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1. Winning with data : CRM and analytics for the business of sports.

2. Customer relationship management : concepts and technologies.

5. Customer relationship management : perspectives from the marketplace.

6. Optimización de procesos industriales en la industria papelera y desarrollo del CRM: Un enfoque práctico desde la perspectiva del servicio técnico

7. How does consumer engagement evolve when brands post across multiple social media?

8. Customer centric strategy

9. Connect With Consumers: Iconic Brands Think Beyond Cans, Kibble

10. This Recipe Turns Customers into Brand Advocates, Ambassadors

17. Bundling' trending upward in personal, commercial insurance buys

18. How to Handle Difficult Customers Who Think They're Always Right

21. The Nonnegotiables of Business Negotiations: Quality relationships are at the core of successful global negotiations and interactions

22. A FAIR HEARING: AGFC advisory councils created for clearer communication with constituents

23. The customer service and building safe relationships between the enterprise and suppliers in VUCA times

26. 'A NEW FIRM WITH A DIFFERENT ENERGY': Four of Hollywood's top talent lawyers made waves in 2021 by leaving legacy firms to form Johnson Shapiro Slewett & Kole, a next-gen boutique with inclusion, philanthropy and social action in its DNA

27. Impact of the CRM System and Time Management on Organizational Effectiveness and Performance: Case Study of an E-Commerce Micro Enterprise

28. Trust in me

29. Standardisation of logistics customer service

30. Information needs matrix as a tool for improvement of customer service process in a manufacturing company : a case study

31. Predicting customer behavioural patterns using a virtual credit card transactions dataset

32. Customer relationship management in the purchase decision process

33. Zngly Announces Partnership with Legerity to Transform Its Customer Engagement

39. Merkle Unveils 2022 Imperatives to Address Customer Experience in a New Age

40. Finding buyers far and wide via YouTube; Mercedes-Benz store uses videos to follow up with specific customers

41. Propuesta de CRM para inmobiliarias pyme

42. Diseño funcional de una herramienta CRM para una aseguradora

49. Customers’ perception and company-customer relationship

50. Advance selling when consumers regret

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