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Burnout is a phenomenon that has received considerable research attention in the past 50 years. As such, there is advanced knowledge on its prevalence, conceptualization, predictors, and outcomes. Although the literature has advanced, research on burnout is still topical. Burnout originated in the seventies but remains a contemporary problem because of persistent environmental stressors and challenges for employees and organizations as a whole. The current special section aims to stimulate knowledge on unresolved issues by bringing together contributions related to 1) the role of cognition in burnout research, 2) the development of burnout over time, 3) contextual antecedents of burnout, and 4) the prevention of and recovery from burnout. It is our hope that we will see more high-quality research and evidence-based practice related to burnout.

Abstract. Procrastination at work has been examined relatively scarcely, partly due to the lack of a globally validated and context-specific workplace procrastination scale. This study investigates the psychometric characteristics of the Procrastination at Work Scale (PAWS) among 1,028 office employees from seven countries, namely, Croatia, the Czech Republic, Finland, Slovenia, Turkey, Ukraine, and the United Kingdom. Specifically, it was aimed to test the measurement invariance of the PAWS and explore its discriminant validity by examining its relationships with work engagement and performance. Multi-group confirmatory factor analysis shows that the basic factor structure and item loadings of the PAWS are invariant across countries. Furthermore, the two subdimensions of procrastination at work exhibited different patterns of relationships with work engagement and performance. Whereas soldiering was negatively related to work engagement and task performance, cyberslacking was unrelated to engagement and performance. These results indicate further validity evidence for the PAWS and the psychometric characteristics show invariance across various countries/languages. Moreover, workplace procrastination, especially soldiering, is a problematic behavior that shows negative links with work engagement and performance.

Background and objectives: Many job stress models assume that all workers experience a particular job demand in the same way–an assumption that may or may not be warranted and that has rarely been tested. Building on appraisal theory, we explore (a) how individuals appraise particular job demands (i.e., as a challenge or as a hindrance) and (b) how these appraisals affect the relationship between job demands and engagement/burnout. Design and Methods: A multi-occupation cross-sectional study was conducted among 527 Chinese workers (321 females, 60.9%; Mage = 32.74, SD = 6.70). The data were analyzed using hierarchical multiple regression analysis. Results: We found that the appraisal of job demands (time urgency, role conflict, and emotional demands) as a challenge moderated the associations between these demands and burnout/engagement. Generally, the results indicate that the presence of high job demands was associated with negative outcomes. However, these detrimental effects were weaker if workers appraised these characteristics as being high-challenge. Conclusions: This study extends research on job demands within the challenge–hindrance framework by focusing on the moderating effects of appraisals. Given the important role of appraisal, we conclude that researchers should include appraisal more systematically in their theorizing and research on the effects of job demands on well-being.

Although the concept of employee sustainable performance has received considerable attention in the practitioner literature, academic research still lacks a clear conceptualization and empirical operationalization of this concept. Defining employee sustainable performance as a regulatory process in which an individual worker enduringly and efficiently achieves particular desired work goals while maintaining a satisfactory level of well-being, this paper describes a corresponding instrument called E-SuPer, and examines its psychometric properties. The E-SuPer instrument was tested and cross-validated using two cross-sectional survey studies (n = 153 and n = 160), focusing on factorial validity, internal consistency, and discriminant and concurrent validity. Psychometric findings across the two samples revealed that the E-SuPer instrument consists of one general factor of ten items with good internal consistency. Discriminant validity and concurrent validity with other relevant constructs (task performance, counterproductive work behavior, and employee vitality) were also confirmed, showing promising results. Finally, theoretical and practical implications, as well as suggestions for future research, are outlined.

Technologische vernieuwingen volgen elkaar in snel tempo op met als gevolg dat werknemers steeds vaker te maken hebben met veranderingen in hun werkzaamheden. Omwille van het waarborgen van een stimulerende en gezonde werkomgeving is het van belang meer inzicht te krijgen in de manier waarop technologische vernieuwingen invloed hebben op de kwaliteit van werk en het welzijn van werknemers. Door middel van een systematisch literatuuronderzoek naar gepubliceerde studies van de afgelopen 15 jaar werden na grondige evaluatie 14 artikelen geselecteerd voor verdere analyse. De meeste studies laten zien dat na de invoering van een nieuwe technologie de taakeisen toenemen. De relatie met hulpbronnen en het verband tussen de veranderde werkkenmerken en welzijn is echter minder eenduidig. Wel suggereren de resultaten dat gerichte training en self-efficacy een belangrijke rol spelen bij het waarborgen van een motiverende werkomgeving na de implementatie van een nieuw systeem. Het is van belang om in toekomstig onderzoek naar de impact van technologische vernieuwingen niet alleen de veranderingen in taakeisen te onderzoeken, maar ook systematisch de rol van hulpbronnen te bestuderen. We verwachten dat dit meer inzicht kan bieden in het verklaren van de gemengde bevindingen.

