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Copyright of Retos: Nuevas Perspectivas de Educación Física, Deporte y Recreación is the property of Federacion Espanola de Asociaciones de Docentes de Educacion Fisica and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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Copyright of International Journal of Professional Business Review (JPBReview) is the property of Open Access Publications LLC and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The prevailing administrative and managing culture of health services in Mexico is questionable. The people in charge of health systems and medical units of the 3 levels of care, also called leaders, by making decisions with little or no preparation and also weak information systems, forcefully nullify any pretensions to making better quality decisions, all of which affects both the user population, and health personnel. If these leaders are improvised, emergent or simply do not have the required preparation, they make it difficult to achieve objectives or goals or they even do not have an organizational climate that favors teamwork. Currently there is a discussion about types of leadership and their characteristics. The COVID-19 pandemic showed us that leaders face challenges and they must be prepared to make objective decisions that benefit both the worker and the population; they must be capable of facing new challenges that allow them to grow and prosper among their collaborators and consequently all the staff. There are some differences in public and private institutions, but leadership is applied in both cases with its particularities. Currently, the delivery of courses, workshops and even postgraduate degrees on issues of leadership and organizational climate provide tools to strengthen these people. [ABSTRACT FROM AUTHOR]

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Electrónica Gestión de las Personas y Tecnologías is the property of Revista Electronica Gestion de las Personas y Tecnologia and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Foco (Interdisciplinary Studies Journal) is the property of Revista Foco and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Purpose: the general objective of the study presented in this article was to describe and analyze how a highly complex hospital institution implemented the practice of home office in its operations during the pandemic. Methodology: a qualitative and exploratory approach was adopted. Data collection was carried out through semi-structured interviews conducted with six managers of Hospital Gama and a questionnaire with multiple-choice and essay questions completed online by employees of these managers' teams. Findings: the results indicated that: (1) facilitating elements provided by the hospital, managers, and employees were applied to the migration of the work modality; (2) several challenges were identified to the new modality, the overcoming of which could foster the transformation of the hospital's culture in the medium and long term; (3) the hospital was not prepared in terms of technology and human resources for the transition process, but a set of quick actions were taken to make the migration from in-person work to home office possible; (4) the advantages indicated by the interviewees about the new modality corroborate the literature that served as the theoretical basis for this research; and (5) the level of employee engagement during the change process appears to have remained the same or increased, according to the perceptions of the research participants. Originality: presents a single case study that describes and analyzes the process of migration from in-person work to telework as a consequence of the COVID-19 pandemic in a reference hospital for complex operations in the city of São Paulo. [ABSTRACT FROM AUTHOR]

This paper proposes a framework that provides an analytical tool to identify key managerial elements and concerns that can improve corporate social innovation (CSI) in organizational culture. It combines a systematic review of the literature and focus group methodologies. The main contribution is the development of a framework composed of analytical categories based on the influence of seven factors and fifteen elements identified from a systematic review of the literature. This article underlines the significant contribution that some factors may play in enabling the role of CSI in organizational culture. This type of research is necessary given the scarcity of proposals in general, and the lack of a specific integrative framework in the field of organizational culture. [ABSTRACT FROM AUTHOR]

Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Signos is the property of Universidad Santo Tomas and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Objetivo: Este estudo pretende identificar o clima e a cultura organizacional entre enfermeiros que trabalham em Ambulâncias de Suporte Imediato de Vida (ASIV). Métodos: Foi realizado um estudo descritivo, quantitativo e transversal com 81 enfermeiros portugueses que atuam em Ambulâncias de Suporte Imediato de Vida no Instituto Nacional de Emergência Médica (INEM). Os dados foram analisados pelo método de análise de componentes principais (ACP), seguido de uma rotação Varimax, e os modelos foram validados mediante os testes Kaiser-Meyer-Olkin e de esfericidade de Bartlett. Resultados: A análise fatorial produziu quatro fatores, a saber: Suporte (24,5%), Objetivos (13,6%), Regras (9,7%) e Inovação (8,01%), associados ao clima e à cultura organizacional. Enfermeiros com um diploma de graduação perceberam significativamente mais suporte do que aqueles com qualificações mais altas. O suporte também variou de acordo com o estado civil, revelando que enfermeiros casados tiveram uma percepção maior do que aqueles que coabitavam. Conclusão: O clima e a cultura organizacional contribuem de forma inequívoca para o desenvolvimento de um ambiente de trabalho saudável e seguro e são decisivos para a qualidade da assistência de enfermagem.

