1. INFLUENCE OF DEMOGRAPHIC AND HOUSEHOLD FACTORS ON SURRENDER OF LIFE INSURANCE POLICIES IN INDIA
- Author
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VIDYAVATHI KAYARTHAKDKA, BIRĂU RAMONA, SAVITA SACHIN RAI, RAJESHWARI PUTTANNA, and NINULESCU PETRE VALERIU
- Subjects
life insurance ,policy holder ,surrender ,persistency ,maturity ,lapsation ,logit model ,Commercial geography. Economic geography ,HF1021-1027 ,Economics as a science ,HB71-74 - Abstract
In this research paper, we examined the influence of demographic and household factors on adecision to surrender a life insurance policy before the end of the policy term. As per thehandbook on Indian Insurance Statistics 2020-21, by the 5 th year of policy sale, only 4 out of 24 life insurers could retain half of their policies. One of the reasons for this low persistenceis the increased surrender of policies. Surrendering a policy means the policyholdercancelling the policy and agreeing to take the cash value/surrender value accrued to thepolicy over time and forgoing the death benefit or maturity benefit. Generally, a policyacquires surrender value after the policyholder has paid the premiums continuously for threeyears. A survey of randomly selected 537 policyholders was conducted using a structuredquestionnaire to examine the influence of demographic and household factors on a decisionto surrender a life insurance policy. Results of our study suggest that demographic andhousehold factors influence the decision to surrender a life insurance policy. Marital statusand occupation are statistically significant predictors of the decision to surrender a policy.
- Published
- 2023