steps for reaching the one of the Government of India (GoI) digital India initiatives. [ABSTRACT FROM AUTHOR]

We utilize a representative sample of the U.S. adult population to analyze how unbanked consumers make payments for goods and services and how they pay their bills. [ABSTRACT FROM AUTHOR]

Despite the rapid growth in digital payments (DP) adoption and its positive socio-economic impacts in low-income countries, a large portion of the population remains disconnected from DP. At the same time, usage of DP conditional on adoption is low, highlighting the unexplored potential for financial inclusion and economic advancement. This paper reviews the burgeoning academic literature on DP and categorizes both macro-level adoption barriers (extensive margin) and micro-level usage challenges (intensive margin). We draw on the Transaction Cost Index, a new comprehensive database encompassing 16 low-income countries, to shed light on major themes in markets for DP. We conclude by outlining potential avenues for future research in this area. [ABSTRACT FROM AUTHOR]

This study explores factors influencing Indian consumers’ mobile payment adoption during COVID-19, emphasizing digital payments as bridges for social connection and sustainability. Integrating UTAUT2 with security and trust variables, it surveyed 336 users to validate the model. Key determinants include Performance and Effort Expectation, security, trust, habit, and price value. Despite general focus, the research underscores the importance of digital payments amid the pandemic, promoting environmental conservation and economic resilience. Policy improvements should prioritize user experience, security, and inclusivity, empowering marginalized communities. Mobile payments not only support social distancing and business sustainability but also bridge the digital gap, fostering financial inclusion and cultural exchange amidst evolving digital landscapes. [ABSTRACT FROM AUTHOR]

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Background: Online banking gained prominence during the coronavirus disease 2019 (COVID-19) pandemic as an alternative to traditional banking. However, limited studies have explored online banking acceptance in South Africa. Objectives: This study investigates the factors that influence online banking acceptance among South Africans in a context where use is limited. Method: Thematic content analysis examined 113 Google user reviews from South Africans using an exclusive online bank. Unified Theory of Acceptance and Use of Technology 3 (UTAUT3) was used as a theoretical framework, analysing factors such as performance expectancy (PE), effort expectancy (EE), facilitating conditions (FC), hedonic motivation (HM), price value (PV), trust, perceived risk (PR), habit, and social influence. Results: Seven UTAUT3 constructs influenced online banking acceptance and use in South Africa during the pandemic: PE, EE, FC, HM, PV, trust, and PR. The influence of habit and social influence was not evident. Conclusion: Understanding factors influencing online banking acceptance in South Africa is crucial for policymakers and institutions. Addressing information communication technology challenges can enhance accessibility and benefits, promoting financial inclusion, and empowerment. Contribution: This research fills the gap by examining online banking acceptance in South Africa. Findings inform interventions and policies to improve access and adoption. Practical implications extend to institutions and policymakers, fostering financial inclusion. [ABSTRACT FROM AUTHOR]

Framing of the research. Several governments have introduced policies to foster the usage of digital payments by consumers, with the goal of curbing tax evasion. Nevertheless, cash is still predominant. This raises questions about the factors that can promote the usage of digital payments by consumers. Purpose of the paper. This paper aims at investigating the factors affecting the adoption of digital payments by Italian consumers, extending the unified theory of acceptance and use of technology in a consumer context (UTAUT2) with three constructs that are relevant when analyzing this topic, namely the role of government incentives, the concerns related to privacy, and the degree of aversion towards tax evasion. Methodology. To empirically assess the proposed research model, we gathered data in Italy through a web-based survey and analyzed them using Partial Least Squares-Structural Equation Modeling. Results. Findings confirm the UTAUT2 model, except for price value, which is found to be insignificant. Government incentives and tax evasion aversion have a significant positive impact on the behavioral intention to adopt digital payments, whereas privacy concerns have a significant negative effect. Research limitations. The main limitation of this study concerns data gathering, as it was conducted using the Computer-Assisted Web Interviewing methodology, which targets consumers that are already familiar with digital instruments. Practical implications. The paper highlights the factors that both digital payment providers and public institutions may leverage to foster the adoption of digital payments by consumers. Originality of the paper. To the best of our knowledge, this study is unique as it examines the adoption of digital payments by Italian consumers, extending the framework to prepaid, credit, and debit cards, instead of considering mobile payments alone. [ABSTRACT FROM AUTHOR]

In the fintech world, where digital transactions and digital investments occur in a plethora of jurisdictions worldwide, Cyprus is pioneering new methods of conduct. This is due to a favourable corporate tax rate, the global impact of the COVID-19 pandemic, the support of fintech innovation, and reliable regulatory frameworks which the EU incentivises to develop new fintech companies. [ABSTRACT FROM AUTHOR]

