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BTN's 2018 Travel Manager of the Year is EY's Karen Hutchings, who has transformed one of the largest travel programs in the world. With rate caps and a dynamic rate [...]

Global terror events, natural disasters and medical crises have grabbed headlines more frequently over the past few years, making travel risk management and traveler security a greater part of the [...]

Marriott International has disclosed a massive breach of customer data in the Starwood Hotels & Resorts guest reservation database. An investigation launched by the company concluded that there was unauthorized [...]

The hotel distribution landscape, like the broader hotel industry itself, is complicated and fragmented. It's made up of entrenched intermediaries, lagging legacy systems and Band-Aid solutions developed over the past [...]

BTN is revisiting the companies that since 2014 have won its Innovator of the Year and its People's Choice awards, bestowed at the BTN Group's annual Innovate conference. The goal: [...]

A popular lament among corporate travel professionals is that getting comprehensive, accurate data can feel impossible. They're left to make big decisions around policy, sourcing and spend without the full [...]

LODGING TYPICALLY REPRESENTS THE SECOND-HIGHEST AREA OF SPEND within a program, and with occupancy at U.S. hotels predicted to linger at the highest levels since the 1980s, hotels are in [...]

Ask parties on both sides of the negotiating table what they think about the annual hotel RFP season, and more often than not, they'll say it's an inefficient, outdated process. [...]

Globalization. It's a buzzword that's gotten traction in recent years in the travel industry as suppliers and corporates reach more countries and markets around the world than ever before. But [...]

An organization that aims to deploy globally a single travel policy, travel management company, card supplier, online booking tool and expense management system seeks the ultimate in cost savings and [...]

AS CORPORATE travel demand rises within the United States, the combined daily cost of renting cars, staying in hotels and eating three meals a day looks as though it will [...]

With the hotel sourcing season for 2019 corporate negotiated rates well underway, it's expected that U.S. corporate rates will increase between 2.5 percent and 3.5 percent next year, according to [...]

Extended-stay hotels have until recently been somewhat of a black sheep within the corporate travel lodging landscape, used more for relocations and project work, which traditionally fell outside the 'travel' [...]

Midscale is quickly becoming the segment to watch as multibrand companies launch more and more midscale product into the market to meet developers' appetites for cost-effective properties and to attract [...]

Wellness won the day among the upscale segments, as Marriott International's Westin brand and Hyatt Hotels Corp.'s Hyatt Place brand both earned the highest scores in their segments for support [...]

InterContinental Hotels Group has launched its new upscale brand, Voco. The company announced the brand in February, though it hadn't released the name until now. IHG said the name is [...]

Community tables; lounge, booth and studio spaces; and a designated on-property 'community manager' are some of the additions coming to the public spaces inside Sheraton Hotels as Marriott International works [...]

AccorHotels CEO Sebastien Bazin has confi rmed the company is weighing the possibility of investing in Air France-KLM. Media reports surfaced last month that it was doing so. During a [...]

The midmarket is booming: Year-over-year revenue growth among middle-market companies has grown consistently since mid-2017, and year-over-year growth for the first quarter of 2018 reached 8.4 percent, besting the average [...]

In March, the Radisson Hotel Group announced its new identity, replacing its previous Carlson Rezidor namesake. The board of Rezidor Hotel Group AB, too, is expected to adopt the branding [...]

It's telling that, at the recent Americas Lodging Investment Summit, the two experts on stage to discuss what artificial intelligence could mean for the hospitality industry were not hoteliers but [...]

Hyatt Hotels Corp., Marriott International and Hilton recorded better-than-expected results in 2017, which they attributed in part to gains in group and corporate transient business in the final quarter of [...]

Chinese company HNA Tourism Group will buy Carlson Hotels, including its 51 percent majority stake in Rezidor Hotel Group. The union of the two companies' will have increased ability to [...]

Airbnb has fired back at a series of American Hotel & Lodging Association reports alleging the company is trying to avoid paying taxes in Los Angeles and other U.S. markets. [...]

A little over a year ago, hotel solutions company HRS established its first U.S. office, hiring former GetThere CEO Suzanne Neufang to head expansion in the Americas as the region's [...]

