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Literature has demonstrated that online reviews from tourism-specific websites and other electronic channels (e.g., TripAdvisor) do influence tourists' decisions in all aspects. At this global era, it is relatively important to analyse the eWOM related research for obtaining more in-depth understanding and applications to this new mode of communication. The total of 110 SSCI-listed research articles related to eWOM studies since 2004 was retrieved from 18 refereed journals, all of which listed in the Web of Science, ScienceDirect and Google Scholar. By conducting content analysis approach, all research papers were systematically reviewed and analysed which generate 18 significant topical issues. As this review paper tries to retrospect and discuss the development and influential factors of eWOM, the study unveils the application in the hospitality industry and research opportunities for the future. [ABSTRACT FROM AUTHOR]

This study aimed to present a bibliometric overview and visualization and altmetric analysis of the scientific output of Anatolia (1997–2018). The required data were extracted from Scopus and the journal website. Bibliometric analyses and visualization were done running VOSviwer. In doing so, Anatolia highly mentioned papers and the rate of their presence in social media were extracted from Altmetric LLP. The results indicated an increasing trend in the published papers and received citations over the course of study period. Furthermore, some leading journals and institutes cited Anatolia papers in their research studies. Highly frequent keywords and keyword co-occurrence patterns showed that most topics were related to tourism and hospitality field. [ABSTRACT FROM AUTHOR]

Our paper develops and tests a research model that proposes that job satisfaction (JSAT), career satisfaction (CSAT) and work engagement (WENG) mediate the effect of psychological contract breach (PCB) on affective organizational commitment (AOC). Data were collected from small-sized hotel employees who occupy frontline positions in three waves in four cities in Ghana. The hypothesized linkages were assessed via structural equation modelling. The empirical data confirmed all the hypothesized relationships. Specifically, PCB had a negative impact on AOC. Additionally, JSAT, CSAT and WENG mediated the effect of PCB on AOC. Discussion of implications of the findings are included in the paper. [ABSTRACT FROM AUTHOR]

The paper investigates the relationship between tourism, energy consumption, trade openness, economic growth, and CO2 emissions for 20 economies of the APEC region from 1995 to 2017. This paper employs cross-sectional dependence with heterogeneous panel estimation techniques. The data confirms cross-sectional dependence, and the CIPS panel unit root test shows that the variables are stationary at their first differences. The Westerlund panel cointegration test affirms a long-run relationship among the variables. Tourism and trade openness have significant positive effects on CO2 emissions while economic growth and energy consumption adversely affect CO2 emissions in the long-run. The panel non-causality test reveals that there is a one-way causality running from tourism to CO2 emissions and economic growth to CO2 emissions. [ABSTRACT FROM AUTHOR]

Considering that Corporate Social Responsibility (CSR) is a recurrent research topic in the marketing literature, this study aimed to analyse the epistemological orientation evolution of CSR research at tourism context during the last 20 years (1992–2012). The abstracts of 101 CSR papers published on the most-impacting journal of tourism were classified by their epistemological orientation throughout the application of a content analysis technique. The results show a significant increment of CSR’s literature in tourism during the time period analysed. In addition, the theoretical contributions prevail over the prescriptive and descriptive ones. A differentiation in terms used to refer to CSR topic is also evidenced, as “CSR” and “social responsibility” are keywords used in enterprises papers, while “responsible tourism” is preferred at destinations/industry studies. This paper conclusion suggests that the research on CSR in tourism is following a progressive evolution. Besides, its increment is continuing due to the proliferation of exploratory studies and, lesser extent, to the predictive studies. Attending to the limited number of journals analysed in this study, an extension of the review to lower impact journals of tourism is suggested. [ABSTRACT FROM AUTHOR]

The authors specifically frame tourists' decision making using Schmoll's tourism consumer choice model and propose spiritual tourism experiences as alternatives to drug use along the Hummus Trail. A review of research into social tourism: Launching the annals of tourism research curated collection on social tourism. The maturing field of tourism research has also birthed affiliated research streams such as tourism geographies, tourism economics, and tourism and medical interventions (e.g. Wen et al., [17]). The tourism and hospitality industry has earned global recognition thanks to its unprecedented growth prior to the COVID-19 pandemic. [Extracted from the article]

