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Metaverse marketing: How the metaverse will shape the future of consumer research and practice.

Authors :
Dwivedi, Yogesh K.
Hughes, Laurie
Wang, Yichuan
Alalwan, Ali A.
Ahn, Sun J.
Balakrishnan, Janarthanan
Barta, Sergio
Belk, Russell
Buhalis, Dimitrios
Dutot, Vincent
Felix, Reto
Filieri, Raffaele
Flavián, Carlos
Gustafsson, Anders
Hinsch, Chris
Hollensen, Svend
Jain, Varsha
Kim, Jooyoung
Krishen, Anjala S.
Lartey, Jared O.
Source :
Psychology & Marketing; Apr2023, Vol. 40 Issue 4, p750-776, 27p, 2 Diagrams, 3 Charts
Publication Year :
2023

Abstract

The initial hype and fanfare from the Meta Platforms view of how the metaverse could be brought to life has evolved into an ongoing discussion of not only the metaverse's impact on users and organizations but also the societal and cultural implications of widespread usage. The potential of consumer interaction with brands within the metaverse has engendered significant debate within the marketing‐focused discourse on the key challenges and transformative opportunities for marketers. Drawing on insights from expert contributors, this study examines the marketing implications of the hypothetical widespread adoption of the metaverse. We identify new research directions and propose a new framework offering valuable contributions for academia, practice, and policy makers. Our future research agenda culminates in a checklist for researchers which clarifies how the metaverse can be beneficial to digital marketing and advertising, branding, services, value creation, and consumer wellbeing. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
07426046
Volume :
40
Issue :
4
Database :
Complementary Index
Journal :
Psychology & Marketing
Publication Type :
Academic Journal
Accession number :
162204364
Full Text :
https://doi.org/10.1002/mar.21767