Hilton Worldwide, Marriott International, Hyatt Hotels Corp., InterContinental Hotels Group and Choice Hotels International, have begun offering discounted rates for loyalty members who book directly on the brands' websites or [...]

Personalization. Its a term that's been getting a lot of buzz in the managed travel industry lately, but what it means, what it looks like and how sophisticated it should [...]

Strong performances in Southern European markets like Spain, Italy and Malta shouldered some of Europe's burden following November's terror attacks, which affected demand in Paris, Brussels and London. Paris had [...]

AccorHotels continued on its path to transform its business, announcing that it has bought into two home-rental platforms, Oasis Collections and Squarebreak. Miami-headquartered Oasis Collections sells itself as a 'home [...]

Hilton Worldwide has decided against enacting a $50 cancellation fee at its hotels, for now. Hilton launched a pilot in November at a handful of its hotels, charging guests a [...]

Starwood Hotels & Resorts will become the first U.S. hotelier to sign deals in Cuba in almost 60 years. It has signed two existing properties in Havana and has a [...]

The most straightforward explanation of the events ahead is that Marriott International likely will acquire Starwood Hotels & Resorts Worldwide for $13.6 billion. But the backstory of what would constitute [...]

The negotiating season for 2016 corporate hotel rates proved to be even more challenging than in previous years, but efforts paid off, as rate increases came in softer than forecast [...]

Extended Stay America wrapped up 2015 and its fourth quarter with strong growth in both revenue and average daily rate and entered 2016 with renovations complete at 463 hotels, 75 [...]

Marriott and Starwood Hotels & Resorts each will hold a special stockholders meeting on March 28 to vote on their merger. And the U.S. Department of Justice and U.S. Federal [...]

The travel policy: It's the framework for most any managed travel program, no matter the size. But with the rise of customizable online booking tools designed to guide travelers to [...]

Airbnb does not cannibalize hotel demand in New York City. At least that's one of the major findings of an analysis conducted by STR about the sharing-economy provider. STR found [...]

A significant portion of Airbnb's revenue comes from full-time renters acting as illegal hotel operators, according to a study funded by the American Hotel & Lodging Association. 'Occasional home-sharing and [...]

FRHI Hotels & Resorts has opened the first property of its new Neqta Hotels portfolio in Shanghai's Xuhui District. The upper-midscale brand, aimed at Millennial Chinese travelers, is the product [...]

Even as fears rise about the mosquito-borne Zika virus in Latin America and other global regions, corporate travelers are treating the global scare as business as usual. 'For the moment, [...]

AccorHotels will buy FRHI Holdings, the parent company to the Fairmont, Raffles and Swissotel brands, for $840 million cash and 46.7 million new Accor shares. '[This deal] offers us robust [...]

Hilton Worldwide disclosed late last month that malware had targeted payment card information on some third-party point-of-sale systems. Two breaches allowed unauthorized parties to access cardholder names, card numbers, payment [...]

BridgeStreet Global Hospitality Group has made its 50,000 serviced apartments available through Airbnb's recently launched corporate travel portal, Airbnb for Business. Airbnb also made its property listings available to BridgeStreet [...]

Japan's largest hospitality company, APA Group, plans to grow its presence in the United States rapidly, to 100 properties by 2020, and it's starting with the Garden State. The APA [...]

Airbnb hung in the air over most major hotel companies' third-quarter earnings reports, and analysts weren't shy about asking hoteliers to expound on what effect the sharing economy platform and [...]

Marriott International will acquire Starwood Hotels & Resorts in a deal valued at $12.2 billion, creating the largest hotel company in the world. 'This is the most significant hotel or [...]

Airbnb launched a product suite that allows hosts to identify as business-ready properties more easily and automatically and flexibly price their listings based on booking trends. With the Business Travel [...]

Marriott International is reducing the commissions it pays to group intermediaries from 10 percent to 7 percent beginning March 31, 2018. The policy change will be a brand standard that [...]

Wyndham Worldwide Corp. will acquire La Quinta Holdings' hotel franchise and hotel management businesses for $1.95 billion in cash. Wyndham will gain 900 managed and franchised hotels, as well as [...]

Men may be from Mars and women from Venus, but the sexes are not so different when it comes to what they value in business travel. According to BTN's research, [...]