This paper presents an overview of the most cited papers in all the journals indexed in the Web of Science in the tourism, leisure and hospitality fields through a bibliometric approach. The paper presents several lists with the most cited papers and the publication and citation structure of the last decades in the tourism, leisure and hospitality fields. It also analyzes how the main topics and keywords have changed in these areas in order to raise awareness of the topics and keywords that will predominate in the research in these fields over the next years. [ABSTRACT FROM AUTHOR]

The aim of this paper is to explore how the experiences of international volunteer tourists can contribute to the rejuvenation of the concept of pilgrimage in the contemporary world. Through thematic analysis of the individual portraits, this paper identifies the intertwining of the rejuvenation of pilgrimage with the concepts of meaning, ritual, and transformative experiences within the context of international volunteer tourism. The findings suggest that the current understanding of pilgrimage in contemporary tourism surpasses the notion of a journey to a religious destination, transcending religion itself. This paper extends the comprehension of modern pilgrimage and spirituality, and highlights the necessity for further research into the complex interconnections between tourism, religion, and spirituality. [ABSTRACT FROM AUTHOR]

This paper investigates chain hotel employees in Sweden and their ability to work against sex trafficking. Using ten semi-structured interviews, the research asks questions about employee's relationships with external stakeholders (the police, booking channels, non-profit organizations, and competitors) and macroenvironmental factors (political and legal factors, economic, socio-cultural and health). The findings highlight that lack of communication, cooperation and autonomy hinder chain hotel employee's ability to recognize and prevent sex trafficking. The paper concludes by emphasizing the need for better interdisciplinary engagement to help eliminate sex trafficking within the tourism and hospitality industries and reiterates the call for actionable outcomes that empower chain hotel employees to work with external stakeholders to find viable solutions to help stop sex trafficking. [ABSTRACT FROM AUTHOR]

Progressive attitudes towards cannabis consumption have resulted in many countries decriminalizing its use. South Africa is only the third African country to liberalize the recreational consumption of cannabis, potentially raising both societal concerns and economic opportunities for the country, including the development of cannabis tourism. This paper synthesizes the contemporary literature – drawing on experiences and best practices associated with cannabis decriminalization and its moral regulation within tourism. With reference to effectively balancing the economic benefits of cannabis decriminalization versus its contentious social ramifications, the paper is a concerted effort to identify actionable and socially grounded solutions to sustainably managing the cannabis decriminalization-tourism nexus for the government and tourism practitioners in African tourism destinations such as South Africa. [ABSTRACT FROM AUTHOR]

The purpose of this viewpoint paper is to provide practical managerial strategies to address the problematic behaviour of visitor non-compliance at national parks. This paper provides a descriptive overview of current non-compliant behaviours in national parks and offer suggested practical solutions and directions. Although past studies have explored the underlying motivations behind visitor non-compliance in national parks, research on management tactics to curb this problematic behaviour remains limited. Therefore, more attention is needed to solve this perennial issue. While most national parks use a combination of both direct and indirect management tactics to manage off-trail walking behaviour, it is recommended park managers try using indirect management tools first before converting to rigid authoritative direct management approaches to manage non-compliant behaviours in national parks. This paper also advocates for future research to identify reasons behind non-compliant behaviour in national parks and examine the effectiveness of direct and indirect management tools across different visitor segments to address this problematic behaviour. [ABSTRACT FROM AUTHOR]

In this special issue of Anatolia, we explore a number of new trends and products related to cultural tourism, searching for a deeper understanding of how culture is becoming a central factor of attraction in tourism. Contributed papers deal with a number of on-going trends in cultural tourism, including the importance of heritage valuing for sustainability of destinations, the raising wave of religious travels in Arab countries recently opening to tourism, or the analysis of interactions between cultural visitors and local residents. [ABSTRACT FROM AUTHOR]

This paper builds on the literature on whether tourism promotes balanced regional development (BRD) by examining intra-regional disparities as part of total tourism inequality, an issue that is rarely addressed, and then not for a developed country. To that end, Mean Log Deviation (MLD) indices of tourism demand and supply indicators are compared in the case of Greece. The results indicate that inter-regional disparities are the main driver of total inequality, apart from the case of domestic tourism. The latter can be a more effective tool for BRD, which is not accomplished under the current tourism spatial pattern. The paper, lastly, provides recommendations at which level (national or regional) tourism policy becomes more essential to effectively reducing inequalities. [ABSTRACT FROM AUTHOR]

