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Slides from the Train the Trainer Workshop at the National and University Library in Zagreb, Croatia. Please note: The slides are in the Croatian language.&nbsp

The paper discusses approaches, outcomes and experiences of an ongoing project of collaborative Croatian terminology contribution to the Art and Architecture Thesaurus (AAT) through the cooperation of university teachers, master level students and museum professionals. The project is conducted on the University of Zagreb Faculty of Humanities and Social Sciences (FHSS).A model proposed in the project can acceleratethe otherwise time-consuming process of developing multilingual thesauri through greater student engagement while achieving multiple educational goals on real-world tasks. The methods of quality control and student engagement from crowdsourcing projects methodologies are applied, but they were revised and improved with respect to the specific needs and requirements of the educational context. The process is segmented into the following stages: 1. Generating a corpus of the relevant terms. Two thousand most frequent terms from four top facest (materials, techniques, objects and periods) were selected from the databases of partner heritage institutions. 2. Translation and linking. Translation of terms into English and linking them to relevant AAT concepts (accompanied with references to relevant reference literature and lexicographical sources) is performed by students. Mapping of Croatian and English terms for specific concepts is further implemented through semantic technologies. 3. Quality control. Methods include peer-checking among students and teacher supervision. Concepts that are particularly demanding (e.g. complex art techniques) are examined by a separate group of students, where examination also includes detailed literature research and comparison. The final stage of quality control is provided by scholars and museum professionals from the corresponding field. 4. Including the terms into AAT. After the quality check, the terms would be included in the AAT and made openly available as Linked Open Data (LOD), provided by the Getty Research Institute. Further open formats for thesauri exchange (Zthes, RDF, JSON) would be provided. This will allow the reuse of project results by other national and international vocabulary projects and create a basis for enriching metadata and enabling multilingualism. That would increase the visibility, accessibility and interoperability of diverse national heritage in an international context, thereby supporting multicultural communication at human and machine level. During the mapping and validation of different concepts from monolingual and multilingual thesauri, via different methods and tools (SPARQL queries, LOD matching, using APIs), participants are becoming aware of linguistic and cultural differences in meaning and vocabulary construction (classifications, selection of preferred terms, fluid spatio-temporal boundaries etc.). In this paper, we would like to discuss how participants (students, heritage professionals, scholars) perceive different aspects of vocabulary development and control and how they practice scholarly primitives (especially annotating, comparing, referring and representing) in the context of the ongoing developments in the methods and technologies related to controlled vocabularies and ontologies in the field of Digital Humanities.&nbsp

The paper discusses approaches, outcomes and experiences from an ongoing project of digitization, cataloguing and communication of the Ivo Maroević Slide Collection through the cooperation of university teachers and master level students at several courses at the University of Zagreb Faculty of Humanities and Social Sciences (FHSS). Professor Ivo Maroević, PhD (1937 – 2007) was the founder of the Museology Section within the Department of Information and Communication Sciences at FFHS, University of Zagreb. Since the beginning of his teaching career, since 1983, he has created a rich collection of more than 9000 slides. Following the professor's teaching courses, the collection is divided into three sub-collections – Museology, Protection of Monuments and Urbanistic Topics. Ivo Maroević left extensive and structured documentation along with the slides (the slides are equipped with keywords, and the ad hoc classification is developed) that has helped to recognize the significance of the collection and to facilitate its cataloguing and further use. From the very beginning of the project, students have been involved in the digitization and cataloguing of the collection. Students also participate in the structuring of a controlled vocabulary via a multilingual thesaurus. The methods of student engagement and quality control are applied from crowdsourcing projects methodologies, but they were revised and improved concerning the specific needs and requirements of the educational context. Students are currently preparing the collection for its publication through an online multilingual catalogue, to make the collection accessible and visible in international contexts.

