Heed, a missing link between trust, monitoring and performance in knowledge intensive teams

Authors :: K.M. Bijlsma-Frankema
Bart de Jong
Gerhard G. van de Bunt
Management and Organization
Methods and Techniques
Strategizing for Opportunities
Initiatives, networks and community building (SfO)
Source :: Bijlsma-Frankema, K M, de Jong, B A & van de Bunt, G G 2008, ' Heed, a missing link between trust, monitoring and performance in knowledge intensive teams ', International Journal of Human Resource Management, vol. 19, no. 1, pp. 19-40 . https://doi.org/10.1080/09585190701763800, International Journal of Human Resource Management, 19(1), 19-40. Taylor amp; Francis Group
Publication Year :: 2008
Publisher :: Informa UK Limited, 2008.
Abstract: This longitudinal study aimed to explain performance differences of knowledge intensive project teams. Team level data gathered at three measurement moments were used. Antecedents of performance studied were: trust in team members, trust in supervisors, monitoring by team members and monitoring by supervisors. Heedful interrelating, a concept developed by Weick and Roberts (1993) was expected to mediate between trust in team members, monitoring by team members and team performance. Correlation analysis and structural equation modelling were employed to analyse the data. The results show that heedful interrelating of team members, built on a combination of trust and monitoring by team members and trust in supervisors is an important factor in promoting team performance.

Subjects :: Team composition
Organizational Behavior and Human Resource Management
Knowledge management
ComputingMilieux_THECOMPUTINGPROFESSION
business.industry
Strategy and Management
Level data
Team effectiveness
Structural equation modeling
Management
Management of Technology and Innovation
Industrial relations
Correlation analysis
Business and International Management
business
Psychology
Group performance

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