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Many ClOs predict that real-time communication technologies, such as instant messaging, SharePoint, Chatter and Yammer, will overtake classic email in the workplace in the next five years. That's the conclusion [...]

MANY application development professionals are likely to obsess over what tools and technology they should choose to develop a mobile app. While that's important, 'it is less than half the [...]

A UNIVERSITY OF MARYLAND researcher has developed inexpensive wireless sensors that could avert the kind of bridge collapse that killed 13 and injured 145 along I-35W in Minneapolis four years [...]

THE BUZZ about mobile shopping focuses on the smartphone as the device in hand. But Forrester Research analysts suggested in a report last month that retailers should prepare for 'tablet [...]

Software purchases made by non-IT business departments used to be called 'rogue IT' or 'shadow IT.' But when it comes to today's software-as-a-service model, those buying decisions are now out [...]

THE COMBINATION of data mining and predictive modeling can help companies reduce injuries on the job and save money, according to a report by Deloitte Consulting that was released last [...]

PHARMACEUTICAL sales reps are under pressure to find better ways to engage doctors during sales visits. Time-pressed primary care physicians typically give salespeople only 30 seconds per interaction. Some medical [...]

If you think email overload is bad, just wait until employees are hit with 'activity streams' that combine status updates from various corporate systems and social networks into a single [...]

DICKIE OLIVER is on a mission to build an enterprise 'know-how platform' so that 1.6 million employees across no countries can do a better job of selling chicken, pizza and [...]

IT SOUNDS IMPOSSIBLY FAST. But $23 billion electronic components distributor Avnet can usually bring acquired companies into the fold--including IT systems--within 90 days. Avnet CIO Steve Phillips explained the process [...]

CORPORATE BOARDS OF DIRECTORS should devote as much attention to IT matters as they do to accounting rules, but they rarely do, according to a report released earlier this month [...]

Robert Plant learned much about delivering bad news from doctors and nurses who worked at a hospice where his father was a patient. 'There's a lot of bad news in [...]

WHEN ANALYST Sam Jaffe began researching smart buildings, he figured his report would be about using IT systems to turn dumb buildings into smart ones. And while there is some [...]

A hot topic among CIOs and management consultants is the notion that IT departments should play a major role in developing new products, entering new markets or improving customer service. [...]

Leading-edge banks are earning additional revenue by enabling customers to use mobile devices to transfer money, pay utility bills, apply for credit or trade stocks, according to a TowerGroup study [...]

RETAILERS ARE rapidly deploying systems that support item-level RFID tagging of apparel and footwear, according to an ABI Research report released earlier this month. The radio frequency identification systems 'allow [...]

We usually think of 'green IT' as making data centers more energy efficient. But there's another form of green IT emerging-, the use of business intelligence systems to analyze data [...]

SHOULD EMPLOYEES be able to download enterprise applications just like smartphone users download consumer software from online app stores? That's a question some IT shops and software vendors are pondering, [...]

Computer technology may drive the U.S. economy, but computer science education is absent in most American K-12 classrooms, according to a report by the Association for Computing Machinery and the [...]

The next wave of green IT will be improving the energy efficiency of office buildings, and it will set up intense competition among the incumbent makers of building-control systems and [...]

TECHNOLOGY MANAGERS at video distributor Netflix Inc., which last year took a big plunge into the public cloud, have started a remarkably candid blog about their experiences with mission-critical cloud [...]

THE U.S. General Services Administration, which recently announced plans to move all employees to a cloud-based e-mail system, could learn a lot from the early experiences of the Los Angeles [...]

Computer programmers have an especially hard time falling asleep, which leads to a lower quality of life, according to a small study of 91 software engineers in India. Insomnia is [...]

YOU KNOW THE STORY: The CEO orders up an internal 'Facebook for the enterprise' to boost employee collaboration, but six months after deployment, it's a ghost town. Getting users to [...]

