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Purpose – This paper is dedicated to elaborating, proposing and validating an action plan to enhance the mitigation of risks generated by the COVID-19 pandemic in the electric sector supply chain, aiming to promote a more resilient supply chain. Design/methodology/approach – For this, a systematic review of the literature was carried out to prepare an action plan that was validated by a group of experts, through the Delphi methodology. Findings – As a result, an action plan was obtained, with 18 actions subdivided into 13 resilience elements and related to 20 main risks arising from the pandemic. The actions oriented to the development of relationships among supply chain members, promotion of a culture oriented to learning and problem solving, contingency plan, safety stock and risk management were pointed as those capable of generating resilience in the chain analyzed in the moment of crisis. Originality/value – The results achieved can contribute to the expansion of debates in the area of resilient supply chain management, as well as contribute to supply chain managers in their elaboration and definition of actions that aim to make the supply chain more resilient. It is noteworthy that no similar study was found in the literature considering the specificities of supply chain management in the Brazilian Amazon region.

The COVID-19 pandemic has affected all Sustainable Development Goals (SDGs), leading to setbacks in various Latin American countries. In Brazil, progress in technological development and the adoption of sustainable practices by organizations has been significantly hindered. Yet, there remains a limited understanding of the long-term impacts on the country’s development, and a structured national plan for recovery and resuming progress toward the SDGs is lacking. This paper aims to investigate the repercussions of COVID-19 on SDGs 9 (industry, innovation, and infrastructure) and 12 (sustainable consumption and production) in the context of a latecomer country such as Brazil. This study adopted the Delphi-based scenario and Fuzzy Delphi approach and involved the participation of 15 sustainability experts with extensive experience in the Brazilian industrial sector. The findings elucidate the long-term impacts of the pandemic on these SDGs, focusing on Brazil’s socioeconomic landscape and developmental challenges. The pandemic worsened pre-existing issues, hindering infrastructure modernization, technological investment, and sustainable practices. Insufficient research funding, industry modernization, and small business integration further impede progress. Additionally, the paper identifies implications for research, companies, and public policies, aiming to provide actionable insights for fostering sustainable development in the post-pandemic era.

This paper presents an innovative experience involving students and professors from diverse backgrounds and regions that was designed to integrate corporate sustainability (CS) knowledge into undergraduate programs. An action research approach was adopted, with the course running over one semester. The course involved 146 students with diverse academic backgrounds from universities across Brazil along with eight professors from Brazil, Chile, and South Africa. The proposed approach provides actionable insights into the integration of sustainability concepts in the higher educational setting, thereby contributing to the development of a more environmentally and socially conscious generation of professionals. The learning outcomes are discussed in the light of the Sustainable Development Goal (SDG) Agenda, particularly SDG 7 (affordable and clean energy), SDG 9 (industry, innovation, and infrastructure), and SDG 13 (climate action). In addition, it is important to highlight that the dissemination of the course’s key features can be useful for universities, professors, and researchers engaged in training future professionals capable of addressing real-world problems of innovation and sustainability. By employing an action research methodology and fostering collaboration among students and professors with diverse academic backgrounds and from different countries, including Brazil, Chile, and South Africa, this paper presents a multiregional and interdisciplinary perspective that sets it apart from conventional practices. The emphasis on providing actionable insights and its potential applicability for universities, professors, and researchers involved in training future professionals further underscore its distinctive contribution to education for sustainable development.

Abstract Many higher education institutions around the world are engaged in efforts to tackle climate change. This takes place by not only reducing their own carbon footprint but also by educating future leaders and contributing valuable research and expertise to the global effort to combat climate change. However, there is a need for studies that identify the nature of their engagement on the topic, and the extent to which they are contributing towards addressing the many problems associated with climate change. Against this background, this paper describes a study that consisted of a review of the literature and the use of case studies, which outline the importance of university engagement in climate change and describe its main features. The study identified the fact that even though climate change is a matter of great relevance to universities, its coverage in university programmes is not as wide as one could expect. Based on the findings, the paper also lists the challenges associated with the inclusion of climate change in university programmes. Finally, it describes some of the measures which may be deployed in order to maximise the contribution of higher education towards handling the challenges associated with a changing climate.