The paper presents a quantitative approach to measure environmental orientation in hotels. It proposes a composite indicator, which consists of five individual indicators, namely environmental records, environment policy, environment management systems, involvement in relevant projects/programmes and receipt of environmental awards and certifications. The paper also attempts to empirically assess factors affecting environmental orientation of hotels using primary data collected through a survey of hotels. The paper finds that hotel characteristics play an important role in hotel's environmental orientation. Customer characteristics and manager characteristics do not show a statistically significant relationship to environmental orientation in hotels. [ABSTRACT FROM AUTHOR]

This paper investigates the use of social media to underline the tourism cultural heritage of Bucharest. The authors examine the history of the city, dating back from its settlement during the Ottoman Empire and passing through a series of radical changes: the period of Phanariot rulers, the golden age as the "Little Paris" of the Balkans, the Communist period, and the current democratic regime. The paper is based on the reviews' study from the Tripadvisor.com platform and investigates tourists' emotions during their travel experiences. Sentiment analysis of Bucharest as a tourist attraction was developed based on the emotion criteria (anger, anticipation, disgust, fear, joy, sadness, surprise, trust). The findings revealed that visitors have favourable emotional responses towards the tourist attractions. [ABSTRACT FROM AUTHOR]

India as a country is known for its unique culture, heritage, temple style, variety of rivers and wildlife. On the basis of its tourism resources and attractions, tourism in India can broadly be classified into cultural and heritage tourism, eco and sustainable tourism, religious/pilgrimage tourism, wildlife and nature-based tourism, medical tourism, leisure and beach tourism, MICE and event tourism, creative tourism, etc. If India is to appreciate the enormous tourism potential, it must position its exclusive world-class tourism products and destinations to compete for a larger share of the global tourism market. [Extracted from the article]

An introduction is presented in which the editor discusses various reports on topics including the technological developments in the field of information and communications; the digital environment and the Internet.

The initial idea of the Asia Pacific Tourism Association (APTA) was first originated by Hai-Sik Sohn, Professor emeritus of Dong-A University, Korea with reputable scholars in the Asia Pacific Region. The APTA's accomplishments are all credited to considerable efforts the national representatives of APTA made in the region and support of APTA members have shown. The late Dr Sohn (1940-2016) was the founder of APTA who had made significant contributions to APTA while serving as its Inaugural President between 1995 and 2005. [Extracted from the article]

This paper seeks to address the changing image and identity of the aerial adventure industry as it becomes increasingly commercialized, which has led to uncertainty over its positioning within either adventure tourism or amusement rides. Such a positioning is critical in order to mitigate the problems caused by an inappropriate identification and image that contributes to poor inspections, poor procedures and policies, and ultimately, poor perceived risks and safety. In an industry where one serious injury impacts all operators, it is essential for all stakeholders to have collective "buy in" to effective policies that are standardized across the entire industry. The current identity confusion has merely led to misconceptions from public stakeholders. Through a qualitative case-study, this paper finds that aerial adventure parks share characteristics with adventure tourism and amusement rides and so resembles a hybrid. This is largely due to the presence of inherent risk and the role of the participant, both of which are less present on amusement rides. The paper therefore calls for state agencies to identify the activity as a stand-alone activity and for the subsequent regulations and policies to reflect this hybrid status. [ABSTRACT FROM AUTHOR]

Since COVID-19 became a global public health emergency, misleading media coverage has incited anger throughout the Chinese community, especially among Chinese diaspora. The effects of misleading media reports about COVID-19 on Chinese tourists' mental health: A perspective article. [Extracted from the article]

This paper reviews the literature on distance decay in urban and rural tourism. Through a systematic literature review, this paper aims to understand the current state of knowledge regarding distance decay in tourism including (1) reveal the main topics and domains, (2) variables applied in past studies, while simultaneously distinguishing them in the form of urban and rural tourism as well as (3) identify potential areas and gaps for future studies. The findings indicate a growing interest among tourism researchers to examine distance decay, with studies predominantly focusing more on urban tourism than rural tourism. Additionally, this review recommends future studies to investigate distance decay in crisis and disaster management for future study regardless of urban or rural tourism settings. [ABSTRACT FROM AUTHOR]

