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Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The article discusses the growing popularity of collaborations between virtual influencers as a visibility, exposure and engagement strategy for organizations. With the advantage of a certain control of the narrative over what they “say and do”, virtual influencers have been chosen as a way to transmit their brands’ values and key messages. However, it is always worth an ethical, critical and reflective look at the transparency of who these figures are. The basic methodology of the text is bibliographical research, but also exploratory and essayistic. The exploration exercise proposed here allowed us to construct hypotheses so that considerations could be made about the relationships between digital transformations and consumption, advantages and points of attention of collaborations between virtual and real influencers. [ABSTRACT FROM AUTHOR]

This article focuses on the state of digital transformation in Latin America journalism in post-pandemic, with an analysis that covers up to the year 2022. It begins with an introduction that contextualizes the pandemic and its impact on the industry, followed by a review of the theoretical framework that addresses digital transformation and its application to journalism. The methodology used for data collection and analysis is described, which includes both quantitative and qualitative data from a survey conducted by the Inter-American Press Association (IAPA) among its members in the region. The results of the study show the adoption of digital technologies by media in the region, as well as the digital transformation strategies employed. The study findings are discussed, reflecting on the implications for the practice and research of digital journalism in Latin America. This study highlights the strengths and weaknesses of the digital transformation of journalism in the region. [ABSTRACT FROM AUTHOR]

Copyright of Revista Foco (Interdisciplinary Studies Journal) is the property of Revista Foco and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Na área da tecnologia da informação, a demanda por entregas rápidas, de qualidade e fortemente monitoráveis é constantemente, pressionando empresas e profissionais a se superarem constantemente para acompanharem o mercado. Abordando a crescente relevância do paradigma low-code nas organizações contemporâneas em meio à busca pela eficiência na transformação digital, este artigo apresenta a metodologia de desenvolvimento low-code e suas principais plataformas, destaca as vantagens oferecidas pela abordagem, enfatizando a rápida entrega de aplicações por meio de uma interface visual intuitiva, permitindo que profissionais com diferentes níveis de habilidade participem do desenvolvimento de software. No entanto, o estudo também explora os desafios em optar por plataformas low-code, destacando preocupações relacionadas à segurança, escalabilidade e personalização. Ao analisar a literatura acadêmica, os dados e relatórios comerciais e as líderes de mercado no segmento de plataformas low-code, os autores identificam obstáculos comuns enfrentados no processo de integração de sistemas existentes e na gestão da complexidade crescente.

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Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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Copyright of Revista Espacios is the property of Talleres de Impresos Oma and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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Objetivo: Dado que as organizações estão cada vez mais suscetíveis à introdução ou alteração de tecnologias em suas operações, impactando atores e rotinas de diversas naturezas de trabalho, este estudo procurou identificar como uma organização tratou as conexões entre suas rotinas interdependentes ao idealizar uma nova configuração tecnológica. Método: A estratégia de investigação empregada foi o estudo de caso único, com triangulação de dados e análise temática. Principais resultados: Três temas emergiram como resultados desta investigação: i) o papel dos artefatos digitais entre rotinas interdependentes; ii) a ausência de visão holística sobre rotinas interdependentes; e iii) a ausência de identificação profissional com a nova configuração. Enquanto os artefatos digitais foram posicionados como mecanismos de conexão entre as rotinas, os dois últimos temas surgiram como fatores organizacionais de desconexão entre elas. Contribuições acadêmicas: este estudo avança na teoria da interdependência entre rotinas organizacionais, ao apresentar implicações para a caracterização de suas fronteiras. Além disso, embora a literatura aponte a relação entre artefatos e atores a partir de orientações deterministas ou voluntaristas, demonstra-se que os artefatos digitais podem assumir diversas orientações, ao serem concebidos para influenciar ações entre rotinas, levando em consideração aspectos sociomateriais. Contribuições práticas: em intervenções tecnológicas, é importante que gestores e suas equipes interventoras compreendam tanto o estado atual das rotinas impactadas, quanto a percepção dos atores sobre a nova configuração, a fim de identificar possíveis cenários inadequados de execução das rotinas e intercorrências indesejadas.