Ovaj priručnik izrađen je za realizaciju istoimenog webinara koji se održava tijekom šk. god. 2017./2018. u sklopu projekta „e-Škole: Uspostava sustava razvoja digitalno zrelih škola“. Djelatnici škola u izradi vlastitih sadržaja često posežu za već objavljenim izvorima informacija. Svaki korišteni izvor potrebno je na adekvatan način citirati. Osim što je važno da ih sami koriste na prihvatljiv način, odgojno-obrazovni djelatnici u školama su uzor svojim učenicima koje primjerom i podukom educiraju u etičkom korištenju informacija. Bez obzira na vrstu korištenoga djela, pomoć pri pravilnom označavanju korištenih izvora informacija pružaju sustavi i stilovi citiranja prilagođeni određenim područjima znanosti, no svi koriste iste bibliografske elemente nužne za jednoznačnu identifikaciju izvora. Ovaj priručnik pobliže upućuje na dva stila citiranja (Hrvatski pravopis i Američko psihološko društvo) koji se baziraju na jednom od tri sustava – sustavu prvog elementa i datuma. Kao pomoć u izradi vlastitih popisa literature, prikazani su alati za upravljanje bibliografskim bilješkama, a u kraćem pregledu obrađuju se alati za otkrivanje potencijalnih plagijata.

Zbirku dijapozitiva Ive Maroevića označili smo baštinom nakon smrti njena stvaratelja, poznatog osnivača Katedre zabmuzeologiju i Diplomskog studija muzeologije na Filozofskom fakultetu Sveučilišta u Zagrebu. Zahvaljujući financiranju iz projekta. Istraživanje korisnika baštine zbirka je u cjelovitosti digitalizirana te je započeta njena formalna i sadržajna obrada (skenirano je više od 9000, a katalogizirano gotovo 3000 dijapozitiva). Osnovnu podjelu na podzbirke (Muzeologija, Zaštita spomenika, Urbanističke teme) 35 te određenu kontrolu nazivlja uspostavio je sam I. Maroević. Zbirka svjedoči o nastavnim obvezama stvaratelja, o njegovim profesionalnim mrežama i putovanjima i baštinskim interesima (pr. ljubav prema muzejima na otvorenom). Uporaba Zbirke već je započela korištenjem u nastavi i pri nastanku seminarskih radova, a pojedini dijapozitivi ušli su i u stručne publikacije. S obzirom na brojnost zbirke, u obradu smo uključili i studente, u sklopu nastave na nekoliko kolegija. Vodeći računa o studentskom opterećenju, nekoliko generacija studenata će se susretati sa zbirkom i sudjelovati u nizu različitih dionica upravljanja zbirkom: od digitalizacije (skeniranje i obrada digitalnih reprezentacija), formalne i sadržajne obrade, upravljanja nazivljem kroz tezaurus (daljnji razvoj klasifikacije koju je započeo I. Maroević), do postupka objave na javnom portalu. Daljnjom razradom mehanizama koje susrećemo u radu sa sustavima potpomognutim radom mnoštva, a u niši obrazovanja i baštine, razvijamo suradničke modele koji mogu doprinijeti ostvarivanju niza obrazovnih ciljeva, a ujedno pridonijeti obrađenosti i dostupnosti baštinskih zbirki.

Digitisation of archival materials is a lengthy process in which the act of digitisation is usually the shortest and the most straightforward one. It is the processing of the digitised materials that take a lot of time and effort. It is valuable to have digitised materials available online, even for the reason of not having to travel to the physical location of the originals, but the tendency of extracting additional value from the materials increases. To that end, the archival materials can be processed by new techniques such as artificial intelligence (AI) and crowdsourcing. The authors use the example of digitisation of the minutes from the Faculty (of Humanities and Social Sciences) Council meetings dating from 1913 to 1996 and the application of AI to improve the OCR results and NER for semantic enrichment as well the example of digitisation of the food rationing cards, used between 1941 and 1945 in Zagreb, Croatia and the application of AI and crowdsourcing to data extraction, analysis and visualisation.

