Back to Search
Start Over
Determinants of customers' responses to online service failure and recovery strategies during Covid-19 pandemic: the difficulties of transition.
- Source :
- AMA Winter Academic Conference Proceedings; 2022, Vol. 33, p540-544, 5p
- Publication Year :
- 2022
- Subjects :
- COVID-19 pandemic
ONLINE information services
CONSUMER behavior
Subjects
Details
- Language :
- English
- ISSN :
- 10540806
- Volume :
- 33
- Database :
- Complementary Index
- Journal :
- AMA Winter Academic Conference Proceedings
- Publication Type :
- Conference
- Accession number :
- 169717182