107 results on '"Rovai, Serena"'
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2. Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views
3. Examining user-generated content, service failure recovery and customer–brand relationships: an exploration through commitment-trust theory
4. Dynamics of user-generated content and service failure recovery: evidence from millennials
5. Case Study Cucinelli
6. Made in Italy and the Luxury Market
7. Consumers' Committment to Brand Recognition
8. Place Heritage and Corporate Heritage as Levers for Sustainability
9. Introduction
10. Luxury Fashion in the Chinese Marketplace and the New Online Channels: An Emerging Perspective
11. Linking place brands and regional innovation: sustainable business strategies leveraging heritage.
12. Luxury Branding and Digitalisation: The Case of European Brands in China
13. Digital Innovation and Its Key Role in Chinese Luxury Consumption
14. 'Chineseness' in Luxury: Future Challenges and Perspectives
15. The Identity of International Luxury Brands
16. Conclusion
17. Chinese Luxury Brands: The New Creative Phase and Identity in the Local Market
18. Luxury Tourism: The New Shopping Perspective
19. The Chinese Luxury Client: Current Profile and New Attitudes
20. The Impact of Geographical Expansion and New Urban Dynamics on Client Segmentation
21. The Chinese Aesthetic and the New Creative Movement from East to West
22. One-, Two-, and Multiple-Segment Chinese Luxury Clients and the Rise of the Middle Class
23. Chinese Institutional and Legal Barriers to the Development of a Luxury Industry
24. Introduction
25. The Impact of Cultural Values and Habits on the Luxury Market
26. The Birth of Luxury in China and Trends since Imperial Times
27. Sustainability, Climate Change and Circular Economy: RESPONSIBLE LUXURY HOSPITALITY: CAN EFFECTIVE COMMUNICATION INCREASE CUSTOMER CREDIBILITY IN BRAND SUSTAINABILITY?
28. The Local Embeddedness of Foreign Campuses: The Case of Tongji University in Florence
29. Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views
30. Linking place brands and regional innovation: sustainable business strategies leveraging heritage
31. Examining user-generated content, service failure recovery and customer–brand relationships: an exploration through commitment-trust theory
32. The Evolution of Luxury Consumption in China
33. Place Heritage and Corporate Heritage as Levers for Sustainability: The Ferragamo Case
34. Sustainability Through the “Nested” Luxury Retail Experience
35. Luxury Branding and Digitalisation: The Case of European Brands in China
36. Managing Creativity in the Age Of Data-Driven Marketing Communication
37. Education and human resources management in high‐tech organisations in China
38. Recruiting high‐tech managerial talents in China: an institutional perspective
39. Luxury the Chinese Way
40. AI in the Luxury In-Store Atmospherics.
41. Exploring customers' responses to online service failure and recovery strategies during Covid‐19 pandemic: An actor–network theory perspective
42. Managing for Creativity in the Age of Data-Driven Marketing Communication: An Empirical Study on the Distribution and Valuation of Creativity in Agencies.
43. Determinants of customers' responses to online service failure and recovery strategies during Covid-19 pandemic: the difficulties of transition.
44. Patterns of policy learning in the RIS3 processes of less developed regions
45. User-generated content, service failure and recovery strategies in the fashion industry: the need for a hybrid approach.
46. Patterns of policy learning in the RIS3 processes of less developed regions.
47. Digitalisation, luxury fashion and “Chineseness”: The influence of the Chinese context for luxury brands and the online luxury consumers experience
48. HRM practices in foreign MNCs operating in the PRC: a new hybrid form?
49. Digital and Social Media Marketing: An exploration into user-generated content, service failure recovery and customer-brand relationships: a commitment-trust theory perspective.
50. Chinese Outbound Shopping Tourism: A Market-Driven Approach for the Luxury and Fashion Industry
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