Organisaties implementeren technologische innovaties doorgaans met als doel de efficiëntie van aangeboden diensten en werkprocessen te verbeteren en optimaliseren. Toch blijkt dat een technologische transitie lang niet altijd tot het beoogde resultaat leidt en zelfs kan resulteren in slechtere prestaties en een verminderd welzijn van werknemers. Dit wordt ook wel de technologie-paradox genoemd. In deze uitgebreide bewerking van mijn oratie staat de vraag centraal hoe werknemers duurzaam kunnen blijven presteren onder de snel veranderende omstandigheden op het gebied van digitalisering. Er worden vier factoren besproken die van belang zijn voor duurzame werkprestaties, juist óók in tijden van verdergaande digitalisering: (1) een goed ontwerp van de functie; (2) een gezonde balans tussen werk en privé; (3) aandacht voor diversiteit van het personeel; (4) mogelijkheden voor 'job crafting', d.w.z. het sleutelen aan de eigen functie zodat deze zo goed mogelijk aansluit bij de capaciteiten en interesses van de werknemer. Er wordt ingegaan op de vraag hoe digitalisering deze factoren beïnvloedt en er worden voorstellen gepresenteerd voor onderzoek naar de wijze waarop duurzame prestaties in tijden van digitalisering gewaarborgd kunnen worden, zodat we de technologie-paradox kunnen reduceren en de potenties van technologie kunnen optimaliseren.

Job crafting refers to the proactive actions employees take to redesign their jobs in order to get a better fit with their competencies, expectations, and wishes. So far, little is known about job crafting's underlying mechanisms. In this study, we examine how two different states of affective well-being (workaholism and work engagement) relate to job crafting 3 months later and how these well-being states steer different self-management behaviours, which ultimately lead to job crafting. Structural equation modelling on a heterogeneous sample (N = 287) revealed that work engagement and workaholism both relate to expansive job crafting through different self-management strategies. Work engagement relates to challenge and resource seeking via self-goal setting and self-observation strategies, whereas workaholism associates with challenge and resource seeking only through self-goal setting. In addition, the results show a strong relationship between workaholism and self-punishment. Altogether, the findings suggest that self-management strategies can function as an explanatory mechanism for different job crafting behaviours.

Although the challenge-hindrance stressor model (CHSM) proposes that work stressors can be clearly divided into challenge and hindrance stressors, there has been mixed support for the model and som...

Vitality at work is an important factor for organizations to build a healthier, more engaged, sustainable, and productive workforce. The organizational and societal relevance of vitality at work is high, particularly with regard to an aging and more diverse workforce. This Special Issue focusses on what might be called sustainable performance at work: Maximizing work performance as well as worker health and well-being through employee vitality. Currently, there are still many gaps of knowledge with regard to the relationship between employee vitality and sustainable performance at work. Examples of knowledge gaps are concerned with potential determinants of vitality at work for different occupational groups (such as older workers, ethnic minority workers, and handicapped workers), pathways linking vitality to sustainable performance, or health effects of interventions targeting employee vitality and/or sustainable performance at work. With this Special Issue, we hope to provide readers with solid new findings extending the current state of knowledge about employee vitality and sustainable work performance. Refereed/Peer-reviewed

An abundance of research shows the benefits of participation in volunteer work for individuals, employers and the society as a whole. However, relatively little is known about the precursors of volunteer work. In this study, we aim to fill this gap by investigating to what extent work-related well-being can function as a driver of volunteer work. Moreover, building on the Conservations of Resources Theory (Hobfoll, 1989, 2011), we propose that the relationship between work-related well-being (burnout and engagement) and volunteer work is mediated by the work–home interface (work–home enrichment and work–home conflict). This hypothesis was tested in a large Swiss sample (N = 1947). Consistent with our expectations, structural equation analyses revealed an indirect relationship between (i) work engagement and volunteer work via work–home enrichment and (ii) between burnout and volunteer work via work–home conflict. In conclusion, it seems that well-being at work indeed functions as a precursor for volunteer work because of the consequences it has for the work–family interface. Copyright © 2016 John Wiley & Sons, Ltd.

The present study aims to unravel the relationships between job demands and resources, occupational turnover intention, and occupational turnover. To do so, we tested a model wherein associations between nurses' age, tenure in profession and tenure with present employer (experience in the profession), job demands (emotional demands, work-home interference), and job resources (influence at work and opportunities for development) predicted occupational turnover intention, and, subsequently, occupational turnover. A longitudinal survey was conducted among a sample of 753 nurses working in European health care institutions (hospitals, nursing homes, and community/home care). The results supported the hypotheses that job demands are positively related with occupational turnover intention while job resources and experience in the nursing profession are negatively related with occupational turnover intention. We did not find evidence supporting the hypothesis that occupational turnover intention mediates the relationship between job demands and job resources on the one hand, and occupational turnover on the other hand. Experience in the nursing profession had a direct effect on occupational turnover, in addition to the direct effect of occupational turnover intention. The implications of our findings for understanding the process through which health care organizations can affect occupational turnover intention and actual exit behavior, are discussed.

Using multiwave survey data collected among 251 financial sales professionals, we tested whether involuntarily working more from home (teleworking) was related to higher time-based and strain-based work-tofamily conflict (WFC). Employees’ boundary management strategy (integration vs. segmentation) and work–family balance self-efficacy were considered as moderators of these relationships. Data were collected one month before, three months after, and 12 months after the implementation of a new cost-saving policy that eliminated employees’ access to office space in a centralized work location. The policy resulted in employees being forced to work more from home. A voluntary telework program had been in effect before the new policy, implying that working more from home as a result of the new policy was involuntary in nature. Results revealed that involuntarily working more from home was associated with higher strain-based WFC but not higher time-based WFC. However, moderator analyses revealed that the positive association between involuntarily working more from home and both types of WFC was significantly stronger among employees with weaker self-efficacy in balancing work and family. Boundary management strategy had no detectable moderating effect.

