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This paper discusses the development of a new Innovation Strategy, to shape the health and social care innovation ecosystem in Wales. The last decade has seen significant development in the innovation infrastructure, but there is a need for better alignment, strategic leadership, and innovation adoption and funding. The innovation strategy aims to create a culture of innovation at all levels of the health and social care system, generating innovation ‘pull’ from health and care organizations working with a dynamic external innovation environment providing innovation ‘push’. This innovation ecosystem will support NHS and Social Care Wales in delivering their pandemic recovery strategies, identifying opportunities to lever additional funding and better support the adoption of innovation at scale. Improved coordination and alignment of existing initiatives, partners, and platforms will lead to greater innovation impact, value and reach. [ABSTRACT FROM AUTHOR]

The lockdowns of covid-19 contributed to accelerating the developments within distance work and collaboration. This development impressive in terms of organizations’ and employees’ rapid adaption of digital tools, as well as to the extensive shift of attitude towards working from home. In this paper, we ask how we might exploit findings on digitalisation to prepare innovation management for the impeding developments within AI-based technologies to facilitate their exploration and the exploitation of its potential productivity contribution. [ABSTRACT FROM AUTHOR]

The coronavirus crisis has disrupted the business models of many companies. Following its global spread and the attention given to e-commerce, it became a priority to study the effect of crisis on digital business. This study was a structured systematic literature review of 41 peer-reviewed journal articles published between 2019 and 2021 addressing thematic issues around the topic. It evaluated the research area, countries, journals, main authors based on co-authorship, data-collection methods, and content in each paper. The review extracted and discussed six pain points: health problems, panic, government regulations, perceived risk, ease of use, and cost saving. The aim of this study is to give researchers insight into the effect of crisis on digital businesses with the impact of COVID-19 on online grocery shopping as a case study. It further aims to identify gaps and give recommendations for future research. [ABSTRACT FROM AUTHOR]

The approaches to formulate effective and evidence-based innovation policies is a question that is often debated amongst researchers, innovators and policy makers. Evidence-based policy making which is based on innovation measurements and indicators is known to have a positive impact on a country's innovation performance. This paper demonstrates the case of the small island developing state of Mauritius where such indicators (R&D expenditure, number of researchers and publications) were used to collect, analyse data via a national survey of different sectors and conduct a bibliometric analysis of the publications output to inform a national Innovation Scoreboard. The use of the findings and insights from these measurements are discussed and how the future R&D and innovation strategies post the COVID-19 pandemic should be further aligned to the country’s goals of becoming a blue economy and a regional knowledge hub driving responsible innovation and leadership through its growing innovation ecosystem. [ABSTRACT FROM AUTHOR]

The paper deals with the question what are the potential effects of remote collaboration on the inter-actor relations in innovation ecosystems. It contextualises the remote collaborations at the different stages of co-creation process in the ecosystem: co-experience, co-definition, co-elevation and codevelopment. To sustain remote collaboration, the role of facilitator in the ecosystem has to continue well into the co-elevation and co-development stages, which is not the case with instances of physical collaboration. Remote forms of work are more easily adopted by those actors in the ecosystems, whose innovation activities are more based on the codified rather than tacit knowledge. Covid-19 environment serves as an ideal laboratory for testing and scaling the remote collaboration platforms. The hybrid forms of physicalremote collaboration will become the new normal for many innovation ecosystems in post-Covid world. [ABSTRACT FROM AUTHOR]

This paper discusses the importance of governance mechanisms for coordinating R&D and innovation (R&D&I) activities through collaborative arrangements within various shared spaces and places. The paper presents three innovation ecosystem cases and discusses how governance mechanisms have been conducted in each case. Furthermore, it presents how the cases utilize shared spaces and places in collaborative R&D&I work. The paper sheds on light what kind of collaboration practices were used in innovation ecosystem cases and also reports the first experiences on the kind of effects that the Covid19 pandemic had on cooperation. The results indicate that well-defined commonly agreed practices and responsibilities on the steering, coordination, and production levels serve the entire multi-actor community and its stakeholders throughout the R&D&I process. [ABSTRACT FROM AUTHOR]

This paper explores the process of how a knowledge-intensive startup with a potentially disruptive Power-To-X technology (that improves indoor air quality by capturing CO2 and converting it to synthetic renewable fuels) can internationalize through temporary teaming on a digital platform of experts. The study is embedded in the internationalization and entrepreneurship literature, and provides insights into both “now”, and “post-pandemic future”, how knowledge-intensive SMEs organize international opportunity creation processes. Conducted as an action research case with rich empirical data, we extend an understanding of how digital temporary organizing in teams can be used for international opportunity creation. In addition, we provide insights about associated opportunities and challenges in this process and outline future research directions. [ABSTRACT FROM AUTHOR]