The traditional approach to achieve high metadata quality in image description is to use subject experts. However, cultural heritage institutions often lack the human resources to handle the amount of material that is in need of description. One of the possible solutions to this problem is applying the gamification approach in the process of description. Many studies have shown that applying game design features outside traditional game environments can increase the motivation and productivity, and that those games can be particularly effective in invoking intrinsic motivations and overall enjoyment. However, there is a need to explore the quality of such game- generated tags in comparison with using controlled vocabularies and traditional approaches. In this paper, we compare game-generated image labels and professional descriptors. First, a subject expert using controlled vocabulary added descriptors for each image. Then, by using a gamified platform for collecting semantic annotations of digitized images, game- generated tags were collected. In the final stage, game-generated labels were evaluated by the subject expert in the context of appropriateness of using them as descriptors within a standardized system. Results have shown that game-generated labels can serve as a basis for high quality labels suitable for including a standardized description in order to enhance description and retrieval

Prof. Ivo Maroević, PhD (1937 – 2007) was the founder of the Museology Section within the Department of Information and Communication Sciences, Faculty of Humanities and Social Sciences, University of Zagreb. Since the beginning of his teaching career, in 1983, until 2007, he created a rich collection of more than 9000 slides. Following the professor's teaching courses, the collection is divided into three sub- collections – Museology, Protection of Monuments and Urban Topics. The attachment brings descriptions of the collections as well as the results of research into the collection of older teaching slides found in the Maroević collection, the oldest of which could belong to the period of the first professor of Art History and Archaeology at the University of Zagreb – Izidor Kršnjavi. Ivo Maroević's slides are accompanied by his comprehensive and structured documentation that has helped to recognise the heritage significance of the Collection and to facilitate its processing and use. The intense involvement of students from the very beginning of the digitisation of the Collection also required the development of different approaches to participation and collaboration, including a new approach to the application of crowdsourcing in the field of education. With the public announcement and the gradual introduction of multilingualism, the Collection will become accessible and visible in international contexts, just as Ivo Maroević was for years.

Kako postoje mnoge definicije, danas se rad mnoštva obično pojednostavnjeno smatra činom korištenja skupinom ljudi u donošenju odluka, inoviranju i rješavanju problema. U tom kontekstu rad mnoštva novi je oblik obavljanja posla, ali je i fenomen u kojemu, u pravim uvjetima, skupine ljudi mogu nadmašiti pojedinačne stručnjake, amateri mogu dati nove uvide u unutrašnje probleme, a geografski raspršeni ljudi mogu raditi zajedno kako bi proizveli rješenja i dizajne koji su prihvatljivi većini.

Uvođenje višejezičnosti u digitalizacijske projekte kojima se omogućuje pristup kulturnoj i prirodnoj baštini u virtualnom okružju iznimno je važno iz niza razloga. Implementacija višejezičnosti, ne samo na razini sučelja, već i na podatkovnoj razini, mnogostruko povećava vidljivost digitalizacijskih projekata, a time i hrvatske baštine u međunarodnom kontekstu. Troškovi prijevoda nisu zanemarivi, no inovativnim i sustavnim pristupom implementacijama višejezičnosti mogu se u značajnoj mjeri smanjiti. U Hrvatskoj je u nizu projekata već implementirana dvojezičnost i višejezičnost, a prema modelu koji će se predstaviti u izlaganju ostvareni su među ostalima sljedeći: Digitalne zbirke Muzeja moderne i suvremene umjetnosti (http://www.zbirka.mmsu.hr/), Digitalne zbirke Hrvatskog muzeja turizma (http://zbirke.hrmt.hr), Zbirka Perinić online (http://zbirka-perinic.emz.hr/). Interes vezan za ovakve projekte ukazao je na potrebu da se iskustva podijele sa širom zajednicom razvijatelja i stvaratelja digitalizacijskih projekata te je pokrenut pilot-projekt razvoja modela. Model primjenjuje i integrira različite metode i tehnologije: od primjene strojnog prevođenja do prevođenja kojim upravljaju stručnjaci te primjene semantičkih tehnologija temeljenih na povezanim otvorenim podacima i SPARQL jeziku za semantičke upite prema bazama podataka. Među ključnim ciljevima projekta je optimizacija modela i njegova prilagodba za primjenu u drugim jezičnim sredinama, diseminacija rezultata kroz stručne i znanstvene članke te objava ključnih dijelova koda prema nekoj od primjerenih licenci otvorenog koda. Uz navedeno, projekt omogućuje i usklađivanje i obogaćivanje nazivlja iz lokalnih tezaurusa s terminima u međunarodno prihvaćenim tezaurusima poput primjerice Tezaurusa za umjetnost i arhitekturu (Getty AAT).