To investigate the long-term relationships between work engagement, workaholism, work-to-family enrichment, and work-to-family conflict (WFC).We used structural equation modeling and the three-wave 7-year follow-up data of 1580 Finnish dentists to test our hypotheses.Work engagement and work-to-family enrichment mutually predicted each other, and work engagement also negatively predicted WFC. Workaholism predicted WFC, but not vice versa. Work engagement and workaholism were unrelated over time.The results indicate that beyond its suggested benefits for organizations, work engagement may boost the positive interaction between work and family, whereas workaholism is likely to lead to WFC over time. It is valuable for organizations to distinguish work engagement from workaholism and to enhance the former while preventing the latter to have sustainably hardworking working employees with happy home lives.

Workaholism is commonly conceptualized as a compulsive inner drive to work excessively hard. This study investigates to what extent rigid personal beliefs-i.e., performance-based self-esteem (self-esteem that is contingent upon good performance) and an enough continuation rule (continuing with work until one feels one has done enough)-contribute to exhaustion through workaholism. To examine these potential antecedents and consequences of workaholism, data of a two-wave longitudinal survey study with a six-month time interval was used (n = 191). Results of structural equation modeling provided support for our hypotheses. Taken together, our findings show that rigid personal beliefs at T1 predicted primarily working compulsively at T2, and working compulsively at T1 influenced exhaustion at T2. Moreover, reciprocal relationships were found between applying the enough continuation rule and working compulsively, and between working compulsively and exhaustion. These results suggest partial mediation from cognitive antecedents (personal beliefs) through workaholism to exhaustion. In practical terms, the results indicate that cognitive antecedents may provide a good starting point for interventions for preventing exhaustion and workaholism. © 2014 Wiley Periodicals, Inc.

INTRODUCTION: This study examined the associations between work-related irrational cognitions and workaholism. For this purpose, a 16-item work-related irrational beliefs questionnaire (WIB-Q) was developed. METHODS: Employees (n = 913) completed an online survey that included, besides the irrational cognitions scale, measures of negative affect and workaholism. RESULTS: The results show that four factors could be distinguished, which represent irrational beliefs concerning (1) performance demands, (2) co-workers' approval (3) failure and (4) control. All scales showed good internal consistency. Furthermore, it was found that, after controlling for negative affect, performance demands were associated with workaholism, whereas the remaining types of irrationality were unrelated to workaholism. CONCLUSIONS: In other words, the findings suggest that interventions for workaholism should target irrational self-oriented performance demands and negative emotions. As Rational Emotive Behavior Therapy focuses on identifying and replacing irrational cognitions, it appears a useful intervention technique for the treatment of workaholics. ispartof: Journal of Occupational Rehabilitation vol:23 issue:3 pages:336-346 ispartof: location:Netherlands status: published

This daily diary study among 55 dyads of co-workers working within the same unit examined the crossover of expansive job crafting which, framed within the Job-Demands Resources Model, consists of two distinct behaviours: seeking challenges and seeking resources. We hypothesized that seeking resources and seeking challenges are transferred from one employee (actor) to the other (partner) on a daily basis and that there is more crossover of job crafting from actor to partner when the partner is high in empathy. Moreover, job crafting was expected to relate positively to daily adaptation to changes as measured both by self-reports and peer-reports. Multilevel analyses confirmed the crossover of seeking challenges and partly confirmed the crossover of seeking resources. Empathy of the partner acts as a moderator in this latter crossover process: there is more crossover of seeking resources from actor to partner when the partner is high in empathy. Moreover, day-level seeking resources and seeking challenges were both positively related to self-rated day-level adaptivity. Day-level seeking resources was also positively related to other-rated day-level adaptivity. These results imply that stimulating job crafting within organizations is valuable because it spreads around and can help in the adaptivity to changes.

Summary This study focused on daily job crafting and explored its contextual determinants and one motivational outcome (i.e., work engagement). Job crafting was conceptualized as “seeking resources, ”“ seeking challenges,” and “reducing demands.” Participants were 95 employees from several organizations who completed a 5-day diary survey. As hypothesized, we found a 3-factor structure for the job crafting instrument, both at the general and day levels. We hypothesized and found that the combination of high day-level work pressure and high day-level autonomy (active jobs) was associated with higher day-level seeking resources and lower day-level reducing demands. Furthermore, we found that day-level seeking challenges (but not resources) was positively associated with day-level work engagement, whereas day-level reducing demands was negatively associated with day-level work engagement. Findings suggest that job crafting is a daily employee behavior with implications for management practice and future research. Copyright © 2012 John Wiley & Sons, Ltd.

PurposeThis study aims at disentangling the different underlying motivations that drive workaholic and engaged employees to work excessively hard. The Mood as Input (MAI) model serves as an explanatory framework. The MAI model assumes that, dependent on the stop rule used, a different mood state may lead to persistence. When individuals evaluate whether they still enjoy an activity (an enjoyment stop rule), a positive mood would signal enjoyment, resulting in persistence. On the other hand, when individuals evaluate whether they have done enough (an enough stop rule), a negative mood would signal discontentment, which would also result in persistence.Design/methodology/approachA survey study (n=173) was conducted to test the applicability of the MAI model to the work context.FindingsIt was hypothesized and found that workaholism is positively related to negative mood and using an enough stop rule to determine when to stop working. In addition, this study showed that work engagement is related to positive mood. The findings did not support the expectation that work engagement is related to using an enjoyment stop rule to determine when to stop working. In conclusion, the results indicate that both mood and stop rules may be useful for explaining the difference in motivation to work persistently between workaholism and work engagement.Originality/valueThe paper advances the understanding of reasons to work hard which are related to work engagement and workaholism. Knowledge about the reasons why employees work hard can help professionals to prevent workaholism, thereby stimulating healthy and enduring careers.