Consumers’ interest for plant-based milk is increasing through societal awareness for sustainability and health. The purpose of this paper is to illuminate what behavioural concepts positively or negatively influence European consumers to switch towards plant-based milk. Through the psychological lens, we bring together how motivators and barriers determine the adoption of plant-based milk. Using a systematic literature review, seven distinct moderators regarding the adoption are identified: milk allergies, nutrient composition, familiarity, food neophobia, sensory, environmental impact and animal welfare. Our findings suggest that enacting consumers’ familiarity by providing similar sensory characteristics to dairy milk helps to mindfully resolve neophobic tendencies that hinder switching towards plant-based milk. Health and sustainable factors need to be emphasised to gain broad (societal) acceptance for plant-based products. Furthermore, motivators and barriers can reciprocally act as reinforcing factors and thus intensify the positive and negative variables that regulate whether consumers switch towards plant-based milk. [ABSTRACT FROM AUTHOR]

This study presents a state-of-the-art review of the Living Lab research development. 535 Living Lab publications were probed with a bibliometric approach. Despite its dispersed development, Living Lab research has emerged into a few rising and collaborative clusters. We detected the convergence towards fields like the aging problem of the society, smart city, Urban Living Lab, and sustainability. The Urban Living Lab clusters have been growing rapidly and potentially forming their own research domain. Subsequently, a systematic review of 42 empirical papers explored the methods and tools adopted by Living Labs for user involvement during the innovation process. We categorized these methods into the following eight thematic groups: 1). Structured interaction; 2). Flexible interaction; 3). Extended network; 4). Using special actors; 5). Learning & engaging; 6). Design & approaches; 7). Techniques; 8). Operational guidelines. The study contributes to theoretical and practice-oriented Living Lab research, and potential support to practitioners. [ABSTRACT FROM AUTHOR]

The rapid spread of the COVID-19 pandemic and the associated infection control measures imposed by governments have caused a major disruption to normal workflows, leading to an immense increase in remote work. At the same time, innovation activities have become more digitalised and globalised than ever before, as organisations worldwide have been forced to rethink their innovation management procedures and suddenly adopt and practice remote innovation. By means of a systematic literature review, this study expands the knowledge of “remote innovation” by shedding light on how “open innovation” and “remote work” are related, scrutinising the common determinants, and thus providing a conceptual framework from which future scientific contributions can be derived. The paper concludes by depicting several promising areas for further research and makes contributions to both theory and practice. [ABSTRACT FROM AUTHOR]

COVID-19 has required the rapid deployment of innovations to address the multiple challenges imposed by the pandemic. From 3D-printed face shields to turning snorkelling masks into respirators, this paper describes how the Tunisian makers' community is supporting the public healthcare system to properly fight this crisis. More clearly it intends to shed light on the role of the makers' community in supporting the healthcare systems by proposing Open source innovations. It illustrates how a crisis can create spontaneously a need for innovation and open up opportunities for ecosystem stakeholders to collaborate in a new way. Accordingly, a process model of crisis-driven collaborative innovation based on 3D printing technology is proposed in order to highlight the different stages which started with a local model of collaborative-social-innovation, and has evolved towards a framework of a collaborative ecosystem with a national scope, leading eventually to product industrialization. Main learning and contributions of the papers are presented in the conclusion. [ABSTRACT FROM AUTHOR]

The current coronavirus pandemic has not only forced numerous businesses to rapidly adopt a remote mind-set but has also confronted them with a number of accompanying challenges. Among these, the question of how to effectively continue collaboration arose. On the path through the diverse options of platforms and tools, a suitable solution is not necessarily the easiest to obtain, which can often result in a phenomenon known as the paradox of choice. This paper shall both address the issue of choice as well as help in finding a way through the opportunities. To do so, the findings from a survey conducted among the student body of a German business school concerning different collaboration tools are used. Thus, the paper aims to analyze how user preferences can be applied to determine appropriate collaboration tools and concludes with an illustration of several decision-making processes for both managers and employees. [ABSTRACT FROM AUTHOR]

Small and medium size companies have to fight for their survival during the corona crisis and beyond the crisis. Long-term thinking is crucial for the renewal and the short-term survival is essential in the management in the time of crisis. In this paper we present the results of the virtual futures workshop arranged with SMEs in the beginning of April 2020. Altogether 15 companies from various business fields participated this session. They used four alternative scenarios as wind tunnels and as a quelle for new ideas to renew their business. First, they analyzed their direct needs to survive through the next weeks and months in each scenario and then, in the second phase they prepared new insights and innovations beyond the corona crisis. Scenarios and the results concerning the Innovations for services, products, distribution channels, customer relations and networks with new partners will be presented in this paper. [ABSTRACT FROM AUTHOR]