A growing number of institutions in the heritage sector started to investigate the possibilities of communicating their digitised collections with the public and seizing the opportunities by applying different crowdsourcing approaches. The efforts are often gathered under the notion of citizen science, where projects enlist the help of volunteers to solve challenging scientific research problems. One of the ways to provide users with an opportunity to deeply explore, connect with and contribute to public memory is to employ the principles of gamification, in the process of connecting digitized materials with the users. This paper explores the idea of applying gameful design in the process of communicating digitized online collections within the wider field of crowdsourcing and citizen science. The first part provides a theoretical background on the notion of gamification, setting the framework for applying gamification in the heritage domain. The second part focuses on the applications of gamification within the heritage domain and based on the projects examined. The final part gives recommendations on how citizen science and gameful design can be successfully implemented.

Esta presentaci6n ofrece una visi6n general de los enfoques de crowdsourcing en el Smbito del patrimonio cultural poniendo 6nfasis en los enfoques de gamificaci6n donde los juegos y las actividades ludicas se pueden utilizar para atraer p0blico a fin de que proporcionen metadatos descriptivos de forma divertida. Se discute sobre palabras clave, conceptos y los casos de estudio correspondientes, proporcionando el marco para los enfoques de gamificaci6n dentro del sector del patrimonio. La presentacion esta dirigida a profesionales e instituciones interesadas en explorar posibilidades y experiencias exitosas de gamificaci6n entre los archivos fotograficos.

Pojavom društvenog softvera i niza povezanih korisničkih servisa pojavio se novi val korisničkog sudjelovanja u kreiranju i korištenju mrežnih izvora te su potaknuti novi pristupi u organizaciji mrežnih izvora temeljeni na ideji korisničkog označivanja sadržaja. U prvom dijelu rada donose se relevantne teorijske postavke područja korisničkog označivanja: definicija i struktura folksonomije, formalni modeli i proces korisničkog označivanja, kategorije i modeli distribucije korisničkih oznaka. U drugom dijelu rada analiziraju se prednosti i nedostatci korisničkog označivanja u kontekstu predmetnog pristupa te se donosi okvir unutar kojega korisničko označivanje predstavlja prikladan i moguć pristup u kojem korisnici mogu organizirati mrežne izvore za vlastitu upotrebu kao i dijeljenje s drugim korisnicima. With the rise of social software and the development of various connected user services, a new wave of user participation in using, creating and organizing online sources based on the idea of collaborative user tagging emerged, namely folksonomies. The first part of this paper analyzes the underlying theoretical aspects of folksonomies: structure and definition, formal models and the pro cess of tagging and the categories and distribution models. The second part of the paper analyzes the advantages and shortcomings of the approach and sets the framework for applying folksonomies as a method of subject ac- cess and indexing for organizing, using and sharing online sources.

Dugoročna pohrana elektroničkoga gradiva je jedan od glavnih zadataka arhivske prakse. Razvoj tehnologije omogućio je kvalitetnije rukovanje gradivom, ali i postavio pitanja o poteškoćama na koje se može naići u procesu pohrane. Jedno od tih pitanja tiče se formatâ elektroničke pohrane čiji je glavni cilj očuvanje integriteta, dostupnosti i iskoristivosti gradiva. Ovaj rad bavit će se definiranjem i raspravom o kriterijima za odabir formata za dugoročnu pohranu.

Članak opisuje utjecaj Uredbe eIDAS na usluge povjerenja i dugoročno očuvanje e-zapisa koji su potpisani elektroničkim potpisima ili im je pridodan elektronički pečat.