This paper examines the extent to which COVID-19 impacted the livelihoods of game park employees in a destination with ongoing political and economic challenges. Data were collected through interviewing employees revealed employee resilience levels and strategies to save their livelihoods during a crisis. It showcased the weaknesses of organizational social capital nodes in assisting employees during their vulnerable moments. It was found that employees on short-term contracts were the most affected, as they were the first to be laid off. The paper suggests up-skilling game park employees and develops empowerment interventions that help them generate second streams of income. This coping strategy is rarely discussed in the literature of tourism crisis and disaster management. [ABSTRACT FROM AUTHOR]

This study explores the impact of vacation satisfaction on relationship quality in diverse Indian couples. It considers factors such as commitment, relationship type, and demographics. The research also explores the influence of travel motivations on relationship quality, encompassing aspects like goal attainment and commitment. The results indicate that Push and Pull motivations positively contribute to vacation satisfaction, underscoring their role in enhancing satisfaction. Moreover, the study emphasizes the importance of vacation satisfaction, commitment, and relationship quality in overall relationship quality improvement. Notably, different relationship types (cohabiting, not living together, married) do not alter the link between vacation satisfaction and relationship quality. The paper concludes with implications derived from the findings of the study. [ABSTRACT FROM AUTHOR]

With the rapidly emerging development of technology-mediated tourism experiences and place-based digital services for visitors, there is a lack of awareness regarding the spatial implications of technological implementations. Based on a participatory action research method applied in this study on five research-based destination development projects in Sweden, we propose a spatially sensible approach when developing enhanced experiences for visitors through digital technology. This paper is motivated by the emerging criticism of how media technology is shaping and reshaping spaces. Drawing on the theoretical underpinnings of the growing field of geomedia studies, we propose "geomedia sensibility" as a way to offer a sensible approach in the co-creation of digital experiences at destinations. [ABSTRACT FROM AUTHOR]

This study examined how online review characteristics contribute to the star ratings of the Top Quick Service Restaurant in the Philippines. We collected a total of 8258 reviews through Data Miner scraping tool. Results showed that the reviews made by the Google local guides, in general, were readable, brief, and more positive in valence. While the SEM results demonstrated causal relationships of review characteristics to star rating, readability and positive tone showed a weak positive effect. In contrast, review length and negative tone had a high negative effect. Positive and negative emotions did not affect GLG's given star ratings. Implications are discussed in this paper. [ABSTRACT FROM AUTHOR]

An introduction is presented in which the editor discusses reports within the issue on topics including the motivation and involvement in international tourism, the tourism behavior of retirees, and the evolution of social responsibility of business (CSR) in tourism.

Rural tourism describes a range of tourism activities which take place in the countryside. Conclusion This paper showed that the COVID-19 pandemic has had a significant adverse impact on most I TER i businesses and, by extension, on rural tourism in Portugal. Recent scholarly literature has stated that the COVID-19 pandemic has had a positive effect on rural tourism due to the increase of tourists seeking for a safe/low-risk destination in scarcely populated areas (Seraphin & Dosquet, [3]; Vaishar & Stastná, [6]). [Extracted from the article]

This editorial for the Special Issue on "Navigating the destination of the future" seeks to provide an overview of the six (6) contributions selected from the 4th Caribbean International Tourism Conference, 11–13 December 2019 Barbados. These papers cover a range of topical issues from air services route development to education for tourism. The common thread running through them is their relevance for geographically small destinations, particularly, though not exclusively, in the Caribbean region. This editorial contextualizes these contributions in terms of the ongoing Coronavirus pandemic, which has been particularly devastating for the travel and tourism industry. It concludes by suggesting that while the future for travel and tourism in geographically small destinations is uncertain, one answer must lie in the privileging of indigenous voices. [ABSTRACT FROM AUTHOR]

Themed routes are powerful regional development and marketing tools that attract tourists around the world. India has committed to developing multiple themed routes through the Swadesh Darshan Scheme. Applying a conceptual framework of themed route marketing developed on the basis of collaboration in destination marketing and branding literature, this paper examines secondary data on themed routes in India and finds that multiple shortcomings exist. Specifically, the findings suggest unclear and potentially conflicting roles of DMOs, uncoordinated partner efforts, lack of co-marketing and missed co-branding opportunities, all of which lead to diluted branding of themed routes. The paper concludes by proposing five guidelines for marketing themed routes in India. [ABSTRACT FROM AUTHOR]