This research aims to analyze consumer financial behavior using QRIS from Bank Indonesia. The method used is descriptive quantitative with secondary data from the Indonesian Payment Systems Association (ASPI) via the KATADATA website. Research findings show growth in the use of QRIS by 23.97 million traders in December 2022, but the average transaction volume and value per trader is still low. Evaluation of the efforts of payment service providers shows the potential to increase the involvement of registered QRIS merchants, especially in dealing with inactive merchants. This research contributes to understanding the factors that influence consumer financial behavior regarding QRIS and evaluating the effectiveness of PJP strategies. It is hoped that the implications of this research can support the formulation of more effective policies and strategies to increase QRIS adoption and strengthen the digital payments ecosystem in Indonesia. [ABSTRACT FROM AUTHOR]

The article analyses the impact of the russian war on financial inclusion in Ukraine. It discusses legislation changes related to consumer protection and financial stability that support the continuity of financial services. Efforts to support financial inclusion and financial sector resilience are highlighted, as well as the role of digital payments in measuring financial inclusion. It is found that the war has slowed but not destroyed progress in financial inclusion, given the moderate market growth after 2022. The article emphasizes the importance of adapting the financial sector to wartime conditions and offers a comprehensive view of Ukraine's financial reality during the war [ABSTRACT FROM AUTHOR]

Purpose/Research problem -- The paper's key purposes are twofold: first, to identify the most important determinants for using mobile payments in the initial phase of the COVID-19 pandemic when the rules and behaviour changed; second, to investigate whether and why the coronavirus pandemic increased the degree of digital payments usage. Design/Methodology/Approach -- The aim of the survey was to capture the 'fresh' effect of restrictions imposed by the government in Poland regarding digital payments. The research data were obtained in the CAWI survey after the pandemic started and before the end of the first wave to assess the result just for that period. Results -- The study proved that the first phase of the COVID-19 pandemic increased the degree of mobile payments usage due to the prevailing sense of uncertainty. The pre-pandemic preferences of buyers towards the cost, convenience, and risk have changed. In the initial phase of the pandemic, perceived personal security was extended and covered not only transaction security, but also health safety with benefits resulting from avoiding touching the banknotes and maintaining social distancing. This was identified as more important than perceived convenience and costs. Originality/Value -- The time of the analysis time was a kind of a 'research window', when the researchers and respondents were exposed to the first wave of the pandemic and did not have a foresight of the coming waves of virus transmission. The questions concerning the sum and quantity of spending were adjusted to the time of quasi-stability in the economy -- after the previous crisis and before the inflation level rose in the subsequent waves -- which was mainly the effect of the monetary policy response to lockdowns. [ABSTRACT FROM AUTHOR]

In present day Digital means of transactions has found to be inevitable as the connectivity among the common people have been effectively ensured by hassle free Internet Connections and Networks. As the trend goes in this form, it is necessary to enable to Payments service provider to look in to demands and expectations of the users. As the means of transactions have the ultimate economic value, Payments service providers have to assure safety and security without excuse, to the users. This paper tries to identify the factors that influence the customer to go for digital payments through a Sample Consumer Survey. It also identifies the perceptions of the Consumers (in Pondicherry) with respect to varied payment apps facilitating digital payments and highlights the possibility of accelerated growth. The influencers of probable accelerated growth are to be explored in the further study and those would certainly enable the players in digital finance to expand their Business Base. [ABSTRACT FROM AUTHOR]

The adoption of financial technology (fintech) has the potential to make banking and financial services more accessible and convenient for all, but there are significant barriers preventing the adoption of fintech by street vendors and hawkers in India. This study aims to identify and analyse the barriers to fintech adoption using interpretive structural modelling (ISM). The research identified nine key barriers to fintech adoption, including perceived risk, lack of trust, lack of perceived benefit, social influence, lack of awareness, cash culture, lack of literacy, perceived ease of use, and lack of financial literacy. The study utilizes ISM to develop a hierarchy of these barriers and their interrelationships. The findings suggest that to promote the adoption of fintech, it is essential to build trust and awareness of fintech services through education and out-reach programs. This research provides a comprehensive understanding of the barriers to fintech adoption among street vendors and hawkers in India and offers insights into how these barriers can be overcomed. The study contributes to the development of strategies that can help promote the adoption of fintech among marginalized populations and advance financial inclusion in India. [ABSTRACT FROM AUTHOR]

The adoption of financial technology (fintech) has the potential to make banking and financial services more accessible and convenient for all, but there are significant barriers preventing the adoption of fintech by street vendors and hawkers in India. This study aims to identify and analyse the barriers to fintech adoption using interpretive structural modelling (ISM). The research identified nine key barriers to fintech adoption, including perceived risk, lack of trust, lack of perceived benefit, social influence, lack of awareness, cash culture, lack of literacy, perceived ease of use, and lack of financial literacy. The study utilizes ISM to develop a hierarchy of these barriers and their interrelationships. The findings suggest that to promote the adoption of fintech, it is essential to build trust and awareness of fintech services through education and out-reach programs. This research provides a comprehensive understanding of the barriers to fintech adoption among street vendors and hawkers in India and offers insights into how these barriers can be overcomed. The study contributes to the development of strategies that can help promote the adoption of fintech among marginalized populations and advance financial inclusion in India.