Objetivo(s): A Transformação Digital (TD) tem desencadeado mudanças profundas em diversos setores da sociedade, afetando não apenas a maneira como as organizações operam, mas também como conduzem e percebem as transações econômicas. Assim, utilizando-se da Teoria dos Custos de Transação (TCT) desenvolvida por Williamson (1985) a partir dos conceitos da proposta seminal de Coase (1937), este estudo buscou identificar qual a interferência da eficiência motivada pela Transformação Digital na Teoria dos Custos de Transação. Método(s): Trata-se de uma revisão sistemática de literatura, a partir da base Web of Science utilizando-se da técnica de análise de conteúdo através do protocolo PRISMA. Discussão: Este trabalho reconhece que, na era digital, com tecnologias emergentes e a infindável capacidade de processar grandes volumes de informações, há uma oportunidade significativa de investigar a intersecção da TD com os fundamentos tradicionais da TCT. Nesse processo, identificou-se que o impacto da transformação digital na eficiência operacional dentro do contexto da TCT é relevante, com implicações que vão além da mera economia de custos e alcançam a redefinição de modelos de negócios e estratégias organizacionais. No entanto, é fundamental salientar que a jornada de TD não está isenta de desafios. Ademais, aspectos como barreiras culturais, resistência à mudança e a necessidade imperativa de capacitação e formação contínua são elementos que podem impedir organizações de colher plenamente as vantagens da transformação.

The research aims to analyze the contribution of corporate education to the digital transformation process based on a qualitative case study in a service company in the management software segment. The main results show the mapping of EC contributions to DT. Regarding managerial contributions, opportunities for improvements for the company stand out, such as: inclusion of impact indicators and measurement of results of actions promoted by the company's CE to contribute more efficiently to the DT process; and the use of gamification in qualification courses, transforming them into dynamic materials to disseminate DT concepts. [ABSTRACT FROM AUTHOR]

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Exacta is the property of Exacta - Engenharia de Producao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Knowing the characteristics of digital maturity models is fundamental to achieving an effective evaluation of organisations regarding the use of digital technologies. To this end, this article analyses, through a systematic literature review, the approaches used by digital maturity models. 40 models were analysed, and it was noted that the characteristic "dimensions", responsible for the structuring of the models, varies little or not at all according to the domain of application, hindering flexibility in the use of the models and making a more realistic organisational assessment impossible. Thus, a grouping of the dimensions was prepared, favouring a future investigation toward the development of a collaborative methodology able to better define and prioritise the dimensions according to the organisational domain, thereby providing greater effectiveness in the preparation and application of a digital maturity model, as well as allowing a better vision of the progress of digital transformation. [ABSTRACT FROM AUTHOR]

Purpose: This article aims to identify the benefits and difficulties managers perceive regarding implementing digital transformation (DT) in hospital bed management. Originality/value: The article contributes to academia by analyzing a relevant topic, DT of health, that is scarcely explored in the multifactorial perspective of its technological, organizational, and social elements. No similar study was identified with application in a large private hospital located in a developing country. By analyzing managerial perceptions about implementing DT applied to hospital bed management, the study allows a better understanding and potential strengthening of this DT process by the professionals involved, which can contribute to expanding access to hospital care. Design/methodology/approach: A single case study was carried out to investigate the implementation of DT for managing hospital beds in a private general hospital in São Paulo, Brazil. We interviewed 19 managers responsible for hospital bed management. The interviews were analyzed using two methods: content analysis and data mining, and they were classified according to their technological, organizational, and social elements (Reis et al., 2018). Findings: DT's most cited potential benefits were efficiency gains, realtime information, and employee and patient satisfaction. The main dificulties reported were systems integration, data availability in realtime, instituting new processes, and challenges related to organizational culture and the necessary changes. DT can positively impact bed flow management, but it is crucial to consider the technological, organizational, and social elements involved in its success. [ABSTRACT FROM AUTHOR]