In this study, we combined the Job Demands-Resources model and Conservation of Resources theory with work-family enrichment (WFE) literature, using the Resource-Gain―Development perspective in particular, in order to (I) investigate the motivating and wellness-promoting role of job and home resources in predicting enrichment in work and family leading to further positive outcomes, and (2) examine positive gain spirals between the study variables over time. More specifically, we investigated whether job resources predict work engagement through WFE, and similarly, whether home resources predict marital satisfaction through FWE. We also investigated the reciprocal effects between job and home resources, enrichment in both directions, and well-being in both domains. The study was based on a two-wave, 3-year, full panel design among Finnish dentists (N = 1,632). Results showed that job resources at TI predicted WFE at T2, and WFE and engagement reciprocally influenced each other over time. Home resources at TI, on the other hand, did not predict family-work enrichment (FEW) at T2; instead, FWE at TI influenced both home resources and marital satisfaction at T2. Moreover, we found reciprocal impacts ('gain spirals') between domain-specific resources (job/home resources) and domain-specific well-being (engagement/marital satisfaction) and between WFE and engagement, thus supporting the Conservation of Resources theory. The same results were found for both genders, suggesting that similar enrichment processes may take place among both women and men. Theoretically, this study suggests that adding the idea of positive feedback loops might benefit the models theorizing WFE.

The aim of the present study was to examine how job and home demands are related to psychological distress in a sample of Japanese working parents with preschool children (n=196). We expected that job and home demands are partially related to psychological distress through work-to-family conflict (WFC) and family-to-work conflict (FWC), respectively. Structural equation modeling showed that, as expected, home demands were partially related to psychological distress, both directly and indirectly through FWC. In contrast, job demands were only directly related to psychological distress. The differences between the roles of FWC and WFC are discussed using identity theory.

Today’s organizations are becoming more and more ethnically diverse. It is important to understand what constitutes the well-being of ethnic minority employees. This study explored the extent to which acculturation orientations (assimilation, integration, separation, and marginalization) were related to the well-being of 79 ethnic minority and 124 ethnic majority employees working in two different organizations. In line with predictions based on social identity theory and the acculturative stress paradigm, results showed that an integration orientation relates positively to work-related well-being, whereas a marginalization attitude relates negatively to well-being. Moreover, the relationship between acculturation orientations and work-related well-being is much stronger for ethnic minority employees than it is for ethnic majority employees. The findings underline the need to take cultural issues into account when studying well-being in culturally diverse organizations.

PurposeThe article's aim is to introduce the papers contained in this special issue of the Journal of Managerial Psychology.Design/methodology/approachSpecifically the present article starts by discussing the meaning of the factor age and by considering who is actually termed an older worker. Next, the consequences of cognitive, physical and mental changes during the aging process for work and organizations are being discussed. Before presenting a general introduction to the research contributions that are included in this special issue, a plea is made for a more positive approach to older employees. The article presents a literature review, a discussion of the main topics and suggestions for future pathways for research and HRM.FindingsIt is indisputable that some cognitive, physical and mental changes take place while people grow older. However, what is less certain is how these changes impede on employees' well‐being. Recently, scholars seem to agree that the picture is not as negative as one used to think.Research limitations/implicationsThe implications are: use different conceptualizations of age; focus on the process of aging instead of on age as a factor; shift the focus from managing threats to creating opportunities.Practical implicationsIt is in both employers' and employees' interest to make the best use of employees of all ages and to manage employees in accordance with individual attributes and capacities rather than by making assumptions based on age.Originality/valueThe article frames the issues and sets the stage for a more positive approach towards older workers.

In the present study, we examine crossover - the transmission of stress and strain from one spouse to another - in a sample of 78 information technology (IT) professionals and their working spouses. This research places crossover within the role theory framework via work-home interference (WHI) and home-work interference (HWI). The research design was cross-sectional and used self-report data. Results of hierarchical regression analysis indicated the following: (H1) For IT professionals, WHI was directly linked to work-related outcomes (i.e., burnout, health complaints); (H2) Crossover effects were found between the partner HWI and the exhaustion of the IT professional. For IT professionals, negative affectivity was significantly associated with exhaustion and cynicism, whereas for the spouse, negative affectivity was significantly associated with exhaustion and turnover intentions. The relevance of these findings to crossover research is discussed.

Utrecht UniversityThe aim of the present study was to make a clear distinction between workand home domains in the explanation of burnout. First, a 3-factor structureof job and home demands was hypothesized, consisting of quantitativedemands, emotional demands, and mental demands. Next, a model was testedthat delineates how demands in both life domains are related to occupationalburnout through work home interference (WHI) and home work interfer-ence (HWI). In doing so, the partial mediating role of WHI and HWI wasexamined. Consistent with hypotheses, empirical support was found for the3-factor structure of both job and home demands as well as for the partialmediating effects of both WHI and HWI. Job demands and home demandsappeared to have a direct and indirect effect (through WHI and HWI,respectively) on burnout.