Este documento detalla una revisión teórica de fuentes secundarias sobre el Desarrollo Organizacional, un tema crucial para que las organizaciones alcancen una mayor competitividad y cumplan con sus metas. Con el fin de lograr este objetivo, se llevó a cabo una revisión sistemática de la literatura de los últimos cinco años, utilizando una estrategia de búsqueda y la técnica de criterios de selección bibliográfica, tales como el año de publicación, el idioma, el tipo de publicación y las áreas temáticas. El propósito era analizar las contribuciones teóricas y empíricas de diversos autores con respecto al Desarrollo Organizacional en el período 2017-2023. En este proceso, se examinaron 30 artículos relacionados con la investigación, utilizando bibliotecas virtuales como Scopus, Scielo, Doaj, Renalyc y Google Académico. A partir de esta revisión, se realizaron tabulaciones y representaciones gráficas, teniendo en cuenta el período de publicación, el nombre de la revista, las palabras clave y el tipo de sector. Esto permitió identificar las áreas con mayor cantidad de investigaciones según cada clasificación. Los resultados del análisis revelaron la existencia de una brecha en la investigación, señalando oportunidades para futuras investigaciones centradas en la aplicación del Desarrollo Organizacional.

El clima organizacional constituye un elemento fundamental en cualquier organización, que incide en la satisfacción laboral de los trabajadores. El objetivo de esta investigación es describir los niveles de clima organizacional y satisfacción laboral percibidos por los trabajadores de una empresa peruana y precisar la relación que existe entre ambas variables. Este es una investigación cuantitativa, no experimental, correlacional y de tipo básica. La muestra es censal y la conformaron los 40 trabajadores que laboran en una empresa de construcción civil de la ciudad de Lima, Perú. Los instrumentos utilizados para la recolección de datos fueron un cuestionario de clima organizacional y otro de satisfacción laboral, con 28 y 25 ítems respectivamente. Los hallazgos reportan que el clima organizacional y la satisfacción laboral alcanzaron niveles moderados con 62.50% y 60.00% respectivamente. Con base en el valor de correlación rho de Spearman de 0.755 y un p-valor de 0.000 inferior a 0.05, se determinó que existe una relación directa significativa y alta entre las variables estudiadas.

Copyright of Revista Electrónica de Psicología Iztacala is the property of Facultad de Estudios Superiores Iztacala and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Revista Gestão Organizacional (RGO) is the property of Revista Gestao Organizacional and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Purpose: The objective of the article is to verify the influence of antecedents such as culture and commitment on restaurant organisational performance and assess how they can impact managerial practices. This would explain the relationship between the exogenous variables of the model, thus providing managers with a parameter for managing the dimensions of culture, commitment, and performance. Design/methodology/approach: Data were analysed using structural equation analysis (PLS-PM) and collected through a questionnaire with 45 assertions over a period of 2 months, obtaining 116 valid answers. Findings: Four hypotheses were supported: H1—Innovative culture positively influences the affective commitment of restaurant employees (Γ=0.466); H8—Supportive culture influences normative commitment (Γ=0.270); H9—Supportive culture influences continuance commitment (Γ=0.293); and H10—Affective commitment positively influences bar and restaurant performance (Γ=0.293). Managerial contributions: The model developed for this study can be used by restaurant managers to manage their employees and improve their organisational performance. Practical implications: This model’s practical implications were that it could be used to guide restaurant decisions toward performance improvement. Originality/value: The study fills a gap by proposing a managerial model that considers aspects of people management, such as culture and staff engagement, to improve the organisational performance of bars and restaurants. [ABSTRACT FROM AUTHOR]

Copyright of Revista de la Facultad de Medicina Humana is the property of Instituto de Investigaciones en Ciencias Biomedicas de la Universidad Ricardo Palma and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of GeSec: Revista de Gestao e Secretariado is the property of Sindicato das Secretarias e Secretarios do Estado de Sao Paulo (SINSESP) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Innovar: Revista de Ciencias Administrativas y Sociales is the property of Universidad Nacional de Colombia and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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Copyright of Religación: Revista de Ciencias Sociales y Humanidades is the property of Religacion: Revista de Ciencias Sociales y Humanidades and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Resumen El artículo analiza la cultura organizacional en instituciones públicas de salud en Chile, estableciendo su relación con el nivel de complejidad y cobertura que presentan, utilizando la escala de cultura organizacional de Denison, aplicada en una muestra de 156 funcionarios de cuatro instituciones. Así, la institución con menor nivel de complejidad y cobertura mostró mayores niveles culturales en todas las dimensiones: implicación, consistencia, adaptabilidad y misión; así como en las perspectivas de flexibilidad/estabilidad y focos interno/externo. Alternativamente, las instituciones con mayor grado de cobertura, pero con distinto nivel de complejidad, no muestran diferencias a nivel cultura. Los resultados dan cuenta de la relación entre las características funcionales asociadas a la complejidad de las organizaciones de salud y sus rasgos culturales, demostrando diferencias particulares según el nivel de cobertura o intensidad de la demanda por las prestaciones que entregan, así como en las perspectivas de flexibilidad y estabilidad según el modelo de Denison.

