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Summary: "Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information"--Provided by publisher.

Summary: "This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decision; it explores risk factors that have not yet been widely associated with this strategy. It focuses on the conceptual "what", "why", and "where" aspects of outsourcing as well as the methodological "how" aspects"--Provided by publisher.

Summary: "This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decision; it explores risk factors that have not yet been widely associated with this strategy. It focuses on the conceptual "what", "why", and "where" aspects of outsourcing as well as the methodological "how" aspects"--Provided by publisher.

Summary: "This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decision; it explores risk factors that have not yet been widely associated with this strategy. It focuses on the conceptual "what", "why", and "where" aspects of outsourcing as well as the methodological "how" aspects"--Provided by publisher.

Summary: "The book covers the state-of-the-art concepts and methodologies of smart organization development featuring information and communication technologies"--Provided by publisher.

Summary: "This book makes an effort to explore the interaction of information technology and strategic management and aims to encourage joint research efforts among IT and strategy scholars for common solutions"--Provided by publisher.

Summary: "This book is designed to address the concerns of existing companies who wish to succeed in the new multi-channel environment as it develops and becomes commonplace"--Provided by publisher.

Summary: "This book is designed to address the concerns of existing companies who wish to succeed in the new multi-channel environment as it develops and becomes commonplace"--Provided by publisher.

Summary: "This book discusses the process of transitioning an organization to a global one based on Information and Communication Technologies (ICT) including careful planning, execution and monitoring of the organization as it moves into the global market place"--Provided by publisher.

Summary: "This book discusses the process of transitioning an organization to a global one based on Information and Communication Technologies (ICT) including careful planning, execution and monitoring of the organization as it moves into the global market place"--Provided by publisher.

Summary: Process Think" is a managerial orientation to act proactively in identification of process opportunities, a capability to apply process concepts in problem solving, and a demonstrated willingness to transfer process thinking to fellow employees, customers and partners. Process thinking managers have the capability to intuitively see the implications of their actions across the company and project themselves into the situations of their customers. Business process change today must be more personal, dynamic and seamlessly supported by new Information Technology (IT). New and far more sophisticated IT will test a company's ability to quickly modify the business models and corresponding processes, and in doing so, place renewed importance on process thinking. Process Think: Winning Perspectives for Business Change in the Information Age reflects a diversity of perspectives pertaining to change management in the information age.