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52. Evaluation of quality of service: real case in the hotel fitness center.

53. Quality services as a key factor of competitiveness of transport companies

54. Sociedade e qualidade de serviços: direitos fundamentais das pessoas em situação de rua sob o enfoque teórico-metodológico Servqual.

55. Sistema de Informação e Inovação em Órgão Público de Minas Gerais: sistema de autorização de impressão de documentos fiscais

56. The Study of History of Researches about LibQual model in Iran

57. Evaluación del efecto de la implementación del sistema de gestión de la calidad sobre el nivel de calidad de los servicios de las instituciones prestadoras de salud de la ciudad de villavicencio

58. MEASURING SERVICE QUALITY USING SERVQUAL MODEL: A CASE STUDY OF BROKERAGE OFFICES IN IRAN

59. Ensino Superior em Administração e Percepção da Qualidade de Serviços: uma aplicação da escala SERVQUALEducation in Business Administration High and Services Quality Perception: a SERVQUAL scale applicationEducación Superior en Administración y Percepción de la Calidad de los Servicios: una aplicación de la escala SERVQUAL

60. Instrumentos de medição qualidade em serviço de mediação imobiliária, através do RESERV: estudo de caso Century 21: pirâmide das Kasas

61. Culture in Better Group Homes for People With Intellectual Disability at Severe Levels.

62. THE SUBJECTIVE PERCEPTION OF QUALITY AND BENEFICIARIES' SATISFACTION WITH THE QUALITY OF EMPLOYMENT COUNSELING SERVICES OFFERED BY PUBLIC EMPLOYMENT SERVICES. STUDY.

63. PROFESSIONAL SATISFACTION AND SUBJECTIVE PERCEPTION OF PROVIDED SERVICES QUALITY IN EMPLOYMENT COUNSELORS.

64. La medición de la calidad de los servicios prestados por los destinos turísticos: el caso de las isla de La Palma

65. KUALITAS PELAYANAN PERPUSTAKAAN KELILING DI DINAS PERPUSTAKAAN DAN KEARSIPAN KABUPATEN KOTAWARINGIN TIMUR

66. Correlates of the determinants of relationship marketing in the retail sector: the Nigerian case.

67. THE IMPLEMANTATION OF THE QUALITY SPECIFIC STANDARDS FOR THE MAIL SERVICES AT THE NATIONAL COMPANY "ROMANIAN MAIL".

68. [Untitled]

69. MELHORIA DOS SERVIÇOS PRESTADOS: APLICAÇÃO DO SERVQUAL RELACIONADA AOS 4 P'S DE SERVIÇOS.

70. The Role and the Importance of Managers for the Diversity of the Touristic Services.

71. QUALIDADE NO SERVIÇO PÚBLICO: UM ESTUDO DE CASO EM UMA FUNDAÇÃO PÚBLICA EM MINAS GERAIS.

72. Toxic directions and their impacts on health organizations

73. Determinants of Reputation at Private Graduate Online Schools

74. Report of the 'satisfaction' survey amongst public health services nurses in Port Said

75. Coming Back for More Quality Learning Experience

76. Evaluación de la calidad en servicios de educación superior a distancia: escala SERVQUAL y análisis factorial

78. MAPEAMENTO BIBLIOMÉTRICO DOS MODELOS DE QUALIDADE EM SERVIÇOS: PUBLICAÇÕES DE PESQUISADORES BRASILEIROS SOBRE O TEMA ATÉ 2012.

79. Management of Library Quality Services in Public Universities in Tanzania.

80. Delivering quality services -- Austin style.

81. New challenges for the quality of librarian services delivery in Portugal.

82. The concept study of Servqual method's gap.

83. MEASURING SERVICE QUALITY USING SERVQUAL MODEL: A CASE STUDY OF BROKERAGE OFFICES IN IRAN.

84. Competitive importance-performance analysis of an Australian wildlife park.

85. Making Book: Gambling on the Future of Our Libraries—Executive Summary of the KC Consensus White Paper.

86. Organisational culture at higher educational institutions: The importance of internal marketing

87. Multilem : how to stand up to a crisis?

88. Organizacija eko kampa i inovativne usluge kamping turizma

89. Interni marketing

90. Hubungan persepsi mutu pelayanan dengan kepuasan pasien di puskesmas Karang Intan

91. The Challenges and Opportunities of Introducing Six Sigma at Customer Support Telecommunication Company

92. servicios en la Gestión de Calidad

93. KUALITAS PELAYANAN PUBLIK PENGURUSAN PASPOR PADA KANTOR IMIGRASI KELAS 1 DI KOTA PEKANBARU

94. Measuring the influence of Internal Service Quality on Health Care Delivery

95. Avaliação da qualidade percebida em serviços educacionais: proposta de uma escala

96. Questões de governança e os papéis dos stakeholders no ambiente do ensino superior brasileiro

97. Talent Management in Healthcare: A Systematic Qualitative Review.

98. O nivel de qualidade dos serviços de restaurantes e lanchonetes no eixo da Avenida São Sebastião como elemento de oferta turistica em Parnaíba, Piaui, Brasil

99. Εσωτερικό Μάρκετινγκ και Σύστημα Αξιών σε Ίδρυμα Τριτοβάθμιας Εκπαίδευσης – Η Περίπτωση του Τεχνολογικού Πανεπιστημίου Κύπρου

100. Evaluation of quality of service: real case in the hotel fitness center

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