This paper describes the phenomenon of civil society independent emergency response to Coronavirus disease (COVID-19) pandemic crisis, based on the empirical evidence in Indonesia. We discuss the initiative emergence mechanism, the actors, and the interactions among the actors in the civil society innovation movement. The initiatives are mainly commenced by social media influencers and organizations or communities through social media, spread through online messengers, and funds are raised through online crowdfunding platforms. Generally, Indonesia's civil society innovation movements are divided into several types: donation and fundraiser, education and behaviour change, and technology; and can be divided into three main streams: supporting healthcare worker, supporting citizen's health and wellbeing, and supporting local and small businesses. However, Indonesia is still facing challenges in rebel attitudes from some of the communities, especially when related to religious events. [ABSTRACT FROM AUTHOR]

Healthcare sector represents a large share of the global economy (about 10% of global economic output) and employs a large number of workers, thus it is imperative to be efficient, effective, resilient and sustainable in the face of significant challenges, risks and at the same time provide sustainable development goals and digital transformation to healthcare users, through limited governmental resources. The current global financial crisis, the COVID-19 pandemic, the growing socio-economic inequalities and negative consequences of greenhouse gas emissions causing the climate change, have become issues of growing concern. Organizations worldwide responded to these new challenges of sustainable finance integrating environmental, social, and corporate governance (ESG) factors and the digital transformation into their innovation business strategies. In this paper, we investigate the role, importance and correlation of ESG factors and the Digital Transformation for the Sustainable Finance of Healthcare Systems and a set of proposed actions and strategies are presented, for the sustainability and resilience of the Healthcare Sector. [ABSTRACT FROM AUTHOR]

Even though innovation capability and its measurement have prompted investigation, there is little known about the measurement of innovation capability of supply chains. The Covid-19 pandemic and its disruption have forced companies to innovate. However, especially in manufacturing, companies are significantly interconnected, building an innovation ecosystem. Therefore, innovation capability of solely single companies loses its meaning. Especially in times of digital transformation in manufacturing, inter-company collaboration becomes essential for innovation. Therefore, this paper identifies existing concepts of innovation capability measurement to identify future research directions and develop a conceptual framework for application in manufacturing supply chains that is relevant to innovation management practitioners. The systematic literature review shows that almost all research on innovation capability focusses on the company level. Little investigation has been carried out about supply chain or network levels, especially not in a manufacturing context. Consequently, a conceptual measurement framework for innovation capability of manufacturing supply chains is developed. [ABSTRACT FROM AUTHOR]

The process of translating and operationalising responsible innovation principles is crucial for ensuring that they can directly impact the architectural choices made by technology developers in the innovation process, particularly at the stage of design. This paper focuses on a particular type of innovation activity: multidisciplinary research and innovation (R&I) projects involving data-driven technology development and requiring the participation of multiple disciplinary research backgrounds, often members of international publicly funded consortia. Through our proposed approach, which we frame as the Trilateral TouchPoint Risk Assessment TableTM, we seek to provide an applied and practical toolkit for Social Sciences and Humanities (SSH) researchers to enable them to navigate their relationship with engineers and effectively embed responsible innovation, ethical legal and societal aspects (ELSA) by-design. In doing so, we draw on our experience of applying the tool in two EU-funded Horizon2020 security research projects: COPKIT and DARLENE. [ABSTRACT FROM AUTHOR]

Organisational creativity has become increasingly important for organisations operating in a world where change is the only apparent constant. Critical factors relevant for fostering creativity are autonomy as well as leadership and HR support. However, little quantitative evidence on how these factors influence organisational creativity and innovativeness can be found. The purpose of this paper is, therefore, to analyse whether and how exactly work autonomy as well as supporting leadership and HR factors influence the creative and innovative performance of organisations. To test these relationships, a sample of 98 responses was analysed. Our results suggest that the relationship between the aforementioned factors and the creative and innovative performance might, in reality, not be as simple as theory sometimes suggests. More specifically, we contribute to the current discussion by providing evidence that indicates that work autonomy and appropriate leadership behaviours are, in fact, only enablers of creativity if they are combined. [ABSTRACT FROM AUTHOR]

The current paper aims at describing how an existing in-class innovation teaching format can be transferred to a fully virtual. The main objective of the newly designed course was to teach the essential competences in a completely virtualized manner. The challenge hereby is not only to change in-class lectures to video conferencing tools but to literally define new learning experiences, that follow the course objectives and make use of the potential of online teaching tools. It focuses on the design of the didactic concept, the selection of adequate tools, the implementation using a new storyboard and schedule, and the evaluation of the experiences of students and lecturers. [ABSTRACT FROM AUTHOR]