The area of researching folksonomies is still in development, so theoretical perspective and research methods are still being defined. This study conducts a webometric and bibliometric analysis of the folksonomy research in the Library and Information science (LIS) field by collecting data from Web of Science (WOS), SCOPUS and Google Scholar in July 2014. It utilizes a total of 346 papers with 2660 citations from WOS and 1581 papers with 8848 citations from SCOPUS. In addition, Google Scholar database search was also included for providing a wider coverage of works published in conference proceedings, books and to include a wider journal base. Based on these results, research identifies most influential papers and authors across all three databases.

U ovom doktorskom radu ispitan je potencijal primjene korisničkog označivanja u predmetnom opisu baštinske građe kao metode poboljšanja pristupa i pretrage, kao i poboljšanja opisa i komplementiranja tradicionalnim sustavima za organizaciju znanja. Metodom nabave iz mnoštva, implementacijom igra sa svrhom prikupljene su ukupno 14402 korisničke oznake na 80 baštinskih predmeta raspoređenih u 4 zbirke: arhivska, knjižnična, muzejska građa te fotografije. Statistička analiza pokazala je kako ne postoje značajne razlika u broju dodjeljivanja i broju dodanih korisničkih oznaka na razini zbirke te kako veći broj dodjeljivanja ne pokazuje korelaciju s veličinom korisničkog rječnika kojim se neka zbirka opisuje. Lingvistička analiza pokazala je kako se tipična korisnička oznaka sastoji od jedne do dvije riječi te je opća imenica u nominativu jednine čime pokazuje obilježja klasičnih predmetnica. Značenjska analiza pokazala je kako je najveći broj oznaka dodan na generičkoj razini, tj. na razini koja ne zahtijeva specifično znanje već samo znanje prepoznavanja. U nastavku istraživanja uspoređene su predmetnice dodane od strane stručnjaka s korisničkim oznakama koje su prikupljene putem aplikacije na razini pojedinog predmeta. Prikazana je, implementirana i testirana na prikupljenom uzorku nova metoda usporedbe implementacijom algoritamskog rješenja programskom jeziku Python. Završni dio istraživanja u kojem su korisničke oznake nakon algoritamske obrade vraćene predmetnom stručnjaku na ocjenu korisnosti u predmetnom opisu građe postavio je model koji omogućava relevantnim korisničkim oznakama za svaki predmet da se nalaze u setu oznaka koje stručnjak ocjenjuje kroz definiranje mjere i praga relevantnosti korisničke oznake za pojedini predmet. Model donosi novi pristup kojim se prag frekvencije uključenih korisničkih oznaka postavlja na vrijednost gornje granične vrijednosti u distribuciji korisničkih oznaka za pojedini predmet. Pokazalo se kako je predmetni stručnjak koji je ocjenjivao korisnost oznaka dodanih arhivskoj, muzejskoj i fotografskoj građi, visoko ocijenio samu korisnost s nijednom prosječnom ocjenom ispod 3, što pokazuje visoku korisnost samog modela za navedene vrste građe. Zaključni dio rada sumira glavne rezultate rada te se predlaže i model analize i primjene korisničkog označivanja u predmetnom opisu baštinske građe. This thesis explores possible approaches in analysis and implementation of folksonomies in subject indexing of heritage materials, in order to examine user tags as a method complementing traditional subject access in the online environment. An in-depth analysis of the research field, identifying key authors, papers and concepts was undertaken along with the presentation of main models and structure of folksonomies. The context and particularities of implementing social tagging in the description of heritage materials as well as of crowdsourcing and games with a purpose were explored, covering selected heritage projects that succeeded in successful implementation of this notions. Research was undertaken using crowdsourcing methods, namely Game With a Purpose, a corpora of 14402 user tags on selected 80 heritage objects divided into 4 categories (library, archive, museum and photographs) was gathered for analysis. Statistical analysis of gathered corpora has shown that after a certain threshold is achieved, vocabulary base remains steady with only frequencies increasing. Linguistic analysis showed that a typical user tag consists of one word or phrase in singular, while content analysis identified most user tags as generic descriptors without added specific knowledge. User tags were compared to index terms from subject experts using the exact matching methods. A model of determining relevant user tags for a particular heritage object was defined and user tags obtained as a result were given back to the subject expert to evaluate their usefulness. Finally, a model of analysis and implementation of folksonomies in subject indexing of heritage materials was presented.

