Search

To ensure that students obtain an effective and appropriate education, quality assurance in higher education is crucial. The primary concepts, structures, and procedures associated with quality assurance in higher education are extensively addressed in this paper. To improve student learning outcomes, institutional reputation, and overall accountability, it examines the changing landscape of higher education and the growing emphasis on quality. The introduction of the paper defines quality assurance in the context of higher education, emphasizing its complexity and the range of stakeholders it involves. It explores the numerous quality dimensions--both academic and non-academic--and their importance in promoting a well-rounded educational experience. The paper then addresses the essential tenets and strategies that support quality assurance. It looks at internal quality control approaches that enable institutions to regularly review and enhance their educational practices, such as faculty development, curriculum design, and self-assessment. To further promote openness, comparability, and accountability across higher education institutions, external quality assurance, including accreditation, benchmarking, and regulatory frameworks, is being investigated as well. The paper also explores international perspectives on quality assurance in higher education, emphasizing regional differences and global initiatives. It looks at how standards-setting organizations, professional groups, and quality control organizations influence policies and encourage institutional cooperation. To improve processes for making decisions and ensure constant enhancement, the paper also examines the role of data analysis, assessment instruments, and quality indicators. The paper also seeks to provide scholars, policymakers, administrators, and practitioners with a firm foundation to comprehend the concepts, theories, and techniques involved in quality assurance in higher education. It is a useful tool for promoting quality in higher education institutions around the world, encouraging discussion, and influencing decision-making processes.

The importance of adequate risk management is growing, whereas quality management unifies all managerial processes to direct and manage activities toward the achievement of organisational goals. The goal of this study is to validate the relevance of the link between the application of quality management principles and risk management maturity. This paper constitutes a critical literature review and an analysis of the latest scientific articles, published in international databases, and other scientific sources over a period of 15 years. In summary, organisation can attain a higher level of risk management maturity through the synergistic application of all seven quality management principles. The findings practically are beneficial for all types of organisations that seek to successfully implement risk management processes.

Purpose: The purpose of this paper is to explore existing and desired methodologies for systematic quality work to promote quality in preschools from the principal's perspective. Design/methodology/approach: A collaborative approach was used in this research project, and principals were asked to complete portfolio assignments. Their answers to those portfolio assignments were analysed by the research team and subsequently compared to total quality management values. Findings: Existing and desired methodologies for systematic quality work are presented and sorted into 13 and 17 groups, respectively. The principals desire four times more methodologies than they are presently using to promote systematic quality work, and the results show that they must extend their methodologies to support TQM values. Research limitations/implications: This research is based on answers collected from 18 principals in one municipality in Sweden. Practical implications: The use of the cornerstone model provides a framework to illustrate the application of TQM in preschools. Originality/value: Principals struggle to find time for systemic quality work. The presented results can be used to work systematically with quality in preschools and other organizations.

World university rankings have had an impact on academic competition worldwide. The comparability of ranking results depends on how data is collected within each university. When data concepts are interpreted differently, data variety is introduced and ranking results cannot be used in a meaningful manner. In this case study, the effect of semantic harmonisation of the data concepts of the "Times Higher Education" World University Ranking is evaluated. Based on two independent initiatives, in Italy and in Belgium, the data and results of this ranking before and after interuniversity harmonisation of data collection are compared. This study demonstrates that, despite the data definitions provided by the ranking organisation, the data concepts 'academic staff' and 'students' are interpreted differently within each university. These differences can affect how universities are positioned relative to each other in ranking tables. A profound level of semantic harmonisation is then required to ensure semantically comparable data.

This article explores how the Swedish policy of municipal adult education (MAE) is interpreted, translated, and enacted in study and career counselling. The data consists of semi-structured interviews with adult education leaders and study and career counsellors. Swedish MAE is characterised by extensive marketisation, with many different providers, which makes the education system complex. The findings show that a study and career counsellor is characterised as a key person for both the students and the organisation, with a role as a marketer and 'map reader' for applicants, in addition to responsibilities in admissions, the validation and mapping of students' knowledge, and quality work. The counsellor becomes a hub in a system that applicants and students find difficult to navigate and fulfils a vital function in the marketing of adult education and quality work. Thus, this complex system requires more resources for counselling to function to the benefit of the individual student. However, there is no clear regulation for how counselling should be organised, which means that counselling is organised in different ways in different municipalities with different providers. This in turn means that the availability of adequate counselling may depend on the municipality in which you live.

