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Marke und Mythos.Eine kulturphilosophische BetrachtungIn Marken treten die Sehnsüchte des modernen Menschen hervor. In Nike die Hoffnung darauf es zu schaffen, wenn man es nur einfach tut; in einem Mercedes das Streben nach Status und in einer Master-Card verdichtetet sich die Sehnsucht nach denjenigen Momenten, die man für Geld nicht kaufen kann (für die man aber doch welches braucht). Die Liste kann man noch sehr lange fortsetzen. Trotzdem diese Markenbotschaften in den verschiedensten Kulturen verstanden werden, fuhren sie in der kulturphilosophischen Debatte ein Schattendasein. Professionellen Denkern erscheinen Marken im harmlosesten Falle als banal und im schlimmsten Falle als Instrument in einem malignen Verblendungszusammenhang. Als Ausdruck des Kapitalismus allemal, dem man kritisch, und das heißt ablehnend gegenübersteht. In einer neutraleren Haltung wird die Beschäftigung mit Marken als Gegenstand von Betriebswirtschaft, Marketing und Design verstanden und damit außerhalb der eigenen Kompetenz angesiedelt.

This book explores how identity plays a pivotal role in tourism consumption. Almost all tourism-related consumption studies underestimate or refer inadequately to identity's relationship with tourism consumption. As identity phenomenon is considerably a new subject in the tourism literature, this book examines its relationship with the consumption theory. It is of interest to readers curious about how pre-, during, and post-consumption activities affect a person's identity and vice versa. This book contains an analysis of consumption theories and a summary of literature identifying the phenomenon's evolution through pre-modern, modern, and post-modern periods. In this context, this book aims to enlighten the interactions between identity construction and tourism consumption. The grounded theory, one of the qualitative research approaches, was applied to accomplish the relevant purpose, and in-depth interviews were recruited following the method approach stages to enable the researchers to gain new insights into the subject. By presenting the identity tended tourism consumption model, this book provides a set of profound contributions to the relevant literature and insight for practitioners/decision-makers and entrepreneurs. This book attempts to clarify the tourists'consumption process and understand how the interactions between identity construction and tourism consumption work. The qualitative methodology (grounded theory) allows in-depth analysis and insights of the participants of the study on their definitions of themselves as human beings and as tourists, decisions on their travel plans, their considerations, motivations to travel and destination preferences, interactions with others, vacation activities, evaluations on their travel experiences, et cetera. Therefore, this book appeals to readers of marketing, business operations, sociology, and economics.

This book contains the latest and most up-to-date research results from the fields of brands, labels and product, presented at the international colloquium COBLI 2021, held in Orleans, France. It covers a wide range of topics from the fields of economics, psychology, information technology and social sciences. In particular, the book deals with various areas of application such as consumer behavior in the omnichannel, the influence of the coronavirus pandemic on attitudes and customer behavior, franchising, origin labelling, transparency in the agri-food industry, tourism and the triptych of brand/label/product. The contributions are gathered under the following main topics: Consumer behavior and decisions, labeling strategy, brand market trends, branding of local brands, territorial impact on brand/label/product, theoretical and managerial research methods.

This book focuses on women in tourism in Muslim countries, specifically where a woman can be seen as a tourism consumer, or a woman producing tourism. This book discusses the role of women in the Muslim world and founds that socio-culturally Islam has a greater impact on women than men. The process of identity construction and the religious values of women have also been extensively researched. But little is known about the role of Muslim women in the tourism industry and this book addresses these themes in the Asian context. This book explores these ideas as defined key categories; Muslim women from Asia travelling to a non-Muslim country, non-Muslim women travelling to Asian Muslim countries, and Women working in the tourism field in Muslim countries. This book highlights Asian countries as holding a complex mixture of cultures and identities. As Muslim communities are central in many Asian countries the tourism experience is different mainly because of cultural norms and religion. Ultimately, this book examines whether and how these complexities enrich both women and tourism industry within Asian context.