Copyright of Amazonia Investiga is the property of PRIMMATE and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This document is a compilation of various sources that discuss the integration of Artificial Intelligence (AI) into business operations and its impact on various sectors. It explores the history and advancements of AI, provides case studies of successful AI implementations, and highlights the benefits of AI in improving efficiency and decision-making processes. The document also addresses challenges such as ethical considerations and biases in AI algorithms, and factors influencing the adoption of AI in businesses. It offers a wide range of perspectives and insights into the current state and future directions of AI. [Extracted from the article]

RESUMO: A transformação digital na educação foi fortemente impulsionada pela pandemia por covid-19 iniciada em 2020. Apesar deste evento ter gerado avanços para a adoção mais rápida de novas tecnologias, o fato é que muitos países e instituições já estavam dedicando esforços para promover esta transformação, por exemplo, com a adoção da educação híbrida. Cada região global possui características específicas que podem impactar a forma como esse processo ocorre. Nesse sentido, este estudo buscou identificar até que ponto estamos avançando na América Latina em termos de Transformação Digital e Educação Híbrida a partir da análise das publicações na base de dados Scopus. Para atingir esse objetivo foi realizada uma revisão sistemática da literatura na base de dados Scopus ao longo de um período de 15 anos, buscando assim identificar estudos anteriores à própria pandemia. A busca foi realizada sem a delimitação na América Latina e foram identificados 111 que foram submetidos à análise bibliométrica. Esta análise permitiu a identificação de apenas sete artigos que tinham o primeiro autor vinculado a uma instituição da região. Nenhum dos demais artigos, de outras regiões, pesquisou o contexto da América Latina. Esses sete artigos foram então considerados para a discussão da realidade da região. Verificou-se que o pequeno número de estudos sobre a região não permite uma compreensão efetiva de como esse processo está ocorrendo. Desta forma, identificou-se uma oportunidade para estudos futuros que abordem a realidade latino-americana.

Resumo Nos últimos anos, a BRK, uma das maiores empresas privadas de saneamento no Brasil, passou por um processo acelerado de transformação digital, priorizando a experiência do cliente. Diversos avanços foram obtidos, como a implementação do canal de WhatsApp, a consolidação das agências digitais Minha BRK e o lançamento de um novo formato de agência híbrida, integrando os ambientes físico e digital. No entanto, a organização enfrenta o dilema de como continuar investindo na transformação digital e consolidar a centralidade do cliente. O caso é escrito sob a perspectiva da gerente de relacionamento com clientes e traz uma discussão sobre como é possível colocar e manter o consumidor no centro das atenções num segmento de utilidades, no qual essa prática é atípica. Ele foi elaborado pensando em alunos de graduação e pós-graduação em cursos de gestão e marketing, para as disciplinas de marketing de serviços, experiência do consumidor ou gestão de vendas.

O texto aborda a importância de considerar as interações sociais e as relações de poder ao analisar a evolução das tecnologias e suas implicações sociotécnicas. Critica a mistificação da Inteligência Artificial promovida pelo marketing das grandes empresas e destaca a necessidade de compreender os sistemas algorítmicos e suas influências econômicas, políticas e ideológicas. Aponta a alienação técnica e o solucionismo como elementos que limitam a compreensão das tecnologias e propõe uma abordagem crítica e propositiva para construir outras tecnologias que atendam às necessidades e visões de mundo das sociedades.

Objective of the study: To clarify the critical success factors in the management of digital transformation projects in the Brazilian automotive sector, given the challenges and changes imposed by the digital economy and national economic crises. Methodology: A qualitative study with analysis of semi-structured interviews of 12 executives from four major vehicle manufacturers in Brazil by using MAXQDA software for qualitative data analysis. Originality/relevance: This study addresses a gap in academic research focused on critical success factors for digital transformation projects, particularly in the context of the Brazilian automotive industry (BAI), in order to provide significant insights for future research and contribute to the scientific knowledge base on digital transformation. Main results: Identification of common critical success factors in the management of digital transformation projects in the BAI and proposal of a model enabling its implementation in future projects for increasing their chances of success in the current competitive market. Theoretical/methodological contributions: This study contributes to the specialized literature by integrating theory and practice on digital transformation, highlighting the importance of factors such as leadership, strategy, and organizational innovation, and providing a practical model based on the results obtained for application to future initiatives. Contributions to society: This study suggests a model for digital transformation in the BAI which can enhance the company’s competitiveness and efficiency, while contributing to the economy’s and society's sustainability by fostering innovation and creating specialized jobs. [ABSTRACT FROM AUTHOR]