The purpose of this paper is twofold: (i) to identify the thematic categories and central topics connecting digitization and operational efficiency in the banking sector; and (ii) to develop a research agenda to guide future research endeavors to advance knowledge related to digital operational efficiency (DOE). Employing a two-stage content-centric review approach, this study comprehensively outlines overarching themes and subsequently delves into specific dimensions. The first stage aimed to provide an overview of research connecting operational efficiency and digitization in the banking sector and to refine the search criteria for content analysis. The second stage employed content analysis concentrated on journal articles published between 2018 and 2023. Central topics include enhancing banking industry performance through industry 4.0 technology and partnerships, the impact of the COVID-19 pandemic on bank digital transformation, organizational adaptations for embracing new digital business models, and elevating customer experience through novel operational paradigms. The research agenda proposed include the following: DOE conceptual development; digital bank break-even analysis; optimization of the product and service portfolio offered by digital banks; and consumer experience and level of service of digital banks. By delving into the impact of industry 4.0 technologies, pandemic, and digital business models, this paper enriches our understanding of the complex interplay between digitization and operational efficiency. The proposed research agenda offers a roadmap for future scholarly endeavors, contributing to the evolution of theoretical frameworks in this field. This paper offers insights relevant for banking industry professionals, providing them with valuable guidance on how to enhance their performance, optimize their digital product and service portfolio, and elevate the overall customer experience in the rapidly evolving landscape of digital banking.

Applications of deep learning (DL) in autonomous vehicle (AV) projects have gained increasing interest from both researchers and companies. This has caused a rapid expansion of scientific production on DL-AV in recent years, encouraging researchers to conduct systematic literature reviews (SLRs) to organize knowledge on the topic. However, a critical analysis of the existing SLRs on DL-AV reveals some methodological gaps, particularly regarding the use of bibliometric software, which are powerful tools for analyzing large amounts of data and for providing a holistic understanding on the structure of knowledge of a particular field. This study aims to identify the strategic themes and trends in DL-AV research using the Science Mapping Analysis Tool (SciMAT) and content analysis. Strategic diagrams and cluster networks were developed using SciMAT, allowing the identification of motor themes and research opportunities. The content analysis allowed categorization of the contribution of the academic literature on DL applications in AV project design; neural networks and AI models used in AVs; and transdisciplinary themes in DL-AV research, including energy, legislation, ethics, and cybersecurity. Potential research avenues are discussed for each of these categories. The findings presented in this study can benefit both experienced scholars who can gain access to condensed information about the literature on DL-AV and new researchers who may be attracted to topics related to technological development and other issues with social and environmental impacts.

Neste artigo, realiza-se uma análise exploratória de dados coletados em uma pesquisa aplicada a estudantes brasileiros da Universidade Estadual de Campinas (Unicamp) sobre as dificuldades observadas na transição do ensino presencial para o remoto devido à pandemia de covid-19. Conduzimos uma pesquisa bibliográfica e aplicamos a análise fatorial exploratória (AFE) às respostas de 1.776 estudantes, buscando obter um modelo que explicasse a maior parte da variação dos dados. Analisando os resultados da aplicação da AFE, destacam-se dois grupos de dificuldades: as relacionadas ao planejamento do curso e as relacionadas ao acesso e à disponibilização de infraestrutura adequada para o ensino remoto. Essas reflexões podem contribuir para os planos institucionais das instituições de ensino superior. É interessante salientar que não estamos inferindo uma prevalência de dificuldades, mas apontando que essas dificuldades devem ser analisadas e exploradas pelos stakeholders (partes interessadas) universitários.

Abstract This paper aims to understand the main difficulties faced by women throughout their careers in Brazil and abroad. Based on the information gathered from these experiences, it seeks to advance the discussion on women's participation in STEM focusing on SDG 5 (gender equality) and SDG 8 (decent work). The main difficulties experienced by women in STEM as discussed in the academic literature were mapped. This provided input to develop a questionnaire containing qualitative and quantitative questions used to conduct interviews with women working in STEM. The sample consisted of highly qualified professionals working in high positions in the hierarchies of multinational companies in the STEM field with experience both in Brazil and abroad. The data collected was analyzed using a mixed-methods approach, including content analysis for qualitative questions and the Grey Relational Analysis for quantitative questions. The results revealed that the lack of flexible work systems, the scarcity of gender-sensitive organizational policies and labor policies, and the prevalence of traditional cultural models are some of the main difficulties faced both in Brazil and abroad by the women interviewed. The need to discuss issues of gender equality and decent work in the early stages of education is important for increasing women’s participation in STEM, which is a critical factor in the development of inclusive organizations and in fully achieving the sustainable development of society. This paper presents a unique perspective of the perceived difficulties faced by executive women who worked in Brazil and in different countries (i.e., Canada, Denmark, France, Germany, Switzerland and the United States). Gender equality in organizations is highly context-dependent, and cross-cultural analysis generates relevant insights to face the challenges and advance the discussion on women’s participation in STEM.

This paper aims to present aspects related to corporate governance, organisational resilience and sustainable practices developed by Brazilian companies during the COVID-19 pandemic. The methodological strategy included documentary research to identify sustainability reports published by companies listed on the Ibovespa index, which were examined through the content analysis technique. The results allowed light to be shed on opportunities for improvement concerning sustainability and corporate governance. Regarding organisational resilience, risk management is central for the development of sustainability practices by organisations. The support to society related to the COVID-19 pandemic was evidenced mainly through the donation of financial resources, equipment and hospital supplies. Practices related to reducing energy consumption and minimising waste generation were those most associated with environmental aspects. The actions identified were mapped according to their relations with the SDGs. Managers can benefit from the information presented in this study to enhance organisational sustainability and resilience, while researchers can use it as a starting point for future studies.