Straßenbenutzungsgebühren haben sich als technisch realisierbarer und effektiver Lösungsansatz für Verkehrsprobleme herausgestellt. Eine wichtige Voraussetzung für eine erfolgreiche Einführung dieser preispolitischen Maßnahme ist deren ausreichend hohe Akzeptanz. Denise Kaniok prüft mittels wissenschaftlicher Untersuchungen, inwieweit eine unterschiedliche Darstellungsweise von Straßenbenutzungsgebühren beeinflussende Wirkung auf die Bewertung und die Nutzungsabsicht kostenpflichtiger Straßeninfrastruktur hat. Denn bei der Betrachtung menschlicher Entscheidungsmuster wird deutlich, dass allein durch die unterschiedliche Formulierung eines Sachverhaltes, dem sogenannten Framing, divergierende Entscheidungen hervorgerufen werden können. Die Ergebnisse deuten auf einen Einfluss der Informationsdarstellung auf menschliche Entscheidungen hin. Insbesondere bezüglich der Faktoren Zeit und Kosten zeigt sich eine hohe Sensitivität. Drohende Zeitverluste führen zu stärkeren Verhaltenseffekten als in Aussicht gestellte identische Zeitgewinne. Es wird eine stärkere Fokussierung auf den Deutungsrahmen empfohlen, sodass mittels gezielt eingesetzter Informationsdarstellung Verhaltens- und Einstellungsmuster im Sinne von nachhaltiger Mobilität hervorgerufen werden.

In dieser Open-Access-Publikation analysieren die Autoren die öffentliche Debatte um Chancen und Risiken von Big Data und diskutieren die konkreten Implikationen in verschiedenen Lebensbereichen. In einer repräsentativen Befragung vermessen sie das Wissen und die Einstellung der Bevölkerung zu Big Data. Im Ergebnis verhalten sich die Nutzer paradox, sorglos und besorgt zugleich. Gezeigt wird aber auch, an welchen Punkten die Bürger aufgeschlossen für einen neuen Umgang mit Big Data sind. Daten-Sharing, Open Data finden durchaus Akzeptanz, ebenso auch neue Muster für bestehende Branchen, jenseits der tradierten Vorstellungen.

This book offers an overview of haptic sensation and its influence on consumers'behaviour, especially in dual and mediated environments where products are accessible through an interface. After almost three decades, marketers have reached a critical understanding of the importance of consumers'senses to the processing of brands, products and advertising information. Since the development of the internet, however, there have been questions as to how markets and consumers can reach out to products in different environments. Recent advances in technologies allow sensations to render or stimulate physical sensations similar to the handling of the same product. These emerging possibilities question the way consumers are and will be able to feel a product according to the reality it relies on. The book begins by defining and discussing haptic consumption, before introducing the challenge of appealing to consumers'senses in the digital age and examininghow marketing managers have overcome this tangible barrier to date. The authors go on to further investigate the role of interfaces in rendering tactile sensations, with a particular focus on technological innovations. Finally, the book presents the authors'original research in the field and offers a prospective vision of consumption for the coming years.

Offering an original contribution to the field of luxury and fashion studies, this edited collection takes a philosophical perspective, addressing the idea that humans need luxury. From this framework it delves deep into two particular dimensions of luxury, emotions and society, and concludes with cases of brand building in order to illustrate the two dimensions at work. Comparative analysis between countries is brought together with an emphasis on China. Chapters address the ongoing growth in the market, as well as the significant changes in the sector brought about by fast international expansion and an increased focus on ethical supply and sustainability, making the book an insightful read for scholars of fashion business, luxury and branding.

