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Effectively and efficiently hiring quality employees in the hospitality industry is challenging. This paper outlines strategies and techniques needed throughout the hiring process including: advertising, job application, interviewing, interview questions, reference checks, superstars, and after the hire. In addition, this paper outlines the legal framework that must be navigated by employers looking to hire. The State of Minnesota's laws are used as the principle example of this legal framework. Specifically, this paper discusses how to comply with laws related to: race, age, familial status, religion, criminal history, disability, drug and alcohol testing as well as nationality and citizenship. [ABSTRACT FROM AUTHOR]

The purpose of this paper is to explore methods that enrich the teacher-student relationship. In particular, the focus is on applied strategies to improve the relationship between teachers and their students to enhance and improve student learning. Dale Carnegie, the preeminent writer on interpersonal relations, provides the framework for the discussion. The paper moves quickly from the theoretical to practical time-tested tools that can be immediately applied by teachers. Strategies discussed include: welcome messages, conversation stack, one-to-ones, learning names, giving feedback, thank-you notes, office etiquette, and post-graduation networking. The paper provides specific methods for application of these strategies. [ABSTRACT FROM AUTHOR]