This study among 115 US and 260 Dutch nurses and nurse assistants tested a theoretically derived model of specific relationships between work characteristics and two theoretically distinct outcomes (i.e., emotional exhaustion and job satisfaction). Furthermore, the mediating role of negative work–home interference (NWI) in this context was examined. It was hypothesized that emotional exhaustion is related to job demands (i.e., psychological and emotional demands), and that job satisfaction is primarily associated with job resources (i.e., job control). Workplace social support was proposed to relate to both outcomes. In addition, we expected NWI to partially mediate the hypothesized relationships. Finally, we expected this pattern to be similar across the two samples. Structural equation modeling (LISREL) indicated (1) that our postulated model largely fitted to the data in both samples (same pattern), and (2) that NWI partially mediated the relationship between psychological job demands and emotional exhaustion in the Dutch sample. It can be concluded that the results supported our proposed pattern of specific relationships and, to a lesser extent, the partial mediating role of NWI. Practical implications and methodological limitations were discussed.

Although the role of social support in promoting employees' health and well-being has been studied extensively, the evidence is inconsistent, sometimes even suggesting that social support might have negative effects. The authors examined some psychological processes that might explain such effects. On the basis of the threat-to-self-esteem model, the authors tested the hypothesis that receiving imposed support elicits negative reactions, which are moderated by someone's need for support. The authors distinguished 3 different reactions: (a) self-related, (b) interaction-related, and (c) physiological. The results of an experiment with 48 temporary administrative workers generally confirmed the hypothesis. Imposed support elicited negative reactions, except when there was an unsolvable problem, but even then the effect of imposed support was not positive but neutral.

Managers are increasingly concerned about managing the conflicts experienced in fulfilling the responsibilities of work and family. The problem of balancing these domains arises from work to home interference, which reflects a mutual incompatibility between the demands of the work role and the demands of the home life. The central idea underlying the theoretical model of this study, is that work and home demands lead to work strain and decreased feelings of engagement, while work and home resources lead to increased feelings of engagement and reduced burnout. Work to home interference mediates these relationships. An innovation of the present study was to assess both home demands and positive aspects of work to home interference. Data were collected from 69 newspaper managers. Results indicated that negative interference mediated between demands and outcomes, and positive interference mediated between resources and outcomes. This study highlights the importance of measuring positive concepts in terms of c...

This research examined burnout (i.e., emotional exhaustion, depersonalization, and lack of personal accomplishment) among 2 samples of Dutch teachers as a function of inequity and experienced job stress in 3 different exchange relationships (with students, colleagues, and the school). It was hypothesized that inequity would be linked to burnout through the stress resulting from this inequity. Analysis of a cross-sectional sample (N = 271) revealed that this was indeed the case. Findings were replicated longitudinally using an independent sample of 940 teachers. It is concluded that the often-reported effect of inequity on burnout can partly be interpreted in terms of elevated levels of job stress. Implications of the findings are discussed.

Recent studies by Söderfeldt et al. (1996) and de Jonge et al. (1999) have demonstrated that Karasek's operationalization of job demands in his well-known Job Demands-Control (JD-C) Model (Karasek, 1979), i.e. quantitative demands, cannot capture the complexities of working with patients or clients in health care work. In the current study on burnout among 816 Dutch oncology care providers, the "traditional" JD-C Model was extended by including two types of emotional job demands. Moreover, "susceptibility to emotional contagion" was included as a potential moderator of the relationship between emotional job demands and burnout. Emotional job demands significantly contributed to the prediction of burnout, after controlling for quantitative job demands and job control. In addition, care providers' susceptibility to emotional contagion moderated the relationship between "confrontation with death and dying" and burnout. Care providers high in susceptibility to emotional contagion were more "vulnerable" to the stress associated with high emotional demands than their counterparts.

Recent studies have demonstrated that Karasek’s operationalization of job demands in his well-known Job Demand-Control (JD-C) model (Karasek, 1979), i.e., quantitative demands, cannot capture the complexities of working with patients or clients in health care work. In the present study on burnout among 816 Dutch oncology care providers, the model was extended by including, apart from quantitative demands, emotional job demands and organizational job demands. Moreover, the study examined the potential moderating role of three different sources of social support (colleagues, supervisor, and family) on the relationship between job demands and burnout thereby predicting a specific match between the source of social support and the type of job demand. The results showed that particularly quantitative job demands and organizational job demands significantly contributed to the prediction of burnout. In addition, social support from the family moderated the relationship between quantitative demands and depersonalization, and social support from colleagues moderated the relationship between emotional demands and depersonalization.

This literature review presents an overview of occupational stress and burnout in correctional institutions, based on 43 investigations from 9 countries. First, the prevalence of various stress reactions among correctional officers (COs) is discussed: turnover and absenteeism rates, psychosomatic diseases, and levels of job dissatisfaction and burnout. Next, empirical evidence is summarized for the existence of 10 specific stressors in the CO's job. It appears that the most notable stressors for COs are role problems, work overload, demanding social contacts (with prisoners, colleagues, and supervisors), and poor social status. Finally, based on 21 articles, individual-oriented and organization-oriented approaches to reduce job stress and burnout among COs are discussed. It is concluded that particularly the latter (i.e., improving human resources management, professionalization of the CO's job, and improvement of the social work environment) seems to be a promising avenue for reducing job stress and burnout in correctional institutions.

