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This research paper delves into the importance of continuous and lean improvements within the context of Industry 4.0. As businesses navigate the digital revolution, enhancing efficiency, effectiveness, and adaptability becomes paramount for maintaining competitiveness. The paper examines the principles of continuous and lean improvements, assessing their relevance in the Industry 4.0 landscape. Utilizing a grounded theory approach, it scrutinizes Industry 4.0 characteristics, market dynamics, disruptive forces, change management tools, and the attainment of lean operations. The findings emphasize the crucial role of continuous and lean improvements in enabling firms to navigate the dynamic Industry 4.0 landscape, effectively respond to market disruptions, and deliver enhanced value to customers. By providing actionable insights, the research paper equips companies to thrive in the digital revolution and leverage Industry 4.0 for sustainable growth. Data from 156 firms, gathered through a five-points-Likert scale questionnaire, informs the research paper. The Statistical Package for the Social Sciences (SPSS) and Analysis of Moment Structures (AMOS) software are used for statistical analyses that look at multicollinearity, content validity, and consistency, construct validity, Analysis of Variance (ANOVA), and the links between technological disruptions, the rise of agile companies, and overall performance. Results indicate that industry transformations directly and indirectly influence the evolution of Industry 4.0 and agility, empowering companies to develop effective strategies to overcome challenges posed by the digital revolution. To achieve this, companies must overhaul production systems, adopt innovative relationship management approaches, recognize and utilize existing organizational knowledge, and integrate it into product development, production operations, and marketing strategies. [ABSTRACT FROM AUTHOR]

The marketing discipline emerged in the early 20th century in response to the needs for new institutions and processes for delivering goods and services to an increasingly urbanized and diverse market. Evidence suggests that the value delivery system(s) that have emerged have substantially improved consumer welfare. This history and success of the marketing discipline is frequently overlooked in discussions of markets and marketing. This paper suggests the need to place discussion of the role of marketing and its contributions to social welfare in an appropriate historical context. It also draws attention to the need for research on the complementary roles of markets and governments and the contributions, and diminutions, of each to consumer welfare. Finally, the paper suggests that marketing's unique contribution to improving consumer welfare and the quality of life resides in its unique perspective on value delivery systems. [ABSTRACT FROM AUTHOR]

Value-based management has been gaining momentum in the Project Management field. Effectively managing value, and any competing objectives, is in fact crucial for achieving successful projects. To do so, project settings and team interactions need to be investigated as they have a major influence on delivering value and aligning stakeholders' perceptions. Therefore, the aim of this study is to explore the impact of project settings and team-related factors on value fulfillment. By doing so, it seeks to develop a tool that assists managers in implementing effective strategies for managing value on their projects. Accordingly, an agent-based simulation model was developed to model the interactions between teams and their effect on emergent behavior with respect to value adoption. By inputting relevant data and configuring different parameters, results from the applied case study demonstrated that the simulation tool is capable of providing valuable insights on value fulfillment levels. Findings revealed that fulfilling the various value propositions differs significantly, contingent upon diverse factors within the team and based on the clarity of the proposition itself. Results also highlighted that projects may experience fluctuations, exposing misalignment, particularly when there is an ongoing clarification of value attributes. • The research introduces a value-management tool using agent-based simulation to assess value fulfillment in project design. • This tool helps in analyzing the effect of team dynamics, communication patterns, and project setting on fulfilling value. • The developed tool empowers project managers by enabling effective monitoring and intervention for successful completion. • The research empirically validated the computational model using a case study. The study provides a novel approach to project management highlighting the need for priject planning and monitoring. [ABSTRACT FROM AUTHOR]

The adoption of blockchain-based technologies by organisations can bring benefits in terms of firms' profitability, productivity and efficiency, making companies rethink their existing business models. However, as the technology is still developing and the research on the implications of the different types of blockchain networks (i.e. public, private, consortium) is scarce, their role in business model innovation requires closer attention. To address this gap, the paper provides a conceptual insight into the role of blockchain technology in companies with different value configurations by examining the technological conditions that can impact business models and probing the role of technology benefits in driving company value. The analysis contributes to the literature by discussing the business implications of innovative technologies and uncovering their positive and negative consequences for the value creation, delivery and capture activities. Such analysis sheds light on the functions of blockchains that have a differentiating impact on business processes. Also, the paper puts forward managerial implications by discussing the paths of business model innovation using blockchain technologies.

The first association of citizens to the public sector is related to a bulky state apparatus with complicated procedures. In order to avoid this identification, the state must improve the delivery of value to citizens. With the increase in the efficiency of the public sector, citizens' satisfaction and confidence increase as well as the image of the state in the international community. To achieve this, the state must adopt marketing approaches using the profit sector.