Este estudo tem o objetivo de refletir sobre a cultura de segurança e a teoria de Benner. Trata-se de uma análise reflexiva sobre a experiência profissional como possível influenciador para o amadurecimento de cultura de segurança no ambiente cirúrgico. A teoria tem implicações para a cultura de segurança, por reconhecer a importância da formação contínua, da reflexão crítica e da responsabilidade individual e coletiva dos profissionais na prestação de cuidados seguros aos pacientes. Essa reflexão convoca aos enfermeiros, gestores e outros profissionais de saúde que atuam no ambiente cirúrgico a compreender a importância das habilidades profissionais para um amadurecimento da cultura de segurança, valorizando a experiência profissional e estimulando seu amadurecimento por meio de programas de incentivo que integrem as competências e os conhecimentos adquiridos com a experiência.

Esta investigación analiza la gestión de proyectos en las instituciones prestadoras de salud en Colombia, con especial énfasis en la sostenibilidad y la estandarización. Para lograrlo, se empleó una metodología que incluyó una revisión exhaustiva de la literatura científica actualizada, así como encuestas y un grupo focal con gerentes de proyectos y gerentes generales de empresas del territorio nacional, específicamente de la región Caribe. El instrumento utilizado para recopilar información se basó en el Colombian Project Management Maturity Model (CP3M©). Los resultados obtenidos confirman que la implementación de estándares de gestión de proyectos fortalece la sostenibilidad en las organizaciones de salud. Esto no solo consolida su credibilidad, sino también refleja un compromiso con la responsabilidad social. Además, se destaca la importancia de la planificación estratégica y la cultura organizacional para alcanzar tanto los objetivos económicos como funcionales. En síntesis, la adopción de estándares de gestión de proyectos en las instituciones prestadoras de salud colombianas y de la región Caribe, es crucial para impulsar mejoras sostenibles en los indicadores de sostenibilidad, así como para promover iniciativas de desarrollo comunitario y ambiental.

O interesse pela transparência nas relações e processos do ecossistema da cadeia de suprimentos, promovendo a credibilidade e aumento de confiança, além de redução dos custos de transação são alguns dos benefícios que as empresas vislumbram com os avanços das aplicações da tecnologia blockchain (TB). Entretanto, ainda é incipiente os estudos sobre os benefícios da blockchain para a cadeia de alimentos. Este artigo teve como objetivo examinar a propensão de implementar a blockchain e identificar as principais contribuições para a nova percepção da teoria de custos de transação da era digital no ecossistema da cadeia de alimentos. Para tanto foi realizado um estudo de caso com três empresas do ramo alimentício, por meio de entrevistas diretas com gestores, baseadas em roteiro semiestruturado. Contudo, realizou-se uma análise de conteúdo em profundidade de duas entrevistas, considerando apenas as empresas que atuam com a perspectiva da tecnologia blockchain, obtendo como principais resultados 12 subcategorias relacionadas aos constructos da pesquisa, sendo Rastreabilidade, Transparência, Comunicação efetiva, Negociação distributiva, Qualidade, Liderança em custo, Estratégia colaborativa, Capacidade competitiva, Cultura organizacional, Agregar valor, Gestão de processos e negócio e Desperdício. Observou-se que a subcategoria ‘capacidade competitiva’ e ‘gestão de processos e negócio’ foram as principais preocupações em comum dos gestores. Ainda, quando se analisou a conexão entre as subcategorias, notou-se que há maior interação entre gestão de processos e negócio com capacidade competitiva, cultura organizacional, agregar valor e desperdício. Por fim, considerou-se que as aplicações da tecnologia blockchain ainda está muito relacionada a percepção de rastreabilidade e controle dos produtos (ou serviços), como pode contribuir para manutenção de processos e relações mais transparentes entre a cadeia (atores) e o mercado, além da redução de custos.

Las organizaciones funcionan a partir de contextos en donde personas en múltiples roles y niveles se relacionan, lo cual, a su vez, establece una serie de complejidades que median en dicha relación, determinando, entre otros aspectos, la cultura y los modelos mentales. Las universidades no son ajenas a esta cuestión, de allí que resulte relevante analizar cómo cultura y modelos mentales impactan la gestión en estas instituciones, al tiempo que definen la forma de hacer las cosas a partir de paradigmas preestablecidos. El presente estudio plantea un análisis en esta línea, usando como referente la metodología OCAI, aplicada en una universidad de la ciudad de Medellín, obteniendo como resultado más relevante la identificación de los tipos de cultura presentes en dicha institución, así como el análisis de la influencia de la cultura en los procesos académicos y administrativos; de igual manera, se encuentra que, según la revisión teórica, dicha cultura esta mediada por un modelo mental organizacional como paradigma dominante. Como conclusión principal, se tiene que tanto cultura como clima organizacional, están mediados por la manera como las personas perciben el tipo de liderazgo y la forma de comunicar las ideas por parte de los directivos.

