Cite
Many retailers cannot identify most valuable customers. (CRM)
MLA
Fraser, Sarah. “Many Retailers Cannot Identify Most Valuable Customers. (CRM).” Customer Interface, vol. 15, no. 3, Mar. 2002, p. 17. EBSCOhost, widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edsggo&AN=edsgcl.84149947&authtype=sso&custid=ns315887.
APA
Fraser, S. (2002, March 1). Many retailers cannot identify most valuable customers. (CRM). Customer Interface, 15(3), 17.
Chicago
Fraser, Sarah. 2002. “Many Retailers Cannot Identify Most Valuable Customers. (CRM).” Customer Interface, March 1. http://widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edsggo&AN=edsgcl.84149947&authtype=sso&custid=ns315887.