Purpose – This viewpoint aims to present reflections on the coronavirus disease 2019 (COVID-19) pandemic scenario and the entrepreneurial potential of Brazilian students. Guidelines are proposed to support debates in the academic environment and better prepare future entrepreneurs to the labour market. Design/methodology/approach – Since this is a viewpoint article, some statements presented here are characterised by the authors' opinions. However, for a better foundation, bibliographic research related to the theme was carried out. Findings – In the authors' point of view, the COVID-19 pandemic scenario may negatively influence the decisions of Brazilian students that are characterised as potential future entrepreneurs. Educators can use the guidelines presented here to conduct debates with students in order to clarify aspects related to profile, behaviour and other issues. Originality/value – By understanding better entrepreneurial aspects in the COVID-19 pandemic scenario, Brazilian students can make better decisions. This initiative will contribute to future success in the Brazilian entrepreneurial activity and national economy.

This study examined the practices of innovation management used by Brazilian industries. A survey was carried out with specialists that assessed 27 practices (PR) proposed by ISO 56002, considering two types of firms: small and medium-sized industries (SMI) and large industries (LI). The methodological approach included Hierarchical Cluster Analysis to identify the similarities between the specialists and define levels of specialists, as well as Fuzzy TOPSIS and frequency and sensitivity analyses to examine their responses. PR1 (analysis of internal and external issues that impact innovation management) was deemed the best practice for LIs, whereas PR10 (adequate assessment of potential partnerships) was best evaluated for SMIs. The PR27 (periodic audits to identify opportunities for improvement) received the lowest rating from both LIs and SMIs. In general, SMIs in the Brazilian context have more severe deficiencies in terms of applying innovation management practices than LIs. A broad overview of the innovation practices adopted in the Brazilian industrial scenario is provided. The study’s findings may assist managers and policymakers to develop initiatives and actions to improve the capacity of Brazilian industries to innovate. This research can also support future studies aimed at better understanding specific practices related to the topic.

The purpose of this study is to carry out a critical analysis on Corporate Social Responsibility projects developed by Brazilian companies considering the perceptions of experienced professionals. Brazil is an emerging economy and this study can contribute to improving projects of Corporate Social Responsibility developed by companies in emerging countries. Using this information, a SWOT matrix was structured. The research strategies used were bibliographic research (to establish the theoretical foundation) and semi-structured interviews with 18 experienced professionals on Corporate Social Responsibility projects. Data analysis was performed using a content analysis approach and the findings were used to structure the SWOT matrix. Despite some “Strengths” practices mentioned by professionals, many “Weaknesses” were highlighted regarding Corporate Social Responsibility projects developed by Brazilian companies and they may be improved to obtain better results. Interesting “Opportunities” were mentioned, for example, new business possibilities when companies are recognized as socially responsible. Return of branding and marketing due to sustainable positioning of companies are other possible opportunities to be explored. Finally, related to “Threats”, professionals mentioned aspects that may lead to devaluation of Corporate Social Responsibility practices in the Brazilian context, such as prejudices and political polarization. Despite the exploratory nature of the study, the information presented here can greatly contribute to the expansion of debates on Corporate Social Responsibility practices developed by Brazilian companies. It may be used to address public policies and motivate future studies aligned with United Nations Sustainable Development Goals. Researchers can use the findings presented here as a starting point to develop studies on Corporate Social Responsibility issues.

This article aims to establish an overview of the sustainable practices developed by the major oil and gas enterprises in Latin America and analyse how these practices are related to the Sustainable Development Goals (SDGs) 7, 9, 11 and 12. The methodological strategy used was the content analysis of the sustainability reports published by companies in the sector. Considering the ten oil and gas companies with the highest revenue in Latin America, 7 of them published sustainability reports in 2020 (base 2019), and these reports were analysed via content analysis technique. The findings showed that 244 sustainable practices were reported in sustainability reports by these seven companies. These practices were summarised by twenty different keywords (the practice can be represented by more than one keyword) and related with the targets of SDGs 7, 9, 11 and 12. It was found that few practices were related with the following targets: (a) greater access of small-sized companies, especially from developing countries, to financial services (target 9.3), (b) encouragement of companies to use sustainable practices and add sustainability information in their reporting cycle (target 12.6) and (c) the rationalisation of inefficient fossil-fuel subsidies (target 12.c). However, one company stands out amongst its competitors, having practices that, on average, were related with a higher number of targets of SDGs 7, 9, 11 and 12. This research has an exploratory character. The information reported here is of great value in guiding CSR actions of companies in the oil and gas sector and future research in the area to discuss how such companies can contribute to targets 9.3, 12.6, and 12.c.