The given document consists of three research articles. The first article examines the relationship between lean practices, perceived environmental uncertainty, and business performance in small and medium-sized enterprises (SMEs) in Thailand. The second article investigates the impact of professional identity on turnover intention among hotel employees in China, with a focus on the mediating role of employee engagement and job satisfaction. The third article explores the influence of organizational culture and work environment on the performance of the Naval Command and Staff College (Seskoal) in Indonesia, with a specific emphasis on job satisfaction. [Extracted from the article]

Copyright of Revista Fatec Zona Sul (REFAS) is the property of Revista Fatec Zona Sul (REFAS) and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The article analyzes the organizational culture in public health institutions in Chile, establishing the relationship between the organizations' cultures and their level of complexity and coverage using the Denison Organizational Culture Scale. The scale was applied to a sample of 156 workers from four institutions. The results reveal that institutions with low complexity and coverage showed higher cultural levels in all dimensions: involvement, consistency, adaptability and mission; as well as in the perspectives of flexibility/stability and internal/external focus. Alternatively, responses from workers in institutions with high coverage but different complexity did not show significant differences regarding their understanding of the organizational culture. In addition, the findings highlight the relationship between the functional characteristics associated with the complexity of health organizations and their cultural features, evidencing particular differences according to the level of coverage or intensity of demand for the services they provide, as well as perspectives of flexibility and stability according to the Denison model. [ABSTRACT FROM AUTHOR]

Copyright of Revista Venezolana de Gerencia (RVG) is the property of Revista de Filosofia-Universidad del Zulia and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Diversitas Journal is the property of Diversitas Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Brazilian Journal of Education, Technology & Society (BRAJETS) / Cadernos de Educação Tecnologia e Sociedade (CETS) is the property of Brazilian Journal of Education, Technology & Society - BRAJETS and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Purpose: Analyze the influences of telework on organizations with regard to aspects related to organizational culture, as well as its relations with well-being and the balance between personal and professional life. Design/methodology/approach: The research was conducted through a survey by means of an online questionnaire. For the analysis, structural equation modeling and generalized least squares linear models were used to test the variables. Research, Practical & Social implications: The results obtained present new perspectives on virtual work. Despite the various advantages offered by telework, it is essential that companies solidify their culture, as it is the most important pillar for the survival of an organization, as well as for maintaining quality of life and well-being. Originality/value: This research relates telework, organizational culture, the balance between personal and professional life, and well-being, which should be understood as a reshaping of corporate environment relationships. [ABSTRACT FROM AUTHOR]

Leadership styles in an organization substantially impact the success of the organization and the productivity of its employees. However, what transformational leadership entails and what effect it has on teacher effectiveness, as well as the influencing factors between leadership style and the work performance of university teachers, remains unknown. The objective of this paper is to undertake an empirical literature review of current studies on the extent to which transformational leadership affects the job performance of university teachers and the mediating effect of organizational culture. Based on the literature review, it reaches two conclusions: Firstly, there is a positive correlation between transformational leadership and the job performance of university teachers. Secondly, organizational culture plays a crucial mediating role between transformational leadership and the performance of university teachers. Hence, it is reasonable to conduct additional research on the impact of transformational leadership, especially the effect of its specific dimensions on the performance of university teachers through the mediating role of the university organizational culture. It is also highlighted that university leaders should recognize the significance of school culture and thus work hard to cultivate a conducive and pleasant work environment and organizational culture. [ABSTRACT FROM AUTHOR]

Introduction: The COVID 19 pandemic brought direct consequences to health institutions. The strategies implemented to face the health crisis were concentrated on two fronts. On the one hand, it was necessary to cover the care of critical patients, and on the other, to create internal communication strategies. Objectives: To know the perception of the staff of the Hospital Clínico Félix Bulnes located in Cerro Navia (Chile) on the actions implemented in internal communication between March 2020 and September 2022. Methodology: A Likert survey and a focus group were carried out with 40 officials from the Félix Bulnes hospital, located in Cerro Navia (Chile), from different levels and roles who participated voluntarily. Results: The strategies implemented from internal communication are positively perceived by officials, however, there are a number of opportunities to develop and enhance digital channels of interaction and new methodologies that integrate communicational participation in a transversal way. Conclusion: There is a preference for the use of digital interaction channels by hospital officials, and reveal the importance and central role played by internal communication for the development of organizational culture and transversal communication. [ABSTRACT FROM AUTHOR]

Copyright of Revista Virtual Universidad Católica del Norte is the property of Revista Virtual Universidad Catolica del Norte and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

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