This paper has a two-fold aim: to analyze the development of the digital transformation field, and to understand the impact of digital technologies on business model innovation (BMI) through a structured review of the literature. The results of this research reveal that the field of digital transformation is still developing, with growing interest from researchers since 2014. Results show a need for research in developing countries and for more collaboration between researchers and practitioners. The review highlights that the field is fragmented among disruptive technologies, shared platforms and ecosystems, and new enabling technologies. We conclude that digital transformation has impacted value creation, delivery, and capture in almost every industry. These impacts have led to the employment of a variety of new business models, such as those for frugal innovation and the circular economy.

This paper has a two-fold aim: to analyze the development of the digital transformation field, and to understand the impact of digital technologies on business model innovation (BMI) through a structured review of the literature. The results of this research reveal that the field of digital transformation is still developing, with growing interest from researchers since 2014. Results show a need for research in developing countries and for more collaboration between researchers and practitioners. The review highlights that the field is fragmented among disruptive technologies, shared platforms and ecosystems, and new enabling technologies. We conclude that digital transformation has impacted value creation, delivery, and capture in almost every industry. These impacts have led to the employment of a variety of new business models, such as those for frugal innovation and the circular economy. [ABSTRACT FROM AUTHOR]

Research into direct-to-consumer (DTC) advertising of prescription drugs is extensive in individualistic cultures. In contrast, using Hofstede's classification to select representative collectivist countries in high potential regions and conducting surveys of 308 physicians in Greece, the United Arab Emirates, and Taiwan, this research investigates physician attitudes towards the value of drug manufacturers' physician- and consumer-targeted communication strategies. The analysis reveals that physicians are satisfied with physician-targeted communication strategies and greatly value two-way interactive approaches, though they have significantly differing attitudes across cultures towards the likely impacts of DTC advertising, with Greek physicians the most opposed. They generally support unbranded disease awareness campaigns though. The research findings thus suggest that planned value creation for manufacturers and consumers through DTC advertising conflicts with the value delivery for the intermediary physician, which delays the expansion of this advertising policy. [ABSTRACT FROM AUTHOR]

Advertising, architecture and design are perceived as an important subset of the creative industries and as having an increasing role in innovations and competitiveness of economies. However, issues such as identifying the underlying business model of the micro- and small enterprises in these industries, the manner in which BMs evolve or the degree to which their evolution is innovative remains unresolved. In the context of creative professional services, an analysis of the six case studies involving microenterprises indicates a heterogeneity in designing business models. Talented professionals, sophisticated management of human resources and creativity processes as well as trustworthy partners are considered generic components of value creation, whereas personalized relationships with customers are a generic component of value delivery in advertising, architecture and design. In addition, the findings indicate that microenterprises in advertising, architecture and design have a capacity to differentiate themselves from the rest of the competition through creation of complex and radical changes in their business models. [ABSTRACT FROM AUTHOR]

The majority of companies involved in value delivery in the Swedish housing industry are Small- and Medium-sized Enterprises (SME). An SME is often managed in an informal way with focus on sales and production. Many SME are also financially vulnerable as they are strongly dependent on a few key customers and key products. As variation will always exist, SME should learn to deal with variation instead of try eliminating it. This paper hypothesises that structural flexibility in SME supply chains through horizontal collaboration leads to a regional environment of economical growth from which all active SME will benefit. The hypothesis is examined through two case studies; a Swedish supplier network that has worked together six years and a four year old Norwegian supplier network. A benefit of collaboration is knowledge sharing that lessens the economical strain of keeping up with the “latest”. Other examples of collaboration are shared production resources in case of low capacity. Collaboration within supplier tier networks is considered to mark the emergence of a “collective strength” that improves individual suppliers bargaining position towards their customers. This evolution is considered an indication of the emergence of a “Lean Enterprise” within the house building sector.

As the value chain in most industries experienced reconfiguration, firms needed to collaborate and actively engage in a particular strategic network to sustain their business through collaborative innovation, which often resulted in a new business model. The objective of business model innovation is to create and deliver more value to consumers while capturing value for the members of the network. Different characteristics of a strategic network impact the value as the output of business model innovation. However, there has been little research on this different strategic network in relation to business model innovation. This paper aims to figure out the differences of business model innovation in three types of strategic networks: vertical value nets, horizontal value nets, and multidimensional value nets. This research describes how network members innovate business models to enhance value. A cross-case analysis and strategic recommendations are also provided. [ABSTRACT FROM AUTHOR]

