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The article discusses a study regarding the benefits of virtualization and how it can help midsize companies to improve services, reduce costs, and simplify the information technology (IT) resources' management mechanism. The study used the IBM Power Systems servers. It mentions the advantage of Operational Excellence, which translates the increased of production flexibility and cost minimization.

This paper aims to underline the new generation of web services tools and techniques and how to use them to make better business decisions in managing enterprise resource and improve customer relationships. The alternative goal is to place the focus not only on developing new software but also on achieving business results, placing particular emphasis on customer relationship management. The purpose of technology is to solve practical business problems. [ABSTRACT FROM AUTHOR]

Information systems that assist a decision maker and business intelligence instruments tend to become omnipresent elements within enterprises. The dynamics of the economic field and the modern information explosion are the main reasons that lead to the necessity of using different types of information systems that assist the decision maker. Despite the limits imposed by the computer's impossibility to perfectly duplicate the human reasoning, the information systems that assist decision making and the business intelligence components are considered nowadays compulsory instruments of the modern manager; most of the daily decision procedures, the information required by the decision making process together with the information search and retrieval techniques are taken over completely by these systems. Furthermore, their continuous development, doubled the improvement of computers' performances, offer increased possibilities to take over major parts of some of the most intense reasoning activities performed by humans . [ABSTRACT FROM AUTHOR]

Service Oriented Architecture (SOA) technology is based on Web standard (HTTP-Hyper Text Markup Language and XML-extended Markup Language) and offers a complete support for complex IT systems. [ABSTRACT FROM AUTHOR]