In order to improve the quality of their study programs, universities/faculties today are facing increasing demands to include employment skills into their curricula in order to maximize the potential of their students for a successful career. One of the key aspects in developing such skills is increasing students’ employability - a set of skills, understandings and personal attributes that make graduates more likely to gain employment and be successful in their chosen occupations, which benefits themselves, the workforce, the community and the economy. While there is a broad consensus amongst key stakeholders in the process (HEI, employers, students) on the importance of addressing employment skills within higher education, there are still open questions on how this can be achieved. While universities/faculties tend to put more emphasis on developing specific knowledge and skills within their field of education, a number of reports issued by employers urged them to make more explicit efforts to develop the “transferable” or “generic” skills needed in many types of high-level employment. In an ever increasing world of information, as one of the core components of these generic skills is developing information competencies – skill set needed for effective gathering, evaluating and communicating information in all its forms and contexts. This paper aims to explore how these information competencies are implemented at the Faculty of Humanities and Social Sciences, University of Zagreb by conducting research across its study programs on the masters’ level. Following that approach, this research will provide a snapshot of current situation and give recommendations on possible optimizations in including information competences into the curricula at the faculty level.

This study explores tagging approaches when different types of information sources are being tagged (textual resource vs. image). The research included a total of 80 students assigning tags on two sample resources - a scientific paper and a sample photograph. Differences between the two resources in tag assignment were analyzed with regard to tag number and distribution, both by using descriptive statistic and by introducing the Jaccard similarity coefficient – a metrics for comparing the tag sets created by each participant with the original keywords assigned by the author itself (scientific paper) or an expert indexer (image). The results showed differences that can be very important in designing tools for accessing and describing different information objects for various heritage institutions, such as museums with primarily visual objects, or libraries, housing primarily textual collections.

The paper examines theoretical assumptions of the new models for knowledge organization in support of knowledge management. Based on the research of literature, authors try to define roles of folksonomies, as a new information management tool and traditional knowledge organization tools, such as taxonomies in business environment, specifically in the Enterprise 2.0. Furthermore, issues of social aspects of folksonomies and their role of knowledge sharing are also examined.

U ovome će se radu pokušati odgovoriti na pitanje koje se posebno nameće AKM ustanovama u kontekstu društvenog označivanja. Autori će pokušati utvrdit sličnosti i razlike u korisničkom označivanju vizualnih (slike) i tekstualnih informacijskih izvora. Na uzorku ispitanika u kojem su proporcionalno zastupljeni početnici i napredni korisnici sustava za društveno označivanje provedena je kvantitativna, lingvistička i semantička analiza oznaka koje su ispitanici dodijelili vizualnom (fotografiji) i tekstualnom informacijskom izvoru (znanstvenom članku). Iz ispitanih sličnosti i razlika pokušat će se utvrditi razlike u mogućoj primjeni koncepta društvenog označivanja u različitim AKM ustanovama poput knjižnica u kojima će dominantan se oblik označivanja odnositi na tekst ili muzeja u kojima će korisnici uglavnom označivati izvore primarno vizualnog sadržaja. In the last decade, social/collaborative tagging has caught the attention of information professionals and gave impulse to a wide range of different studies concentrating on different aspects of this new user-generated metadata, such as advantages and disadvantages of folksonomies, the structure and type of tags or tagging behavior of users. Although such research is valuable and relevant, the ALM community should focus on more specific issues regarding tagging sources in the ALM environment. This paper will address the issue of user tagging in the ALM community. The authors will try to determine differencies and similarities in tagging visual (images) and textual information sources. The study consists of a quantitative, linguistic and semantic analysis of tags added to visual (image) and textual sources (scholarly paper) by both novices and advanced users of social tagging systems. Based on similarities and differences in the results the authors will try to identify potential differences in approaches to user tagging between different ALM institutions, like libraries where tagging activities will predominantely refer to textual resources, or museums where the majority of users will tag visual resources.