The concept of Consumer value is becoming increasingly used in strategy and marketing literature in recent years. Consumer value is considered central to competitive advantage and long-term success of business organizations. Consequently, a great importance attached to this concept. This review paper attempts to build an integrative configuration of the concept of Consumer value that reflects its richness and complexity. The proposed study aims at researching the end value that the consumer derives from his Life Insurance. Life insurance today, is a multifaceted industry. It comprises of a number of innovative combinations to lure the end consumer. For a country like India, Life Insurance is more than a financial product; it is a means of social security. In such a scenario, it becomes imperative that the consumer's end objective is achieved. The aim of this paper is to evaluate the work in the area of consumer value for Life Insurance Products in India. It also aims at setting a base to propose a model that works in lieu of the claim settlement ratio and provide an exhaustive list of further research directions. In this paper I have used a systematic literature review to identify building blocks of the conceptual framework, which is the principal contribution of the paper. [ABSTRACT FROM AUTHOR]

This study aimed to explore the mediating effects of IT governance (ITG)-value delivery in the relationships among the quality of vendor service, the quality of consultant services, ITG-value delivery and enterprise resource planning (ERP) performance. The sampling of this research was acquired from a questionnaire survey concerning ERP implementations in Taiwan. In this survey, 4366 questionnaires were sent to manufacturing and service companies listed in the TOP 5000: The Largest Corporations in Taiwan 2009. The results showed that an ERP system will exhibit a decreased error rate and improved performance if ERP system vendors and consultants provide good service quality. The results also demonstrated that significant relationships exist among the quality of vendor service, the quality of consultant services and value delivery. The contribution of this article is twofold. First, it found that value delivery provides an effective measure of ERP performance under an ITG framework. Second, it provides evidence of the partial mediating effects of value delivery between service quality and ERP performance. In other words, if enterprises want to improve ERP performance, they need to consider factors such as value delivery and the quality of a vendor/consultant’s service. [ABSTRACT FROM AUTHOR]

Supply chain innovation (SCI) is a concept that has been increasingly invoked in practice as well as academic circles in recent years. Extant research has proposed a model of SCI that consists of three interacting components: network structure, technology, and business processes. Based on four explorative case studies, this paper explores how SCI contributes to value creation, value delivery and value capture of a company. The cases have been selected based on their triggers to SCI (top-down vs. bottom-up) and their product clockspeed. Detailed analyses of the cases suggest an interaction between network structure, technology, and business processes to be the appropriate model for describing the SCIs of the selected case companies. Based on the case studies, it is found that the value created from SCI is primarily cost driven, but the implications leave further potential for value delivery to customers. This paper is the first that investigates the interaction between the three components of SCI and how SCI is related to a company's business value. [ABSTRACT FROM AUTHOR]

Purpose – Challenges in social housing projects (SHP) in Brazil are mainly related to design and construction quality and cost constraints. Value delivery to end-users must be a goal, however, jointly considered with the restrictions of such developments. In the SHP context, tight cost constraints frequently have a negative impact on delivering value to end-users. The purpose of this paper is to put forward the proposition that value enhancement can be achieved by reallocating costs to better meet the attributes most valued by end-users, without increasing initial project costs. Design/methodology/approach – A set of tools used in value methodology (VM) is adopted to assist a systematic process with the goal of attaining an optimal functional balance between costs and value delivery to end-users. Desired values were indicated by users in a previous study, resulting in an Index of General Significance. A single case study was carried out to test the approach in a SHP. Opportunities for improvement guided by the desired values of end-users were evaluated. Findings – The VM approach suggests that initial project cost constraints do not necessarily induce value loss for end-users, a recurrent problem that designers and stakeholders frequently face in such contexts. Improvements were made possible through simple cost reallocation. Research limitations/implications – A single case study was carried out to validate this approach. To create a generalized approach for other similar context further tests should be undertaken. Practical implications – The proposed VM approach was shown to be efficient in assessing decisions which designers and stakeholders must take, bearing in mind cost constraints and improvements in value delivery to end-users. Social implications – Currently in Brazil, end-users’ perceptions are rarely considered into the design process of SHP. The research shows that the proposed approach could be used in similar contexts of social housing to enrich the design process and attain higher satisfaction levels. Originality/value – An important lesson learned was that subjective parameters based on the desired values of end-users could be combined with technical and functional analysis, thus an objective improvement process was devised. The approach can have clear implications for the product development of SHPs to best match the end-user's value propositions, without neglecting financial and economic needs in such a context. [ABSTRACT FROM AUTHOR]

Based on an exhaustive and integrated business model framework, this article examines the critical differences between the two main business model paradigms -- the one inherited from PC/console games and the one promoted by mobile and online games -- in regard to the five main business model components: value proposition, value creation, value delivery, value capture and value communication. It is found that, despite an increasingly tighter integration of the market, significant differences remain between the two paradigms in most components. [ABSTRACT FROM AUTHOR]