This paper aims to introduce the case for digital transformation of business models as it takes place in the Israeli AgTech landscape. For this purpose, we have mapped that landscape and conducted 10 semi-structured interviews with experts in the field. The agriculture industry, especially in this time of the COVID-19 pandemic, has been getting a lot of attention. While farmers have been facing numerous challenges, such as climate change, lack of resources, and increased regulation, they have also received heavy pressure to produce more. In this paper, we introduce the technologies and start-ups that shape this industry and how they create value. We also discuss how, in practice, the digital transformation of business models takes place in the industry and suggest a way to develop a system-of-systems within. [ABSTRACT FROM AUTHOR]

This paper makes a contribution to the literature on the development of ecosystems. The orientation of this paper is developmental rather than descriptive, as it is the researcher’s contention that (i) many ecosystems can benefit from external support; (ii) support for the development of ecosystems needs to be adapted according to their type and (iii) existing typologies of ecosystems are insufficiently elaborated for those involved in facilitating the development of ecosystems to plan their interventions. The DOTE Model (a Development-Orientated Typology of Ecosystems) introduces a typology with nine types of ecosystems that provide one of the following: (i) Capable Entrepreneurs, (ii) Innovation Leadership, (iii) Asset Exploitation, (iv) Value- Chain Re-Engineering, (v) World-Class Parity, (vi) Capability to Capture Future Opportunities, (vii) Profitable Upscaling, (viii) Networking Advantage and (ix) Benefits for People and Planet. [ABSTRACT FROM AUTHOR]

Capability to create, manage and develop innovation ecosystems to capture value via ecosystem collaboration. Previous literature provides a relatively limited amount of results on how innovation ecosystem can be systematically and concretely developed in order to reach the set objectives for the ecosystem. Therefore, this paper introduces Ecosystem Development Canvas based on the conducted literature review that have been used in practice to manage and continuously improve six ecosystems in the Eastern Finland. Based on the results, the main benefits of the Innovation Ecosystem canvas are: 1) System-based and a comprehensive overview for the ecosystem management, 2) Concrete tool for all short/mid/ and long-term planning and innovation ecosystem development, and 3) Acceleration of the value creation for ecosystem members towards the defined ecosystem main objectives. In addition, we highlight the managerial implications for the ecosystem managers and developers. [ABSTRACT FROM AUTHOR]

New societal challenges are setting growing demands for innovation policy both on international and national levels. To address societal challenges and creating sustainable change in addition to achieving economic benefits, the innovation space is evolving and getting more complex. In this paper, we study how the understanding of the innovation space has evolved during last three decades. This is done by analysing the definition of innovation and its related concepts in four editions of Oslo Manual published by OECD between 1992 and 2018 in three dimensions: 1) variety of innovations, 2) innovation actors and activities and 3) innovation diffusion and spillovers. Our analysis shows that understanding of innovation has evolved from technological and manufacturing innovations to cover almost all areas of society, including a central role of users and customers in the innovation processes. [ABSTRACT FROM AUTHOR]

Our planet and all who live on it face challenges like never before. COVID-19, even more than the financial crisis in 2008/09 has made abundant clear that everyone and everything on this planet are invariably connected. If there is anyone left who denies that radical, even transformational solutions are required, it can only be because they are too scared to acknowledge that truth. In this paper evidence for the urgency to become more sustainable are presented, an argument that sustainability challenges are wicked problems is made, and some useful insights from the world of innovation are identified that will help create conditions in which disruptive sustainable innovation can thrive. However, creating these condition faces one major challenge: it requires a number of mindset shifts. If we do not achieve them it is not likely that we will be able to create and implement disruptive sustainable innovation at a pace fast enough to save our planet. [ABSTRACT FROM AUTHOR]

The current green and digital transitions as well as demands arising from the global competitiveness targets set European industry in a challenging position. Simultaneously, the pandemic has limited our possibilities for traditional face-to-face collaboration, and many new ways of working are here to stay. The services and platforms offered by university-based research and innovation infrastructures are often lacking the point of view of other stakeholders' interests. Nor do they emphasise new initiatives towards more effective and collaborative innovation management actions targeting for example business opportunities and commercialization. In this paper we present a Digital Playbook approach facilitating the process to plan and pre-segment the standard service pathways for the benefit of more effective valorisation of research and innovation infrastructures. Embedding the digital tools into the process enables a larger number of innovators to be engaged and thus cultivates a prospective and creative innovation environment. [ABSTRACT FROM AUTHOR]

