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This study used second-level agenda-setting and agenda-building theory as a framework for investigating media coverage of the NFL Network carriage dispute and how NFL and cable operators attempted to frame this issue via their respective public relations efforts. National, regional, and trade media stories over a 2-year period were content analyzed along with corporate press releases. Results indicated that the NFL and cable operators in particular were framed negatively in media coverage. However, the percentage of positive media stories was much higher for the NFL than for the cable operators. The findings suggest that initially the NFL was more effective in having its messages resonate with the media than were the cable operators. As the issue evolved over time and fans were faced with the prospect of missing key games, the media framing of the debate shifted the blame from the cable companies to both cable operators and the NFL. [ABSTRACT FROM AUTHOR]

This study examined the organization-public relationship between citizens and their political parties against the backdrop of the 2008 presidential general election. Employing a telephone survey of registered voters (n = 508), we investigated the interaction of politically relevant relationship antecedents, relationship cultivation strategies used by political parties, perceptions of the organization-public relationship between voters and their party, and outcomes of the relationship to test a model of political organization-public relationships (POPRs). Time, interpersonal trust, mediated communication, interpersonal communication, and dialogic communication emerged as significant predictors of POPR strength. The findings lay the groundwork for further investigation of POPRs. [ABSTRACT FROM AUTHOR]

Social networking is a phenomenon of interest to many scholars. While most of the recent research on social networking sites has focused on user characteristics, very few studies have examined their roles in engaging people in the democratic process. This paper relies on a telephone survey of Southwest residents to examine the extent to which reliance on social networking sites such as Facebook, MySpace and YouTube has engaged citizens in civic and political activities. More specifically, this study looks at the extent to which social networking sites influence political attitudes and democratic participation after controlling for demographic variables and the role of interpersonal political discussion in stimulating citizen participation. The findings indicate that reliance on social networking sites is significantly related to increased civic participation, but not political participation. Interpersonal discussion fosters both civic participation and political activity. Implications of the results for democratic governance will be discussed. [ABSTRACT FROM AUTHOR]

The final days of the Trump presidency and its aftermath brought into sharp focus the issue of political lying. Politicians have historically employed rhetoric and rhetorical spin to embellish the truth and hide damaging information. However, outright lying has traditionally been deemed politically too risky, resulting in resignation and the undermining of public trust. In contrast, recent electoral successes —the 2016 Brexit Referendum and the 2019 general election in the United Kingdom, and Trump's victory in 2016 and his increased electoral support in 2020—point to an apparent growing tendency for politicians caught lying not to be punished at the ballot box. Using the U.K. Brexit referendum and the 2019 general election as its case study, this conceptual paper argues that strategic political lying has been designed as a priming device to set the news agenda. As an effective campaigning tactic "strategic lying" represents a development of political spin—first evident in the mass media era—that has been intensified by the increasing professionalization of political communications and the rise of social media. In doing so, the concept of "strategic lying" theorized here contributes to deepening our understanding of the ongoing evolution of "spin" in the digital era. [ABSTRACT FROM AUTHOR]

Copyright of Configurações is the property of Centro de Investigacao em Ciencias Sociais and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Deepfakes are perceived as a powerful form of disinformation. Although many studies have focused on detecting deepfakes, few have measured their effects on political attitudes, and none have studied microtargeting techniques as an amplifier. We argue that microtargeting techniques can amplify the effects of deepfakes, by enabling malicious political actors to tailor deepfakes to susceptibilities of the receiver. In this study, we have constructed a political deepfake (video and audio), and study its effects on political attitudes in an online experiment (N = 278). We find that attitudes toward the depicted politician are significantly lower after seeing the deepfake, but the attitudes toward the politician's party remain similar to the control condition. When we zoom in on the microtargeted group, we see that both the attitudes toward the politician and the attitudes toward his party score significantly lower than the control condition, suggesting that microtargeting techniques can indeed amplify the effects of a deepfake, but for a much smaller subgroup than expected. [ABSTRACT FROM AUTHOR]

Cancer hospitals manage social media platforms in a professional way to improve their relationships with internal and external stakeholders and reinforce their corporate brand. To do so, they need their health professionals to be involved: these professionals become brand ambassadors able to influence society. Nevertheless, they face different challenges: legal issues, new patients' demands, privacy-related matters, or the difficulty of disseminating scientific content. This literature review paper analyzes how cancer hospitals manage their social media platforms to improve their reputation. To do this, we carry out a systematic literature review focused on papers published in the USA and Spain, based on the Salsa framework proposed by Grant and Booth (2009). We then define an online corporate communication model allowing cancer hospitals to improve their reputation through Facebook, Twitter, and YouTube (MedPac Model for Building Cancer Hospital Brands). The paper concludes that this model is useful for cancer hospitals because it prioritizes persons (brand ambassadors) rather than companies, focuses on scientific and emotional content rather than business information, and is based on human values. [ABSTRACT FROM AUTHOR]

25 years ago, organizations consolidated their digital communication and researchers began their study. The article analyzes and evaluates the trends, findings and main future challenges of the discipline from the thematic and methodological point of view. All the articles published on the subject in the main journals included in the Journal Citation Reports (JCR) are studied through an analysis sheet designed for this research and a qualitative study of the topics and hermeneutics. The results indicate a continued increase in interest in the object of study from a largely deterministic and descriptive perspective that offers an overview of the evolution of communication in organizations linked to technological innovations. Emerging issues and challenges include hybrid communication, communication through instant web messaging and robotization and their growing influence on society, especially in political elections and referendums. [ABSTRACT FROM AUTHOR]