Dilemma - An immediate and evident dilemma is the choice between leveraging the company via a pipeline or a platform. Another important consideration, although less explicit, are the trade-offs between scalability, quality control, and limitation of liability on digital platforms. Educational Objective - After discussing this case, students are expected to: a) Understand the main business characteristics of pipeline and platform types; b) Understand the difference in scalability between pipelines and digital platforms; c) Understand the trade-off between scalability and quality control on digital platforms; d) Understand the trade-off between quality control and limitation of liability on digital platforms. Context - Thiego Paes, Head of Business Development at Wemobi, is examining possible strategies to expand the company’s operations, a Brazilian digital platform that connects passengers and bus companies. Main Theme - The scalability of digital platforms in the passenger road transport sector in Brazil. Audience - The case is recommended for undergraduate or graduate students in courses related to the field of management. Its application is suitable for courses in strategy, digital transformation, and innovation. Originality/Value - The case stands out for exploring concepts of digital platforms applied to the road passenger transport sector in Brazil. By focusing on the challenges faced by a Brazilian startup in this realm, the case offers unique value to enrich discussions related to digital transformation in this sector. [ABSTRACT FROM AUTHOR]

Purpose: The digital mindset can be defined as a set of individual behaviors related to the degree of adherence to digital transformations. After reviewing the literature on the subject, this research's objective was to answer the following question: "Is it possible to measure the digital mindset of employees through a scale designed for the context of Brazilian organizations?". Originality/value: The digitization of organizations has become the center of business transformation. However, one of the often-overlooked factors in the transition process is developed at the micro-organizational level. Collaborators vary in interest, knowledge, and ability to innovate. A measure to identify individual digital mindset profiles would be essential to guide the planning and development of a digital learning culture mindset. Still, such a tool was not yet found in the Brazilian literature. Design/methodology/approach: A multidimensional digital mindset construct was proposed based on the literature on cognitive structures and digital transformation mindset. Items were prepared to measure the degree of maturity of the construct, described through three digital profiles (open mind, transformer, and entrepreneur) and an analog profile. The scale was submitted to 574 professionals from Brazilian companies for exploratory factor analysis. Findings: The digital mindset scale showed signs of validity, confirming, in the present sample, the mindset dimensions related to the digital environment (Cronbach's alphas between 0.85 and 0.62). [ABSTRACT FROM AUTHOR]

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Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This article is a systematic literature review on the topic of digital transformation in public administration. It analyzes the impact of digital transformation on public administration and explores concepts such as digitization, digitalization, and digital transformation. The findings highlight the benefits of government digitalization, criteria for technology adoption, and the role of the COVID-19 pandemic in accelerating digital transformation. The study provides valuable insights for policymakers and public sector managers, offering practical implications for the successful implementation of digital technologies and emphasizing the potential for digital governance to enhance citizen engagement and participation. The article contributes to the existing body of knowledge on digitalization in the public sector and identifies gaps in current research for future investigation. [Extracted from the article]

The article titled "Digital Transformation and its Impact in Egypt: A Comprehensive Literature Review" provides a thorough examination of the correlation between digitalization and economic growth, with a focus on Egypt. It emphasizes the importance of digital transformation in stimulating economic growth and creating job opportunities. The article discusses various factors that contribute to digital transformation and highlights the need for governments to continue working on strategies and measures to ensure its sustainability. It also discusses the impact of digitalization on the labor market and the need for individuals to update their skills to adapt to the digital age. The article concludes with recommendations for the government to ensure sustainable and adaptable strategies for digital transformation. [Extracted from the article]

Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)