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The study presented a theoretical and methodological model of a social-rehabilitation diagnosis. In further parts of the article, an analysis was made of a method of understanding the diagnosis process and social maladjustment (positive approach, concept of ‘resilience’) as well as the basic recommendations were determined for conducting the social-rehabilitation diagnosis. Main areas of diagnosis were indicated and described: individual and environmental, as well as basic elements of the diagnosis process in a positive and negative approach (the complementary model).