This paper describes an integrated Design Thinking approach with objectives, activities, tools, and relevant results that has been applied in academia in the past. Recently. the approach has been applied in teaching during the COVID-19 pandemic. Our research is based on case study methodology. The main findings are that it is possible to apply an integrated approach to Design Thinking in the context of a pandemic and working online that meets the needs of both higher education and the company. The paper offers an integrated approach to Design Thinking, two case studies in which this approach has been applied during a pandemic, and key success factors for the application. [ABSTRACT FROM AUTHOR]

A crisis leads to new developments and solutions. At the same time, innovation projects suffer particularly badly from such a state of emergency. To enable constructive crisis management, it is necessary to understand the dual effect of crises on innovation, because new products, services and processes offer valuable solutions that not only free society from its dilemma but can also lead to long-term positive changes. This paper aims to shed more light on this paradox by focusing on the positive effects that a crisis has on innovation. The approach of Appreciative Inquiry was combined with the narrative structure of Campbell's Hero's Journey in an explorative study to reveal patterns and overarching dimensions of the COVID-19 crisis as a chance for innovation. The results combine into a crisis-innovation spiral which describes a dynamic process of development opening rooms for change opportunities. [ABSTRACT FROM AUTHOR]

The COVID-19 pandemic related direct public support mechanisms have received more attention than before and budgets for SME subsidies have skyrocketed around the globe. Currently, most support actions focus on shortterm liquidity needs but already now policy makers have to start thinking about which role subsidies should play in the renewal of the economic structure once the pandemic dust has settled. The pandemic offers a good opportunity to restructure the company support system taking into account the structural barriers innovation support systems have been suffering from during the last decade. The aim of the analysis in this paper is threefold: (1) to map the barriers to innovation support, (2) to offers a set of solutions to overcome these barriers to policy makers and SME support agencies and (3) to re-interpret these results against the background of the COVID-19 that started to unravel soon after finalising the set of research interviews. [ABSTRACT FROM AUTHOR]

In times of major discontinuities like COVID-19, Innovation holds the key to accelerate mankind's exit from the throes of despair; learn and adapt; and potentially thrive from step changes. To accomplish this, we need to adapt in key ways at both supply and demand side; improve acceptance of its solutions; and amplify available resources creatively. This paper addresses same along three vectors of Innovation: a) RESOURCES VECTOR (Capacityto-Capability); b) EXPECTATIONS VECTOR (Offerings-to-Outcomes); c) ENGAGEMENT VECTOR (Interest-to-Intent). It also draws on the benefits this Innovation Framework yielded when applied to a major Disaster Management situation in recent years. Importantly, it addresses certain key differences in engaging the Eco-system, to leverage innovation capacity and increased utilization by the target segment, in a fast and frugal manner. An effective adoption of the key concepts can offer sustainable benefits for Enterprises and teams in their innovation capabilities. [ABSTRACT FROM AUTHOR]

This paper considers Covid19 virus an actant on the basis of actornetwork theory. As an actant, it creates a controversy translated by other actants toward social and economic spheres. This network is shaping a new reality driven by innovation dealing with current opportunities raised by government policies against covid19. Innovations are already framing themselves in the new reality by addressing and solving current issues. Nevertheless, a vision targeting opportunities for the Post-covid19 era is initiated. Digital technology by taking over all the controversies draw the path toward an innovation stream still to come. [ABSTRACT FROM AUTHOR]

Public sector digitalization represents cases of change in complex organizational contexts, but those organizations have been scarcely investigated by application of system/change management theories. Recent research on the impact of the Covid-19 pandemic on primary health services, calls for a different research approach because a quantitative research approach appears insufficient to understand the complexity of health service organizations, in addition to lacking theoretical explanatory power. Norwegian GPs are private enterprises cooperating with a variety of other private companies and public organizations in order to supply patients with high quality health services - without those actors comprising a definite organization, rather configuring ecosystems similar to supply chains. Several factors point to application of CAS theory as elaborated by Thomas Choi et al as a legitimate theoretical framework: the environment surrounding and influencing the GPs; the emergence of the GPs ́ organization; the co- evolutionary mechanisms changing during the Covid-19 pandemic. This paper discusses how health services can be framed theoretically as ecosystems by using CAS theory and the advantages of this approach to improve innovation management within public sector. [ABSTRACT FROM AUTHOR]

The COVID-19 pandemic relentlessly reveals missed opportunities for firms to invest in their digital infrastructure. Despite recent calls and its transformational nature, the question of how digitalization affects firm success has not been fully explored in the innovation and management literature. The primary purpose of this paper is to examine the impact of firm-level innovativeness on firm-level performance. More precisely, we assess inventors' patent-based productivity, hence innovativeness, and their use of digital technologies on firm-level sales growth and profitability. In doing so, we propose a new objective patent-based measure of firm-level digitalization. More importantly, we identify an opposite moderation effect and show how digitalization can improve and harm firm performance at the same time. Moreover, we raise awareness for the necessity to manage the digital divide. [ABSTRACT FROM AUTHOR]

