1. Formative Evaluation and World-Wide-Web Hypermedia.
- Author
-
Gibbs, William J. and Cheng, He Ping
- Abstract
This paper discusses a formative evaluation method by which to assess World-Wide-Web (WWW) documents. Also presented are the results from a pilot evaluation which examined users' interactions with Web documents and the effects of providing "document maps" to guide users to specific information. A video-split screen technique was used to record users interacting with the WWW and to assess the design of associated documents. Three female and two male subjects participated in the study; four were undergraduate students and one was a graduate student. Subjects were given two tasks: (1) to browse through the WWW and locate specific information/documents; and (2) to use and assess Eastern Illinois University's Department of Media Services Web site. At the completion of the session, subjects filled out a survey which collected information on their reactions toward the usefulness of the "document maps" and data related to their computer experience and knowledge of the WWW. Results indicated that the video-split screen method can be an effective means to assess WWW documents. Subjects need to be shown that a "document map" exists for their use and they must be explicitly informed as to its purpose and function. As WWW is used for the delivery of instruction, it is important to provide learners with a means of instructional support. Three figures present sample transcripts from the evaluation sessions and depict the time spent searching (by trials) and the number of times maps were used (by trial). (Contains 18 references.) (AEF)
- Published
- 1995