This edited volume focuses on the latest developments in classification and data science and covers a wide range of topics in the context of data analysis and related areas, e.g. the analysis of complex data, analysis of qualitative data, methods for high-dimensional data, dimensionality reduction, data visualization, multivariate statistical methods, and various applications to real data in the social sciences, medical sciences, and other disciplines. In addition to sharing theoretical and methodological findings, the book shows how to apply the proposed methods to a variety of problems — e.g. in consumer behavior, decision-making, marketing data and social network structures. Both methodological aspects and applications to a wide range of areas such as economics, behavioral science, marketing science, management science and the social sciences are covered. The book is chiefly intended for researchers and practitioners who are interested in the latest developments and practical applications in these fields, as well as applied statisticians and data analysts. Its combination of methodological advances with a wide range of real-world applications gathered from several fields makes it of unique value in helping readers solve their research problems.

This book explores the consumption behaviour of ‘extreme'athletes from a quantitative perspective. Extreme sports are a multi-billion-dollar industry. The behaviour of athletes who participate in them differs from the majority of consumers in that they voluntarily seek out risky and dangerous situations that other consumers actively avoid. It has therefore been suggested that these consumer-athletes may have a unique psychology in this regard. The book adopts a novel approach based on established psychological theories concerning the behaviour of extreme individuals, applying and translating them into marketing research and practice. It discusses how specific psychological drivers impact the consumption behaviour of consumer-athletes and a variety of marketing-relevant outcomes. By demonstrating that extreme consumers are characterized by a unique psychology that leads them to act and think differently, this book offers scholars deeper insights into consumer behaviour, while also helping practitioners target this lucrative marketing segment more effectively.

Over the past two decades, through unprecedented levels of prosperity and changing values, luxury tourism has transformed into a new consumption pattern. This book analyzes the topic in detail with contributions from both recognized scientists and prominent executives in the luxury business. It shows how the concept of luxury has shifted from material to immaterial dimensions, and outlines new trends that will shape the luxury market in the future. The content includes carefully selected leading examples from the most important segments of the tourism market, along with concrete recommendations and best practices. Sharing unique insights, the book is a must-read for those working in the tourism industry, as well as lecturers and university students of tourism.

This book analyzes how companies and employees can endogenously, i.e., without hiring external experts or consultants, achieve competitive advantages by deviating from behavioral standards in a productive way. The study explores eight transformative behavioral innovations that shaped the development of sports and, by analogy, uses the findings to advance solutions for prevalent problems in business. By developing triggers to creativity and applying mechanisms on how to overcome innovation resistance, the book gives concrete advice on how to manage the difficult quest of human transformation beyond the imperative of technological innovation.

Sharp, in-depth and highly visual, this is the fully revised textbook and teaching aid for students, tutors and in-house learning and development teams keen to know more about the world of trends, forecasting, innovation thinking and strategic foresight.Designed and written as a practical ‘how to'guide for design, marketing, brand and innovation studies students, updated chapters include the latest research and industry case studies on superforecasting, three horizon scanning, scenario planning, foresight framework building and the creation and running of your own trend and innovation sprints.Students also have a chance to mix and merge the worlds of forecasting with future studies as we look at how techniques and processes such as the Delphi Method, cross-impact analysis, futures wheels and backcasting are being used by next generation forecasters to expand the ways they map, assess and define the needs and behaviours of tomorrow's consumers.

For undergraduate and graduate courses in consumer behaviour. Consumer Behavior, 12th Edition explores how the examination and application of consumer behaviour is central to the planning, development, and implementation of successful marketing strategies. With an emphasis on developing a variety of useful skills, this text prepares students for careers in brand management, advertising, and consumer research. The 12th Edition has been significantly updated to address contemporary trends and issues, including the role of new media, technological advances, and recent ethical concerns affecting the industry. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

This book focuses on the concept of “brand hate” and consumer negativity in today's digital markets. It explores the emotional detachment consumers generate against valued brands and how negative experiences affect their and other consumers'loyalty. It is almost impossible not to run into hateful language about companies and their brands in today's digital consumption spaces. Consumer hostility and hate is not hidden and silent anymore but is now openly shared on many online anti-brand websites, consumer social networking sites, and complaint and review boards. The book defines consumer brand hate and discusses its dimensions, antecedents, and consequences as well as the semiotics and legality of such brand hate activities based on current brand dilution arguments. It describes the situations which lead to anti-branding and how consumers choose to express their dissatisfaction with a company on individual and social levels. This newly updated edition discusses recent research findings from brand hate literature with new cases and extended managerial analysis. Thus, the book provides strategic perspectives on how to handle such situations to achieve better functioning markets for scholars and practitioners in marketing, psychology, and consumer behavior.

