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Many retailers cannot identify most valuable customers. (CRM)

Authors :
Fraser, Sarah
Source :
Customer Interface. March, 2002, Vol. 15 Issue 3, p17, 1 p.
Publication Year :
2002

Abstract

A Blue Martini Software survey has found that 45 percent of retailers do not have a data warehouse, and just 10 percent use individual customer data to drive promotional activities. [...]

Details

Language :
English
ISSN :
08869642
Volume :
15
Issue :
3
Database :
Gale General OneFile
Journal :
Customer Interface
Publication Type :
Periodical
Accession number :
edsgcl.84149947