GARTNER INC. said last month that IT departments are incurring an 'IT debt' totaling $500 billion worldwide this year because tight budgets have kept them from updating older software. 'Year [...]

THE NATIONAL SCIENCE FOUNDATION late last month announced four research projects focused on developing a more robust and secure Internet. The projects--each of which will get up to $8 million [...]

It's not a Y2K-style crisis, but there's only a four-year window until Microsoft Corp. ends support for Windows XP. The need to migrate from XP to Windows 7 'will create [...]

Cloud computing isn't just a way to try to save money on IT infrastructure; it's a way to accelerate business agility and innovation, according to a recent report by PricewaterhouseCoopers. [...]

Originally, .co was just the Internet country code for Colombia. But now it's becoming a popular top-level domain for major global brands such as BMW, Canon, Honda, Nike, Nokia, Pfizer, [...]

Recent news headlines - like 'Fed Paints Weaker Picture of Growth and Employment' and 'Retail Sales Decrease as Recovery Cools' - suggest that the fledgling economic recovery may be stalling. [...]

It's well known that people have concerns about the security and privacy of electronic health records. But two Case Western Reserve university professors say the systems could also increase liability [...]

Multitouch interfaces are gaining popularity, but little is known about whether the finger flicking done on devices like the iPad or iPhone put undue stress on our bodies. A team [...]

SEVERAL ORGANIZATIONS won awards in this year's Computerworld Honors program for developing innovative ways to use data analytics to improve public services. For example, the Alameda County Social Services Agency [...]

Zappos.com Inc., the online shoes and clothing retailer, scored top marks in a study of customer service at online shopping sites, according to ratings agency Stella-Service LLC in New York. [...]

The first step in any application development project is to collect the user requirements. Get that wrong, and the project will be in trouble. While there are automated tools to [...]

THE PAST TWO DECADES have seen rapid growth in self-service technologies like automated teller machines, online shopping and airport check-in kiosks. But that's 'only the beginning,' according to the Information [...]

ClOs monitor a lot of metrics, but advisory firm The Hackett Group Inc. says there's one more to watch: the number of enterprise software applications per 1,000 end users. The [...]

Stratus Technologies Inc. - the fault-tolerant server maker formerly known as Stratus Computer - celebrated its 30th anniversary this month. To mark the milestone, the company held a contest to [...]

YOUR BUSINESS continuity plan covers fires, earthquakes, hurricanes and maybe pandemics. But how about volcanoes? It's time to update your crisis management plan, according to a Gartner Inc. report, since [...]

Business intelligence is one of the hottest areas of enterprise IT, but college professors say they're struggling to train the next generation of BI-savvy workers. Professors can't afford the latest [...]

Companies that chase the hottest information technologies gain several benefits, but better financial performance isn't one of them, according to a study published in this month's issue of the journal [...]

The U.S. Census Bureau needs to consider a major overhaul of how it will count the population 10 years from now, perhaps replacing mailed-in forms with Internet forms, the National [...]

Office employees are loath to give up the vast amount of paper stored in their filing cabinets, much to the chagrin of companies that sell scanners and electronic document management [...]

CIOs should spend some time each day mulling over opportunities to use consumer-oriented technologies like Android, the iPad and music streaming, according to Sharyn Leaver, an analyst at Forrester Research [...]

Before 2008, if companies tracked their carbon emissions at all, they poured the data into spreadsheets. But a new category of software, called enterprise carbon accounting (ECA), is headed for [...]

IT service metrics are important, but Chuck Musciano, CIO at Martin Marietta Materials, warns IT managers to remember that end users want good service, not good service metrics. Writing on [...]

In a 2006 article in Sloan Management Review, MIT researcher Andrew McAfee coined the term Enterprise 2.0, which simply means using Web 2.0 technologies, such as blogs, wikis, Google Docs [...]

Today's CIOs may get blindsided by a technology they don't often think about: video, specifically high-definition video in the enterprise, according to CIO coach and consultant Jim Anderson, head of [...]