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Acceptance and adoption of digital financial inclusion by the rural population of India: A case study.

Authors :
Shetty, Sharan Kumar
Birau, Ramona
Ninulescu, Petre Valeriu
Filip, Robert Dorin
Lupu (Filip), Gabriela Ana Maria
Source :
Revista de Stiinte Politice / Revue des Sciences Politiques; 2023, Issue 80, p162-177, 16p
Publication Year :
2023

Abstract

Technology is important to the banking industry. One of the biggest financial institutions, banking, is constantly looking for ways to offer customers more convenience and a better customer experience through technology-enabled services. In the information age, everyone has a mobile phone, which is an everyday technological item. A growing alternative avenue for offering banking services is mobile banking. Gathered data for this research study from both primary and secondary sources. The basic data was gathered through a questionnaire that was delivered to 224 in rural area. Financial inclusion means having access to services and goods including bank accounts, insurance, remittance and payment services, financial consulting services, etc. Mobile banking is a popular choice among those with low incomes since it is simple to use, handy, affordable, and secure. Historically, the poor have resided in the unorganized sector, where they have little access to banking services. They can now take advantage of the same range of financial services with mobile banking. The mobile banking system is absolutely appropriate for the distant places given that it is an easily accessible, cheaper, more comfortable and faster means of sending and receiving money. Rural areas see an increase in financial activity, which supports economic growth. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
1584224X
Issue :
80
Database :
Supplemental Index
Journal :
Revista de Stiinte Politice / Revue des Sciences Politiques
Publication Type :
Academic Journal
Accession number :
174025071