Challenges of managing information quality in service organizations.

Authors :: Al-Hakim, Latif
Publication Year :: 2007
Abstract: Summary: "Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information"--Provided by publisher.

Subjects :: Information technology -- Management
Information resources management -- Quality control
Database management -- Quality control
Service industries -- Information technology -- Quality control

Language :: English
ISBN :: 9781599044200 (hbk.)
ISBNs :: 9781599044200
Database :: Jio Institute Digital Library Catalog
Journal :: Challenges of managing information quality in service organizations / [edited by] Latif Al-Hakim.
Notes :: Includes bibliographical references and index.
Publication Type :: Book
Accession number :: jlc.oai.folio.org.fs00001072.2d581389.51b6.4c3d.9924.80f615606b3f
Document Type :: Bibliographies; Non-fiction