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WEB SERVICES- NEW TRENDS FOR CUSTOMER RELATIONSHIP MANAGEMENT.
- Source :
- International Conference on Economics & Administration Proceedings; Nov2012, p114-120, 7p
- Publication Year :
- 2012
-
Abstract
- This paper aims to underline the new generation of web services tools and techniques and how to use them to make better business decisions in managing enterprise resource and improve customer relationships. The alternative goal is to place the focus not only on developing new software but also on achieving business results, placing particular emphasis on customer relationship management. The purpose of technology is to solve practical business problems. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- Database :
- Supplemental Index
- Journal :
- International Conference on Economics & Administration Proceedings
- Publication Type :
- Conference
- Accession number :
- 85278231