Copyright of International Studies Perspectives is the property of Oxford University Press / USA and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The aim of this article is to verify how the Destination Management Organizations of Barcelona and Cambrils managed their crisis communication following the attacks of August 2017 via their Twitter platforms. To do so, an analysis template was created from the field of public relations and a content analysis was performed on the tweets published on the official accounts of these organizations during one month after the terrorist attacks. The results show that, despite the great communication potential of Twitter during crises following terrorist attacks, only Barcelona Turisme published a high volume of tweets in the first days after the attack. However, the content of the tweets by Barcelona Turisme and Cambrils Turisme focuses mainly on how the attack was dealt with, the actions they took to protect the stakeholders, and the promotion of their tourist attractions. The tweets reported to a lesser extent on what had happened during the attacks and the security measures adopted after the attacks. The study has shown the need for public relations and crisis communication by Destination Management Organizations when terrorist attacks take place. This article involves the creation of a highly useful methodology to analyse crisis communication management after terrorist attacks at tourist destinations. [ABSTRACT FROM AUTHOR]

Copyright of El Profesional de la Información is the property of EPI SCP and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Do social media help individuals without organisational memberships to engage more in politics or do they only facilitate political participation for those already involved? We examine how social media use and organisational membership jointly affect participation. Comparative surveys in Hong Kong and Taipei reveal that information sharing and virtual political engagement on social media mobilised users to engage in collective political actions. The influence of social media on individual-based participation is conditional on organisational membership, as reflected by the number of organisations joined. Organisational membership moderates the relationship between social media use and political behaviours differently in Hong Kong and Taipei. [ABSTRACT FROM AUTHOR]

I analyze attitudes towards gun control from a recent survey of American high school students. For students who most closely identify as Republicans, cueing them to think about prior school shootings increases their agreement that armed staff in schools will improve safety and arming citizens will reduce risk of mass shootings. For those identifying as Democrats and Independents, providing them with selective information that certain states have loose gun control laws and low rates of gun violence makes them more supportive of gun rights. For Republicans, providing selective information that certain states have loose gun control laws and high rates of gun violence makes them less supportive of gun rights. These results suggest that emotional cues may exacerbate a priori biases, while informational cues may be more likely to change people's minds about firearm policies [ABSTRACT FROM AUTHOR]

Copyright of Gumushane Universty Electronic Journal of the Faculty of Communication / Gümüshane Üniversitesi Iletisim Fakültesi Elektronik Dergisi is the property of Gumushane Universitesi Iletisim Fakultesi Elektronik Dergisi (e-GIFDER) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

This study explored frames in the coverage of the steroids issue in baseball through a content analysis of traditional and new media. Using issue-specific and generic frames, it proposed a hybrid measurement tool that combines both approaches. Findings of the principal component analysis indicate the media framed the steroids issue primarily in terms of conflict and policy. Significant differences emerged between traditional and new media, on the one hand, and between the news and sports media, on the other. Besides these frames, the media also presented the steroids story as a public opinion and morality issue, using organizational officials, the public, and the media to convey these frames. [ABSTRACT FROM AUTHOR]

Copyright of El Profesional de la Información is the property of EPI SCP and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Media, Culture & Public Relations is the property of Croatian Communication Association / Hrvatsko Komunikolosko Drustvo and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Governments around the world have been pressured to implement e-Government programs in order to improve the government-citizen dialogue. The authors of this article review prior literature on such efforts to find if they lead to increased democratic participation ("e-Democracy") for the affected citizens, with a focus on the key concepts of transparency, openness, and engagement. The authors find that such efforts are a starting point toward e-Democracy, but the journey is far from complete. [ABSTRACT FROM AUTHOR]

Digital media offer innovative ways of resolving crises of trust. This essay discusses a campaign that aimed to rebuild public trust in banks during the financial crisis. The campaign reflected a strategy (well-known in conflict resolution) that is best described as an online exercise in active listening. The essay discusses the potential of such a campaign and argues that in a crisis where rhetorical agency is impaired due to declining trust, corporations that engage in public listening may communicate acknowledgment and openness to change. However, in order to realize this potential, the public must be entrusted with a meaningful role as contributor to the campaign in the discursive and technical design of the medium of interaction. In the case studied, the campaign texts explicitly invited participation, but implicitly restrained the rhetorical agency of the public. This undermined the initiative's ability to renew the cognitive and emotional grounds for trust. [ABSTRACT FROM PUBLISHER]

Brand pages on social networking sites (SNSs) have become the key platform where consumers interact with brands. This study explored the types of consumer engagement with brand pages on Facebook as well as the motivations and antecedents that drive such engagement. Given the participatory and communal nature of SNSs, this study focused on the effects of social media dependency and three social relationship factors, including parasocial interaction, perceived source credibility, and community identification on consumer engagement with Facebook brand pages. A web survey was conducted to understand the motivations and antecedents of consumer engagement. The results confirm that, with the exception of perceived credibility, relationship-oriented factors played a significant role in inducing consumer engagement on SNSs. [ABSTRACT FROM PUBLISHER]

Copyright of Revista Compolítica is the property of Revista Compolítica and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The paper develops an analytical framework for understanding the role of social media in the 2011 North African uprisings. It argues that analysis of the role of Facebook, Twitter, and other social media tools should be broken down into two distinct phases: a pre-mobilisation phase and a collective action phase. Using frame analysis and the notion of connective action, the paper demonstrates that during the pre-mobilisation phase social media allowed for the enlarging of the public sphere to new non-political actors, and permitted the sharing of grievances and the emergence of broad and resonant frames. During the collective action phase, mobilisation was able to occur thanks to a collective action frame based on the cultural norm of social justice as well as the emergence of hybrid organisational structures that relied on a cross between social media-based entrepreneurial networks and more traditional social movement organisations. [ABSTRACT FROM PUBLISHER]