Accreditation is typically a voluntary process that involves a thorough evaluation of an organization's policies, procedures, and practices. Much like a colonoscopy, the evaluation process probes deep and can be uncomfortable. With the discomfort, time, cost, and effort it takes to undergo evaluation for accreditation, the natural question is whether it is worth doing. In this paper, I will review the history of accreditation and the results of systematic literature reviews focused on the impact of accreditation. I will also discuss how accreditation may help provide quality control in behavior analysis and safeguard against service providers' behaviors being solely shaped by funding sources, such as insurance providers. Lastly, I will provide critical questions consumers can ask to assess accrediting bodies' transparency, objectivity, and fairness when they are seeking accreditation.

Objectives: The text aims to present a comparison of Content and Language Integrated Learning (CLIL) and English-Medium Instruction (EMI), followed by a discussion of CLIL-ised EMI, a new educational phenomenon, regarding its feasibility in content-based bilingual programmes. Method: The ideas presented in this paper are principally drawn from previous research and literature about CLIL and EMI, as well as from my personal experience with content-based bilingual education programmes. Results: Although CLIL and EMI differ in nature, CLIL-ised EMI supplements traditional EMI, which has a single objective of content learning, with special attention to students' needs, particularly their linguistic needs. It may pose challenges to teachers, especially in relation to their language-teaching activities. Conclusions: CLIL-ised EMI shows considerable feasibility in bilingual education and can overcome the linguistic challenges faced by students in content-based programmes. Implication for Practice: CLIL-ised EMI teachers are advised to be attentive to students' linguistic demands and engage in professional collaboration with language specialists to design and provide well planned language learning activities. Standardisation and quality control of bilingual programmes are also necessary at an institutional level.

Lean is a process improvement approach to improve organization's efficiency by identifying and eliminate non-value-added activities, while Six Sigma is a methodology focused on reduction of process variation. The integration of both, namely Lean Six Sigma (LSS) drives organization on waste elimination, variation reduction and value creation, which ultimately enhancing organizational performance. LSS has been viewed by prior scholars as one of effective approach for business improvement regardless of manufacturing or services industry. However, the research of LSS in education sector, particularly for business school is relatively lacking. Hence, this research aimed to identify the critical success factors (CSFs) for LSS within a business school in Malaysia. The research also aimed to explore the relationship between the LSS, CSFs, and organization performance. There were six CSFs identified from literature review, while organization performance is assessed via the concept of system theory. The research was quantitative based with the lecturers in the business school as the targeted population. Questionnaire was distributed based on stratified sampling plan with 69 responded. Descriptive and Pearson correlation analysis result revealed that lecturers within the business school perceived that all the six LSS CSFs as "very important", and strongly correlated with organization performance, except CSF "project selection and prioritization". As implication, finding from this research suggested that the adaption of LSS between manufacturing and education sectors shared the commonality in term of CSF. However, the business school should look into project proposal from the lecturers' perspective as an alternate source of process improvement opportunity.

The purpose of this research was to ascertain whether there had been any improvement in students' metacognitive and critical thinking skills through the development of the 'Teaching Factory Based on Troubleshooting' (TEFA-T) model in automotive vocational learning. The research had both quantitative and qualitative components and applied the 4D procedures, viz define, design, develop and disseminate. The subjects for the control and experimental groups were 32 students, and each was each group used an effectiveness test. The results showed that the TEFA-T learning model carried out the novelty value of the model syntax using the following activity steps: (1) identifying product problems, (2) defining the product problems, (3) generating and selecting several alternative solutions, (4) designing solving techniques, (5) ordering work contracts, (6) designing a product work schedule, (7) executing orders, (8) quality control, and (9) assessment. The test results showed that the TEFA-T Learning Model is valid using the Aiken'V formula and Confirmatory Factor Analysis (CFA) and Structure Equation Modeling (SEM), with a Chi-Square and x2 /df values of 219.76 and 0.8292, used to determine the model fit test (goodness-of-fit models). Furthermore, the practicality test declared it "Very Practical" with an average score of 4.56 and an Achievement of 90.02%. In conclusion, using the TEFA-T learning model to improve students' academic achievement, metacognitive, and critical thinking skills appeared to be effective (Sig. 2- tailed value is less than 0.05).