This article aims to list environmental practices used by Latin American companies in the pulp and paper industry, to create a list, through a scientific method, that can direct other researchers and managers interested in the subject. The research strategies used were bibliographic research and content analysis. The content analysis used 36 sustainability reports published by Latin American companies in the industry between 2018 and 2019. Although 264 companies were mapped, only 36 of them presented sustainability report possible to be accessed. Through the sample of 36 sustainability reports, 36 sustainable environmental practices were identified that could be grouped into five groups, namely: (1) Reuse of waste, efficiency in the production process and effluents treatment; (2) Preservation and area recovery; (3) Energy efficiency; (4) Initiatives with stakeholders; (5) Control of gas emission. Despite the exploratory nature, the information presented here can be used by managers in the area and researchers interested in improving environmental practices of the pulp and paper industry.

The COVID-19 outbreak caused several negative effects in industries of all sizes and in all parts of the world, leading academic and practitioners to ask whether organizations could have been better prepared to face disruptive situations. This paper aims to analyze business continuity practices performed by Brazilian industries. A survey was conducted with academics who work in the field of organizational resilience and business continuity and are familiar with the reality of Brazilian companies in the industrial sector. The participants assessed 16 practices (P) proposed by the ISO 22301:2020, considering two categories: large industries (LI) and small and medium-sized industries (SMI). Data analysis was performed using Hierarchical Cluster Analysis, frequency analysis, Fuzzy TOPSIS and sensitivity analysis. For LIs, P4 (leaders conduct periodic critical analyses of practices) was considered the practice with the best application rate, while for SMIs, P2 (understand stakeholders’ needs and expectations, and use information in business continuity management) was chosen. In all scenarios tested for LIs and SMIs, P8 (well-structured systematic processes to analyze the impact of abnormal situations on their business and the potential risks of a disruption) and P16 (periodic audits of their business continuity management activities to identify opportunities for improvement, and information record) are in the bottom quartile. When compared to LIs in the Brazilian context, SMIs exhibit more profound deficiencies in terms of applying business continuity practices. The findings of this study can be of great value to assist managers in improving organizational resilience. Organizations should be better prepared to face future disruptive events, whether biological, social, technological, or economic.

Abstract: This article analyses the difficulties observed in adopting the Total Productive Maintenance (TPM) program in production systems. The research strategies used for this purpose consisted of a literature review, a panel of experts and a survey with professionals working in manufacturing companies. Altogether, 69 market professionals took part in the survey and the collected data was analyzed through the PLS-SEM technique. Results indicate that there is a causal relationship between difficulties associated with the planning phase of a TPM program and issues associated with its implementation. This is an original research and the results are valuable to business professionals desiring to properly implement TPM, as well for researchers interested in the mechanics of total productive maintenance system’s adoption.

In a globalized world, organizations are constantly exposed to uncertainties. Therefore, risk management is important. To conduct the risk analysis in projects, six management processes are defined, according to the project management guide of the Project Management Institute, and the focus of this work is the study of the quantitative evaluation process. Through a literature review, we aimed to understand the techniques of quantitative analysis of the risks in projects. It was noted that every application requires major investment, whether it be for computational purposes, or for financial or human knowledge, making the use of this management process in smaller projects almost unfeasible. In the 33 articles analyzed, 8 quantitative methods for risk analysis in project management were collected. The results of this research can be used both by researchers, for future research, and by market professionals, to analyze the tool that best suits their needs.

Bearing in mind the intense competition in the current economy and the increasing necessity of having more customers and keeping them loyal, this paper aims to apply the well known Queuing Theory in a bank agency to identify improvement opportunities in customer waiting time, from the assumption that the analyzed lines follow the Poisson’s distribution. This assumption results from the comparison between such distribution to the customers' arrival data in all analyzed lines. It was also found that there are queues with seasonality in demand, while others showed a regular demand. From the study performed, improvements in the management of this bank agency may be made, for example, the reallocation of staff in certain periods for functions with higher demand. It was concluded, therefore, that the application of the theory is feasible and can help to increase the competitive advantages of the agency.

This article aims to analyze the primary criteria used by Brazilian business incubators to select new enterprises. The research method used was a documentary analysis with 124 selection notices available in the websites of business incubators. These criteria were divided into 17 categories, and the most mentioned among them were: innovation level, economic feasibility, and team capability, corroborating the ideas mentioned by other studies. The results presented in this research may be of great value for incubator managers and academics. Incubator managers may use these results to critically analyze their criteria and/or complement them. Academics, in turn, may use these results as a starting point for future research.