Due to their excessive drive to work hard, workaholics may face difficulties with recovering from work. The present study examines the role of negative emotions in recovery from work among a selected group of workaholics and nonworkaholics. Data were collected among 118 employees who completed a survey and participated in a 5-day diary study. Based on Effort-Recovery theory, we expected and found that negative emotions at the end of the workday hamper employees' recovery during the evening. Interestingly, this effect was stronger for workaholics than for nonworkaholics. It was also found that workaholics spend more time on work-related activities during the evening than nonworkaholics when feeling negative emotions at the end of the workday. Finally, it was expected and found that a lack of recovery experiences during the evening influences negative and positive emotions the next morning. Together, these findings suggest that, especially for workaholics, negative emotions play a crucial role in recovery from work. This insight may contribute to the design of interventions that stimulate recovery from work for workaholics. © 2013 Copyright Taylor and Francis Group, LLC. ispartof: European Journal of Work and Organizational Psychology vol:22 issue:4 pages:476-489 status: published

Contains fulltext : 27946.pdf (Publisher’s version ) (Open Access) A daily event-recording method, referred to as the Daily Interaction Record in Organizations (DIRO) was employed for assessing the influence of three types of social interaction on negative affect at work. For this purpose, 38 correctional officers (COs) completed forms, for a l-week period, that described their social interactions and stressful events at work. Moreover, the forms measured the negative feelings of COs both at the beginning and at the end of the workday. The results showed that each type of social interaction had a different effect on negative affect at the end of the day. Instrumental support showed an adverse effect on negative affect because this type of support appeared to induce feelings of inferiority, which in turn led to negative affect. Rewarding companionship appeared to have a positive effect, whereas intimate support showed no effect at all on negative affect. It is concluded that a micro-analytic approach offers interesting possibilities for fine-grained analyses of daily occurring social interactions and psychological mechanisms involved in social support as related to negative affect.

PurposeDrawing from the job characteristics model and the job demands‐resources model, this study aims to examine the associations of resources (i.e. feedback, autonomy, and variety) with intrinsic and extrinsic motivation, and employability.Design/methodology/approachHypotheses were tested using structural equation modeling on data from 611 employees of a Dutch municipality.FindingsConsistent with the hypotheses, the authors' results indicated that resources are related to both intrinsic and extrinsic motivation and that the association between resources and employability was mediated by extrinsic motivation but not by intrinsic motivation.Research limitations/implicationsThe authors use a one‐dimensional measure of perceived employability and do not make a distinction between internal and external employability and other dimensions of employability. The authors feel that distinguishing between internal employability and external employability will contribute to understanding if internal and external opportunities relate differently to perceptions of employability with the same organization and with a different organization.Originality/valueJob resources are important for improvement of both intrinsic and extrinsic motivation, but the route from job resources to employability is via extrinsic job opportunities and not via intrinsic job opportunities. That is, the perception of performance outcome goals by employees is important for the association between job resources and employability. The paper shows that, without denying the value of intrinsic motivation, it is important for management to emphasize the instrumental value of resources embedded in the job itself that have implications for employability and career advancement.

Work–family conflict and enrichment are experiences that occur daily and have substantial consequences for employees, their families, and the organizations that employ them. The aim of the current review is to make a link between life and career stage, work and family conditions, and the work–family interface. The basic proposition is that life stages partly determine career development, and consequently the specific working conditions (job demands and job resources) and family conditions (family demands and family resources) that individuals are exposed to. As a result, the specific demands and resources in the work and family domains determine to what extent individuals experience that work and family are conflicting or enriching life domains. In this review we suggest that individuals in early adulthood will experience high inter-role conflict and low facilitation due to high demands and low resources in both life domains, while individuals in late adulthood will experience the opposite pattern; that is, low conflict and high facilitation due to low demands and high resources in both domains. Individuals in middle adulthood will experience high work–family conflict but also high family–work facilitation due to the presence of high job demands and resources in both life domains. Integrating life and career stage perspectives and the experience of work–family interface is of notable practical utility because it provides a mechanism to make more informed decisions about the relative need for and corresponding benefits of work–family programs.

After outlining a taxonomy of perspectives on social support, the literature on the direct and buffer effects of social support with respect to occupational stress is reviewed. It is noted that negative direct and buffer effects of support are frequently observed. Methodological and theoretical explanations for these contradictory findings are presented. It is argued that a different methodological approach is needed to examine such explanations. Three studies–among police officers, secretaries, and correctional officers–are briefly described in which the Daily Interaction Record in Organizations (DIRO) was used. With this event-contingent recording method, social interactions and stressful events are assessed over a period of 5 days, allowing the detailed examination of the processes involved in supportive interactions, and of the effects of such processes.

Workaholism Workaholism Work addiction or workaholism is defined as the uncontrollable need to work excessively hard. Based on this definition, the DUWAS (Dutch Workaholism Scale) is introduced, a brief two-dimensional self-report instrument that includes two correlated subscales of five items each: Working Excessively (WE) and Working Compulsively (WC). Using a national Dutch database (n = 11.060) cut-off scores were computed that allow a classification of levels of workaholism. Analyses (n = 1.166) reveal that particularly the combination of high scores on both WE and CW is unfavorable. It is concluded that the DUWAS is a reliable and valid inventory that can, for instance, be used as a screening tool to identify workaholic employees.

