Smart Hiring in the Hospitality Industry: Legal and Business Perspectives.

Effectively and efficiently hiring quality employees in the hospitality industry is challenging. This paper outlines strategies and techniques needed throughout the hiring process including: advertising, job application, interviewing, interview questions, reference checks, superstars, and after the hire. In addition, this paper outlines the legal framework that must be navigated by employers looking to hire. The State of Minnesota's laws are used as the principle example of this legal framework. Specifically, this paper discusses how to comply with laws related to: race, age, familial status, religion, criminal history, disability, drug and alcohol testing as well as nationality and citizenship. [ABSTRACT FROM AUTHOR]