Journal manuscripts are peer reviewed with the hopes that the peer review will facilitate an editor's decision regarding the disposition of the article and that the feedback will be helpful to the authors in improving their manuscript. However peer reviews may not achieve these goals if they lack sufficient analysis and feedback. This article presents a domains of language for peer review (DoLPR) framework to improve depth and quality of peer reviews conducted on journal manuscripts. The framework was developed in hopes of improving the quality of peer reviews.

The current qualitative and quantitative study methods intend to investigate the quality of electronic examinations and the obstacles of changing the examinations' process from the participants' experiences and perspectives. The study generates feedback to enhance the adoption and improvement of the e. examination process. Due to the COVID-19 pandemic, electronic exams help much during the education interruption. The study employed two tools to answer the study's central question: "To what extent did teachers and students reflect on the quality of electronic examinations' criteria?" They Were distributed among (n=165) undergraduates and (n=24) faculty members during 2020/2021. Findings from the e. questionnaire's SPSS and interview's content analyses indicated that most participants were satisfied with the e. exams' flexibility, ease of use, clarity, fairness in grading, and feasibility in time, efforts, and money. Concerning challenges, few undergraduates complained about the Network problems, e. cheating, and the number of attempts to answer e. exams. Few faculty members have complained that some questions require different preparation methods, e. exams increase students' scores without much effort. On the other hand, it opened the door for malpractices. To conclude, the results revealed that e. examinations are of high quality; they were responsible for undergraduates' high performance, saved effort and time more than the in-class exams. The study recommends future research exploring families, especially parents, about their experience with kids regarding the quality of online examinations during the COVID-19 pandemic. Moreover, research is needed to address how teachers deal with the validity and reliability of the electronic exams.

In recent years, harmonic regression models have been applied to implement quality control for educational assessment data consisting of multiple administrations and displaying seasonality. As with other types of regression models, it is imperative that model adequacy checking and model fit be appropriately conducted. However, there has been no literature on how to perform a comprehensive model adequacy evaluation when applying harmonic regression models to sequential data with seasonality in the educational assessment field. This paper is intended to fill this gap with an illustration of real data from an English language assessment. Two types of cross-validation, leave-one-out and out-of-sample, were designed to measure prediction errors and check model validation. Three types of R-squared (R[superscript 2], R[superscript 2][subscript adj], and R[superscript 2][subscript pred]) and various residual diagnostics were applied to check model adequacy and model fitting.

The purpose of this study is to lay a foundation for illustrating the importance of longitudinal data collection by sharing the results of the Independent Monitoring for Quality (IM4Q) program in Pennsylvania designed to collect data over time on the quality of services for adults with intellectual and developmental disabilities. In this article, we report on the history and characteristics of the IM4Q program, describe the key variables of interest, and highlight the trends in the key variables over 3 years of data collection (2013, 2016, and 2019). The descriptive results indicate mixed trends for the three areas of focus: comparable rates of people employed in community-based settings, less support-related choice, and better everyday choice-making outcomes.

Employee empowerment yields positive outcomes for employees, managers, and organizations. Yet, too many employees feel disempowered at work, and managers, while wanting to empower employees, often do not know how. Contributing to this state of affairs is the lack of published, high-fidelity exercises explicitly designed to instruct students on how empowerment "feels," how empowerment "works," and how to practically empower others. In this article, we outline a 90-minute face-to-face classroom exercise that integrates the structural and psychological empowerment perspectives enabling students to "feel" empowerment or disempowerment and see the productivity and quality benefits of an empowered workforce, and teaches students how to empower others at work. While participating in the exercise, students simulate working in an airplane manufacturing organization, working either in an empowered work environment or a traditional hierarchical work environment. The exercise provides instructors with an important classroom tool to instruct students about the importance of empowerment, trust, and performance in organizational life.