Although the relationship between job characteristics, work–home interference (WHI) and work-related well-being has been researched in Western societies, this relationship has not often been tested in non-Western societies such as South Africa and among low-wage non-professional workers, like construction workers. The aim of this study was to test the mediating effect of negative and positive WHI in the relationship between job characteristics (job demands and job resources) and work-related well-being (burnout and work engagement) in a sample of 528 employees in the construction industry in South Africa. Structural equation modelling showed that, as expected, job demands and job resources were partially related to burnout, both directly and indirectly through negative WHI. Similarly, job resources were partially related to work engagement, both directly and indirectly, through positive WHI. It can be concluded that these results extend previous research by showing that the relationships between job characteristics, WHI and well-being hold true for low-wage workers in a non-Western society. Copyright © 2011 John Wiley & Sons, Ltd.

A study on the relationship between employability and the retirement intentions of older workers A study on the relationship between employability and the retirement intentions of older workers Gedrag & Organisatie, volume 24, November 2011, nr. 4, pp. 374-391.Very recently, it has been decided that the retirement age in the Netherlands will increase to 66 in 2020. Therefore, it is more and more important to understand what motivates older employees to work until their pension age (as opposed to quitting the workforce prematurely). In this study, among 151 Dutch employees of 45 years and older, the central aim was to examine the relationships between workers’ employability perceptions and their intention to work until their retirement age. Additionally, we have investigated to what extent ‘the learning value of the job’, ‘participation in training and education’, and ‘career management’ relate to workers’ employability perceptions. Results of Structural Equation Modelling showed that employability is a significant predictor of the intention to work until retirement age. Moreover, our results indicated that ‘learning value of the job’ and ‘participation in training and education in adjacent area’s’ are important antecedents of one’s employability. The main conclusion of this study is that the higher older employees’ perceptions regarding their own employability, the stronger their intention to work until the official pension age will be. Moreover, a solid learning value of the job as well as possibilities for training in adjacent areas will contribute positively to the employability perceptions of older employees.

PurposeThe paper's aim is to introduce the interactive acculturation model (IAM) of Bourhiset al.to predict how disconcordance in acculturation orientations between host community and immigrant workers relates to the quality of intergroup work‐relations.Design/methodology/approachThe sample consisted of 141 host community (Dutch) and 41 non‐western immigrant workers of a postal service company who filled out a questionnaire. Methods of analyses include analysis of variance and multiple regression.FindingsIn line with the IAM, results showed that a higher disconcordance in preferred acculturation orientations between host community and immigrant workers related to a poorer quality of intergroup work‐relations. However, intergroup contact moderated this relationship differently for host community and immigrant workers.Research limitations/implicationsData are cross‐sectional and collected in one organization. Future studies should replicate the findings to other organizational contexts, cultural groups, and collect longitudinal data to determine causal effects.Practical implicationsOrganizations should monitor disconcordance in acculturation orientations amongst host community and immigrant workers. A multicultural culture in organizations may reduce disconcordance in acculturation orientations between host community and immigrant workers.Originality/valueThe paper helps to explain the mixed findings in cultural diversity research so far, by demonstrating that disconcordance in acculturation orientations relates negatively to intergroup work‐relations in a multicultural workplace.

A positive approach to work and health: an introduction to the theme A positive approach to work and health: an introduction to the theme I. Houkes, P. Verdonk & M. Peeters, Gedrag & Organisatie, volume 22, November 2009, nr. 4, pp. 309-315. The guest editors introduce the theme of this special issue on 'a positive approach on work and health' and briefly describe the various contributions to this issue.

PurposeThe purpose of this paper is to examine whether work‐family (WF) interference functions as an explaining mechanism in the link between work‐family culture and well‐being, hereby distinguishing between a negative and a positive process. The negative, energy depleting process initiates from a hindrance work‐family culture and ends up to burnout through the experience of work‐family conflict. The positive, motivation generating process initiates from a supportive work‐family culture and ends up to work engagement through work‐family enrichment.Design/methodology/approachThe paper employs a quantitative study among employees from three different organizations (n=516).FindingsWork‐family conflict fully mediates the relationship between a hindrance WF‐culture and the exhaustion dimension of burnout and partially mediates the relationship between a hindrance WF‐culture and the cynicism dimension of burnout. With regard to the mediational role of work‐family enrichment the results also confirm the paper's hypothesis. Work‐family enrichment partially mediates the relationship between a supportive WF‐culture and work engagement. Interestingly, analyses of some alternative mediational paths reveal some additional findings. Specifically, a supportive work‐family culture relates to work engagement through the perception of less work‐family conflict. Moreover, a supportive culture is also related to less feelings of burnout through work‐family enrichment.Originality/valueThe study shows that it pays off to invest in a supportive work‐family culture because such a culture contributes to work engagement and in the same time helps to prevent burnout.