Co-creation is a popular form of involving consumers in the generation of product ideas. Despite the co-creation’s popularity, relatively little is known about conditions that increase its effectiveness and efficiency. The paper analyses experiences of food co-creation processes, carried our with 42 consumer teams in the context of living labs in 14 European countries, as part of EIT Food RIS Consumer Engagement Labs project. The findings suggest that useful results of co-creation are not merely new product proposals, but also additional consumer insights and psychological benefits achieved by the participants. The effectiveness is also dependent on the participation’s breadth (diversity of consumers involved) and depth (intensity of the involvement). Trade-offs were identified between achievable effects and cost/efforts of the process, which included: specific settings of the sessions, participant-related conditions as well as logistical and financial arrangements, jointly accounting for the co-creation efficiency. [ABSTRACT FROM AUTHOR]

Since emerging technologies is able to provide a view of innovation trends, the study indicates important factors which would impact technology converging and forecasts possible technological convergence in the industry. Patent analysis can be considered as a main method to measure technological convergence. The study applied a quantitative approach to analyze patent indicators focused on the PC industry. A logistic model analysis is widely used in innovation studies, thus we used this approach to examine the relationship between the patent indicators and technological convergence. The patent data used in this paper is downloaded from the USPTO database. Our results provide technological convergence trends and management implications for firms in PC industry to plan their technology development strategies and make valid management decisions. [ABSTRACT FROM AUTHOR]

The current pandemic has forced businesses and societies to implement ultimate transition actions without allowing time and proper longterm or even short-term planning. The simultaneous explosive digital transformation in all practices of society and business challenge both industry and university to invent and discover novel ways of collaboration for mutual benefit. Therefore, new creative and agile value-based innovation management methods must be introduced for practical use. In this paper we introduce a set of industrial case studies where the methods and tools of the Knowledge Transfer Charter (KTC) were utilised as part of improving the innovation capabilities of companies. Boosting the unexpected and revealing disruptive elements of innovation crucial for resilience of prospering businesses in times of crisis is essential in guiding industry towards the SDGs. This process needs to be supported with agile innovation management tools such as the KTC. [ABSTRACT FROM AUTHOR]

Games accompany humanity all over the world. They can be powerful means to generate and impart knowledge and motivation in a playful way. Stereotypically, games are often associated with children. Still, throughout the last few years, the merits of games were also transferred into a corporate context, recognized there under the term gamification. By using game elements in a non-playful environment, this approach could help to stimulate innovation and to foster entrepreneurial as well as collaborative cultures among employees, managers, and customers. However, while gamification offers many positive aspects, the actual implementation and application within an organization remain subject to several obstacles. Hence for this study, twentyeight expert interviews from seven different industries were conducted to identify and describe those hurdles. Subsequently, an approach was developed, enabling organizations to reduce or even to avoid them. [ABSTRACT FROM AUTHOR]

COVID-19 pandemic has highlighted new and existing problems of COVID staff training, medical students learning programmes, and COVID/non-COVID patient requirements. Healthcare systems globally have and continue to experience these challenges. Torbay hospital (NHS-UK) has previous existing knowledge that is applied to identify and resolve pandemic priorities and needs. Access to Technology Enhanced Learning (TEL) tools and services has enabled Torbay in expanding and scaling up technologies to deliver solutions. Using the 'double-diamond' design thinking methodology process, multi-expert teams (clinicians, educators, and TEL developers) worked together to address the pandemic challenges. As a result of the rapid innovation that Torbay has undergone, several use cases have emerged which may be applicable to healthcare workers, medical students, and patients, globally. In this paper we describe factors that enabled innovation, our thoughts on sustainability of the interventions post-pandemic and limitations of the tools. The primary aim of our paper is to encourage healthcare providers to establish discourse on the role of TEL innovation for meeting COVID-19 priorities. Our intention is to encourage other healthcare providers to explore design thinking and generate their individual TEL use cases. [ABSTRACT FROM AUTHOR]

Innovation is frequently advocated as the premier pathway for progress. However, it is not the only tactic available. Agility is also a significant driver of organisational change. This paper investigates two cases to examine how action was taken to mitigate the consequences of the coronavirus pandemic in the UK. One pressing need was to construct a specialist emergency hospital and another to develop an effective vaccine for Covid 19. The relative significance of innovation and agility varied greatly but, in both cases, there was a beneficial symbiotic relationship between these intertwined practices of action. It can be concluded that innovation alone could neither have delivered the emergency hospital nor could it have provided an effective vaccine. The story ends with a hope that agility and innovation will recognise that they can be like partners in a good marriage, with each gaining from the other's distinctive capabilities. By recognising its true strengths, interdependencies and limitations, we can conclude that 'innovation has come of age'. [ABSTRACT FROM AUTHOR]

