Situation critical but not hopeless: when your product is critical to a customer's performance, meeting the agreed-upon level of service is a priority. Technology and partners can lighten the task. (sourcing)

Authors :: Richardson, Helen L.
Source :: Transportation & Distribution. June, 2003, Vol. 44 Issue 6, p25, 5 p.
Publication Year :: 2003

Subjects :: Cisco Systems Inc. -- Services
DPH Holdings Corp. -- Services
Logistics services -- Services
Customer service -- Methods
Computer network equipment industry -- Services
Automobile equipment and supplies industry -- Services
Customer service
Support services
Computer network equipment industry
Business
Transportation industry

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