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Relationships with our students and each other have changed over the past two years with the necessary changes to teaching and learning enforced by the COVID-19 pandemic. A group of academics from business schools in Australia and New Zealand have been reviewing the impact of the changes to teaching and learning implemented over the past two years and consider what has worked, what has not, what changes can be built on and what practices need to be reconsidered. This paper concludes with a set of recommendations on how business academics can reconnect with each other and their students and how business schools can support this reconnection. Refereed/Peer-reviewed

As educators we have grappled with strategies to teach referencing, a fundamental of digital information fluency. Despite a myriad of resources, errors are common and recurring (Jorgensen & Marek, 2013). Students frequently receive static information on referencing and no immediate feedback. This paper reflects on the development and evaluation of online resources for explicitly teaching APA referencing in the Faculties of Arts, Business and Science. We designed H5P resources that integrate into individual courses to encourage interactivity (Singleton & Charlton, 2019) and provide feedback for self-assessment (Nicol & Mcfarlane-Dick, 2006). According to Nicol and Macfarlane-Dick’s seven principles of good feedback practice, good referencing practices were first explained, before students were given an opportunity to practice those skills. This was followed by detailed automated feedback. Student performance is recorded so that teachers can begin dialogues and use feedback to improve teaching. The methodological approach taken aligns with Educational Design Research that aims to address real-life-learning issues through various cycles. Pre-interviews with teaching staff gave a better understanding of the expectations, support and students’ issues in referencing. Following these, students could access the tool and complete a questionnaire about their experiences. LMS and H5P analytics data added another dimension to quantitatively gauge engagement. Focus groups and interviews were conducted to ascertain the effectiveness and identify suggestions. The qualitative data results in rich descriptions. The data was analysed in an open-coding approach (Saldana, 2013) for themes that emerged in response to the main questions asked. Student voices provided evidence of identified themes and were indicators of the overall results. Staff insights about the challenges aligned with preliminary results that tertiary students’ previous APA referencing experiences are variable. LMS analytics showed good engagement and students completed the module in about 27 minutes. Feedback from the trial highlighted the benefits of interactivity and immediate feedback and led to amendments of the online resources. Participants commented, for example, “more practical activities”, and liked the final quiz for its instant feedback. As a result, additional activities were integrated. Some emerging themes from the trial were the relevance, consistency and practicality of the resources and indicated students’ willingness to use them for self-study. Feedback in Semester 1 confirmed those themes. From this round of feedback, the usefulness of the resources was highlighted. The evidence of effectiveness is summed up in that all participants would recommend the tool to peers. As tool development continues, we will present up-to-date data. Further, we consider how these tools might support more faculties and institutions, extending this research to include a suite of referencing resources.

The recent COVID-19 pandemic crisis required Business Schools to quickly reconsider all assessment methods, particularly the use of face to face invigilated exams. With lockdown and physical distancing requirements requiring teaching and learning activities to move to online mode, the need to consider alternate technology enabled assessments and how they could be implemented quickly and effectively became a crucial focus of universities in early 2020, affecting staff and students alike. This paper considers the experiences of a group of academics and academic developers from five ANZ Business Schools and the lessons that they learnt from these experiences. Refereed/Peer-reviewed

The prevalence of face to face invigilated exams in Business Schools across Australia and New Zealand (indeed around the world) needed to be reconsidered quickly during the recent COVID-19 pandemic crisis. With teaching and learning activities moving to online mode due to social distancing requirements, the need to consider technology enabled assessments and how they could be efficiently and effectively implemented became a crucial focus of universities in early 2020, affecting staff and students alike. This paper looks at the experiences of a group of academics and academic developers from five ANZ Business Schools and the lessons that they learnt from these experiences.