The paper illustrates a case study of crisis-driven innovation that emerged in the age of COVID19 to help create the future for local and small businesses, which are extremely affected by this pandemic. Tied to the urgency of this situation, a one-week design sprint with 12 multidisciplinary teams, mentors and motivational speakers, involving more than 100 people, was launched with very short notice. The work was done in one week, in a 100%online environment with participants from 15 different nationalities, resulted in 12 concept solutions to support tourism, culture, events, restaurants, municipalities, shops, and services to children and families. This is a promising approach to address complex societal and business challenges with wide applications in the fields of education, capability building and stakeholder engagement. [ABSTRACT FROM AUTHOR]

During the course of the corona crisis and the extensive quarantine regulations, educational institutions, companies, and individuals have reacted by shifting teaching and learning activities to virtual spaces. Even though e-learning has increased in the last years, it has not yet been able to achieve the transformative effect that has long been promised. This crisis could boost online education, or at least enable the system to be better prepared for the next crisis. This paper focuses on the perspective of EdTech companies and how they are using the current crisis to establish their digital solutions on the market. Using the sub-areas Learning Management Systems and Language Learning Platforms, we illustrate that EdTech companies are able to adapt their business models to the changing market conditions and customer needs in a situational way. Furthermore, with the help of user behavior data, they have an opportunity to sustainably innovate existing EdTech systems. [ABSTRACT FROM AUTHOR]

The Covid-19 pandemic has major negative consequences for health and economy. At the same time, the crisis paves the way for innovation. In the university sector, societal measures implemented to curb the spread of Covid- 19 have made all teaching activities 100% digital, in effect creating the online university overnight. In this paper, we present an empirical account of this extreme situation. Based on an explorative case study of how it was possible for the social science faculty at a Danish university to undergo accelerated digital transformation, we identify three salient themes that capture the immediate organizational response: (1) leveraging existing resources, (2) intensified communication and (3) re-organizing core activities. We contribute with preliminary empirical insights into the practicalities of accelerating digital transformation, especially the importance of mobilizing the organization's existing resources and knowledge as well as the organizational actors' helpfulness and willingness to share, learn, innovate and self-organize. Theoretically, we propose and substantiate the concept of accelerated digital transformation and present a model that summarizes the identified themes. [ABSTRACT FROM AUTHOR]

Innovation in the age of artificial intelligence can be accelerated by utilizing appropriate tools, policies, and deployment approaches. Digital Transformation (DT) is a process that aims to leverage technology to optimize business processes and deliver them digitally to constituents. In other words, it is about our daily tasks performed and offered seamlessly in a digital world. In reality, COVID-19 challenges have expedited the need for digital transformation, and many businesses are struggling to catch up. Processes, tools, and people are the key requirements to achieving business goals and they all need to be addressed. Processes have traditionally been lengthy and designed for humans to handle. With digitization, new needs have evolved, and new approaches and flows need to be considered. Digital tools to help redesign processes exist and can be leveraged. People are the decision-makers, process approvers, and final users. They all need to be prepared to use new tools and new approaches to think about the business. In this presentation, we will highlight some tools and techniques that are enablers of Digital Transformation. We will also discuss case studies of different approaches used by businesses and universities to address these growing needs. In conclusion, we will evaluate the effectiveness of some strategies, where they fall short, and when they become hype and trendiness rather than a concrete solution. [ABSTRACT FROM AUTHOR]

Public sector organizations have been relatively slow in their adoption of digital innovation with it being even a novel idea until recent years. However, rapid technology development in digital innovation alongside the effect of rapid adoption to counter the global pandemic, digitalization has become a global necessity with increasing policy calls for adoption. To keep citizens safe through the pandemic, countries implemented several new technologies thus, digital transformation took place, bringing with it digital disruption in the areas where these changes happened too suddenly. In Panama, this was also the case, and the speed of digital transformation provided research opportunity. This is where this study is focused. [ABSTRACT FROM AUTHOR]

COVID-19 has impacted almost every industry, including the banking sector. The current study reviews Multinational Enterprises (MNEs) and small and medium sized enterprises (SMEs) agility from the entrepreneurial team concept using the ambidexterity and strategic agility approaches by emphasising the crises due to COVID-19. Using closed-ended questionnaires from the Lloyd Banking Group, UK employees' a snowball sampling technique will be used to determine the participants. In addition, a quantitative research method will be employed to analyse the results, and statistical techniques like Regression and ANOVA will be used. The key findings of the proposed research will be advantageous for organisations to sustain their innovative process and give it a competitive position by ensuring that the process is beneficial for their customers, in addition to the Lloyd Banking group case study, which will be helpful for the firms in the banking sector to become aware of the advantages of ambidexterity. [ABSTRACT FROM AUTHOR]