Mature organizations get stuck to current operations, draining their competitive advantages. In unstable times, right projects are the key to success. But CEOs tend to focus on 'generating current cash flow', avoiding investment and missing the opportunities. The simple yet powerful framework was discovered and implemented, allowing the real organizations to balance and mix their project-based development with current operations, with affordable learning curve and initial resources. The idea is representing an organization as 5 (usual count) specially selected product portfolios, and allocating all the tasks to them. The tasks are categorized as 'reproduction, promotion, development' classes, and gradually grouped to products and projects to reproduce, improve, or promote specific product versions. Permanent and temporary responsibility is assigned. The process similar to P2M 'Vision--Product--Service' cycle is established. Customer expectations are set as the reason and the target for any tasks. This allows for lowering overhead for project management, fully integrating the developmental project management to a decision-making process, and decisions based on total cost of ownership allocation per any product. Subsets of Project Management, Product Management, Demand/Value management, Interaction Design, and Strategic Management were adopted and linked together to form a unified process of decision-making and value delivery through both waterfall and iterative projects. Selected guidance from IPMA ICB, PMAJ P2M, ISO 9241, and Lean was implemented. The framework is being successfully implemented in several pilot organizations to lead 'projectbased development through versioned product portfolios', under the name of 'D3' or 'Demand- Driven Design for Organizations'. [ABSTRACT FROM AUTHOR]

Abstract: Manufacturing companies are increasingly offering add-on services and functional products (FPs) to secure their future competitiveness. For product oriented organizations, this represents a significant transition in their business models, leading to several risks and uncertainties. In this study, we attempt to identify and understand these potential risks that can hinder manufacturing companies from offering FPs. To reach the stated purpose, we have adopted a quantitative research approach and undertaken eighteen explorative interviews in two large Swedish manufacturing companies. Our results show ten potential risks that can negatively affect manufacturing companies. For example, contractual risks, breakdown or technical risk and inappropriate organizational structural risk were found to be the most prominent risks for FPs. These risks are categorized into three specific dimensions related to business models, namely value creation, value delivery and value capture. Thus, the study provides critical understanding towards how manufacturing companies can be better prepared for transforming into a successful FP provider through mitigating of identified FP risks. [Copyright &y& Elsevier]

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The majority of companies involved in value delivery in the Swedish housing industry are Small- and Medium-sized Enterprises (SME). An SME is often managed in an informal way with focus on sales and production. Many SME are also financially vulnerable as they are strongly dependent on a few key customers and key products. As variation will always exist, SME should learn to deal with variation instead of try eliminating it. This paper hypothesises that structural flexibility in SME supply' chains through horizontal collaboration leads to a regional environment of economical growth from which all active SME will benefit. The hypothesis is examined through two case studies; a Swedish supplier network that has worked together six years and a four year old Norwegian supplier network. A benefit of collaboration is knowledge sharing that lessens the economical strain of keeping up with the "latest". Other examples of collaboration are shared production resources in case of low capacity. Collaboration within supplier tier networks is considered to mark the emergence of a "collective strength" that improves individual suppliers bargaining position towards their customers. This evolution is considered an indication of the emergence of a "Lean Enterprise" within the house building sector. [ABSTRACT FROM AUTHOR]

Abstract: The use of the progressively, important virtual model in project delivery is currently not well understood. This study fills part of this gap, by examining the critical, tactical elements which can enhance value delivery in projects supported by the virtual model. The research used triangulated research methods to examine the topic. Initial data from qualitative semi-structured interviews (supported by desk studies) were examined further via quantitative survey studies. Triangulated statistical analysis was used to provide deeper understanding of the empirical data. The results were then examined by experts to illuminate the findings of the study. The research found critical, tactical issues under selection, technology leverage and associated factors, training and continuous development, trust, shared understanding, and integration and systemic alignment as elements which require attention in virtual project value delivery. The integrated perspective which accounts for all the key elements in value delivery is recommended to support research and practice. [Copyright &y& Elsevier]

A value delivery model of the performing arts was proposed. It was supposed that the audience's artistic experience is delivered through the participants (performers, servicepersons, and audience), process design, and physical evidence in live-art performances. Second-order confirmatory factor analysis and measurement invariance analysis provided preliminary evidence on the generalization of the proposed model. Results suggested that, in general, participants had the largest influence on the audience's artistic experience, followed by process design and physical evidence. However, their influence changed when considering the audience's consumption frequency. Physical evidence was the most important element in delivering the artistic experience to infrequent viewers, but it was the least important element as rated by frequent viewers. [ABSTRACT FROM AUTHOR]