The purpose of this paper is to analyse, on the basis of information gathered from 3,048 questionnaires, the factors which determine the daily expenditure in the destination of tourists in 14 emerging urban-cultural destinations in Andalusia (Spain), using an OLS regression model. The results confirm that tourist expenditure is explained by a set of factors related to the socio-economic profile of the tourist, the characteristics of the trip, the activities of the tourist in the destination and the degree of satisfaction with the destination. Knowledge of these aspects allows tourism policy to be oriented towards maximizing the revenue generated by the tourist in the urban-cultural destinations analysed, which are in the first stages of their life cycle. [ABSTRACT FROM AUTHOR]

This study examines how managers test strategies, focusing on their understanding of the strategic planning process, and aims to develop a framework for integrating cutting-edge technologies in strategy testing. We used elite interviews with top hotel managers in Turkey and a hermeneutic approach to establish this framework. Results indicate that managers have limited knowledge of strategy testing, which is not yet recognized as a distinct phase in strategy development. Scenario planning and AI-driven methods are only minimally adopted in the industry. We introduced a “techno-human” model that integrates AI and human-oriented decision-making for strategy testing. Our paper contributes significantly by analysing top managers’ use of testing methods in strategic management and highlighting an overlooked area in the literature. [ABSTRACT FROM AUTHOR]

This paper examines whether, following a prolonged health crisis, the offer of a tourist destination coupled with the use of health and safety protocols at the destination, influences brand equity and intention to visit. Specifically, it (a) examines whether the indoor/outdoor activity offers influence brand equity and intention to visit, (b) demonstrates whether health and safety protocols influence brand equity and intention to visit, and (c) tests whether there is a moderating effect by the use of health and safety protocols in destinations specializing in indoor, rather than outdoor, activities. The study is based on an experimental design in which the type of offer (out/indoor activities) and the use of anti-covid protocols versus their non-use were manipulated. [ABSTRACT FROM AUTHOR]

Nationality is considered a highly relevant determinant of tourism expenditure. In this paper, we use survey data to estimate the main determinants of daily tourism expenditure in 2019 for five nationalities of a major coastal destination, the Canary Islands. A total of 38 regressors, based on literature, are used with the help of quantile regression analysis to understand the behaviour patterns of different expenditure segments. To obtain segmented information on the determinants of expenditure, independent quantile regression models for each nationality are estimated and compared. Results show that there are similarities but also some remarkable differences between nationalities regarding income, age, travel group, educational level, or content of the package that can be used in destination management and marketing. [ABSTRACT FROM AUTHOR]

The article offers information on Professor Neil Leiper and his contribution to the academic field of tourism. Topics discussed include the book "Tourism Management" by him, the publication of his first academic paper in the "Annals of Tourism Research" periodical, and the review of John Urry's book "The Tourist Gaze" by Leiper. Also mentioned are his works on partial industrialization in tourism, and the citation of his works.

The horizon of heritage tourism research has been expanding in tandem with the rapidly growing heritage tourism industry. The paper aims to accentuate the innovative concepts, patterns of scientific contribution, and emerging research arena using knowledge domain visualization software—CiteSpace. Analysis of the data set revealed seven active clusters. The sub-areas lately in focus are sustainable tourism activities, integration of heritage in urban planning, and local communities' perspectives. Future research may be conducted in evolving areas like heritage tourism around volcanic regions, analyzing indigenous people's psychological constructs towards involvement in heritage tourism, and promoting international festivals in heritage places. [ABSTRACT FROM AUTHOR]

This paper applies the Integrated Threat Theory as a framework for an exploratory sequential mixed-methods approach to examine the impacts of tourism on Seychelles' residents. In-depth interviews of 28 informants revealed residents' perceptions of tourism's negative impacts. Findings were combined with factors from previous studies in a quantitative survey of 281 respondents for a more comprehensive view. Results revealed that residents perceived restricted access to beaches near hotels, the strain on public infrastructure, economic leakages, and unfavourable employment prospects (vis-a-vis expatriate staffers) as unsavoury aspects of tourism. These impacts notwithstanding, Seychellois remain positively disposed to tourism and hold favourable attitudes towards tourists. Thus, while realistic and symbolic threats were confirmed, they did not translate into intergroup anxiety and negative stereotypes. [ABSTRACT FROM AUTHOR]