With the turn towards the digital age, a growing number of institutions in the GLAM (Galleries, Archives, Museums and Libraries) sector started to identify a need for digitising their different collections placing them online with goals to preserve and exhibit them in the digital environment. After the initial efforts to develop policies, methodologies and best practices in transferring the collections into the online environment, researchers and practitioners have started to investigate possibilities of communicating those digitised collections with the public and seizing the opportunities that arise from digitisation. One of the approaches that cultural heritage institutions started to explore in order to involve the general public in their activities on the Web is crowdsourcing - taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined community in the form of an open call. In the heritage sector this means inviting members of the public, (“the crowd”), to tag and classify, transcribe, organize, and otherwise add value to digital cultural heritage collection content. In this paper we provide an overview of approaches in using the collective intelligence in the cultural heritage domain. Key terms, concepts and corresponding case studies are discussed, providing the framework for crowdsourcing projects within the heritage sector.

Teaching controlled vocabularies and classifications at an introductory level can be challenging in terms of clarifying theoretical notions and motivating the students. In this light, approaches where students are presented with real life data that illustrates key concepts can be very useful. This case study investigated the difference between subject description of a journal article when using uncontrolled vocabulary (free keywords) and controlled vocabulary (UDC notions) as compared to author keywords, title keywords and UDC notions added by the subject specialist. The study was carried out before and after students attended an undergraduate introductory course to the field of controlled vocabularies and classification systems with a special accent on using the Universal Decimal Classification (UDC). The results confirmed two original hypotheses that UDC driven (post-course) tags will show a greater consistency and have higher agreement with the terms added by the subject specialist than free keyword (pre-course) tags. Since the study was carried out in an educational setting one of the goals of the study was to investigate the possible use of the study to illustrate the basic concept differences between uncontrolled and controlled vocabulary in the light of folksonomies and the use of UDC as a pre-coordinated term list.

Sve većim utjecajem informacijskih tehnologija pristupi prenošenju znanja u akademskom okruženju postepeno se mijenjaju. Iako su fakulteti često izvor novih pristupa i ideja, oni su ipak prvenstveno tradicionalna okruženja koja se temelje na tradicionalnim pristupima usvajanja i prenošenja znanja. Suočeni s novim generacijama kojima je korištenje novih tehnologija postalo dio svakodnevice, važno je ispitati mogućnosti primjene novih pristupa podučavanju i novih tehnologija u nastavi. Istražujući kako studenti koriste nove tehnologije, ali i kako percipiraju tradicionalne načine pružanja informacija, poput korištenja knjižnica i njihovih usluga mogu se dobiti neki od odgovora na pitanja najboljeg pristupa prenošenju novih znanja. Ovo istraživanje želi dati doprinos razumijevanju informacijskih navika studenata i načina na koji društveni softver može donijeti promjene u tradicionalnim modelima komunikacije i transfera znanja.