This research investigates how organisations can strengthen their innovation generation, from idea to commercial development, by leveraging appropriate scaffoldings, temporary supportive structures. The research was based primarily in Greece during the Covid-19 pandemic and expanded to European and North-American organisations examining their repertoires of practice with a focus on digital tools. The underpinning theory is bricolage, making do with what is at hand, which is applied to the context of innovation in combination with the concept of scaffolding. A thick description of innovation generation scaffoldings was arrived at through qualitative research methodology. The data collected indicate that practitioners of innovation benefit from actively curating the internal and external scaffoldings that influence the capacity for innovation generation. Data showed that these scaffoldings include leadership stance, budget for failure, and active metaphors. [ABSTRACT FROM AUTHOR]

Scientific collaboration, co-authorship, and joint research projects have drastically changed their usually traditional and slow mode of conducting, in the context of the pandemic over the last two years and the newly met challenges faced by all science fields. The digital transformation has already affected most businesses and government organizations, but universities still lagged in embracing digitalism to transform their processes. If this is not the case, universities mainly digitize processes related to education or student relationships. Scientific collaboration is still far from the focus of the centralized efforts of scientific management to digitally transform the usually unstructured processes of this highly individual project-based work of research collaboration. This study examines the elements and sub-processes for building a research agenda and a roadmap for simplifying the digital transformation of science collaboration at a project level. Breakdown analysis, interviews, and some bibliometric analysis have been performed to provide insights for scientists in this new era. [ABSTRACT FROM AUTHOR]

This case study focuses on alignment. We investigate using the 'True NORTH' method (Truly simple, Narrative, Objective, Restrictions, Tactical constraints, Here is a place to start) inspired by the military commander's intent method. This method is applied in a Bulgarian university trying to overcome challenges post-COVID: face time, low involvement levels of professors and students alike, additional stress from being reachable anytime, anywhere, etc. This tool and the lessons learned from the case study can be applied in any organization working on getting alignment on innovation objectives. The tool 'True NORTH' is supported by easy-to-use checklists and videos. This tool (and similar tools) could help innovation teams to be better aligned to achieve innovation objectives by following precise and meaningful action plans. This would reduce stress and frustration for both employees and top management. Clarity and alignment make the innovation process easier and more effective. [ABSTRACT FROM AUTHOR]

Covid-19, which disturbs human lifestyles and changes all social aspects, drives the improvement and advancement in the working process through innovative technologies resulting in a new normal. The Thai public health system completely incorporates telehealth with patient care for the first time. This is because Thai people are not familiar with using telehealth and seeing the doctor face to face. This research aimed to study the development of three telehealth applications that have different characteristics and customer segments in Thailand. Our study showed that the three applications had four aspects of core service, which covered the patient journey. The analysis from 2021-2022 showed that these three applications were registered by 350,000 users. The high cumulative number of users represented the rapid growth of telehealth technology. Telehealth increased the sustainable performance of the hospital, where the applications were implemented, in three dimensions including economic, social, and environment. [ABSTRACT FROM AUTHOR]

The sudden event of the COVID-19 pandemic has impacted every aspect of society. To survive the shock, companies had to implement rapid and often radical changes in their business operating models. It became apparent that the main change in how people’s lives, institutions’ and businesses’ functioning is organised, will depend on technology. For a long time, decision-makers were reluctant to introduce innovative changes within companies. Artificial intelligence, machine learning, big data, process automation were seen as a threat to jobs. This article examines if the unexpected appearance of the COVID-19, its breadth and depth, as well as uncertainty shifted managers’ mindset towards innovation creation and implementation, understood as digital transformation. It also defines the transgressive character of innovation and discovers which departments within companies may be potentially the most open for digital transformation acceleration. [ABSTRACT FROM AUTHOR]

A digital innovation laboratory (DIL) can serve as an effective managerial means for furthering a firm’s digital transformation. DILs are a new phenomenon and, thus, corresponding research is scarce. This holds true all the more with respect to possible differences between DILs in family and nonfamily business, which must be of particular interest in a country like Germany, where family business is prevalent. In order to highlight such differences, we employed a multiple case study approach. To this end, we interviewed thirteen managers from both types of DILs and asked them about strategic as well as organizational issues (e.g., drivers for implementing the lab, performance measures applied, location of the DIL, issues related to human resource management, or even the impact of the current COVID-19 crisis). Our findings provide insight for innovation managers and could serve as a starting point for further research. [ABSTRACT FROM AUTHOR]