Die neuesten Erkenntnisse aus dem Neuromarketing eröffnen ungeahnte Chancen für die wirksame Ansprache der Kunden in der Werbung und der Markenkommunikation. Dieses Buch macht durch eine Vielzahl von Beispielen deutlich, wie Sie diese Chancen für die wirksame Kommunikation auf allen Kanälen, allen voran der Werbung, nutzen können. Lernen Sie die Wege ins Gehirn der Kunden kennen und bringen Sie Ihre Werbung auf den richtigen Kurs, um Ihre Produkte erfolgreich zu vermarkten. Inhalte - Was Neuromarketing wirklich ist - Branding-Autobahn im Kopf: Wie Marken im Gehirn aktiviert werden - Codes - die vier Zugänge ins Kundenhirn - Werbung in Zeiten der Reizüberflutung - NEU: Periphere Wahrnehmung, High Tech und High Touch, Online-Spots und virale Effekte

This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. For undergraduate and graduate courses in consumer behavior. Strategic applications for understanding consumer behavior Consumer Behavior, 12th Edition explores how the examination and application of consumer behavior is central to the planning, development, and implementation of successful marketing strategies. With an emphasis on developing a variety of useful skills, this text prepares readers for careers in brand management, advertising, and consumer research. The 12th Edition has been significantly updated to address contemporary trends and issues, including the role of new media, technological advances, and recent ethical concerns affecting the industry.

Dirk Fischer entwickelt auf Basis von emotions- und gedächtnispsychologischen Theorien das Konstrukt des „Emotionalen Markenerlebnisses“ (EME) als Darstellung eines bindungsrelevanten Markenerlebnisses sowie eine Skala zur Messung des Konstrukts. Das EME wird konzeptualisiert als das Ausmaß, zu dem die subjektive, innere Reaktion eines Konsumenten auf einen Markenmoment ein positives bzw. negatives Gefühl, ein Aktiviertheitsgefühl und eine Unterscheidungskraft-Beurteilung beinhaltet. Dieses Verständnis unterstützt Praktiker bei der Erzeugung wirkungsvoller Markenerlebnisse. Forschern verschafft es eine neue Sichtweise auf das Phänomen. Die entwickelte Skala ermöglicht Praktikern eine effiziente Messung der im Bewusstsein von Konsumenten ausgelösten bindungsrelevanten Erlebnisbestandteile. Forscher erhalten mit ihr ein Instrument zur Prüfung weiterführender Erlebnistheorien.​

Le consommateur est un être complexe, au comportement souvent imprévisible et changeant. Il est difficile de l'attirer et plus encore de le fidéliser. Ce livre permet de mieux comprendre les ressorts qui sous-tendent le comportement du consommateur.Entièrement actualisée et prenant en compte les nouveaux comportements liés à l'économie digitale et collaborative, cette 4e édition offre un panorama synthétique, critique et complet des connaissances sur le comportement du consommateur.