AKM zajednica je kroz povijest sustavno pronalazila rješenja i primjenjivala različite modele kako bi korisnicima omogućila pristup svojim zbirkama i informacijskim izvorima. Pritom su funkciju osiguravanja pristupa prema sadržaju dokumenta uglavnom ispunjavali predmetni jezici koji se primjenjuju u procesu obrade i pronalaženja informacija. Jedan od ključnih aspekata pri izgradnji predmetnog jezika i izbora nazivlja koji ga sačinjava je korisničko jamstvo. Unatoč snažnom teorijskom utemeljenju korisničko jamstvo se u praksi često ostvaruje nasumično zbog poteškoća u sustavnom utvrđivanju korisničkog rječnika. U tom pogledu nove mogućnosti nude folksonomije koje se generiraju iz oznaka koje sami korisnici dodjeljuju informacijskim izvorima. One bi potencijalno mogle ponuditi pojmovni aparat za izgradnju predmetnih jezika sa zadovoljavajućom korisničkim jamstvom. Navedena je mogućnost privukla zanimanje informacijske zajednice koje se očituje u brojnim kvalitativnim i kvantitativnim istraživanjima o folksonomijama i karakteristikama korisničkih oznaka. U radu su prikazani rezultati analize nekolicine tzv. oblaka korisničkih oznaka/tagova u hrvatskom web prostoru. Korisničke oznake raščlanjene su na temelju prethodno postavljenog modela na leksičkoj i funkcionalnoj razini. Istraživanje je ukazalo na potrebu daljnjih istraživanja korisničkih oznaka, uputilo na moguća problemska težišta takvih istraživanja te predstavlja prilog empirijski utemeljenog određenja informacijske zajednice prema folkonomijama kao novom modelu organizacije informacija i predstavljanja znanja. During history the ALM community has systematically applied different solutions and models in providing access to collections and information resources for all users. The function of providing subject access to information is fulfilled by subject languages and vocabularies. Those are used primarily to assist in the process of retrieval and indexing. The admission of terms into a subject vocabulary is provided by warrants or justifications, one of which is the warrant of use. However, it has always been difficulty to ascertain common usage has always in a systematically manner. New possibilities in deriving user warrant are offered by folksonomies which are generated from tags assigned to information resources by users. As such, folksonomies have the potential to provide term material for building subject languages from the user perspective. Such possibilities attract interest in the information communities and motivated a range of qualitative and quantitative studies on folksonomies and features of tags.

Observing the changes in the information landscape and new emerging online services, one type of service has really taken the online users by storm – social networking. Adopting the simple Web 2.0 principles such as harnessing the powers of the users and free signup, social networks have built a very large user base and became very interesting to different companies as a marketing tool. Today, the most popular social network globally is Facebook. With more than 500 million users worldwide, and more than half of them using Facebook on a daily basis, the marketing potential of the Facebook platform becomes obvious. As Facebook became more and more popular, different non-profit information institutions, such as libraries, began exploring ways in which they can reach potential users. The authors present the results of the research on Croatian libraries presence on Facebook, the most popular social network worldwide and in Croatia. The research was based on the analysis of the number and type of Croatian libraries present on Facebook, types of their representation (group/profile/page), number of subscribers and maintenance frequency

Faced with the new challenges of social software and web 2.0 tools, a question of implementing these in educational environment is raised. In order to better understand the information behaviour of students research was conducted on two academic institutions, state funded Faculty of Humanities and Social Sciences, University of Zagreb, and privately funded Accredited College of Business and Management Baltazar Adam Krčelić. Research was based on student information behaviour specifically on their patterns in using new web services (i.e. web 2.0 tools) and discovering new information needed in educational process. In order to recognize the need of implementing web 2.0 services in existing elearning systems, the patterns of their usage needed to be examined.

Paper discusses the results of survey conducted in January 2010 with graduate students of Faculty of Humanities and Social Sciences, University of Zagreb. This research aims to shed some light on students' information universes, their perception of the library, use of online services, and new approaches to the educational information space, mainly based on social networking and its tools, influencing the change in traditional models of communication and knowledge transfer.

Rad govori o pilot istraživanju knjižnica koje su proveli studenti četvrte godine Odsjeka za informacijske znanosti, Filozofskog fakulteta u Zagrebu. Istraživanju su pristupili kao informacijski stručnjaci želeći istražiti sve važnije područje informacijskog zanimanja - umijeće ophođenja s korisnicima. U svom pilot istraživanju, autori su pomoću metode tajnih kupaca (Mystery shopping), nastojali vrednovati usluge knjižnica i knjižničara

Demonstracija potencijalne upotrebe servisa Delicious u obrazovnom procesu.

The workshop covered theoretical possibilities and practical examples of using online tools and services such as wikis, mashups, Google and Flickr to improve collaboration between archives, libraries, and museums, and their users. Examples included using GoogleMaps to identify and locate cultural information services, using the semantic web to share authority files, using wikis for collaborative projects, and using Flickr to interact with users