Investigating the Electronic Examinations' Quality from Faculty Members' and Students' Experiences and Perspective

The current qualitative and quantitative study methods intend to investigate the quality of electronic examinations and the obstacles of changing the examinations' process from the participants' experiences and perspectives. The study generates feedback to enhance the adoption and improvement of the e. examination process. Due to the COVID-19 pandemic, electronic exams help much during the education interruption. The study employed two tools to answer the study's central question: "To what extent did teachers and students reflect on the quality of electronic examinations' criteria?" They Were distributed among (n=165) undergraduates and (n=24) faculty members during 2020/2021. Findings from the e. questionnaire's SPSS and interview's content analyses indicated that most participants were satisfied with the e. exams' flexibility, ease of use, clarity, fairness in grading, and feasibility in time, efforts, and money. Concerning challenges, few undergraduates complained about the Network problems, e. cheating, and the number of attempts to answer e. exams. Few faculty members have complained that some questions require different preparation methods, e. exams increase students' scores without much effort. On the other hand, it opened the door for malpractices. To conclude, the results revealed that e. examinations are of high quality; they were responsible for undergraduates' high performance, saved effort and time more than the in-class exams. The study recommends future research exploring families, especially parents, about their experience with kids regarding the quality of online examinations during the COVID-19 pandemic. Moreover, research is needed to address how teachers deal with the validity and reliability of the electronic exams.