1. RANCANG BANGUN CENTRAL MONITORING SISTEM CEPAT DAN LENGKAP (CEMON CELEP) KESEHATAN PASIEN RAWAT INAP BERBASIS INTERNET DI KLINIK HS BANGKALAN.
- Author
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Nugroho, Prima and Hasinuddin, M.
- Abstract
To meet the needs, a system is needed that can monitor patient health without having to go in and out of the patient's room. Central Monitor is needed to automate inpatient health monitoring easily and in real time. From the test results, this central/apple-based inpatient health monitoring system can monitor heart rate, respiration, saturation (oxygen levels in the blood), and blood pressure. All these parameters are monitored using a central monitoring application and controlled using a computer. This system is expected to make it easier for hospital doctors and nurses to monitor inpatients in a more efficient, fast, complete and modern manner. Public Services, Service Quality, Health Services and Service Innovation Theory are used to answer research questions. To determine health service innovation through a central monitoring system, researchers used five innovation attributes according to Rogers and five dimensions of service quality according to Zeithaml, Parasuraman and Berry. The research method used is qualitative. This type of research is descriptive. The inpatient research site is located at the Bangkalan Regency HS Clinic. Informants were determined using purposive sampling, namely nurses, doctors and officers, while determining patients or patient families as informants used the Accidental Sampling method. Data collection was carried out through in-depth interviews, observation and documentation. The research results show that the innovation of the fast and complete central monitoring system (Cemon Celep) has fulfilled the completeness of the innovation attributes consisting of relative advantage, compatibility, complexity, triability and observability. Apart from that, data obtained in the field shows that the quality of inpatient services is good seen from the dimensions of service quality which consist of concrete evidence, AC, responsiveness, assurance and empathy. [ABSTRACT FROM AUTHOR]
- Published
- 2024
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