The paper explores the menace of drug tourism on the hummus trail of India. The study unfolds Israeli tourists' socio-psychological background, motivations for escape and transformation, and drug use behaviour in India. A qualitative research design was applied to understand travel experiences. The finding highlights three significant themes supported by textual descriptions of narratives produced as evidence. Schmoll's tourism consumer choice model was used to understand the travel decision-making process. The study proposes curating spiritual experiences through tourism for people's mental health and well-being by replacing drug abuse on the hummus trail of India. [ABSTRACT FROM AUTHOR]

Tourism, travel and hospitality report a high prevalence of human trafficking, predominantly for sexual exploitation. With human trafficking recognized as a form of international organized crime and a serious human rights violation, states are bound to address it comprehensively. In parallel, the private sector in tourism, travel and hospitality has demonstrated engagement in the fight against human trafficking through a wide range of initiatives and ethical commitments that have been adopted locally, regionally and internationally. The current debate on the need for a business and human rights legally binding instrument serves as a backdrop for this concept paper to argue that the existing regulatory anti-trafficking framework is adequate to effectively address human trafficking in tourism. [ABSTRACT FROM AUTHOR]

Information about several papers discussed at a conference ENTER2017 held on January 23-27, 2017 organized by the International Federation for Information Technologies and Travel & Tourism (IFITT) on the importance of sustainability of creativity and culture. Topics include electronic tourism (eTourism), the role of wearable technologies and social media in tourism, and big data and personalization.

The tourism industry is fragile as it is prone to numerous risks such as the outbreak of deadly viruses, and natural and human-made disasters. These risks have a significant impact on tourists' decisions when choosing a destination and while in a destination. This paper investigates the risks perceived by Australian tourists and how these risks affect their intention to revisit the Pacific Island Country of Fiji. Through a quantitative survey with 301 tourists, augmented by qualitative interviews conducted among management of hotels, as well as the DMO, the results show that tourists continue to perceive Fiji as a relatively safe destination however there are increased in the perceptions of risk concerning disease risk and financial risk. [ABSTRACT FROM AUTHOR]

Although social media studies in tourism are increasingly important, little is known about factors influencing intention of sharing tourism experiences in social media. Tourists are unwilling to share experiences as much as tourism business expected. Thus, this article aims to identify the relevant theories and influencing factors through Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA). The paper reviews 31 hospitality and tourism articles published until June 2021. As there is a lack of widely used theory, a model combining the Theory of Planned Behaviour and Technology Acceptance Model is proposed. The study highlights the influencing factors of sharing tourism experiences in social media from different perspectives with an integrated model and provides implications for researchers and destination managers. [ABSTRACT FROM AUTHOR]

In pursuit of better travel decisions, potential tourists are not only exposed to online destination marketing content but are also exposed to user-generated content (UGC) which are based on the subjective evaluation of people's travel experiences. These user-generated contents have been observed to significantly influence tourist travel intentions, vlogs in particular. This paper aims to further our understanding of how tourists perceive user-generated videos and their influence on their travel intentions. A survey was conducted among tourists (n = 274) in Cape Coast Castle, Ghana and analysed using a Partial Least Squares Structural Equation Modelling (PLS-SEM) technique. Results suggest that tourist's perception of user-generated videos in relation to their perceived credibility and perceived fairness influenced their travel intentions. [ABSTRACT FROM AUTHOR]

This paper builds on Shift-Share analysis and aims to provide a methodological framework for studying the inequalities of Greek regions in the tourism industry. The method applied to yearly data of overnight stays, both for foreigners, and domestic visitors, for the periods 2003–2008, 2008–2013, 2013–2018, and results showing that disparities among Greek regions are generally very large for the tourism industry. The overall analysis is a useful tool for tourism management and regional policy. The paper advances Shift-Share analysis to be used as a tool of region classification, and it incorporates one-way ANOVA to examine the relationship between the inequalities concerns the policies from the last development law and tourism specialization in Greek regions. [ABSTRACT FROM AUTHOR]

Information about the 22nd Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, held at the University of Houston in Texas on January 5-7, 2017, is presented. The three-day event was co-hosted by the Conrad N. Hilton College of Hotel and Restaurant Management of the Hong Kong Polytechnic University. The event featured chairman Kaye Chon, who welcomed delegates and spoke on the conference objectives for tourism and hospitality industry.

