Turn around artist: after taking over a staid organization in 2002, Pat Goepel has successfully reorganized Ceridian's 700-person sales force into an energetic, successful, and teamwork-oriented group. Here's how a clear message and constant communication can lead to double-digit increases during a recession. (Management)

Paul Rafferty can't sit still. He's constantly moving in his chain Feet tapping. Body weight shifting from side to side. Hands in perpetual motion as he emphasizes his talking points. […]