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From measurement to action: how one club boosted business by listening to its members
- Source :
- Cornell Hotel & Restaurant Administration Quarterly. February 1999, Vol. 40 Issue 1, p68, 6 p.
- Publication Year :
- 1999
-
Abstract
- Arvida's River Hills Country Club upgraded its operation - and its bottom line - by working hard to stay close to its customers, aka, the members. The coming millennium holds [...]
Details
- Language :
- English
- ISSN :
- 00108804
- Volume :
- 40
- Issue :
- 1
- Database :
- Gale General OneFile
- Journal :
- Cornell Hotel & Restaurant Administration Quarterly
- Publication Type :
- Periodical
- Accession number :
- edsgcl.54313424