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The Relationship Between Emotional Labour, Burnout, Organizational Commitment and Turnover Intention: A Research on Animators.

Authors :
YAĞCI, Pelin
AVCIKURT, Cevdet
Source :
Turizm Akademik Dergisi; Fall2020, Vol. 7 Issue 2, p283-296, 14p
Publication Year :
2020

Abstract

The purpose of this study is to analyse the cause and effect relationship between the emotional labour, burnout, organizational commitment level and turnover intention of animators. In line with the study purpose, data is collected with survey forms. Survey forms are applied to animators working in the accommodation business in Antalya between August-September 2019 by professional interviewers. 400 animators selected with convenience sampling form the study sample. As a result of the structural equation model analysis conducted to analyse the cause and effect relationship between continuous variables obtained from the data, statistically significant findings were obtained. Study results are presented based on these findings. Lastly, recommendations are provided in line with the results. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
13025759
Volume :
7
Issue :
2
Database :
Complementary Index
Journal :
Turizm Akademik Dergisi
Publication Type :
Academic Journal
Accession number :
163148702