Het brede thema arbeid en gezondheid staat al lange tijd in het middelpunt van de belangstelling. In de afgelopen decennia heeft echter een verschuiving plaatsgevonden in het denken over arbeid en gezondheid, namelijk van een negatieve insteek – het voorkómen van ongezondheid – naar een meer positieve benadering of psychologie: het bevorderen van de gezondheid en employability van werknemers. Deze verschuiving is op verschillende niveaus zichtbaar. In de eerste plaats op overheidsniveau; in Nederland hebben de relatief hoge verzuimcijfers alsmede de relatief grote instroom in de arbeidsongeschiktheidsregelingen geleid tot een debat over nieuwe wet- en regelgeving, over de noodzaak tot het nemen van verantwoordelijkheid door werkgever en werknemer, maar ook over de privatisering van de bedrijfsgeneeskunde (preventie) en reïntegratie. In de WIA wordt bijvoorbeeld gesteld dat werknemers moeten werken naar vermogen, ook als ze een gezondheidsbeperking hebben. Dit leidt ertoe dat steeds meer gedeeltelijk arbeidsongeschikten – en dus werknemers met gezondheidsproblemen – na een verzuimperiode weer aan het werk moeten. Inmiddels lijkt er dus consensus te bestaan over de benodigde aanpak: een activerende benadering van zieke werknemers in combinatie met een regeling voor volledig arbeidsongeschikten. Ook in België is er steeds meer aandacht voor het activeren van de potentiële beroepsbevolking, en meer in het bijzonder het bevorderen van de inzetbaarheid van mensen met een arbeidshandicap. Reïntegratie van werknemers met een arbeidshandicap en hieraan gekoppeld een duidelijk uitgewerkt beleid komen in België nog weinig voor, terwijl ook hier veel werknemers kampen met een arbeidshandicap (18%). Deze situatie is het gevolg van onder meer complexe en heterogene wetgeving en de focus op individuele trajectbegeleiding. In België heeft men bijvoorbeeld te maken met regionale en federale regelingen, en is de van toepassing zijnde wet- en regelgeving afhankelijk van de aard van de ziekte of arbeidsongeschiktheid; er wordt bijvoorbeeld onderscheid gemaakt tussen ziekte en privé-ongevallen, beroepsziekten en arbeidsongevallen. Toch heeft de Belgische overheid de laatste jaren enkele wettelijke kaders gecreëerd om de vlotte reïntegratie van personen met een arbeidshandicap te bevorderen.

Background Most studies of counterproductive work behavior (CWB) are criticized for overreliance on single-source self-reports. This study attempts to triangulate on behaviors and perceptions of the work environment by linking job incumbent self-report with coworker report of the job incumbent's behaviors. Theoretical framework is the Demand-Induced Strain Compensation (DISC) Model, which proposes in general that specific job resources should match specific job demands to reduce deviant behavioral outcomes such as CWB. Objectives To test the extent to which job incumbent self-report and coworker report of CWB in health care work converge, and the extent to which job incumbent-reported work-related antecedents (i.e., job demands and job resources) similarly predict both self-reported and coworker-reported behaviors (in line with DISC theory). Design A cross-sectional survey with anonymous questionnaires was conducted, using data from two different sources (self-reports and coworker reports). Settings A large organization for residential elderly care in the Northern urban area in The Netherlands. Participants Self-report and coworker questionnaires were distributed to 123 health care workers, of which 73 people returned the self-report questionnaire (59% response rate). In addition, 66 out of 123 coworker questionnaires were returned (54% coworker response rate). In total 54 surveys of job incumbents and coworkers could be matched. Methods Next to descriptive statistics, t-test, and correlations, hierarchical regression analyses were conducted using SPSS 15.0 for Windows. Results Correlations and a t-test demonstrated significant convergence between job incumbent and coworker reports of CWB. Hierarchical regression analyses showed that both job incumbent and coworker data consistently demonstrated CWB to be related to its work-related antecedents. Specifically, findings showed that both physical and emotional job resources moderated the relation between physical job demands and CWB. Conclusions The current findings provide stronger evidence that (multi-source measured) CWB is associated with job demands and job resources than has been provided in the past. Moreover, the present study implies that DISC theory has the potential of making a profound contribution to our understanding of counterproductive working behaviors in health care work. Future longitudinal studies should investigate this kind of relations more intensely. Keywords: Job demands; Job resources; Job stress; DISC Model; Counterproductive work behavior; Residential elderly care

Background Research on emotional labour in health care work has not yet revealed under what conditions emotional job demands have an impact on employee health and well-being. There is a need for more theory to unveil the black box of emotional labour processes. Objectives To test the moderating role of matching (i.e. emotional) and non-matching (i.e. cognitive) job resources in the relation between emotional job demands and employee health/well-being (i.e. emotional exhaustion, employee creativity, and work motivation). Design A cross-sectional survey with anonymous questionnaires was conducted. Settings A large organization for residential elderly care with eight locations in an urban area in the Netherlands. Participants Questionnaires were distributed to 1259 health care workers, of which 826 people returned the questionnaire (66% response rate). Methods In addition to descriptive statistics, multivariate multiple regression analysis (LISREL 8.54) with cross-validation was conducted. Results Findings showed that emotional job resources moderated the relation between emotional job demands and health/well-being outcomes. Firstly, emotional job resources were able to moderate the relation between emotional job demands and emotional exhaustion. Secondly, both emotional job resources and, to a lesser extent, cognitive job resources were able to moderate the relation between emotional job demands and positive well-being outcomes (i.e. employee creativity and work motivation). Finally, cross-validation showed that parameter estimates did not vary across subsamples. Conclusions Job resources could compensate for resources lost through meeting the requirements of emotional job demands, thereby reducing stress-reactions and increasing well-being. Providing health care workers with more, preferably matching, job resources could make emotional job demands less stressful, and even stimulating and challenging. Future longitudinal studies should investigate the interplay of emotional job demands and (matching) job resources more profoundly.