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11 results on '"Business performance management -- Methods -- Usage"'

1. Achieving top quality: how and why to integrate the Baldrige criteria and the balanced scorecard processes

Author

Weinstein, Larry

Subjects
Strategic planning (Business) -- Methods -- Usage, Balanced scorecard -- Usage -- Methods, Business performance management -- Methods -- Usage, Banking, finance and accounting industries, Business, general, Business
Abstract

You can't successfully implement a balanced scorecard (BSC) in an organization that doesn't have a well-aligned management system. Alignment links a business's corporate mission, values, vision, and strategy with its [...]

Published
2009

2. Recipe for success: sorting through the alphabet soup of customer communications, you'll find newsletters can deliver more bang for your buck than traditional advertising

Author

Semler, Angi

Subjects
Transportation equipment industry -- Customer relations, Business performance management -- Methods -- Usage, Customer relations -- Management -- Usage -- Methods, Newsletters -- Usage, Direct-mail advertising -- Usage -- Methods, Company business management, Automobile industry, Business
Abstract

If you're looking for an economical, effective way to drive repeat business through increased customer retention and loyalty, look no further than a newsletter from you to your customers. Whether [...]

Published
2006

3. Boosting business performance through benchmarking: benchmarking both external and internal data and using business performance management (BPM) tools can do much to make organizations more efficient and productive

Author

Powers, Vicki

Subjects
Benchmarks -- Usage -- Methods, Business performance management -- Methods -- Usage, Banking, finance and accounting industries, Business, Benchmark, Usage, Methods
Abstract

Hugh Collins, CFO at St. John's Hospital, a Springfield, Ill.-based regional healthcare center, turned to benchmarking and business performance management processes after the nonprofit hospital experienced five years of flat [...]

Published
2004

4. The balanced scorecard: lots of firms have got one, but has it done them any good? Sir Andrew Likierman discusses how to tell whether introducing a balanced scorecard has worked or not

Author

Likierman, Andrew

Subjects
Balanced scorecard -- Evaluation -- Usage -- Methods, Business performance management -- Methods -- Usage, Banking, finance and accounting industries, Business, Business, international
Abstract

The balanced scorecard is one of the most widely used measurement frameworks in business. But, faced with the question: 'How would you know whether it has been successful or not?' [...]

Published
2006

5. Metrics that matter: benchmarking

Author

Batchelor, Rick

Subjects
Franchises -- Management -- Methods -- Usage, Benchmarks -- Usage -- Methods, Business performance management -- Methods -- Usage, Company business management, Benchmark, Advertising, marketing and public relations, Business, Economics
Abstract

Remember grade school? Back then, knowing our rank amongst your classmates used to be as simple as ABC and bringing home that 'A' was a sure way to get to [...]

Published
2006

6. Workflow Management: Tellers Are Getting Call-Center Grades: The latest tech play in branch automation involves applying call center rep performance metrics to branch personnel to enhance sales and customer experience

Author

Adams, John

Subjects
Bank management -- Methods -- Usage, Business performance management -- Methods -- Usage, Workflow software, Banking, finance and accounting industries, Business, Computers and office automation industries, Economics
Abstract

When banks realized the Internet wouldn't make branches extinct, a wave of initiatives followed to make branches more tech-savvy, customer friendly, and hopefully include shorter lines. But that was only [...]

Published
2007

7. Associated Newspapers

Subjects
Business management software, Business performance management -- Methods -- Usage, Business management software -- Usage
Abstract

Integrating disparate IT systems has long been a cause of heartache for CIOs. And while there is an established corporate acceptance that there are benefits to integrating systems, it still […]

Published
2005

8. Genworth Financial's 'Gridiron' Scores A Touchdown: To meet increasing actuarial processing needs, Genworth Financial Inc. linked 100 PCs into a grid architecture. The cost-saving strategy has improved cycle times and risk management

Author

McKendrick, Joe

Subjects
Business performance management -- Methods -- Usage, Insurance industry -- Information management, Company systems management, Insurance industry, Computers and office automation industries, Insurance
Abstract

Until recently, grid computing was the domain of high-performance computing sites that calculate petabytes of data for particle physics problems or modeled engineering simulations. Now, grid computing is going mainstream, [...]

Published
2004

9. Executive long-term incentives and performance measurement

Author

Robinson, Michael

Subjects
Pay for performance -- Methods -- Usage, Business performance management -- Methods -- Usage, Performance appraisals -- Methods -- Usage, Employee incentives -- Usage -- Methods, Business, general, Economics
Abstract

Much of Australian companies' executive long-term incentive (LTI) pay is wasted. It fails to motivate. This does not have to be the case. This article addresses why this is so [...]

Published
2006

10. Demystifying BPM: a chief technology officer answers a series of key questions about Business Performance Management systems

Subjects
Financial services industry -- Management -- Usage, Business performance management -- Methods -- Usage, Business management software -- Usage, Banking, finance and accounting industries, Business, Company business management, Financial services industry, Business management software, Management, Usage, Methods
Abstract

Q What are some of the biggest myths or misperceptions about Business Performance Management systems? A very basic misperception is that Business Performance Management is simply another name for Business [...]

Published
2005

11. RISK: Risky business

Author

Jones, Morag Cuddeford

Subjects
Business creativity -- Usage -- Management -- Methods, Business performance management -- Methods -- Usage, Company business management, Advertising, marketing and public relations, Business
Abstract

Brands constantly ask where they should find the next big idea. But what if they're too afraid to look for it? Morag Cuddeford Jones examines how brands can make that [...]

Published
2007

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