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Modern organizations acknowledge the fact that their survival and development largely depend on proficient management, which integrates innovation, quality and modern technology performances. This series of articles targets operations management and quality perception and level of understanding and appliance within Romanian companies in several areas of activity. The articles see the analysis of quality management and operations management impact as a source of competitive advantage. They will explore the way companies in Romania approach the field of operational excellence by adopting quality standards and showing constant and consistent care for that. The art of leading a quality organization stands as a large scale and very complex activity, where each business segment should use all the tools it has in order to improve the daily routine of the business. The new emerging technologies, as well as the globalization process and the economic crisis stand as important engines for changes within companies and organizations. This means companies and organizations need to continuously adapt and improve business and operational models, sometimes gradually, but sometimes abruptly. The main research theme here is: which management tools the companies in Romania use in order to improve their processes and increase their innovation capacity related to the operational performance of the organization? [ABSTRACT FROM AUTHOR]

Despite the limits imposed by the computer's impossibility to perfectly duplicate the human reasoning, the information systems that assist decision making and the business intelligence components are considered nowadays compulsory instruments of the modern manager; most of the daily decision procedures, the information required by the decision making process together with the information search and retrieval techniques are taken over completely by these systems. Furthermore, their continuous development, doubled the improvement of computers'performances, offer increased possibilities to take over major parts of some of the most intense reasoning activities performed by humans. [ABSTRACT FROM AUTHOR]