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This article discusses the challenging process of developing a common data set for independent living programs serving older adults who are visually impaired. The three-year project, which included collaborative efforts among many stakeholders that encompass diverse program models, resulted in the development of the Internet-based Nationally Standardized Minimum Dataset.

This study assesses communication training provided in MBA and executive MBA programs in Singapore. The authors found that Singapore is a microcosm in terms of (a) requirements for English competency, (b) the variety of communication offerings, and (c) the lack of uniformity in the delivery of communication training. Whereas Singaporean MBA/EMBA programs sit in a highly internationalized environment with substantial foreign student intake, and whereas Singapore is known for adopting best practices in education from around the world, communication training for management evidences a veneer of Asian content and imitation rather than innovation. These findings caused the authors to rethink what they have traditionally regarded as management communication and to consider the need for further internationalization, not only in this multicultural city-state but worldwide. (Contains 1 table and 5 notes.)

Considers some ways that past research equips educators to tackle research challenges they are now facing. Suggests two challenges for consideration, convergence and commonality. Notes that convergence and commonality challenge educators to let go of the search for disciplinary identity, to stop seeking uniformity in methods, and to use diversity and concentrate research efforts more deliberately around the shared purpose. (SC)

Uses essays from the Analytical Writing Assessment of the Graduate Management Admission Test to develop a set of analytical tools to diagnose students' potential problems in MBA (Masters of Business Administration) writing assignments. Finds students learned about problems in their writing and about ways to address these needs, as well as improved confidence as they transitioned into MBA writing. (SG)

Considers what Europe contributes to international innovation in business communication. Discusses questions regarding innovation in business communication research and teaching as well as in the way the Association for Business Communication's European convention functions as an association of scholars and teachers. Concludes that educators need to inform each other regarding cultural incorrectness. (SC)

Presents a series of analyses of a case involving implementing a new voice-mail system, noting a newly appointed manager's failure to obtain feedback about the planned transition and evaluate user needs; successful introduction of any new technology is variable and suggests a degree of incrementalism; and four major issues arising in similar cases and chronological treatment of the problems. (MS)

Describes a national advocacy campaign to preserve funding for specialized services for older people with visual impairments. Outlines steps for developing a similar campaign, including: identifying critical issues, identifying key decision makers, developing a clear message, determining desired results, identifying potential advocates, and developing a campaign structure. (CR)

Discusses issues concerning business communication on the international/intercultural level, including the connection between research and national agendas (for example, national goals and public service); and the quite different perspectives on English as an international business language that exists around the world. Introduces six articles on these topics from different countries and regions. (SR)

Describes the new GMAT (Graduate Management Admission Test) Analytical Writing Assessment (AWA), including its evaluation and the results schools receive. Reviews uses of the AWA scores and essays that have ramifications for management communication. Suggests why it is vital for communication instructors to become involved in decisions about how to use the AWA results. (SR)

Studies the significance of memorandum subject lines (the thematic titles or topic statements of memorandums) through an analysis of 483 memorandums. Describes a taxonomy which classifies a subject line as either neutral (introducing a topic without revealing the writer's intention) or directed (revealing intention). Argues that the taxonomy encourages consideration of situational writing choices. (SG)

Explores the complex language decisions reflected in the written ethical code of the Dana Corporation, an Ohio manufacturing firm. Suggests that such codes aim to be both inclusive of the readership and reflective of corporate goals. Uses linguistic substitution to highlight some rhetorical decisions that code composers need to negotiate. (SG)

Older blind persons have gotten short shrift in receiving needed services in this country. The article outlines the challenges and barriers to establishing a comprehensive service delivery system for this population. Issues such as funding, personnel shortages, lack of trained staff, negative attitudes on the part of staff, and accessibility are discussed. Several models of on-going service delivery are presented along with specific suggestions for implementation of these models nationwide.