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Arvida's River Hills Country Club upgraded its operation - and its bottom line - by working hard to stay close to its customers, aka, the members. The coming millennium holds [...]

Sometimes downscaling can be the key to surviving in the new economy. FOR MANY YEARS the California Country Club had a profitable formal-lunch business. However, during the early 1990s the [...]

In 1991 the prospects for the four-star Dalmahoy golf resort were uncertain, due to an isolated location and a possible misunderstanding of its upscale concept on the part of travelers. [...]

A description of how one club identified and responded to golf's shift from being a booming, expanding market to a more-or-less steady source of customers AFTER COMPLETING AN extensive external [...]

The Babington House country house hotel in Somerset, England, is unlike any other country house hotel. It is a private club with an annual membership fee of 550 pounds sterling, for which members are also permitted to use the sister hotel of Soho House in London. Facilities include two swimming pools, health club equipment and a cinema. All of the bedrooms are stylishly furnished with unusual baths forming a special feature. The hotel manager is determined to run the hotel with as few rules as possible. Guests can order breakfast at any time of the day or night, for example.

Wig & Pen to close The Wig & Pen private members' club and restaurant on London's Strand will cease to operate this month when tenant Eddie Ertan retires. Located opposite [...]