This paper identifies the categories of accommodation establishments' names in Bulgaria and determines the role of a property's characteristics (category, location, type, and size/capacity) on the chosen name using a quantitative approach. The findings indicate that male, female, and family names, and names indicating geographic toponyms, represent nearly half of all names. Plants, emotions, and quality-related words are also widely used. Furthermore, results reveal that category, location, size, and type of establishment influence the naming of establishments. In addition, the findings illustrate that Bulgarian names prevail in the naming of establishments. Binary logistic regression reveals that urban, higher category, and larger properties are more likely to have foreign names. The theoretical and destination marketing implications are discussed as well. [ABSTRACT FROM AUTHOR]

Among other business types, hotels serving as temporary accommodation for visitors with solid ties to local conditions present unique hazard-prone characteristics, and show vulnerabilities based on their location. Departing from the significance of the topic for the Turkish case, this paper focuses on the risk perception and responsiveness of the lodging industry. In doing so, an empirical study was carried out in Ankara city. Data from 75 hotels were gathered via a questionnaire designed to identify their locational attributes and operationalized by multiple logistic regression analysis. Although hotels in the sample accepted that safety is a significant issue for both the continuity of their operationality and guests, hotels were reluctant in developing systematic and effective tools for disaster management.. [ABSTRACT FROM AUTHOR]

Tourism demand is influenced by many factors including price-related variables like exchange rate. This paper aims to examine the influence of the exchange rate increase on the domestic tourism demand of Iran. To this end, the social accounting matrix is modified to incorporate domestic tourism as a distinct sector, and is fed into a CGE model. The results show domestic tourism demand is decreased for all households after a 50% increase in the exchange rate. However, the export of many sectors is improved. Inbound tourism, proxied by hotel sector, is also increased. The consequences of the exchange rate increase are not homogenous in all sectors, and it is recommended to study all aspects in exchange rate policies. [ABSTRACT FROM AUTHOR]

Anchored on Dowling and Pfeffer's (1975) Legitimacy Theory, this thematic content analysis paper purports to understand the ontology of various social responsibility-driven initiatives of chefs in various countries. Specifically, YouTube videos and online news published by major search engines were content analysed. Interestingly, a concept dubbed as The Anatomy of a Caring Chef during the COVID-19 Pandemic, consisting of three constructs of chefs as the Community Supporter, Community Leverager, and Community Enabler, emerged that offers an interesting portrait of global chefs' corporate social responsibility in this challenging times. The implications of the study's findings to the food industry, limitations, and recommendations were also discussed. [ABSTRACT FROM AUTHOR]

This paper aims at deepening our understanding of organizational values and leadership in 3–5 star rated hotels in Jordan. This would be achieved through using the Competing Values Framework multidimensional instrument, to which 140 individuals responded. Cluster analysis was conducted to categorize responses into distinct groups of clear leadership roles and organizational culture models. The most dominant leadership roles were monitor, innovator, and mentor; also, there was an obvious presence of Open System and Human Relations Models. That was expected since most of respondents were in supervisory and non-managerial levels. Moreover, the absence of the Rational Goal Model indicates that Jordanian hotels should consider motivating staff more through personal achievement, recognition, growth, promotion, and providing opportunities for advancement. [ABSTRACT FROM AUTHOR]

Boycott is a form of protest that has been employed worldwide to challenge policies and alter behaviour that is perceived to be unacceptable. However, few studies have addressed tourism boycotts, particularly factors that influence participation from a spatial perspective. Utilizing tweets that were posted calling for the tourism boycott of China, Kerala, South Africa, and Spain, this paper analyses the spatial distribution of boycott calls. Proximity associated with awareness, local politics, changing ideologies, access to the boycott space, and concern about the boycott trigger is observed to contribute to the spatial distribution of participation in the boycott calls. [ABSTRACT FROM AUTHOR]