In Zeiten, in denen man um jeden Kunden kämpfen und versuchen muss, kosteneffizient und flexibel am Markt zu sein, ist es umso wichtiger, eine gezielte Kundenansprache zu beherrschen. Für den Verkauf und den Abschluss von Versicherungen ist es für Versicherungsberater und Versicherungsberaterinnnen von Vorteil, wenn sie den jeweiligen Kundentyp in seinem Konsumverhalten anhand der Ausprägung des Emotions- und Motivprogramms erkennen können. Eine Zielgruppensegmentierung nach dem limbischen Modell und der Bevorzugung von bestimmten Versicherungen wird angedacht. Es kann davon ausgegangen werden, dass es einen Zusammenhang zwischen der Persönlichkeit von Kunden und Kundinnen und der Bevorzugung verschiedener Versicherungsprodukte gibt. Wesentlich sind auch die Kundenwünsche in Bezug auf die Versicherungsberater und Versicherungsberaterinnen, die Kontaktmodalitäten, das Image der Versicherungsbranche, die Kundenzufriedenheit in der Beratung und der allgemeine Wissensstand bezüglich Versicherungen in Österreich.

There are several competing brands on the store shelf. What will cause the shopper to purchase one product over another? Is it the brand name, the brand-identifying image, the design of the package, the color, or ads about the product that the consumer might have seen? In this 1959 classic, Cheskin answers these and many other questions by presenting his insights into human motivation as expressed in purchasing decisions. Bringing psychological insights to bear on market research, Cheskin shows how motivations that can indicate acceptance and value of brands, along with packaging, are the bearers of meaning for products. By investigating these deep connections, Cheskin demonstrates how marketers can effectively position products for sale in the marketplace. Louis Cheskin (1907–1981) was a marketing innovator who observed that people's perceptions of products were directly related to aesthetic design. Cheskin discovered that most people make unconscious assessments of a product based on secondary sensory input associated with the product, such as its color or shape, which contribute to a general impression which he called'sensation transference.'This concept revolutionized advertising and marketing.

For undergraduate and graduate consumer behavior courses. The text that set the standard for consumer behavior study. Consumer Behavior explores how the examination and application of consumer behavior is central to the planning, development, and implementation of marketing strategies. MyMarketingLab for Consumer Behavior is a total learning package. MyMarketingLab is an online homework, tutorial, and assessment program that truly engages students in learning. Please note that the product you are purchasing does not include MyMarketingLab. MyMarketingLab Join over 11 million students benefiting from Pearson MyLabs.This title can be supported by MyMarketingLab, an online homework and tutorial system designed to test and build your understanding. Would you like to use the power of MyMarketingLab to accelerate your learning? You need both an access card and a course ID to access MyMarketingLab. These are the steps you need to take:1. Make sure that your lecturer is already using the system Ask your lecturer before purchasing a MyLab product as you will need a course ID from them before you can gain access to the system.2. Check whether an access card has been included with the book at a reduced cost If it has, it will be on the inside back cover of the book.3. If you have a course ID but no access code, you can benefit from MyMarketingLab at a reduced price by purchasing a pack containing a copy of the book and an access code for MyMarketingLab (ISBN:9780273787419)4. If your lecturer is using the MyLab and you would like to purchase the product...Go to www.MyMarketingLab.com to buy access to this interactive study programme. For educator access, contact your Pearson representative. To find out who your Pearson representative is, visit www.pearsoned.co.uk/replocator

You don't care who can access your data because you have nothing to hide. But what if corporations were using that data to control your decisions? As millions of consumers carry on unaware, powerful corporations race to collect more and more data about our behaviors, needs, and desires. This massive trove of data represents one of the most valuable assets on the planet. In All You Can Pay, Anna Bernasek and D. T. Mongan show how companies use what they know about you to determine how much you are willing to pay for everything you buy. From college tuition to plane tickets to groceries to medicine, companies already set varying prices based on intimate knowledge of individual wants and purchasing power. As the consumer age fades into history, rapidly changing prices and complex offers tailored to each individual are spreading like a fog over the free market. Data giants know everything about us before we enter stores or open our browsers. We may think that the Internet lets us find the best deals, but the extensive information companies have about us means that the price we see tends toward the maximum they know we can pay. In a momentous shift, the economics of information will turn our economy on its head. Fair bargaining is over.